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M E D C O M M P r o f i l e Middle East Digital Communications January, 2007.

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Presentation on theme: "M E D C O M M P r o f i l e Middle East Digital Communications January, 2007."— Presentation transcript:

1 M E D C O M M P r o f i l e Middle East Digital Communications January, 2007

2 Agenda 1Purpose of the Presentation 2About us 3Track Record 4Summary and Next Steps

3 Agenda Purpose of the Presentation tWho is Middle East Digital Communications (MEDCOMM) and where do we surface in the horizon of consulting work? To what scale we compete? What is the level of market presence? tWhat are the emerging strategies adopted be MEDCOMM that will entice the next phase of market growth? How is MEDCOMM responding to increased competition in home markets? How are we defending our core markets? tWhat are the lessons learned from the previous phases and what is the investment plan? And what are we using the new investment for?

4 Agenda 1Purpose of the presentation 2About us 3Track Record 4Summary and next steps

5 MEDCOMM in Brief MEDCOMM is the leading provider of business intelligence to IT, telecoms and media markets. MEDCOMM is the leading provider of business intelligence to IT, telecoms and media markets. Our aim is to provide actionable, strategic advice and forecasting on all aspects of converging mobile, fixed, entertainment and IT markets. Our aim is to provide actionable, strategic advice and forecasting on all aspects of converging mobile, fixed, entertainment and IT markets. Driven by constant first-hand contact with the industry our team of analysts and researchers produce over 50+ annual events and intelligence services including news and analytical products, in-depth market reports and data sets. Driven by constant first-hand contact with the industry our team of analysts and researchers produce over 50+ annual events and intelligence services including news and analytical products, in-depth market reports and data sets.eventsnews and analytical productsmarket reportsdata setseventsnews and analytical productsmarket reportsdata sets We benefit from outstanding people, including 20+ analysts, researchers and journalists across 5 countries. Our customers include major blue-chip vendors, operators, Government organizations and regulators in addition to key players from the Service industries including financial, real estate, Telecom and content communities. We benefit from outstanding people, including 20+ analysts, researchers and journalists across 5 countries. Our customers include major blue-chip vendors, operators, Government organizations and regulators in addition to key players from the Service industries including financial, real estate, Telecom and content communities. We are proud of the role we play in bringing the industry together and keeping 10,000 individuals better informed. We are proud of the role we play in bringing the industry together and keeping 10,000 individuals better informed.

6 MEDCOMM Consulting Group MEDCOMM provides Business Transformation and Information Technology services through a world-wide consulting practice with a unique combination of experience, expertise, locality and resources MEDCOMM provides Business Transformation and Information Technology services through a world-wide consulting practice with a unique combination of experience, expertise, locality and resources MEDCOMM is now recognized as being among the regions top fastest growing consulting organization and among the top ten management consulting firms, region-wide. The growth in 2006 at 105 percent was more than triple of the industry average growth rate of 33 percent MEDCOMM is now recognized as being among the regions top fastest growing consulting organization and among the top ten management consulting firms, region-wide. The growth in 2006 at 105 percent was more than triple of the industry average growth rate of 33 percent MEDCOMM has conducted over 100 client engagements in the past years, calling upon our 50+ consultants in over 5 countries MEDCOMM has conducted over 100 client engagements in the past years, calling upon our 50+ consultants in over 5 countries MEDCOMM has established and owns Three dedicated world-wide industries committed to serve client's needs on management and technology issues of unified technology architecture. MEDCOMM has established and owns Three dedicated world-wide industries committed to serve client's needs on management and technology issues of unified technology architecture. 93% of the clients are very satisfied at the completion of their engagement. Over 70% of our clients have asked us to continue to help them address other complex issues 93% of the clients are very satisfied at the completion of their engagement. Over 70% of our clients have asked us to continue to help them address other complex issues

