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NAHU Membership Core Competencies for the Membership Volunteer © 2011, National Association of Health Underwriters
Welcome to your Leadership Role Why did you choose/agree to be a membership chair? What are your expectations as a leader? What are your goals?
© 2011, National Association of Health Underwriters Overview of Responsibilities Primary Responsibilities for a membership chair: –Recruiting and promoting NAHU to new members. –Developing retention activities. –Promoting the membership GAIN contest. –Maintaining good membership records. –Communicating with your members. –Attending teleconferences.
© 2011, National Association of Health Underwriters Your Membership Team Establish a membership team! –Vice Chair –Assign small projects –Ad hoc committees
© 2011, National Association of Health Underwriters Attend teleconferences Attend webinars Read NAHU communications –Monthly Membership Connection –Monthly regional lapse list –Monthly Leader Newsletter –Monthly NAHU News –Weekly Washington Update Staying Informed
© 2011, National Association of Health Underwriters NAHU Resources Online Membership Tools Located at Click Leadership Tools Membership Tools Click Tools
© 2011, National Association of Health Underwriters Membership Tools To access: Leadership Tools Membership Tools Tools
© 2011, National Association of Health Underwriters GAIN Contest Runs from May 1 – April 30 of each year. Four Contest Categories: –New Members –Growth Rate –Retention Rate –Overall – Membership Cup!
© 2011, National Association of Health Underwriters Membership Reports To access: Leadership Tools Membership Tools Reports
© 2011, National Association of Health Underwriters Membership Reports Posted online on the 15 th of each month. Gives current membership counts for each region, state and chapter. Current rankings in the GAIN contest. Use to report NAHUs membership number.
© 2011, National Association of Health Underwriters Monthly Membership Reports To access: Leadership Tools Membership Tools Reports
© 2011, National Association of Health Underwriters Member Benefits To access: Members Benefits
© 2011, National Association of Health Underwriters Retention Keep the members we have!
© 2011, National Association of Health Underwriters Retention When does retention begin?
© 2011, National Association of Health Underwriters Building Member Relationships Personal contact with members Member Recognition Short term projects Networking
© 2011, National Association of Health Underwriters Recruitment Campaigns and Contests Membership Blitz Chapter Contests National Membership Campaigns
© 2011, National Association of Health Underwriters Who to Contact? NAHU Staff Local chairs – contact your state chairs State chairs – contact your regional chair
NAHU Media Relations Award Criteria “The Key for a Successful Media Campaign” Presented by Kelly Loussedes Vice President of Public Relations National.
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Membership Promotion (MP) RETENTION. Continuously track members Create retention programs Focus on days past due first Know your members and recognize.
Membership Promotion (MP) RETENTION II. Work with CTTC for attractive programs Know your members and recognize them Create retention programs Track members,
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Awards Leadership Training © 2011, National Association of Health Underwriters Why NAHU Awards – Recognition & Direction One for.
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