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Training Data Collectors to Use Handheld Devices Updated 6/4/2013.

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Presentation on theme: "Training Data Collectors to Use Handheld Devices Updated 6/4/2013."— Presentation transcript:

1 Training Data Collectors to Use Handheld Devices Updated 6/4/2013

2 Ready, Set, Go Get familiar with device functions Prepare devices – Load app and right survey – Get authenticated by TCEC – Fully charged Sign out devices to teams

3 Dont Assume Knowledge

4

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6 Review Basic Functions Power on/off/ sleep/wake Home Slide to Unlock Battery

7 Selecting the iSURVEY app For Android users:

8 Looking for Applications Swipe!

9 Managing Pop-ups

10 Starting a New Survey Select Start to begin a new survey

11 Administration Screen

12 Navigating in the Survey BackNext

13 Question Types Single response

14 Question Types Multiple response

15 Question Types Open- ended

16 End of the Core Survey

17 Other Modules

18 Almost Done

19 The survey will automatically re-start for the next store. To save the data, you must select Touch to Finish Finishing a Survey

20 How to Handle Partial Surveys Core – Go back to Store Status change response to NO Module – Go back to first question Change response to No

21 Resume After a Pause

22 Updates Surveys for Upload Notifications

23 Put the device to sleep by pressing the power button between stores. Sleep Mode

24 Troubleshooting 1 Malfunction or dead battery

25 Troubleshooting 2: iSurvey Got iSURVEY problems? POCs can call us at the TCEC hotline

26 Troubleshooting 3 Data collector has trouble seeing or using device

27 Jeanette Treiber & Robin Kipke For questions about our lending program or this presentation, contact our office at Our hotline number is !


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