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Carpet Cleaning & Spotting. Carpet Cleaning & Spotting What this presentation will cover Identification of the carpet soiling. Carpet & Fabric types commonly.

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Presentation on theme: "Carpet Cleaning & Spotting. Carpet Cleaning & Spotting What this presentation will cover Identification of the carpet soiling. Carpet & Fabric types commonly."— Presentation transcript:

1 Carpet Cleaning & Spotting

2 Carpet Cleaning & Spotting What this presentation will cover Identification of the carpet soiling. Carpet & Fabric types commonly encountered Carpet cleaning equipment required. Carpet cleaning chemicals required. Carpet cleaning procedures. Spot and stain removal. Deodorisation, Odour neutralisation and sanitization.

3 Identification of the carpet soiling. Medical Institutions Facility Types Hospitals Aged Care Homes Medical Centres Typical Soils and Stains High level of tracked in soiling. Tea, coffee and cold drink stains. Medicinal stains. Urine and body fluid stains. Mal-odours caused by body fluids. Bacterial contamination.

4 Identification of the carpet soiling. Domestic Facility Types Joe Citizens House Rentals Typical Soils and Stains Tea, coffee, food and beverage stains. Cosmetics stains. Stains caused by incorrect spotting agents. Urine, vomit and pet stains. Mal odours from body fluids and pets. Tracked in soiling.

5 Identification of the carpet soiling. Hospitality Facility Types Hotels Motels Restaurants Typical Soils & Stains Tracked in soils Food & Beverage stains High content of oils and grease in restaurant areas.

6 Identification of the carpet soiling. Community Facility Types Government & Community buildings Schools Commission Housing Typical Soils & Stains Tracked in soils Food & Beverage stains Carpet wear & neglect. Chewing gum deposits. Coffee, tannin & beverage staining.

7 Carpet & Fabric Types A basic knowledge of carpet fibre types and their characteristics is critical to effective and successful carpet cleaning.

8 Carpet & Fabric Types commonly encountered Synthetic Fibres – Synthetics are fibres mainly derived from petrochemicals. These include Acrylics, Polyester, Polypropylene and Nylon. Acrylic and Polyester fibres are seldom used on their own but are blended with Nylons and Polypropylene. Synthetics are relatively resistant to chemical damage and have low absorbency. Natural Fibres – Natural fibres are fibres derived from plants and animals. These include Wool, Cotton, Jute and Silk. Natural fibres are susceptible to damage by incorrect cleaning chemicals and procedures. They have high absorbency.

9 Carpet & Fabric Types Synthetic Fibres Polypropylene (Olefin) Characteristics – a strong, solution dyed fibre which is virtually non- absorbent. It is easily damaged by friction and tends to attract oily soils. Can become distorted from traffic and develop wear marks. Stain Resistance – very stain resistant because it is solution dyed. Is not damaged or discoloured even by chlorine bleach. Identification – a burn test will develop a asphalt odour and leave a dark, hard bead residue as ash. Requires chemistry which will reverse the static charge to facilitate easy soil release. Requires tough grease cutting chemistry. High pH chemistry permitted.

10 Carpet & Fabric Types Synthetic Fibres Nylon Characteristics – a very resilient fibre which releases soils easily. Some nylons are solution dyed, however most are acid dyed. Nylon technology has advanced over the years, resulting in 5 th and 6 th generation nylon fibres which are more stain resistant however the stain resistance is damaged by high pH chemistry (pH over 10) and cationic solutions. Stain Resistance – Nylon stains easily due to its acceptance of acid dyes. 5 th and 6 th generation nylon carpets display significantly higher stain resistance. Identification – a burn test will develop a sealing wax odour and leave a dark, hard bead residue as ash. Requires good overall cleaning chemistry for efficient soil release and stain removal. pH of cleaning solutions must be less than 10. Protection with a fluorochemical including acid dye blocks is recommended.

