3 Business Consideration Our group’s idea is about a Japanese Buffet Restaurant. We plan to open our restaurant on West Nanjing Rd in Shanghai. It’s a very famous shopping mall in Shanghai. So there have enough customer resources.BACK
4 Mission StatementPropagandize healthy,fresh and nutritional food of the culture,and become the most popular Japanese buffet restaurant in shanghai
5 Land AreaThe people`s republic of china is the full official name,the capital o china is Beijing.It has a land area about 9.6 million square kilometers and it is one of the largest countries in land size in the whole world.
6 Population and density Location:Eastern Asia,bordering the East China Sea,Yellow ea,between north Korea and VietnamArea-comparative:slightly smaller than the USIrrigated land:498,720 sq kmBACK
7 AGE GROUPThe 4th Nationwide Census taken in 1990 showed that there were 182 million illiterates over 15 years old in china.The illiterates accounted for 22.23% of the total and the illiterates among middle-aged and young group .
8 ReligionsThe three main religions in china are Buddhism,Taoism and Confucianism.Confucianism looks for perfect humanity in the world.Taoism looks for universal unity.People sought happiness,good health and prosperity by worshi ping and appeasing the spirits.
9 LANGUAGEFrom a linguistic point of view of our 56 national language belong to the five major speaking:Chinese-speaking,industry speaking, South Asia.In addition, the Korean language and Beijing are yet to be determined is.BACK
10 Educational System BACK Pre-school education for the 3-5 years old children in kindergartens.Primary education for 6-11 years old childrenSecondary school provided to years old children.Higher education constituted by those for vocational college students,undergraduates,postgraduates and doctorial students.BACK
11 Economic systemEconomic restructuring is one of the main aspects pf China`s reform.In the first 30 years after the founding of the PRC,the Chinese government carried out a system of planned economy,and targets and quotas for various spheres of economic development were all set by the special “planning committees”of the state.
12 Real estate valueTo some foreign companies, doing business in China is very difficult. Besides the language and cultural difference, the concerns facing foreign businesses may range from the not-so-transparent laws and regulations.
13 Economic plan for prosperity China’s legislature on Tuesday endorsed a government plan calling for lower-than-expected 8 percent economic growth in 2006, while Premier When Jiabao rebuffed speculation over further currency adjustments.BACK
14 EmploymentEmployment has a vital bearing on the people’s livelihood. It is the fundamental prerequisite and basic approach for people to improve their lives. while Premier When Jiabao rebuffed speculation over further currency adjustments.
15 InfrastructureTen years ago, most Chinese people had never seen a mobile phone. Today, however, 150 million Chinese people own a mobile phone.Ten years ago, most Chinese people had never seen a mobile phone. Today, however, 150 million Chinese people own a mobile phone.
16 Environmental Protection/Conservation Measures The choice of implementing a sustainable development strategy. China’s modernization drive has been launched in the following conditions: the country has a large population base, its per-capita average of natural resources is low, and its economic development as well as scientific and technological level remain quite backward.
17 Pollution controlThe Communist Party of China (CPC) has called for more efforts to prevent and control pollution with aim to reverse the deterioration of the environment and ecology in the coming five years, according to a document released here Tuesday.
18 Nature/Animal Conservatories/Reservations The China Animal Society promotes research and academic exchange on animal protection. The China Association for Wild Animal Protection and the China Association for Small Animal Protection are national network of activists in this field.
19 Marine/Water Environmental Protection Sustainable Marine Development StrategyRational Development and Utilization of Marine ResourcesThe Protection and Preservation of the Marine EnvironmentThe Development of Oceanographic Science, Technology and Education
20 Water ResourcesA national comprehensive survey on China’s water resources will be completed by 2002, a water official said Wednesday.
21 Air quality and protection measures In an effort to reduce air pollution in Beijing, the municipal government in 1999 ordered city vehicles to convert to liquefied petroleum gas and natural gas. By 2002, Beijing had the largest fleet of natural gas buses in the world-a total of 1,630 vehicles.
22 Constitution &legal system China’s legal system includes laws of seven categories:The Constitution and related lawsCivil and commercial lawsAdministrative lawsEconomic lawsSocial lawsCriminal lawsLitigation and non-litigation procedural laws
23 People’s courts Local people’s courts The High People’s Courts The Intermediate People’s CourtsThe Primary people’s CourtsThe special people’s Courts
24 Hierarchy of Chinese system of Law Strictly speaking, Chinese legal hierarchy can be classified into 7 different levels of law, namely, the constitution, the national laws, the administrative regulations and he provincial or local regulations.The legal authority of there legal prescriptions descends accordingly.
25 Legal Environment Over view The Chinese government is aware that intellectual property right protection is a key for attracting foreign investment in IT industry.Both local and foreign intellectual property owners continue to suffer from widespread intellectual property rights violations
26 Informaiton IndustryThe internet has become a spectacle in the Chinese society. In the last 10 years China’s internet has grown a marginal industry to a mainstream and still continues to gain ground in the society. It started from scratch on a non-existent market and seems to be expanding to the limitless.