7 Advisory Board Jonathan Richards – Harmony Mobile, Canada Jonathan Richards – Harmony Mobile, Canada Ray Winters – Mazingo, United Kingdom Ray Winters – Mazingo, United Kingdom Dr. Rafic Z. Makki – UAE University - Dean of CIT Dr. Rafic Z. Makki – UAE University - Dean of CIT Dr. Fawwaz Karmi – Jordan University, Power and Utilities Dr. Fawwaz Karmi – Jordan University, Power and Utilities

8 Board of Directors Management Admin and Finance Advisory Board Research and development Consulting Group Systems Integration Smart Buildings IT Business consulting Publication Research Managed Services Integration services Existing Proposed MEDCOMM Structure

9 MEDCOMM Advisory Board Thought Leaders Our Thought Leaders are at the forefront of our research expertise and represent the breadth and depth of our industry understanding. Each is a deeply experienced sector champion in addition to being a highly regarded industry figure. More significantly than this, as primary contacts between us and our stakeholders, these individuals are perfectly placed to understand the increasing challenges opportunities presented by today's telecoms and media markets. Our Thought Leaders are at the forefront of our research expertise and represent the breadth and depth of our industry understanding. Each is a deeply experienced sector champion in addition to being a highly regarded industry figure. More significantly than this, as primary contacts between us and our stakeholders, these individuals are perfectly placed to understand the increasing challenges opportunities presented by today's telecoms and media markets. All of our Thought Leaders and advisory board are a regular speakers and moderators at international conferences and are regularly quoted in trade and wider business press. All of our Thought Leaders and advisory board are a regular speakers and moderators at international conferences and are regularly quoted in trade and wider business press. MEDCOMM Clients benefit from direct contact with our Thought Leaders and Analysts. MEDCOMM Clients benefit from direct contact with our Thought Leaders and Analysts.

10 Team Leaders and Management Driven by constant first-hand contact with the industry, our analysts and researchers are key to our trusted research expertise. Driven by constant first-hand contact with the industry, our analysts and researchers are key to our trusted research expertise. Mobile and Fixed Networks – John Morris Mobile and Fixed Networks – John Morris Unified Technology Architecture (Smart Buildings) – Sameer Shehada Unified Technology Architecture (Smart Buildings) – Sameer Shehada Enterprise Resource Planning – Gamal Metwally Enterprise Resource Planning – Gamal Metwally Network Infrastructure and Security – Jonathan Richards Network Infrastructure and Security – Jonathan Richards Satellite Communications – Wael Kayyali Satellite Communications – Wael Kayyali Business Process Re-engineering – Naser Karmi Business Process Re-engineering – Naser Karmi

11 Management Team Sameer Shehada – AGM Sameer Shehada – AGM Wael Kayyali – Executive consultant Wael Kayyali – Executive consultant Gamal Metwally – IT operations Gamal Metwally – IT operations Naser Karmi – Managing Director Naser Karmi – Managing Director

12 MEDCOMM Background Established in 2001 as L.L.C. Established in 2001 as L.L.C. Paid up Capital KD 100,000/- Paid up Capital KD 100,000/- MEDCOMM is now registered at CTC and Ministry of Planning as an independent consulting firm similar to KPMG, Price Waterhouse, E&Y, etc. MEDCOMM is now registered at CTC and Ministry of Planning as an independent consulting firm similar to KPMG, Price Waterhouse, E&Y, etc. MEDCOMM now have signed with IBM E&T division on a general cooperative framework agreement – MEDCOMM technology venture - MTV MEDCOMM now have signed with IBM E&T division on a general cooperative framework agreement – MEDCOMM technology venture - MTV MEDCOMM is also now registered as an Accredited Consulting Organization from United Kingdom ACO with PPM classification. MEDCOMM is the only company in Kuwait or the Middle East that is classified as an ACO. MEDCOMM is also now registered as an Accredited Consulting Organization from United Kingdom ACO with PPM classification. MEDCOMM is the only company in Kuwait or the Middle East that is classified as an ACO. MEDCOMM is now the only company in the Middle East who is a full consulting member in the Managed Service Alliance MEDCOMM is now the only company in the Middle East who is a full consulting member in the Managed Service Alliance Approved Closed Share Company in 2006 Approved Closed Share Company in 2006 Capital Increase in 2007 to 220,000/- Capital Increase in 2007 to 220,000/-