11 Carpet & Fabric Types Natural Fibres Wool Characteristics – a very resilient fibre which releases soils easily. Wool accepts dyes very well, hence its popular use for colourful area rugs. It is a highly absorbent fibre and dries very slowly. Over wetting and/or long term exposure to cleaning solutions over pH 9,5 will damage wool causing cellulosic browning. Stain Resistance – Wool stains easily due to its high absorbency. Identification – a burn test will develop a burning hair odour and leave a dark, crumbly ash which leaves a black mark on your fingers when crushed. Requires good overall cleaning chemistry for efficient soil release and stain removal. pH of cleaning solutions must be less than 8. If cleaning solutions over 8 are used they must be less than pH 10 and the carpet must be neutralised with an acid rinse. Protection with a fluorochemical including acid dye blocks is recommended. The cleaning process must facilitate maximum moisture removal and rapid drying.

12 Carpet & Fabric Types Natural Fibres Cotton Characteristics – Cotton has poor resiliency and poor dimensional stability. Cotton accepts dyes readily and is very soft, hence its popular use for colourful decorator rugs. It is a highly absorbent fibre and dries very slowly. Over wetting and/or exposure to alkaline cleaning solutions will damage cotton causing cellulosic browning. Cotton is mainly found in area rugs and up-market upholstery. Stain Resistance – Cotton stains easily due to its high absorbency. Identification – a burn test will develop a burning paper odour and leave a dark, crumbly ash which leaves a black mark on your fingers when crushed. Requires good overall cleaning chemistry for efficient soil release and stain removal. pH of cleaning solutions must be less than 7,9. Ideally a mildly acidic cleaner is the best option for cotton. The cleaning process must facilitate maximum moisture removal and rapid drying. Delicate cottons should be cleaned with a low moisture, low pH method.

13 Carpet Cleaning Equipment

14 Carpet Cleaning Equipment Details of carpet cleaning equipment is explained in a separate presentation. However a list is given below as a minimum requirement. Standard equipment required Portable or truckmounted carpet cleaning extraction unit with hose and carpet wand. 8 Litre Pump-up sprayer. Rotary scrubbing machine (optional) Carpet rake and spotting brushes. Measuring jugs and container.

15 Carpet Cleaning Chemicals

16 ACTICHEM CARPET CLEANING CHEMICALS Chemical Tech - presprays Prespray Solutions AP450 Perform (1:32) – ideal as a multi task workhorse. Ideal for nylon carpets. Fine for use on wool when extract / rinsed with Rinse Pro. [pH 9.6 ready-to-use] AP452 Performance Plus (1:32) – specially designed for the safe cleaning of wool carpets. Can also be used on nylons with excellent results. [pH 7.5 ready-to-use] AP465 Polyprop Plus (1:32) – specially designed for the effective cleaning of polypropylene carpets. Overcomes the static charge to quickly release soiling. [pH 11.5 ready-to-use] AP454 Performance Gold (1:64) – a premium quality prespray concentrate which provides extremely economical dilution ratios and awesome cleaning power. Use wherever you would use Perform. [pH 9.6 ready-to-use] AP453 Clean Force (1:64) – a high pH, enzyme boosted prespray powder for bursting through heavy greasy soils in restaurants and schools. [pH 12.5 ready-to-use]

17 ACTICHEM CARPET CLEANING CHEMICALS Chemical Tech – in tank rinse In-Tank Rinse Solutions (Emulsifiers) AP455 Emulsifier Plus (1:300 to 1:600) – provides powerful cleaning power at the extraction step by emulsifying residual soils and effectively flushing out prespray residues. Ideal for all synthetic carpets. Emulsifier Plus is a liquid formulation making it popular for use in portable extractors. [pH 9.6 ready-to-use] AP457 Extracta Pro (1:600 to 1:1200) –provides powerful cleaning power at the extraction step by emulsifying residual soils and effectively flushing out prespray residues. Ideal for all synthetic carpets. Extractor Pro is a powder formulation making it popular for use in truck mount extractors. [pH 9.6 ready-to-use] AP440 Rinse Pro (1:100 to 1:300) – an advanced acid rinse specially designed for effective neutralization of alkaline prespray residues and for powerful emulsification of residual soiling. Ideal for use when cleaning wool and delicate fibres. [pH 2.5 ready-to-use]