27 Publishing IndustryAccording to the official, China has been exerting continuous efforts to curb the production, sale and circulation of pornographic publications and has started a special campaign to crack down on Falun Gong publications, and has achieved a good results.China has seen a marked development in its publishing industry in the period, with the publication of a large number of well accepted, high quality cultural products.
28 Social CustomsChina’s different peoples have developed individual customs regarding food, clothing and etiquette, in response to their own particular environments, social conditions and levels of economic development.BACK
29 Social Security System It is one of the most important socio-economic system for a country in modern times. To establish and improve a social security system corresponding to the level of economic development is a logical requirement for coordinated economic and social development. It is also and important guarantee for the social stability and the long term political stability of a country.
30 4. What is your occupation____. A. White collar B. blue collar C 4. What is your occupation____? A. White collar B. blue collar C. student D. othersWe are going to locate our restaurant in an area that more people can notice. So we chose Xujiahui to do marketing research.
31 7. How often do you eat outside. A. Every day B. once per week C 7. How often do you eat outside? A.Every day B.once per week C.once per month D.othersWe will know how many people will go our restaurant have meal every day through this question. According to the answer, we know how many food we should prepare everyday, that we have enough food supply for customers.
32 8. Do you like buffet? A. Yes B. No Yes or noyesnopercent7525This is a basic question for marketing research because we must know people like buffet or not. The result we get were quite good.
33 Location plan Specific location in Shanghai Our sakura Japanese buffet restaurant will be located in Shanghai Meilongzhen Plaza. It is a very famous department store in Shanghai . It locates on the 4th floor of this building. So it will be very convenient for custoemr to find our restaurant. And around west Nanjing Road, there are a lot of business buildings. Therefore I am sure we will have enough customer resources.
35 Market SituationShanghai has been China's centre of commerce and an internationally-famous metropolis for the past hundred years. Its food and restaurant industry, in particular, has attracted outstanding chefs and connoisseurs to its doorsteps, each contributing his valuable expertise and opinions.BACK
43 StrengthsOur restaurants' raw materials are all imported from Japan directlyOur sashimi use the best materials in JapanThe cooks of our restaurant are all Japanese, so we can provide the best Japanese food to our customersOur food is the most fresh of other Japanese restaurants in Shanghai
45 Marketing weakness1. Our restaurant is a new Japanese restaurant, so we don’t have consumers basic.2. Shanghai has many Japanese restaurants, so we have many competitors in shanghai.
46 Cost weaknesses1.our restaurant is neat the plaza 66, so the rent is expensive.2. We don’t have multiple shops, so can’t stock too much every times also can’t debase stock cost.
47 Price weaknessour restaurant’s price is RMB/people. More expensive than other Chinese restaurants. For example: Takumi, dayu and haizhixing, these Japanese restaurants are famous in shanghai, but theirs price is little same as us. So our price don’t have strong competitive.
48 OpportunitiesConsumers are disappointed with the competitors not fresh foodsConsumers are showing increased interest in Japanese buffetConsumers are showing increased interest in Japanese cultureMore and more Japanese come to Shanghai for living or working, for example there are about people are extended living in Shanghai and the floating people is about
49 ThreatsFirstly: There have many Japanese restaurants in shanghai. So our restaurant has many competitors.Secondly: One of the reasons is history. Because the history. Many Chinese do not like Japan. They hate Japanese very much.Thirdly: Our restaurant is near the heng long Plaza. There have many company, people in there is rich. Near heng long Plaza have more than hundred restaurants.
50 Marketing ObjectiveFor a new Japanese cafeteria, we do not have any advantages compare with other Japanese cafeterias, but also want to have the advantage, in order to capture the cafeteria market.There are over 40 brands of Japanese cafeteria in shanghai. We plan to open 4-5 Japanese cafeteria, at least 3 in shanghais from 2006 to The growth rate is opening 1-2 cafeterias/a year. The market share will reach to 8% of the market, at least 5% in the 2010.
51 Financial ObjectivesOur restaurants must earn an annual rate of return on investment over the next three years of 30% over taxes.The first six months we should produce our net profits of 300,000 RMB.And every next six months we should increase the net profits over 5%.The first three months we should make our customer volume reach about 150 people every day.And every next three months we should increase our customer volume over 10%.
52 TargetingWe decided: Our main customers are white collar and Japanese. Their age is about 20 to 35.Why we choose white collar and Why we choose Japanese.
53 Why we choose white collar Our restaurant is near heng long Plaza, there are many shopping centers. This place is popular in Shanghai. Many people like go there shopping. There have many foreign companies. Lots White collar work in here. Because they work hard, they do not have times to cook. They always eat outside.
