Service Desk The helpdesk is just one application within our Service Desk product.
Service Desk A Service Desk provides a central location for providing different services to your customers e.g. Helpdesk. Each Service Desk is customisable to your organisation. Each Service Desk is accessible via the internet using a standard web browser.
Customise Your service desk can be customised to match your company brand
Helpdesk The helpdesk is used for: –Logging and tracking jobs/requests. –Communicating with customers and suppliers. –Providing Key Performance Indicators on the service you are providing.
Helpdesk The Helpdesk facilitates communication.
Summary For a live demonstration to see how our helpdesk product could help you please contact us: firstname.lastname@example.org RedCape is owned and operated by ittium ltd, 5-15 Cromer St, London WC1H 8LS 0845 519 6002 www.ittium.com. Copyright (C) 2013www.ittium.com