18 Carpet Cleaning Product Guide ProductDilutionpH Carpet and Fibre Types Notes RTU NylonPolypropWoolCotton Prespray / Traffic Lane Cleaners AP451 Prespray LC1:209,8 excellent all-rounderRinse extract with Rinse Pro when cleaning wool AP450 Perform1:329,8 excellent all-rounderRinse extract with Rinse Pro when cleaning wool AP454 Performance Gold1:649,8 excellent all-rounderRinse extract with Rinse Pro when cleaning wool AP452 Performance Plus1:327,5 excellent all-rounderWool safe formulation AP453 Clean Force1:6411,5 * for greasy restraurants & severe soil build-ups * Clean Force is not suitable for Stain Resistant nylon. AP465 Polyprop Plus1:3211 * specially for polyprops* Polyprop Plus is not suitable for Stain Resistant nylon AP464 Encap Fine fabric1:166 specially for fine fabricsIdeal for decorator area rugs and delicate upholstery. AP468 Upholstery Plus1:169.5 excellent removal of oily upholstery soils & stains Use AP464 Encap Fine Fabric for delicate upholstery In-Tank Emulsifiers AP455 Emulsifier Plus 1:300 to 1:600 9,5 * Liquid product - ideal for portable extractors *Use at 1:300 for single step cleaning. Use at 1:600 for wool and two step cleaning. AP457 Extractor Pro 1:600 to 1:1000 9,9 * Powder product - ideal for portable extractors * Use at 1:600 for single step cleaning. Use at 1:1000 for wool and two step cleaning. AP440 Rinse Pro 1:100 to 1:300 4,0 Neutralizing rinse with serious cleaning action Essential when cleaning wool and delicate fibres but also produces great results on synthetics. Low Moisture & Encapsulation Cleaning AP461 Encap Pro1:327.8 excellent all rounderAlso ideal for bonnet cleaning. AP460 Encap Plus1:327.8 excellent cleaning powerDouble strength formula with brilliant embrittlement AP464 Encap Fine Fabric1:166 specially for fine fabricsPowerful encapsulating action Deodorizing and Odour Neutralizing AP430/1/2 Deofresh1: Add to any cleaning solution or use on it's own Multi-task deodoriser and odour neutraliser. Three fragrances available. AP433 Deosan1:157.5 Biocidal & odour absorbing for tough odour work Do not mix with any other solution. Destroys odour causing germs, neutralizes odours and deodorizes AP434 Biosan1:257 Powerfully biocidal activity for decontamination. Do not mix with any other solution. Micro lab tested to TGA Hospital Grade level. AP491 Pet & Flood1:42.5 Specially for urine spillsRemoves the odour and stain.

19 CARPET CLEANING METHODS & PROCEDURES Procedure 1. Vacuum – Thoroughly vacuum the carpet to remove dry soiling. (Dry soiling makes up 80% of the soil in the carpet) 2. Prespray – No prespray applied. 3. Extraction Clean Preparation – Add 30ml Emulsifier Plus per 10Lt hot water, into Portable Extraction Unit solution tank OR mix 250g Extracta Pro per 10Lt hot water for Truck Mount concentrate. Meter at 4 gallons per hour. 4. Extraction Clean – Clean and extract using slightly overlapping strokes. Apply solution on the push stroke and vacuum only on the return pull stroke. Note: Do an extra vacuum stroke for dense and high pile carpets. Ventilate the area to facilitate fast drying times. Restrict foot traffic until totally dry.

