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911 services: wireline, wireless and VoIP Prof. Henning Schulzrinne Dept. of Computer Science Columbia University, New York FCC Solutions Summit March.

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Presentation on theme: "911 services: wireline, wireless and VoIP Prof. Henning Schulzrinne Dept. of Computer Science Columbia University, New York FCC Solutions Summit March."— Presentation transcript:

1 911 services: wireline, wireless and VoIP Prof. Henning Schulzrinne Dept. of Computer Science Columbia University, New York FCC Solutions Summit March 18, 2004

2 Overview E911 for wireline E911 for wireless (Phase II) Short-term 911 service for VoIP Differences between PSTN and VoIP Objectives Internet standardization efforts

3 Components of emergency calling Three core components that need to be replicated – everything else are implementation details 1. identifying emergency calls (911) 2. determining the right PSAP for current caller location coarse-grained location currently, ALI and MSAG 3. deliver caller location to PSAP fine-grained location

4 E911 for wireline CO SwitchTandem Switch (911 Selective Router) LEC network Main St ALIMSAG Main Street ESN PSAP #1, 313 Main St CAMA or PRI delivers ANI ( ) CAMA or SS7 ANI: Main PSAP #1 verify address validity provisioned updates private data link

5 Wireless 911 Phase I (April 1998) Route all call to the appropriate PSAP based on call sector Provide cell/sector location data to PSAP Provide call back number to PSAP Phase II (October 2001) Phase I + latitude and longitude 67%95% handset50m150m network100m300m

6 Wireless 911: Phase 2 y Netrs r t i i l S t w.ap.co Wireless Tower ALI PDE A-GPS, UTDOA, … MPC/SCP ESRK or ESRD coordinates callback number pANI ISUP LEC selective router MSC E2 ESRK = unique for call ESRD = unique for location dynamic updates

7 Problems with existing 911 system 1970s technology: CAMA trunks induce long call setup delays limited in ability to transfer information (10 digits) gets complicated if multiple providers ILEC vs. CLEC multiple wireless providers tied to ILEC rate centers and other PSTN routing artifacts hard to move PSAPs on short notice (e.g., emergency evacuation) cant just plug into any network termination

8 PSTN vs. Internet Telephony Signaling & Media Signaling Media PSTN: Internet telephony: China Belgian customer, currently visiting US Australia

9 How does VoIP differ from landline and wireless PSTN? All devices are nomadic new location, but same identifier Telephone companies are no longer needed there are still carriers for DSL and cable IP dial tone but unaware of type of data carried (voice, web, IM, …) VSP may be in another state or country Corporations and universities dont have carriers, either voice service provider (TCP, RTP, SIP) ISP (IP) dark fiber provider (λ) Yahoo MCI NYSERNET

10 The role of phone numbers and identifiers Wireline line, device, subscriber & location Wireless device, but not location VoIP (phone number and URIs): mostly identifies person, not device multiple devices located in different states can share the same number however, may not have a phone number if it does, area code may be from different state than customer billing address multiple devices device can move, while number stays the same not related to ISP

11 Why is VoIP wireless? VoIP devices may not have phone numbers as lookup keys e.g., Location information for devices is civil, not longitude/latitude e.g., service address for VSPs GPS not available (nor functional) on indoor devices plus, accuracy of 50 m (67%) or 150 m spans many buildings… no floor information Cell phones dont work in our building… so A-GPS is unlikely to work there, either Plus, wireless E911 complexity due to old signaling mechanism expensive and complicated to connect to multiple wireless operators proposals to use IP-based solutions 50m

12 Objectives for IP-based 911 International devices must work anywhere independent of local emergency number Multimedia Integrate alternate modalities such as text (TDD) and video (sign language) COTS avoid repeat of CAMA trunks Resilient easily re-route calls to any number of backup PSAPs Testable users can test operation without tying up operator resources Secure integrity, confidentiality, protection against denial-of-service attacks Technology-independent do not depend on (e.g.,) specific wireless or link technology Pro-competitive does not require carriers or gatekeepers

13 VoIP and 911 – Two stages Short term: work with existing PSAPs may not support nomadic devices Longer term: upgrades in PSAP CPE opportunity for improved overall architecture support nomadic devices support multimedia provide framework for simpler & cheaper circuit- switched landline and wireless architecture

14 Short-term solutions Emulate wireline every subscriber has phone number capture VoIP subscriber address and enter into ALI DB gateway calls 10-digit number and provides ANI Emulate wireless VoIP provider = another wireless carrier use similar dynamic updates for ALI DB

15 IETF standardization efforts IETF = Internet Engineering Task Force = international open standardization body provide location (civil or geo) include civil and/or geo sos 112 sos cn=us, a1=nj, a2=bergen DHCP

16 Conclusion Existing 911 system closely tied to PSTN history number as universal identifier close affiliation with PSTN switches incremental, constrained evolution VoIP offers opportunity to increase robustness and decrease costs Initial international standardization efforts in progress


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