54 Why we choose JapaneseBecause of Shanghai have many Japanese. Japanese do not like eat Chinese, they want to eat Japanese foods. Our restaurant foods taste has not lost native country, and the atmosphere, the mood and feeling very Tokyo.
55 PositioningOur restaurant’s positioning is the only Japanese restaurant which provides the real Japanese food in Shanghai. Our buffet provides the most fresh seafood which all imported from Japan directly. And we also choose the best suppliers in Japan to deliver the best raw materials in Japan to our restaurant.
56 Product LineThere are three thingFoodEnvironmentEntertainment
58 Environment7 VIP rooms with 2 small rooms which can let 5 people sit together and 5 big rooms which can let 10 people sit togetherwe divide our hall into smoking area and non-smoking area then customers can choose where to sitour restaurant's hall can contain approximately 200 people to have meal together
59 Entertainmentwe invite Japanese traditional dancer to perform during the dinner timethere is a Children area in our restaurant which can let customers' children have fun therein some festivals and holidays there will be some Japanese singer sing in our restaurant
60 Price Price policy: Below the average market price. Explain: The main consideration is our target market and position. If a new restaurant wants to share the market, the price must below the average market price.
61 After-sales Service The detail contents are: 1. How to get the invoice.2. How would you can become the VIP3. How to pay the money via internet and the safety of this way to pay the money.4. Customers feedback
62 AdvertisingsWe put the advertisements on the website is The reason we make the advertisement on the Internet is that this website is famous in shanghai and they often introduce some famous restaurants and some good place to have the dinner.The newspaper: that we put our advertisement in shanghai morning post.BACK
63 Sales promotionThere are two promotion we used:VoucherDiscount
64 Voucherattract the customer that goes to our Japanese cafeteria in the half an hour. Make people know with quickest time that our Japanese cafeteria has opened. If voucher can take back all, we will get immovable income from the vouchers. And when customer have a meal in our restaurant and approve of our foods and services, they will have a meal in our restaurant again.
65 DiscountEvery people all like to have a VIP card of a company which they want consume to. This promotion can help a company have a fixed income. We open the VIP card function is want to attract more and more customers and hope they can consume in our restaurant again and again.
66 Marketing ResearchMarket Research Problem: In this market research, I want to find the most welcomed Japanese restaurant by customers in Shanghai.Market Research objective: From this research, we can learn the advantages of this most welcomed Japanese restaurant in Shanghai, and improve our restaurant’s food and service.
67 Legal Considerations Restaurant License Application Process Food LicenseSpecial law in our industry
68 Restaurant LicenseAs defined by regulations of the Shanghai Dept. of Health and Social Services, a restaurant is any building, room or place where meals are prepared, served or sold to transients or the general public, and all places used in connection with the building, room or place and includes any public or private school lunchroom for which food services is provided by contract .
69 Food LicenseA food license is required for the sale of any edible substance. Fees are determined by gross annual food sales as follows: 240RMB if gross annual food sales are less than 160,000RMB; 480RMB if 160,001RMB-240,000RMB.
70 Special law in our industry To shore up food supply security and protect against terrorist threats, the China Food and Drug Administration on December 6 issued final rules for the establishment and maintenance of records relating to food. Under Section 306 of the 2002 China Act, the secretary of the Department of Health and Human Services was charged with issuing regulations requiring persons who manufacture,
72 Property InsuranceIts coverage includes loss to real property, personal property and loss of revenues. The scheme not only can protect against wind, flood and earthquake perils, but also protect against outbreak of infectious diseases, food poisoning and the terrorism such as murder or suicide, actual.
73 Industrial Injury Insurance A direct consequence of occupational injuries caused harm to the life and health of workers, and the mental suffering and economic losses of workers and their family members caused by this consequence. It means the right to life, health, survival and labor of workers was been affected, damaged or deprived.
74 Hospitalization insurance When employees fall ill or injured can have medical services or financial compensation from state or society. Then they will not have to worry about their daily work.
75 Accident InsuranceIt is for employees compo. The insurance pays the damage by the staff meet the accident during the working time at the hotel. It protects both restaurant and employees to reduce the loss and risk.
76 Press KitThis present is for our customers, we give this free gift to our customers because we want help us to promote our restaurant to their friends and families.We will put our logo on the casing of the present, and according to different season or festivals we are going to change our present.
78 Projected Income Statements This graph the major content is our sales situation at three years, now we can see the sales is have increase trend, and the 2008 year to 2009 year the increase speed is faster than 2007year to 2008 year.
79 Projected Cash flow Statement The following chart illustrates our monthly cash flow for years The table shows three years of annual totals. First year monthly figures as presented in the appendix.
80 Balance Sheet The balance sheet is a basic for scale the business financial.So we choose the four items form the balance sheet.These four items are typical information.
81 Financial RatiosFinancial ratios are useful indicators of a firm’s performance and financial situation.In the following, we will choose some key items:Return on assetsReturn on equityGross Profit MarginNet Profit MarginInventory Turnover