20 CARPET CLEANING METHODS & PROCEDURES Procedure 1. Vacuum – Thoroughly vacuum the carpet to remove dry soiling. (Dry soiling makes up 80% of the soil in the carpet) 2. Prespray – Using a pump-up sprayer, apply prespray solution (note dilution ratios) to an area which can be extracted within 20 minutes. 3. Extraction Clean Preparation – Add 15ml Emulsifier Plus per 10Lt hot water, (or 30ml Rinse Pro per 10Lt) into Extraction Unit solution tank OR mix 250g Extracta Pro per 10Lt hot water for Truck Mount concentrate. Meter at 2 gallons per hour. 4. Extraction Clean – Clean and extract using slightly overlapping strokes. Apply solution & vacuum on the pull stroke and do a 2 nd vacuum only pull stroke. Note: Do an extra vacuum stroke for dense and high pile carpets. Ventilate the area to facilitate fast drying times. Restrict foot traffic until totally dry.

21 CARPET CLEANING METHODS & PROCEDURES Procedure 1. Vacuum – Thoroughly vacuum the carpet to remove dry soiling. (Dry soiling makes up 80% of the soil in the carpet) 2. Prespray – Using a pump-up sprayer, apply Encap Plus solution (dilute 1:32) to an area not larger than 25m Or – Pour Encap Plus solution into the solution tank of a rotary scrubbing machine fitted with a carpet brush. 4. Scrub Clean – Scrub the area, using overlapping paths and repeat each twice. No extraction or further cleaning required. 5. Drying – Allow area to dry (normally 1hour) before returning to use. Note: Subsequent dry vacuuming will remove dry, encapsulated soil. Ventilate the area to facilitate fast drying times. Restrict foot traffic until totally dry.

22 Carpet Cleaning with Actichem NylonNylon WoolWoolPolypropylenePolypropylene Determine degree of soiling HighLow 2 – Step clean 2 – Step clean 1– Step clean 1– Step clean Perform 1:32 & Emulsifier Plus 1:600 Perform 1:32 & Emulsifier Plus 1:600 Determine degree of soiling HighLow 2 – Step clean 2 – Step clean 1– Step clean 1– Step clean Do you require fast drying time Do you require fast drying time NoYes Performance Plus 1:32 & Rinse Pro 1:300 Performance Plus 1:32 & Rinse Pro 1:300 Emulsifier Plus 1:300 Emulsifier Plus 1:300 Encap Plus 1:32 Encap Plus 1:32 Rinse Pro 1:100 Rinse Pro 1:100 Determine degree of soiling High Low Clean Force 1:64 & Emulsifier Plus 1:600 Clean Force 1:64 & Emulsifier Plus 1:600 Polyprop Plus 1:32 & Emulsifier Plus 1:600 Polyprop Plus 1:32 & Emulsifier Plus 1:600 Do you require fast drying time Do you require fast drying time No Yes Encap Plus 1:32 Encap Plus 1:32 Encap clean Encap clean Encap clean Encap clean 2 – Step clean 2 – Step clean

23 SPOT AND STAIN REMOVAL Procedure 1. Preparation – Remove as much of the spill or stain by sponging or scraping up. 2. First step – Using a spray bottle, apply Conquer to the affected area. Agitate and allow 10 minutes dwell time. Blot (or extract) to remove the stain. If the stain does not respond to the Conquer treatment. 3. Second step – Using a spray bottle, apply Protein & Stain Spotter to the affected area. Agitate and allow 10 minutes dwell time. Blot (or extract) to remove the stain. The area may possibly require decontamination to remove germs and odours. 4. Decontaminate – Using a spray bottle, apply a 1:10 solution of Deosan to the affected area. Lightly agitate and allow 10 minutes dwell time. Blot or extract away excess Deosan solution. 5. Drying – Allow area to dry (normally 1hour) before returning to use. Click here for the spotting chart Click here for the spotting chart

