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Metrics that Matter ® MTM Admin Training. Purpose Your organization is using Metrics that Matter ® (MTM) to: Collect evaluations / tests for training.

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Presentation on theme: "Metrics that Matter ® MTM Admin Training. Purpose Your organization is using Metrics that Matter ® (MTM) to: Collect evaluations / tests for training."— Presentation transcript:

1 Metrics that Matter ® MTM Admin Training

2 Purpose Your organization is using Metrics that Matter ® (MTM) to: Collect evaluations / tests for training Improve learning effectiveness and impact Communicate results Todays session Schedule classes in MTM Collect evaluations / tests © 2011, KnowledgeAdvisors2

3 Agenda MTM Admin Overview Schedule Classes Class & User Administration Collect Evaluations Wrap-up 3© 2011, KnowledgeAdvisors

4 Logging into MTM View announcements Register for workshops and events Register for MTM training sessions © 2011, KnowledgeAdvisors4

5 Hands-On: Log into MTM 1.Open your web browser 2.Go to 3.Bookmark this page 4.Login 5© 2011, KnowledgeAdvisors

6 Admin Menu Admin Favorites Help

7 MTM Admin – Schedule Training Tools Covered Today Tools for Scheduling Classes Tools for Collecting Evaluations

8 MTM Admin – Manage Evaluations Tools Covered Today Tools for Scheduling Classes Tools for Collecting Evaluations

9 MTM Evaluation Process Purpose of administration Collect evaluations Tag evaluations with class information (instructor, date, learning methodology) Populate reports LMS integration can eliminate administration © 2011, KnowledgeAdvisors9 Schedule Classes Collect Evaluations View Reports

10 Add Courses Add Locations Add Instructors MTM Evaluation Process © 2011, KnowledgeAdvisors10 Schedule Classes Collect Evaluations View Reports

11 MTM Evaluation Process © 2011, KnowledgeAdvisors11 Schedule Classes Collect Evaluations View Reports

12 MTM Evaluation Process © 2011, KnowledgeAdvisors12 Schedule Classes Collect Evaluations View Reports

13 Objectives Schedule Classes Objectives Add Courses Add Locations Add Instructors Schedule Classes 13© 2010, KnowledgeAdvisors Add Courses Add Locations Add Instructors Schedule Classes Collect Evaluations View Reports

14 Scheduling Classes Evaluations must be attached to a class Standard Learning Methodologies: Instructor Led Training Online Facilitated Self-Paced, Web- Based Add 1 or more instructors for ILT and Online Facilitated © 2011, KnowledgeAdvisors14

15 Hands-On: Navigate to Add Class 1.Click Administration > Schedule Training 2.To the right of Classes, click Add 3.If Learning Provider is visible as first box, choose the appropriate one 15© 2011, KnowledgeAdvisors

16 Add Courses Courses describe the content delivered For example: Project Management Fundamentals Classes occur on specific dates with specific instructors © 2011, KnowledgeAdvisors16 Do not use for certified technology courses (Microsoft, Cisco, Adobe, CompTIA, etc.)

17 Hands-On: Add Course On the Add Class page... 1.In the Course box, select the course from the drop-down menu 2.If not found, click the Add link to the right 3.Enter the Course Name 4.Select the Default Post Event Survey 5.Select the Course Type 6.Click Save 17© 2011, KnowledgeAdvisors Do not use for certified technology courses (Microsoft, Cisco, Adobe, CompTIA, etc.)

18 Associate Certified Courses Associates official courses to your account Makes ratings visible to Content Providers Assigns proper evaluation © 2011, KnowledgeAdvisors18 Commercial Learning Providers only

19 Hands-On: Associate Course On the Add Class page… 1.Click Add Certified Course 2.Enter course name or number 3.Select Contains 4.Select Content Provider 5.Click Search 6.Check the Add boxes 7.Click Add to My Courses 19© 2011, KnowledgeAdvisors Commercial Learning Providers only

20 Add Locations Most organizations use cities as location names Alias can be used in a URL to access evaluation Use a single word (no spaces) Explained further later today © 2011, KnowledgeAdvisors20

21 Hands-On: Add Location On the Add Class page… 1.In the Location box, select the Location from the drop-down menu 2.If not found, click the Add link to the right 3.Enter the location Name 4.Enter a single word as the Alias 5.Select the Time Zone 6.Enter any Certification IDs 7.Click Save 21© 2011, KnowledgeAdvisors Commercial Learning Providers only

22 Add Instructors Creates instructor that can be scheduled in classes Creates instructor user account for reporting Can only see their own class data © 2011, KnowledgeAdvisors22 Uncheck if instructor should not access MTM Do not use for certified Microsoft, Novell, or Cisco instructors

23 Hands-On: Add Instructor On the Add Class page… 1.If instructor is not in Instructor box, click the Add link to the right 2.Select the Instructor User Group 3.Enter First Name, Last Name and 4.Enter Login 5.Click Save 23© 2011, KnowledgeAdvisors Do not use for certified Microsoft, Novell, or Cisco instructors

24 Associate Certified Instructors Associates existing certified instructor Does not create new users Certifications: M icrosoft (MCP), Novell (CNI), Cisco (CCSI) © 2011, KnowledgeAdvisors24 Commercial Learning Providers only

