2 SIU’s MissionThe mission of the Southern Illinois University School of Medicine is to assist the people of central and southern Illinois in meeting their health care needs throughEducationPatient careResearchandService to the community
3 Service LearningA form of experiential learning where people apply knowledge and critical thinking skills to address genuine community needs.Combines service to the community with student learning in a way that improves both the student and the community.Fosters civic responsibility and applies classroom and lifelong learning through meaningful service to the community.It includes preparation for experiences, active engagement in community service, and reflection upon the service learning experience.
4 Service Learning Experience Objectives An awareness of local resourcesOpportunities to provide community service and reflect upon the benefits of itAn understanding of how to begin to meet the community needs
5 Service Learning Experience 1) Pick a service learning experience (if not an approved one then you need to complete the IDE form)2) Go to D2L under instruction then links and select service learning, sign up for the site you will be attending (you will find contact information and reading materials for each one there) You will need to call each site individually to set up a time and date to go. Tell them you are a second year medical student needing to do a 2 hour service learning experience working with Tracey Smith.3) Prepare for the experience by reading background articles and materials4) Participate in service learning experience5) Write up reflection about experience and submit that to Tracey Smith within 2 weeks of attending site6) Log service learning hours under D2L under links and select log service learning. Fill in location, date, time, and hours attended.If at anytime you have questions contact Tracey Smith at or call at
6 Approved Service Learning Sites AdvocacyHabitat for HumanityMary Bryant Home for the BlindThink FirstIndigentCATCH ProgramContact MinistriesKumler Outreach Ministries Food PantryWashington Street Mission- Oatmeal FridaySIU Free ClinicFood Bank (pending)Pregnancy, Women, Children Outcomes, and other special groupsMercy HouseMini O’Beirne Crisis NurserySojourn Shelter and ServicesSPARC (pending)EducationEnos School MentoringEnos School Health Fair
7 Individually Designed Service Learning Experience Southern Illinois University School of MedicineRequest for Individually Designed Student Community Service Learning Project ApprovalThe Community Service Program Guidelines state that community service activities must directly support one or more of the School’s objectives for community service. No community service activity will be approved if it impedes or conflicts with the School’s educational, patient care, and research responsibilities.This form must be submitted in sufficient time to ensure that all required approvals may be received at least three weeks before the proposed date of the scheduled event. Please read the Community Service Program Guidelines prior to submitting this form ( ALL REQUIRED SIGNATURES MUST BE OBTAINED BEFORE THE EVENT IS SCHEDULED AND PRIOR TO SUBMISSION OF THIS FORM TO TRACEY SMITH OR SUSAN HINGLE.Date of Request: ___________________________Medical Student Name:__________________________________________________________________________________________________________________________________________________________________Project Title: __________________________________________________________________________________Proposed Date(s) / Time(s) of the Project:____________________________________________________________Location(s): ___________________________________________________________________________________Describe the Project and how it supports the mission and community service objectives of SIU School of Medicine.Describe how the need for this activity was identified.What are you hoping to get out of this experience?What will your role be?How many hours will you perform?_______________________________________________________________REQUIRED SIGNATURESCommunity Service Agency Leader:___________________________________________________________________Community Service Education Committee:_____________________________________________________________(Tracey Smith or Susan Hingle)EXAMPLE
8 Reflective Writing Component Community members, students, and educators are discovering that service learning offers all of its participants a chance to take part in learning while simultaneously addressing the concerns, needs, and hopes of their communities.Reflect upon your recent experiences with our local community based organizations that help to provide services to vulnerable populations in our community.Reflect on a personal experience or one of someone you know and tell how this organization could have impacted the situation.How do you believe health care workers can more effectively partner with this agency or similar local agencies to better meet the needs of our communities?Based on your recent experiences, do you feel that you will be more likely to volunteer your time and talents in the future? If so, how?
9 Reflective Writing Component Continued Social determinants of health are the conditions in which people are born, grow, live, work, and age, including the health system. These circumstances are shaped by the distribution of money, power, and resources at global, national and local levels. The social determinants of health are responsible for many health inequities, the unfair and avoidable differences in health status seen within and between communities and countries.Reflect upon your recent experiences at local service agencies attempting to improve the lives of people in our communities.What have you learned about some of the social determinants impacting our local populations? How will this impact your approach to and care of your patients?
