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Training Data Collectors to Use Handheld Devices Updated 6/4/2013
Ready, Set, Go Get familiar with device functions Prepare devices – Load app and right survey – Get authenticated by TCEC – Fully charged Sign out devices to teams
Dont Assume Knowledge
Review Basic Functions Power on/off/ sleep/wake Home Slide to Unlock Battery
Selecting the iSURVEY app For Android users:
Looking for Applications Swipe!
Starting a New Survey Select Start to begin a new survey
Navigating in the Survey BackNext
Question Types Single response
Question Types Multiple response
Question Types Open- ended
End of the Core Survey
The survey will automatically re-start for the next store. To save the data, you must select Touch to Finish Finishing a Survey
How to Handle Partial Surveys Core – Go back to Store Status change response to NO Module – Go back to first question Change response to No
Resume After a Pause
Updates Surveys for Upload Notifications
Put the device to sleep by pressing the power button between stores. Sleep Mode
Troubleshooting 1 Malfunction or dead battery
Troubleshooting 2: iSurvey Got iSURVEY problems? POCs can call us at the TCEC hotline
Troubleshooting 3 Data collector has trouble seeing or using device
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