Presentation is loading. Please wait.

Presentation is loading. Please wait.

Dr Carlos A Raimundo Rosemary Ruthven T: 0243411832 E: ANZ FCM TEAM LEADERS WORKSHOP DECEMBER 15, 2010.

Similar presentations


Presentation on theme: "Dr Carlos A Raimundo Rosemary Ruthven T: 0243411832 E: ANZ FCM TEAM LEADERS WORKSHOP DECEMBER 15, 2010."— Presentation transcript:

1 Dr Carlos A Raimundo Rosemary Ruthven T: E: ANZ FCM TEAM LEADERS WORKSHOP DECEMBER 15, 2010

2 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Whats Tango got to do with it?

3 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven I would like to remember this day as …

4 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Rules of Play

5 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Suspend Judgement We all come in with our own beliefs and philosophies about life. For this short time together, we ask that you just go with the flow. These people are nuts!

6 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Be Selfish Prepare to take home something for yourself today. The greater your personal investment, the bigger the return.

7 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven This is for you The Insights gained: May validate what you already know to be true. Applaud and celebrate this. May be new and may help you to make more informed decisions about what actions to take. May be unsettling. Welcome that discovery.

8 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Respect Others Learning Styles Phones Side talk Punctuality Leaving the room

9 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Share the oxygen Be conscious of the time youre taking to make your point. And the other thing is…

10 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Diversity Respect others opinions and beliefs. This is not the time for philosophical conversations or preaching.

11 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Dont try to fix or rescue Avoid trying to fix someone with well meant advice.

12 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Confidentiality Be authentic and truthful but also be mindful of what you disclose about yourself and others

13 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Our Goals for Today Articulate, Align and Apply FCMs vision. Affirm and Enhance existing engagement and leadership strengths. Understand how Engagement functions in the brain and why high levels of engagement correlate to better: Performance outcomes Team unity and synchronicity Leadership Life satisfaction Identify current issues affecting engagement and transformation Understand how to lift levels of ethical & intellectual thought in order to find creative ways to solve problems. Identify and simulate practical leadership strategies for becoming even more effective agents of change.

14 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven We will not enjoy long-term professional success simply by demonstrating expert technical knowledge; we need engagement-the human factor… And this can be learnt. Carlos A Raimundo (C) C Raimundo - R Ruthven. No part of this presentation may be copied or reproduced without permission

15 ENGAGEMENT- HOW IT WORKS IN THE BRAIN

16 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Why is Engagement so Important to the Human Brain? (C) C Raimundo - R Ruthven. No part of this presentation may be copied or reproduced without permission 16

17 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven The Triune Brain MacLean divides the brain into three areas: The Neo-Cortex: The Limbic System: The Brain Stem:

18 Brain Stem (reptilian brain) automatic, non-conscious response to external stimulation, sensing threat or reward. Sends information to limbic system and neo-cortex. 18 The Brain Stem immediately automatically and non-consciously assesses whether someone or something is Authentic Safe Familiar

19 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven The Reptilian, Brain-Stem Response

20 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven The Reptilian, Brain-Stem Response Think of a time you responded with a knee-jerk type reaction causing you to withdraw or attack.

21 Limbic System Responsible (largely) for affection, empathy, emotions and memory. Creates dopamine. Perceives connection (engagement) between people. Needs to feel contained content, supported, accepted, valued, empathised with. 21

22 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven The Uncontained Limbic Response

23 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven 3D Simulation Depict a time when you felt Contained by someone so that the best of you was able to be nurtured and developed– a time when you felt valued for who you are.

24 Containment facilitates: Engagement and Empathy Effective Communication Emotional Intelligence and Social Intelligence Creativity and Innovation Better Problem Solving Flexibility and Adaptability Breakthrough

25 Neo-Cortex Responsible for thinking, planning and strategy. Its the centre for decoding information coming in from the senses. Language, ideology and culture resides in the Neo-Cortex = ?

