Table of Contents Problem Space Project Scope Conceptualization Requirements Prototypes Sketches & Low Fidelity High-Fidelity Prototype Evaluation Results Users Feedback Summary of Findings
Problem Space Restaurants compete for patrons by advertising their atmosphere, not just menu items (ex. Dave & Busters). However, most restaurants do not offer a unique dining experience or advanced ordering system. Restaurants fail to provide activities for all members of families or groups while at the table. Especially during the ordering process.
Project Scope For restaurant goers, many restaurants lack the social experience while dining that they desire. Table and application envelops several aspects of the social experience that will enhance the overall dining experience. Easy to navigate ordering system Interactive multi-player games Coloring games for younger children Access to local and national news Live video feed of chef and staff in kitchen Chef tweets
Conceptualization Our concept is to provide an interactive dining system that will: Maximize the utility of the patrons time while dining Allow users to divide the table application into quadrants for ease of use among the group Ease the pressure of ordering when server is ready Allow patrons to participate in activities among their own group or other groups of all ages throughout the restaurant Provide live, behind the scenes access to chef and staff activities
Requirements Functional The overall system must be easy to use The system ordering process must be reliable The system must provide content that is usable for patrons of all ages Usability The system will be accessible at all times The system interface will be easily learnable The system will leverage the users domain knowledge by using appropriate language and icons.
Requirements (cont….) Flowchart Home Screen 6 icons (Resturant Menu, Games, Tweets from Head Chef, Live Stream from Kitchen, IndyStar Newspaper, Table Screen Saver) Games, Resturant Menu, IndyStar (operational) Tweets, Live Stream, Table Screen Saver (not operational) Table Split (2 or 4) Table split 2 (operational) Need Assistance Icon
Evaluation Results (positive) We interviewed users with a varying amount of interest in their dining experience. Couples with children and dating or married without children Interested in the system and its ability to entertain the family as they dine together Games/coloring books are a great tool for younger family members Brings families/people together at a time when they can interact as personal schedules are much busier in todays society Allows for a quicker, but less pressurized way of ordering A fun aspect of reality tv with the live kitchen feeds
Evaluation Results (negative) Ability to setup the table for odd numbers of guests If a family of 3, how can the table be utilized Simplified home menu for small children Would like the ability to choose child home menu that provided appropriate content Were lost on how to connect with other gamers in the restaurant Enjoyed electronic ordering process, but what about paying at the table Would like the option to pay electronically at the table for better credit card security
Integration of Results Considering the users feedback with future design we will: Design a table split for odd numbers of patrons up to 5 Design additional selection processes for smaller childrens content Provide links for patrons to connect to other gaming patrons Provide the ability to pay electronically at the table