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It starts here..

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1 It starts here.

2 Lucie Mercier-Gauthier Associate Vice-President Student Services Geneviève Boutin Mobility Coordinator International Office Peter Szyszlo Student Mobility and International Partnership Advisor International Office Sophie Wauquier International Student Advisor International Office Other uOttawa Services Student Academic Success Service Health Services Community Life Service Sport Services Today’s Speakers

3 The nation’s capital It starts here.

4 uOttawa Campus Map Main Campus It starts here.
City of Ottawa’s population: 1 million Rideau Canal: 2nd longest skating rink in the world – 7 km Gatineau Park : hiking, alpine and cross country ski, cycling Walking distance from Parliament, embassies, government agencies, War Museum, Museum of Civilization, National Gallery of Canada Shopping: Rideau Centre, Sparks Street Mall, By Ward Market, boutiques, restaurants uOttawa Campus Map Main Campus It starts here.

5 uOttawa Quick Facts… 69.4% English 30.6% French
Student/professor ratio: 1 / 25 Male/female ratio: 40 / 60 39,000 students in 2011… and growing 2,000 international students 2,539 support staff Wireless internet available throughout campus for all students Multimedia equipped classrooms

6 Tasks to complete upon arrival
First Things First Tasks to complete upon arrival

7 is the official means of communication We will you important information and dates related to your stay at uOttawa Join us on “uOttawa Bureau International Office” Our group provides information regarding: activities and excursions housing used textbooks various Q & A Detailed information is found in your International Student Handbook

8 Academic uses of uoZone:
Link to uoZone from any uOttawa page Your student portal Academic uses of uoZone: Course Registration Personalized course timetable Personalized exam schedule (available several months before exams) Statement of Account Work Study navigator Change of address Transcript Most services are available online through uoZone Access your account any time, anywhere Your password is your date of birth (YY/MM/DD) + 00 Ex. Someone born on January 5, 1997 would enter

9 uoZone Other services Use uoZone access information regarding:
Campus Life Faculty/department messages International Exchanges Student Stories Work-study Navigator Various campus services (Sport Services, Bookstore, Community Life, SASS) French Immersion Programs Co-op And much much more!

10 Available at InfoService
The card gives you access to all University services. (eg: Sports Complex, Library) Your uOttawa card is linked to a declining balance account. You can add funds whenever you want. The card allows you the convenience of just one card to make purchases on campus. You must be registered to at least one course in order to obtain it. uOttawa Card Available at InfoService Cost: Free Lost Cards: $20

11 U-Pass Public Transportation
Access to both Ottawa and Gatineau transit systems Includes peak-time express busses Required documents: proof of full-time status proof of address in Ottawa U-Pass fee: $145/session proof of full-time status Student financial statement of account (printable from uoZone) proof of address in Ottawa Lease agreement, utility bills Available in person at the Undergraduate Student Federation (SFUO) office. UCU Room 07

12 You must be registered as a
FULL TIME STUDENT Course Registration Use Rabaska on uoZone to: View course registration Register for courses Drop Courses You may also change your registration at the academic secretariat of the Faculty or School that offers the course Exchange students: Registration in person only to the academic secretariat of the Faculty or School that offers the course

13 What does the four digit code represent?
Course Registration

14 Registration to language courses
For French as a Second Language (FLS) courses Complete the online placement test provided by the Official Languages and Bilingualism Institute Register in person for the appropriate course to the Official Languages and Bilingualism Institute (OLBI) Registration to language courses For language courses other than French as a Second Language (FLS) courses Register in person at the Faculty of Arts Simard Hall Room 128

15 Final course registration deadlines
Important dates: Beginning of courses: Monday, January 9th End of courses: Tuesday, April 10th Study Week: February 19th to 25th Examinations: April 11th to 24th Last day to register: January 23 Last day to drop a course: March 16

16 Course Syllabus Course Syllabus Course Material Evaluation Methods
Assignment Details Due Dates Professors will provide a course syllabus on the first day of class. It will include: What course material is needed and where to purchase it Evaluation methods The nature, timing, and weight of assignments: (tests, term papers, etc.) Professors may refuse work that is not typed. Virtual Campus

17 Attendance and examinations
Attendance to courses and examinations is mandatory You must attend every class (DGD, LAB and LEC) Absence from examinations: Prior to the Exam Discuss with your professor Obtain a medical certificate Absence from examinations: You must discuss the absence with your professor prior to the exam (if possible) For medical reasons, you must obtain a medical certificate from the Unversity of Ottawa Health Services (100 Marie-Curie) prior to the exam For a justified absence, you must request an exam deferral (form available at your academic unit). Your student card is required for every exam (mid-terms or final exams) If deferral is approved, deferral form is available from your faculty

18 Grading Scale Letter Grade (GPA) Grade (%) Description A+ 10 90-100
Exceptional A-/A 8-9 80-89 Excellent B/B+ 6-7 70-79 Very Good C/C+ 4-5 60-69 Good D/D+ 3-2 50-59 Passable E 1 40-49 Failure (re-take final exam) F 039 Failure ABS Absent EIN Incomplete P Pass S Satisfactory NS Not Satisfactory * Not Included in Grade Avg.

19 Official Transcript (Grade Report)
Additional Transcripts may be ordered for $10 each via: uoZone or InfoService 75, Laurier avenue East, Ottawa (Ontario), K1N 6N5   or by fax at (613) And remember: a student who has a debt towards the University cannot obtain a transcript Your official transcript will be sent to you in June Letter grades will appear on your transcript (e.g. A+, B) If you require your marks in percentage, we suggest you ask your professors to write a letter indicating the percentage as well as your ranking in the class. Please make those arrangements directly with your professors prior to leaving. Should you require your marks in percentage we suggest you contact your professors prior to leaving; they may each write a letter indicating your grade in %.