26 Cognitive bias The Neo-Cortex tries to control the situation by creating constructs (conceptual biases or defence mechanisms) to attempt to ease and resolve the mis- match. 26 New Information Internal Stimuli When life is not in tune with internal desires… The limbic system sends an Im not OK message to the Brain Stem and the body aches (psycho- somatic symptoms)

27 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Examples of Constructs (Defence Mechanisms/ Rationalisations, Disempowering Beliefs) 1. Im short-tempered at work because Im underpaid. 2.I couldnt meet that deadline. I had no help whatsoever. 3.I stole the hotel towel because the tariff was ridiculously high. 4.What else would you expect from a ___________ (You fill in the blank)! 5.If I dont keep my distance with my staff, they wont respect me. 6.Ill quit smoking/start dieting after I get through this rough patch. 7.I cant help it, thats just the way I am- Its in the genes. 8.I shouldnt have to hold their hands- Nobody was there for me! Let them just get on with it. 9.I tried before and failed. Its just not worth the heartache.

28 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Cognitive Biases – We all have them! Listen, the reason I do this is because……….. Its only logical! What are some of your Cognitive Biases (rationalisations/ justifications)? What are some that you hear from your team?

29 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Constructs not only protect feelings that are too difficult to handle, they also block our ability to succeed…to enjoy life fully.

30 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Implications for FCM Cognitive BiasImpact/Bottom Line Effect on FCM ANZ Leadership FCM Clients

31 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven MY PRACTICAL ACTION COMMITMENT When I reflect on… This makes me feel… and Im going to….

32 LEVELS OF INTELLECTUAL AND ETHICAL THOUGHT

33 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Levels of Intellectual and Ethical Thought Adapted from Perry, Harvard University & Kegan, Harvard University EGOCENTRIC 15% SOCIALISED 60% INDEPENDENT 25% INTEGRAL + 1%

34 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Egocentric Thinking (15%) SELF CENTRED 34 Its all about Me. Ill do whatever it takes to make sure my needs and goals are met. Magic Thinking Everything is fixable. People just have to think the way I think and do what I want them to do.

35 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Socialised Thinking (60%) ACCEPTANCE CENTRED 35 There are established powers and authorities who dont all think like I do. In order to get along in this world, I need to do whatever it takes to be socially accepted- to fit in.

36 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven 36 Socialised Thinking (60%) ACCEPTANCE CENTRED Potential Problem: Established Ideal Benchmarks and norms can become ceilings. Anyone venturing outside the norm becomes potentially ostracised. Talent is suppressed.

37 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Independent Thinking (25%) BIG PICTURE CENTRED 37 Im aware of who I am and what I have to offer this world. I accept and appreciate the diversity of others. I seek relationships wherein we both can grow. I am prepared to step up to the plate and offer creative solutions to problems even if this means going outside of accepted social norms. I am motivated to pursue a course of action even if it means I may not be popular and I will do it in an ethical and constructive way. I am open to being part of transformation no matter whether it is me or someone else running the show.

38 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Integral Thinking (+1%) TRANSFORMATION CENTRED 38 Im called to accomplish something greater for others that is not currently an accepted norm. My life and immediate happiness is less important than pursuing a better life for the people in my world.

39 Levels of Intellectual and Ethical Thought Integral (1% of adults to this stage) Independent (25% of adults to this stage) Socialised (60% of adults to this stage) Egocentric (15% of adults do not make it past this stage) Self- interest At which level of Intellectual and Ethical thought do you believe you are operating?

40 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven In reality, we dont stay at the same level all the time! EGOCENTRIC 15%. SELF CENTRED SOCIALISED 60% ACCEPTANCE CENTRED INDEPENDENT 25% BIG PICTURE CENTRED INTEGRAL TRANSFORMATION CENTRED Adapted from Perry, Harvard University & Kegan, Harvard University

41 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven What in fellow colleagues or the System might provoke you or people in your profession to default into Egocentric or socialised thinking? 41

42 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Having an idea into which level a stakeholder is operating helps us to know how to relate to that person in order to create the best possible relational outcome. What strategies might you use to get the best result from a stakeholder working at an Egocentric or Socialised Level? 42

43 CAN PEOPLE REALLY CHANGE?

44 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Can people sustain behavioural change? Yes they can! The brain is capable of creating new neural-pathways. This is called Neuro-plasticity.

45 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Changing is not easy ! When we decide we want to do things differently; to transform our behaviours, we need to feel: Safe Accepted Supported Contained.

46 Conditions for Change Three conditions must be present for new behaviours to be imprinted Repetition Consistency For a period of time

47 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven As a Leader you are an agent of transformation

48 VISION ALIGNMENT ANZ FCM

49 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Vision Alignment- Team Leader Group Discussion and Open Forum

50 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Team Leader Self Reflection- What are my goals for my team?