24 SPOT AND STAIN REMOVAL Procedure 1. Preparation – Remove as much of the spill or stain by sponging or blotting. 2. First step – Using a spray bottle, apply Pet & Flood (dilute 1:4) to the affected area. Agitate and allow 10 minutes dwell time. Blot (or extract) to remove the stain. Some severe stains may require a repeat treatment. 3. Severe Stains – Using a spray bottle, generously apply Pet & Flood (dilute 1:4)to the affected area. Allow 10 minutes dwell time Place a clean, white terry towel folded several times, over the affected area and weigh down with some heavy books and allow 60 minutes dwell time to draw the stain out. The Pet & Flood will destroy the bacteria from the urine. However if odours persist the area may possibly require decontamination. 4. Decontaminate – Using a spray bottle, apply a 1:10 solution of Deosan to the affected area. Lightly agitate and allow 10 minutes dwell time. Blot or extract away excess Deosan solution. 5. Drying – Allow area to dry (normally 1hour) before returning to use. Click here for the spotting chart Click here for the spotting chart

25 SPOT AND STAIN REMOVAL Procedure 1. Preparation – Remove as much of the spill or stain by sponging or scraping up. 2. First step – Using a spray bottle, apply Conquer to the affected area. Agitate and allow 10 minutes dwell time. Blot (or extract) to remove the stain. If the stain does not respond to the Conquer treatment. 3. Second step – Using a spray bottle, apply Actichem CTR to the affected area. Agitate and allow 10 minutes dwell time. Blot (or extract) to remove the stain. Repeat the Actichem CTR treatment for severe stains allowing 30 minutes dwell time. 4. Drying – Allow area to dry (normally 1hour) before returning to use. Click here for the spotting chart Click here for the spotting chart

26 SPOT AND STAIN REMOVAL Procedure 1. Preparation – Remove as much of the spill or stain by sponging or scraping up. 2. First step – Using a spray bottle, apply Conquer to the affected area. Agitate and allow 10 minutes dwell time. Blot (or extract) to remove the stain. If the stain does not respond to the Conquer treatment. 3. Second step – Using a spray bottle, apply Protein & Stain Spotter to the affected area. Agitate and allow 10 minutes dwell time. Blot (or extract) to remove the stain. The area may possibly require decontamination to remove germs and odours. 4. Decontaminate – Using a spray bottle, apply a 1:10 solution of Deosan to the affected area. Lightly agitate and allow 10 minutes dwell time. Blot or extract away excess Deosan solution. 5. Drying – Allow area to dry (normally 1hour) before returning to use. Click here for the spotting chart Click here for the spotting chart

27 SPOT AND STAIN REMOVAL Procedure 1. Preparation – Remove as much of the spill or stain by sponging or scraping up. 2. First step – Apply Citrisol to the spot. Agitate and allow 10 to 20 minutes dwell time. Agitate again and blot to remove the spot. Some stubborn spots may require repeat treatments. 3. Second step – Using a spray bottle, apply Conquer to the treated area. Agitate and blot (or extract) to remove the remaining residues. 4. Drying – Allow area to dry (normally 1hour) before returning to use. Click here for the spotting chart Click here for the spotting chart

28 SPOT AND STAIN REMOVAL Procedure 1. Preparation – Remove as much of the spill or stain by sponging or scraping up. 2. First step – Apply Conquer to the spot. Agitate and allow 10 minutes dwell time. Agitate again and blot to remove the spot. Some stubborn spots may require the use of Citrisol 3. Second step – Apply Citrisol to the affected area. Agitate and allow 10 to 20 minutes dwell time. Agitate again and blot (or extract) to remove the remaining residues. 4. Remove Residues – Finish off by lightly applying Conquer and blotting to remove excess Citrisol and staining agent. 4. Drying – Allow area to dry (normally 1hour) before returning to use. Click here for the spotting chart Click here for the spotting chart