13 MEDCOMM Brief MEDCOMM recommend and implement lateral thinking and computing systems that optimize business processes and leverage corporate knowledge leading to competitive advantage. MEDCOMM provides business process analysis and system design, technical expertise, implementation, and training and support services. MEDCOMM together with our implementation partners, have significant experience in evaluating, reviewing and implementing ICT projects, services and corporate reporting systems. Our thorough knowledge of IT and communication and enterprise business policies and procedures ensure that we will understand the issues and clearly comprehend your system requirements, during our initial review. Dedicated to the ICT field, MEDCOMM provides world-class business solutions to demanding customers. Thinking globally and acting locally has made an impression in many countries and clients. MEDCOMM provides a trained team of Business, Financials, ICT and Software professionals dedicated to its clients. MEDCOMM provides quality services in all aspects of technology implementation.

14 MEDCOMM Brief Market leader in Convergent Communications and Intelligent Infrastructure. Market leader in Convergent Communications and Intelligent Infrastructure. Market leader in Wireless Technology, designed many networks Market leader in Wireless Technology, designed many networks Technology innovation with several market leadership positions. Technology innovation with several market leadership positions. Collective years of experience 120 man years. Collective years of experience 120 man years. Areas of proficiency coverage: Areas of proficiency coverage: Telecom Industry Telecom Industry Energy Energy Techno-Finance Techno-Finance IT security and Audit IT security and Audit IT Strategy IT Strategy IT technology IT technology Telematics Telematics MEDCOMM consultants understand business management practices and the need for improved profitability and efficiency MEDCOMM consultants understand business management practices and the need for improved profitability and efficiency MEDCOMM consultants have a wide range of experience and certification MEDCOMM consultants have a wide range of experience and certification

15 tBusiness Systems/Requirements Analysis tApplication Architecture tTechnical Architecture tUser Requirements Analysis tBusiness Process Re-engineering, BPR-Model tBusiness Performance re-engineering tApplication Solution and outsource modelling tDelivery Strategy tResource Planning and skills management tProject Management and System Integration MEDCOMMs Consultancy MEDCOMMs Consultancy

16 MEDCOMMs Professional Services MEDCOMMs Professional Services tContract Management tProject Management tProfessional Consultants tTechnical Consultancy tTechnology risk management tOn-site Installation tSystem Installation and Commissioning tSkills management tCustomer Care Training

17 MEDCOMM Record Today, MEDCOMM has a 85% market share Today, MEDCOMM has a 85% market share Unified Communication Architecture owner Unified Communication Architecture owner 93% of customer satisfaction is achieved 93% of customer satisfaction is achieved Cost to performance ratio is the best in the industry Cost to performance ratio is the best in the industry Technology Proficiency and command through international standards Technology Proficiency and command through international standards Teaming agreements with major consulting offices in Kuwait Teaming agreements with major consulting offices in Kuwait Cooperation framework agreement with IBM Cooperation framework agreement with IBM

18 MEDCOMM Consulting capabilities

19 Consultancy Services

20 Agenda 1Purpose of the presentation 2About us 3Track Record 4Summary and next steps

21 t ERP Solutions tUnified Technology Architecture – Smart Buildings t CRM Solutions t Telco Solutions t Financial Services t Business Consultancy t E-Content Mgt & DMS t Enterprise Applications Integration t E-Government Solutions t Managed Operations t NIS - Network Infrastructure & Security t Datacenter & Hosting t Systems Integration Main Solutions Delivered