51 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven MY PRACTICAL ACTION COMMITMENT When I reflect on… This makes me feel… and Im going to….

52 TEAM MANAGEMENT PROFILE

53

54 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven FCM Direct Reports

55 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven We also have related roles which we can play but…

56 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Under pressure we default to our primary role because it comes automatically.

57 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven This is not looking very good! Gustav Ballys Experiment

58 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven We cant see a solution from the paradigm were in. A new paradigm is needed!

59 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven When we are in a relaxed field our other related roles emerge spontaneously and flow 59

60 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Tense field

61 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Relaxed field

62

63 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven

64 (C) C Raimundo - R Ruthven. No part of this presentation may be copied or reproduced without permission Breakthrough

65 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Stakeholder Mapping - ALLIGNED + - RELEVANCE & INFLUENCE +

66 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven MY PRACTICAL ACTION COMMITMENT When I reflect on… This makes me feel… and Im going to….

67 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Get ready to play!

68 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Why do we use 3D simulation? Current neuroscience indicates that for transformation to occur and be sustained, there needs to be: 1.Insight 2.Visualisation 3.Simulation Play of Life ® 3d simulation techniques, created by Dr. Carlos A. Raimundo more than 25 years ago, fast-track personal insight and translate head knowledge into practical action. The method is used in both the counselling and corporate worlds.

69 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Whats happening here? These figures have been carefully positioned to represent a personal situation. What would you say is happening in real life?

70 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Youre all wrong!

71 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Dont psychoanalyse In other words, dont bother psychoanalysing other peoples 3d simulations! And dont worry, no one can interpret yours either!

72 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Learn how to live life better The Towards and Away From Technique

73 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven

74

75 75 1.Looking at the figure…How are you feeling? E.g. Happy Calm Loving Patient Energised Write your feeling in the space provided. In BOX A 2.Looking at the figure…what are you doing? What action are you playing? Are you… Explaining Boundary Setting Advising Listening Vision Imparting 3. Putting the feeling and the action together identifies the role you are playing. E.g. Happy Explainer Calm Boundary Setter Loving Adviser Patient Listener Energised Vision Imparter Write the role you are playing in BOX A.

76 (C) C Raimundo - R Ruthven. No part of this presentation may be copied or reproduced without permission Common Denominators

77 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Discussion Guidelines 1. VALUES Take turns sharing what kind of culture exists in these ideal work environments. Record the values. 2. GROUP TITLE: Share the titles from Box A and choose one of them (or create a new one) that represents the common ideas of your group. 3. ROLES PLAYED: Take turns sharing the roles each person described themselves playing in this ideal environment. 4. LONG TERM EFFECTS: What long-term benefits (personal and professional) are likely to result from living in this kind of work culture?

78 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven

79

80 80 1.Looking at the figure…How are you feeling? E.g. Happy Calm Loving P atient Energised Write your feeling in the space provided in BOX B. 2.Looking at the figure…what are you doing? What action are you playing? Are you… Explaining Boundary Setting Advising Listening Vision Imparting 3. Putting the feeling and the action together identifies the role you are playing. E.g. Happy Explainer Calm Boundary Setter Loving Adviser Patient Listener Energised Vision Imparter Write the Constructive role you are playing in Box B.

81 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven

82 82 1.Looking at the figure…How are you feeling? E.g. Frustrated Hurt Fearful Resentful Write your feeling in the space provided. 2.Looking at the figure…what are you doing? What action are you playing? Are you… Screaming Withdrawing Demanding Criticising 3. Putting the feeling and the action together identifies the role you are playing. E.g. Frustrated Screamer Hurt Withdrawer Fearful Demander Resentful Criticiser Write the role you are playing in BOX C.

83 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven Relational Thinking 83 The Power is not in who you are or who I am…The power is between us! Carlos A. Raimundo

84 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven What practical steps can we as a team implement tomorrow to ensure we and our teams feel contained and supported in the journey towards excellence? 84

85 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven 85

86 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven We can enjoy work–life balance

87 Copyright 2010 All rights reserved Carlos A. Raimundo & Rosemary Ruthven PRACTICAL ACTION COMMITMENT When I reflect on… This makes me feel… and Im going to….


Download ppt "Dr Carlos A Raimundo Rosemary Ruthven T: 0243411832 E: ANZ FCM TEAM LEADERS WORKSHOP DECEMBER 15, 2010."

Similar presentations


Ads by Google