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Assoc. Prof. Dr. Wongsa Laohasiriwong Faculty of Public Health, Khon Kaen University 1.

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Presentation on theme: "Assoc. Prof. Dr. Wongsa Laohasiriwong Faculty of Public Health, Khon Kaen University 1."— Presentation transcript:

1 Assoc. Prof. Dr. Wongsa Laohasiriwong Faculty of Public Health, Khon Kaen University 1

2 The new paradigm is not more for less, its lets do things differently (and less expensively!). We dont want less of the same old, we want something weve not yet had (but that we can afford!). 2 7 Principles of Public Service Reform Source: Mike Bennett (http://publicintelligence.wordpress.com)

3 People with good information make better choices. We must be there when needed, but people want to remain free from us as much as possible and to interact with us on their own terms, when they must. 3 Source: Mike Bennett (http://publicintelligence.wordpress.com)

4 Even when cancer does not lead to death, it often leads to poverty. This is often avoidable, and more could be done to avoid it more often. 4 Source: Mike Bennett (http://publicintelligence.wordpress.com)

5 We cannot redesign for the people we have already served, we must redesign for the future users of services. We must be adaptive to future generational change including the demands and expectations of the baby boomers, generations X and Y. 5 Source: Mike Bennett (http://publicintelligence.wordpress.com)

6 People want to help others and people want to help themselves. By building on the social capital in communities, we can increase the capacity for humanity in the social system. 6 Source: Mike Bennett (http://publicintelligence.wordpress.com)

7 New arrangements will promote collaboration, cooperation and coproduction; aligning objectives and budgets and service delivery – towards a seamless service. 7 Source: Mike Bennett (http://publicintelligence.wordpress.com)

8 Change is needed and change wont happen without us taking action. Lets mobilize our resources to make a difference. 8 Source: Mike Bennett (http://publicintelligence.wordpress.com)

9 Being realistic about what is politically and institutionally feasible. Recognizing that enhancing technology is not enough by itself, that the most crucial and difficult part is changing behavior and organizational culture. Dealing with the basics first. PSR requires time. 9 Source: UKaid. (2011). The Impact of Public Sector Reforms on Service Delivery. Department of international development.

10 UKaid. (2011). The Impact of Public Sector Reforms on Service Delivery. Department of international development. Mike Bennett (http://publicintelligence.wordpress.com) 10


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