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Your profit- our first priority Siemens Business Services.

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Presentation on theme: "Your profit- our first priority Siemens Business Services."— Presentation transcript:

1 Your profit- our first priority Siemens Business Services

2 Your profit- our first priority Market and Competition

3 page 3 (c) Siemens Business Services 2002 E-Business market: The Gartner Group Technology trigger Peak of inflated expectations Trough of Disillusionment Internet www Dot. com Start-ups US IPOs 1997/8 US Christmas 1998 European IPOs e is best Dot.com share fallout Investor disillusionment Dot.com shake-out Business Disillusionment True e-business emerges Post e- Business Slope of Enlightment Profitable Business Market and Competition Facts and Figures Corporate Strategy Our Customers Operational Excellence Our Values Source: Gartner Group

4 page 4 (c) Siemens Business Services 2002 E-Business market development E-Business is a key issue for most organizations E-Business seen from an integrative point of view (cross the whole company, cross all channels) General Trends and Changes Project focus lies on Enable & Integrate as well as on Inside and Buy-Side Investments valued and linked to economic objectives (e.g., RoI) 2nd wave of E-Business Market and Competition Facts and Figures Corporate Strategy Our Customers Operational Excellence Our Values

5 Your profit- our first priority Facts and Figures

6 page 6 (c) Siemens Business Services 2002 The top ten companies in electrical engineering and electronics in 2001 Total sales (in billions of euros) GE (U.S.) IBM (U.S.) Matsushita Electric (Japan) Fujitsu (Japan) Hewlett- Packard (U.S.) Toshiba (Japan) Sony (Japan) Hitachi (Japan) * Siemens (Germany) *including Infineon 51.2 NEC (Japan ) ) 1)2)3) Sales in electrical capital goods (in billions of euros)

7 page 7 (c) Siemens Business Services 2002 Siemens Business Services: A Siemens company within the I and C segment TS I and C Automation and Control Power Financing and Real Estate Transpor- tation Legally independent units Siemens groups A&D I&S SD SBT SFSPG PTDOsram TS IC Mobile IC Networks SBS AT Medical Lighting SRESV Med Market and Competition Facts and Figures Corporate Strategy Our Customers Operational Excellence Our Values

8 page 8 (c) Siemens Business Services 2002 Mobile and fixed devices for voice, data and video applications, mobile networks ICM SBS Products, solutions and services for the next generation Internet Solutions and services for electronic and mobile business Siemens I and C is the only company to offer complete solutions! Siemens I and C is the only company to offer complete solutions! ICN Internet Mobility Electronic Business The Siemens Vision

9 page 9 (c) Siemens Business Services 2002 Siemens Business Services market positions FY 2000 pro forma sales, EUR bill. * estimatedSources: Company reporting, PAC HP / Compaq merger: Pro-forma market positioning 2000 Worldwide 1. IBM Global Services EDS Fujitsu IT Services HP/Compaq CSC SBS Europe 1. IBM Global Services 9.5* 2. EDS/Systematics 5.7* 3. HP/Compaq 5.5 * 3. T-Systems 5.5* 5. SBS CapGem E&Y 5.3 Germany 1. T-Systems 4.5* 2. SBS IBM Global Services 2.5* 4. EDS/Systematics HP/Compaq 1.0* Market and Competition Facts and Figures Corporate Strategy Our Customers Operational Excellence Our Values Belgium 1. IBM Global Services 3.8* 2. Cap Gem E&Y 2.2* 3. SBS 2.1 * 4. Atos 1.0* 5. HP/ Compaq 1.0

10 page 10 (c) Siemens Business Services 2002 Norway Canada USA Sweden Finland South Africa SingaporeIndia China Spain Italy Portugal France Switzerland Hungary Czech Rep. Denmark Germany CISRussia Australia Morocco Belgium Austria Ireland Great Britain Netherlands Polan d Turkey Business Unit Legal Entity Argentina Brazil Siemens Business Services - Worldwide presence Market and Competition Facts and Figures Corporate Strategy Our Customers Operational Excellence Our Values