20 On-Campus Housing issues
On-Campus Housing issues Off-Campus Housing Residence Fees Off-Campus Housing Office 90U – Room 145

21 Legal Matters

22 Working while you’re here
Foreign students who hold a Study Permit are eligible for jobs on campus. Some are offered through the Work Study Program Study permits only allow you to take jobs that are on campus! It is strictly forbidden to work during your stay if you do not have a study permit. Apply through uoZone (Work Study Navigator)

23 When travelling outside of Canada
Bring your passport! If required: Obtain a travel visa Obtain a re-entry visa If traveling to the United States please consult the US Embassy website before you travel, even if you are exempted from needing a US visitor’s visa Travel Cuts is a travel agency for students: They specialize in: student discounts Insurance international driver’s licence, etc... Don’t forget to mention that you are a University of Ottawa student! Travel cuts: 225 Laurier

24 Finances

25 Financial matters and statement of account
Check uoZone to ensure you don’t have outstanding fees International students: UHIP + Tuition fees If you have financial questions please contact Financial Services at or visit InfoService Exchange students: Only UHIP fees should appear on your invoice (plus residence, if applicable)

26 Banking Your Information Kit includes addresses of financial institutions and campus locations of their automatic teller machines You may want to open a Canadian Bank account Instructions can be found in your information kit Your Information Kit includes addresses of financial institutions and campus locations of their automatic teller machines – very convenient during the cold winter months!

27 Taxes and Tipping Taxes are not included in the price of items sold in stores 13% tax will be added to the total of your purchase at the check-out Canadians leave a regular tip if they are satisfied with the service given: In a bar: $ $1.00 for each drink. In a restaurant (for a meal): a regular tip can range between 15% and 20%. If the service is poor then inform the manager before paying. If nothing is done to make up for bad service, then leave bad/no tip In Canada, tips are given for service in bars, restaurants and taxis The tip is not included in the price

28 Health

29 University Health Insurance Plan (UHIP)
UHIP = health coverage in Ontario only Mandatory Pay at InfoService -Other Canadian provinces -USA -Other countries Once paid, register at International Office Cards ready in February * In case of emergency in another Canadian province you can be treated at a hospital but you WILL have to pay a fee.

30 Please note that it is a health insurance covering doctor’s appointments, hospital fees and treatments. It does not cover the following: Dental/Eye Prescriptions Please contact the SFUO for information on this type of coverage. UHIP (cont’d) 4 months coverage: $228 8 months coverage: $456 For more information please visit or contact the reception of the International Office.

31 Adjusting to a new country

32 Adjustment W curve Arrive Excited Adjust Embrace Unsettled Incorporate
Host Country: Everything is new, interesting, and exciting Differences become apparent and irritating. Problems occur and frustration sets in You may feel homesick, depressed and helpless You develop strategies to cope with difficulties and feelings, make new friends, and learn to adapt to the host culture You accept and embrace cultural differences. You see the host as your new home and don’t wish to depart or leave new friends Home: 6. You are excited about returning home You may feel frustrated, angry, or lonely because friends and family don’t understand what you experienced and how you changed. You miss the host culture and friends, and may look for ways to return You gradually adjust to life at home. Things start to seem more normal and routine again, although not exactly the same You incorporate what you learned and experienced abroad into your new life and career Incorporate Adapt Frustrated Homesick

33 Adjusting to a new country
Stay active – Exercise! Get involved in the activities of the university community Help and resources available from the International Office Be open-minded and accept differences Share your experience with others

34 Practical Matters

35 Campus Services for International Students
Services for International and Exchange students are identical to those available to full-time Canadian students. A complete list of services for students is available online (click “Services for Students”)

36 Weather conditions change rapidly in Canada
Temperatures can drop dozens of degrees within a few hours in Ottawa. Get into the habit of checking the weather conditions and dress accordingly. Weather conditions are available everywhere: on the radio, television, internet… Canadians always want to know about the weather! +30°C -30°C Snow, windfactor, black ice, freezing rain, frost bite… Be cautious when you walk, drive, or if you plan on staying out for a long time. We suggest you take winter driving lessons if you have no experience in driving in these conditions. Read the advice we provide in your welcome kit! Don’t worry, you will adapt! Weather conditions change rapidly in Canada

37 Shopping The Free Store All items are free
(clothing, books, furniture, small appliances, etc...) Once a month in the UCU Search “Free Store” on for more info Shopping Sales are on all the time in Canada Most stores are open on Sundays Garage sales: on weekends in Spring in residential areas The Free Store is a reoccurring event that allows you to drop off stuff you don’t want anymore and pick-up things you do want for FREE. The Free Store is at the end of each month in the couch lounge of the University Centre. It usually starts around 10am and finishes around 4pm. Interesting objects can be found at small cost: Giant Tiger store (George Street) Dollar Stores Garage sales

38 Respecting Rules In general, please respect the law and follow the rules (e.g. Avoid crossing the street on a red light, drinking alcohol in public, etc...) Smoking is strictly forbidden in closed public spaces in Ontario You must be 19 years of age to buy cigarettes and to drink alcohol in Ontario

39 Harassment and respect of others
Equality of rights for men and women is paramount Sexual (and other forms) of harassment is not tolerated. If you feel that you are being harassed, please contact: uOttawa Protection Services at


41 The International Office
If you have a form that needs to be signed, please leave it at the reception desk of the International Office. To book an appointment: Our Facebook group: uOttawa Bureau International Office Tabaret Hall Room M386 Open weekdays 9:00 am - 4:30 pm (closed for lunch between 12 and 1)

42 Questions and Answers

43 Thank You

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