29 Spotting Chart Conquer - A high proportion of stains can be effectively removed with Actichem Conquer especially if treated early. If Conquer is unsuccessful then proceed to the product specified below. All staining agents should be extract rinsed from the carpet. If wet extraction is not available, blot well, apply Conquer and blot away the excess moisture. Stain type Recommended ProductAlternative ProductNotes Notes for alternative products Beer, Cola, Wine Actichem CTRStain Fix for severe staining Bitumen & Tar Citrisol Blood Protein & Stain SpotterActichem Bust for severe stainingDecontamination and odour neutralization may be required. Butter & Margerine CitrisolProtein & Stain Spotter Cellulosic Browning BrownawayPet & Flood ideal for milder browning. It also kills odour causing germs. Decontamination and odour neutralization may be required. Chocolate Protein & Stain SpotterActichem Bust for severe staining Coffee & Tea Actichem CTRStain Fix if stain does not respond to CTR Faeces & Vomit Protein & Stain SpotterActichem Bust for severe stainingDecontamination and odour neutralization may be required. Furniture Stain Actichem POGActichem VDS VDS does not require rinsing Residual stain may require Stain Fix Grass Protein & Stain SpotterActichem Bust for severe staining Residual stain may require Stain Fix Gravy, egg, milk Protein & Stain SpotterActichem Bust for severe stainingOdour neutralization may be required. Chewing Gum CitrisolActichem Gum Gone Ink Actichem PIGActichem POG or VDS POG & VDS also remove many ink stains. VDS does not require rinsing Do not apply direct to the spot. Apply to clean white terry towel and blot stain. Lipstick & Cosmetics CitrisolActichem POG or VDS POG & VDS also remove many cosmetics. VDS does not require rinsing Medicines CitrisolProtein & Stain Spotter Residual stain may require Stain Fix Nail Polish Actichem POGActichem PIG or VDS Oil & Grease CitrisolActichem POG or VDS POG & VDS also remove oils & grease Paint - oil based Actichem POGCitrisol or Actichem VDS for less severe stains Paint - water based Actichem POGCitrisol or Actichem VDS for less severe stains Red Cordial ConquerRed Fix for severe staining Stain Fix also does a great job Rust Rust Remover Tea & Coffee Actichem CTRStain Fix if stain does not respond to CTR Urine & Pet Spots Urine NeutralizerSpotaway U for old & severe stains Water Marks BrownawayPet & Flood

30 DEODORISATION, ODOUR NEUTRALISATION AND SANITISATION Procedure Preparation – Remove as much of the odour source by normal wet extraction process. Do extra vacuum strokes. 1. First step – Liberally a pply Pet n Flood (dilute 1:4) to the affected area. Agitate and allow at least10 minutes dwell time. 3. Second step – Extract with clear water or Rinse Pro. For severe scenarios continue with step 4 & 5 3. Third step – Liberally apply Deosan(dilute 1:10) to the affected area. Agitate and allow at least10 minutes dwell time. 4. Fourth step – Extract with clear water or Rinse Pro. Pet n Flood destroys the odour causing germs and also removes the odour source by neutralizing and releasing the uric crystals.

31 DEODORISATION, ODOUR NEUTRALISATION AND SANITISATION Procedure Preparation – Remove as much of the odour source by normal wet extraction process. Do extra vacuum strokes. If stain removal is required treat with Protein Spotter or Actichem Bust and rinse / extract. 1. First step – Liberally a pply Deosan (dilute 1:10) to the affected area. Agitate and allow at least10 minutes dwell time. 3. Second step – Extract with clear water or Rinse Pro. For additional odour neutralisation…. 3. Third step – Spray apply Deosan(dilute 1:100) to the affected area. Agitate and allow at least10 minutes dwell time. 4. Fourth step – Vacuum away excess moisture. Do not rinse with water. Deosan contains powerful biocides which destroy the odour causing germs and thus removing the source of the odour. Specialty odour absorbers in Deosan neutralize the air-borne mal-odours.

32 Question Time

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