25 Hands-On: Associate Instructor On the Add Class page… 1.Click Add Certified Instructor 2.Select Organization 3.Select Certification Program 4.Enter Last Name and Certification ID 5.Click Search 6.Click Associate 25© 2011, KnowledgeAdvisors Commercial Learning Providers only

26 Hands-On: Add Class On the Add Class page… 1.Complete remainder of Class Add form 2.Select appropriate Learning Methodology Instructor Led = Classroom training Online Facilitated = Virtual instructor led training Self-Paced Web-Based = eLearning 3.Select start and end dates 4.Click Save 26© 2011, KnowledgeAdvisors

27 Objectives Class & User Administration Objectives Edit Classes Manage Resources Add Users 27© 2010, KnowledgeAdvisors Add Courses Add Locations Add Instructors Schedule Classes Collect Evaluations View Reports

28 Search for Classes © 2011, KnowledgeAdvisors28 Required Select dates of class eLearning: Include Web-Based/Self-Paced Classes Optional Enter additional information to filter search Use Begins With / Contains

29 Hands-On: Search for Class 1.Click Administration > Schedule Training 2.Click Search to the right of Classes 3.Enter date range of recently added class 4.Click Search 29© 2011, KnowledgeAdvisors

30 Edit Classes ActionDescription Edit Change course, instructor, dates, etc. Survey Change surveys, open dates, forms Summary Obtain URLs for each survey Audit View record of changes to class Copy Create a duplicate class Multi Add Create duplicate classes on different dates Delete Delete classes that have not collected data © 2011, KnowledgeAdvisors30

31 Manage Resources © 2010, KnowledgeAdvisors31 Use to add multiple items at once, use Save & Add New button Find and edit existing items Manage Courses, Locations, and Instructors from the Schedule Training page

32 Add Admin and Reporting Users AdminReportingInstructor MTM Admin Capabilities FullNone MTM Reporting Capabilities Full Limited to own classes # AvailableSee contract Unlimited © 2011, KnowledgeAdvisors32 Select appropriate group on Add User page

33 Hands-On: Add User 1.Click Administration > Schedule Training 2.Click Add to the right of Users/Instructors 3.Select the right User Group 4.Enter First Name, Last Name and 5.Enter Login 6.Click Save 33© 2011, KnowledgeAdvisors

34 Objectives Collect Evaluations Objectives Understand Approaches to Collect Evaluations Identify Best Approach Practice Approach 34© 2010, KnowledgeAdvisors Add Courses Add Locations Add Instructors Schedule Classes Collect Evaluations View Reports

35 Approaches to Collect Evaluations ApproachDescriptionBest for Alias URLSimple URL that displays available evaluations In-class evaluations (requires computers) Automatic s invite learners to complete evaluations Classes without computers, high volume training, eLearning PaperCollect paper evaluations and manually enter Students without addresses and no computers in class © 2011, KnowledgeAdvisors35

36 Alias URL Unique to each organization Displays all classes with open evaluations Classes appear within 1 hour of scheduling © 2011, KnowledgeAdvisors36

37 Custom Alias Reduce list of classes Limit to location, instructor, client, form type, or learning methodology © 2011, KnowledgeAdvisors37 Location Alias

38 Hands-on: Custom Alias 1.Click Administration > Manage Evaluations 2.Click Search to the right of Custom Alias 3.Click Search, note the vendor alias 4.Click Add Custom Alias button 5.Type: ilt 6.Click Learning Methods 7.Select Instructor Led 8.Click Add 9.Go to © 2011, KnowledgeAdvisors38

39 Evaluations Work with KnowledgeAdvisors to set up forms Enroll students in each class MTM distributes s automatically Response rates typically 65% Personalize forms and use reminders Instructors must explain evaluation process and purpose in class © 2011, KnowledgeAdvisors39

40 Hands-On: Enroll Students 1.Click Administration > Schedule Training 2.Click Search to the right of Students 3.Search for the recently added class 4.Select Enrollments from the drop-down menu and click Go 5.Enter addresses manually or copy and paste list of enrollments 6.Click Clean & Sort 7.Click Enroll Students * This can also be done on the Class Add page if students roster is available at the time of class creation © 2011, KnowledgeAdvisors40

41 Paper Evaluations Only use paper when necessary No computers in class AND Students dont have addresses Collect paper evaluations in class Use Manual Eval Entry tool to enter evaluations Consider outsourcing paper entry to KnowledgeAdvisors © 2011, KnowledgeAdvisors41

42 Hands-On: Enter Paper Evaluations 1.Click Administration > Manage Evaluations 2.Click Add to the right of Manual Eval Entry 3.Search for class 4.Select Enter Evals and click Go © 2011, KnowledgeAdvisors42

43 Objectives Wrap-Up 5 June 2014© 2011, KnowledgeAdvisors43 Summary Q&A Evaluation

44 Summary Objectives Understand evaluation process Add courses, locations, instructors, users Schedule classes Collect evaluations 5 June 2014© 2011, KnowledgeAdvisors44

45 Thank you! For on-going support and questions, please contact your Services Team at KnowledgeAdvisors or 5 June 2014© 2011, KnowledgeAdvisors45


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