10 Reflective Writing Component Continued Other things to consider when writing up your reflection paper include:What did you learn from the experience? How and where might you be able to use what you learned during this experience?What connections can you make between this experience and what you learn in medical school?How was the experience dissimilar from what you learn in medical school?How was the experience similar or different from what you expected?What would you do differently if you were in charge of the organization you visited?What would the organization you visited need in order to better fulfill its mission?Was there a time that you felt uncomfortable or unprepared? Why?
11 Example of a Reflection Upon learning that we were required to do a community service project, I must admit I was less than enthused. It isn’t like I don’t enjoy doing communityservice, quite the contrary. I have been involved in many different forms of community service since I was in middle school, but the idea of having a selectgroup of organizations to work with seemed a little too strict for something that was supposed to be volunteer. Despite my hesitation about this experience Iam very happy I did it. I did not necessarily have fun but learned a lot.… I chose … the CATCH program. On pulling up to Sangamon County Medical Society I was shocked at how unspectacular it looked. In my headsomething as important as medicine for the county would have a large, stately building but instead I walked to a back door to a walk out basement below aphysician’s office. It was there that I met the two women that coordinate all of CATCH which now includes 1000 patients. Yes, 1000 patients for 2 womenand even more astounding is that those 2 women are in charge of scheduling every specialist appointment for all of those patients.I was quickly given tasks, the first of which being filing patient records. I can’t say I learned much doing this task or enjoyed it but the gratitude that thesewomen had for me doing it was shocking. I honestly thought they had me do it just because they had to find something for me to work on when in reality Iwas fulfilling a chore that they would have had to stay later to do that work day because they must spend physician’s hours scheduling appointments and saveall organization for after their office’s close. A task I found mundane was something that would have normally kept them from going home to their familiesbecause they were taking care of others.My second responsibility was scheduling appointments for patients and then notifying patients about their appointment information. This seemed like anextra step to me. Why would I need to schedule their appointments and then tell the patient? I found out later why: CATCH patients are hard to keep trackof. Trying to get a hold of patients to tell them about appointments was incredibly frustrating. Whether it be a phone disconnected due to lack of payment ofphone bill or a patient being homeless and trying to find someone at Salvation Army that knew where I could find him or her I was constantly met withfrustration. I even had to call a local fast food restaurant in order to get a hold of a patient. These patients needed health care. They were seeingspecialists for life saving procedures and screening and I was going to have to cancel their appointments because I couldn’t find a way to tell them when itwas.
12 Example ContinuedI walked out of my learning experience frustrated and tired. My left side of my face hurt from holding the phone to my ear and I was irritated that it wasalmost dark when I got out. It was not until I went running later that everything I had just witnessed hit me. There are people in this community dyingbecause they can’t afford health care. The two women that work at the CATCH program work incredibly hard with their thanks often being people yelling atthem on the phone for not being able to schedule earlier appointments or physician’s offices for having patients notshow up. They believe in what they are doing but still achieve limited success because those they are serving cannot always afford to get to theirappointments or even afford their phone bill to get information on their appointments. These are things I all take for granted.I cannot remember before my experience ever being thankful for something like my phone and ability to communicate with my health care providersdirectly. I have great insurance and do not have to worry about how much my prescriptions will cost or if I can afford my co pay. In my work SIU faculty aswell as my family encourage me. I am never yelled at and think the last time I was yelled at was probably for doing something silly like cutting my ownbangs or hurting my brother. I cannot imagine working so hard for a population and receiving not only limited thanks but also anger. On the other hand, Icannot imagine having a broken ankle and not being able to see a physician for 3 weeks or needing to get a barium enema done but not being able to affordthe over the counter prep.Was this experience life changing? It definitely changed my weekend. I was thankful for my comfortable home, encouraging husband, and ability to call into the pharmacy to get a prescription refilled. …… My volunteering made a very small difference but what really hit home for me reflecting back on it was how minimal an effort each student would haveto make to bring about change in our community.Was the experience worth it? Yes, I do think I helped and learned from it but think the greater change may actually come from this paper which I was evenmore annoyed about writing than doing the actual experience. …