22 t Arab Telecom Customer Care & Billing t Kuwait MOC – Customer care and billing t MTC - Electronic voucher project t WATANIYA – ARMENTEL Evaluation t GSM License in Ethiopia t KALIMAT – WLL project in Iraq t Stream link – Afghanistan t Lebanese Ministry of Telecommunications - Revenue Assurance Telecom Services & Solutions

23 t CRC Implementation t ALSOOR Implementation t Royal Hyatt Hospital - Replication Implementation ERP Solutions

24 t Civil Service Commission - Datacenter t State Audit Bureau – Internal Network t Kuwait University – On going Proposal Network Infrastructure & Security

25 t ARRAYA – I t TAMDEEN Water front (ALKOOT and AL-MANSHAR) tCRC Symphony tCRC Trade Center tKOC New Head Quarter t GLOBAL Tower – Managed Service t BABTAIN – Waqf Tower tALSALHIYA Head Quarter Unified Technology Architecture Smart Building

26 t Public Institute For Social Security t State Audit Bureau t CRC – IT Department t Ministry of Health tMinistry of Communications t Arab Telecom Systems Integration Projects

27 t E-Stamp and Electronic Postal System t Electricity wireless meter management t WINGS – Wireless broadband network t EBP – Electronic Bill Presentment tUnified Technology Architecture – ROI model t Satellite Communications in The Middle East t Liberalization Phase of MOC tTelematics Smart Box Research, Publications and feasibility Studies

28 t ALSALHIYA Real Estate t Stream Link Communications Management Consulting

29 MEDCOMMs Primary Source of Revenue Consulting work Consulting work Annual ICT auditing fees Annual ICT auditing fees Managed Services construct Managed Services construct Bespoke services Bespoke services

30 MEDCOMMs Primary Advantages MEDCOMM Today has 10% equity in KALIMAT, the Telecom Operator of Iraq – US$100 Million Capital MEDCOMM Today has 10% equity in KALIMAT, the Telecom Operator of Iraq – US$100 Million Capital MEDCOMM Owns 10% of INTERLINK an electronic services company for the Telecom sector with US$2 Million capital MEDCOMM Owns 10% of INTERLINK an electronic services company for the Telecom sector with US$2 Million capital MEDCOMM owns the blue print for privatization plan for the Ministry of Electricity and Water MEDCOMM owns the blue print for privatization plan for the Ministry of Electricity and Water MEDCOMM is the only Consulting firm that have successfully architected the Merger and acquisition of several companies in Kuwait MEDCOMM is the only Consulting firm that have successfully architected the Merger and acquisition of several companies in Kuwait MEDCOMM is the only consulting firm that have created the Managed Services in Kuwait MEDCOMM is the only consulting firm that have created the Managed Services in Kuwait

31 Summary and next steps With MEDCOMM, Opportunities exist to Bring market awareness of potentials: no longer vapourware Bring market awareness of potentials: no longer vapourware Overcome Technical problems and smooth operations for clients and hence command the consulting market Overcome Technical problems and smooth operations for clients and hence command the consulting market Have a committed Technology partner that knows the locality and apply international standards and acumen. Have a committed Technology partner that knows the locality and apply international standards and acumen. Emerge a Price points and business case models Emerge a Price points and business case models Have a Multi-disciplinary work force experience Have a Multi-disciplinary work force experience Investment protection Investment protection Have a trusted support organisation Have a trusted support organisation NO ONE in Kuwait or the Middle East that has similar practical experience in Unified strategy, planning and implementation of Unified Telecom services

32 Summary and next steps Summary and next steps From discussion with most of the operators and customers, they have serious desire to increase utilization of their ICT services and would require consulting assistance to define the growth areas and the utilization points. Business opportunities have been lost by a lack of preparation and understanding of the needs of potential customers The business models for the service industry and network services is becoming complex, sophisticated and are very different and hence require more demand on consulting. MEDCOMM with its associates provide the perfect mix for the integrated solution for strategy, planning and implementation

33 Thank You For more information about MEDCOMM, its products and services, and its activity in the Telecom marketplace, contact Naser Karmi:


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