11 page 11 (c) Siemens Business Services 2002 Siemens Business Services offers solutions and services across the complete value chain SBS Accenture AT KearneyEDS CSC IBM Global Services GeminiCap Gemini E&Y McKinsey Getronics KPMG, DC, PWC Market and Competition Facts and Figures Corporate Strategy Our Customers Operational Excellence Our Values Consult Design/ Build Operate Maintain

12 page 12 (c) Siemens Business Services 2002 SieSec, Personal Security System (GSM+GPS) SieMon, Video Surveillance m obile services SieFind, Restaurant Finder Healthcare Emergency Support System, WAP application to support medical staff and first aid operators manage healthcare emergencies m obile info-services SieDir, WAP-based Corporate Directory Time Management, WAP-based accounting m obile office SieRace, Horse Race Bets SieQuest, Trivial Pursuit m obile entertainment Siemens Business Services is preparing its customers for mobile business: Examples Bids&Bytes, Mobile Auctioning Sienema, Ticketing, Reservation&Payment SiePay, Vending Machines m obile commerce Xpressions, Unified Mail m obile communication Bank of Ireland, WAP banking solution Telekom Italia Mobile, WAP banking Raiffeisen Austria, WAP banking m obile banking Solutions combining pre-trip, on-trip and post-trip services m obile travel management Market and Competition Facts and Figures Corporate Strategy Our Customers Operational Excellence Our Values

13 Your profit- our first priority Corporate Strategy

14 page 14 (c) Siemens Business Services 2002 In order to strengthen the global business perspective, three Global Business Units have been formed Consult / Design / Build Operate Maintain Solution Business (SOL) Operation Related Services (ORS) Product Related Services (PRS) Market and Competition Facts and Figures Corporate Strategy Our Customers Operational Excellence Our Values

15 page 15 (c) Siemens Business Services 2002 Siemens Business Services is managed through a balanced matrix organization... The Global Business Units (GBUs) have global business responsibility. Solution Business (SOL) Operation Related Services (ORS) Product Related Services (PRS). Regions and Countries have local business responsibility. The Siemens Group (SG) is a Global Sales Unit (GSU). … to optimise synergies across the main business dimensions. Market and Competition Facts and Figures Corporate Strategy Our Customers Operational Excellence Our Values

16 page 16 (c) Siemens Business Services 2002 Solution Business: Key facts Business scope: Strong SAP partner and active in all electronic business areas Markets:Serving all major industries with a strong position in manufacturing Financials: Revenue EUR 2,100 bill. FY 2001 Employees 10,500 Market size:EUR 250 bill. ConsultDesignBuildOperateMaintain Market and Competition Facts and Figures Corporate Strategy Our Customers Operational Excellence Our Values

17 page 17 (c) Siemens Business Services 2002 Operation Related Services: Key facts ConsultDesignBuildOperateMaintain Business scope: IC Outsourcing Financials: Revenue EUR 2,850 (47% of SBS revenue) FY 2001 Employees 12,702 Strategy:ORS SBS is large and profitable. 57% of ORS business is to Siemens groups. Focus on Large Mittelstand Market and Competition Facts and Figures Corporate Strategy Our Customers Operational Excellence Our Values

18 Your profit- our first priority Our Customers

19 page 19 (c) Siemens Business Services 2002 Siemens Business Services Belgium: Some of our customers...

20 page 20 (c) Siemens Business Services 2002 NMBS/SNCB C.I.B.E./B.I.W.M. Siemens Business Services Belgium: Some of our customers...

21 page 21 (c) Siemens Business Services 2002 Siemens Business Services Belgium: Some of our customers...

22 Your profit- our first priority Our Values

23 page 23 (c) Siemens Business Services 2002 Building Tomorrow Together At the core of our value system is the Quality of Trust Market and Competition Facts and Figures Corporate Strategy Our Customers Operational Excellence Our Values

24 page 24 (c) Siemens Business Services 2002 Our Corporate Values Integrity Excitement Responsibility Professionalism Flexibility Openness Quality of Trust Market and Competition Facts and Figures Corporate Strategy Our Customers Operational Excellence Our Values


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