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Restaurant Management ERP System

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Presentation on theme: "Restaurant Management ERP System"— Presentation transcript:

1 Restaurant Management ERP System

2 Presentation Overview
Topology Solution Platform The basic Hotel management requirements CME PMS module overview ERP Accounting & Point of Sale integration External Devices integration Customizing References

3 Topology Purchasing & Customer Service Supply Chain Accounting
Mobile Employees Suppliers F & B Group Analysis Retail Hospitality Concierge & Visa Customer Service Purchasing & Supply Chain In room Services Sales & Marketing Front Desk Accounting & Finance Central Reservations Consumer Self Checkout Leisure SPA’s Field Sales House Keeping & BMS Golf & Membership Conference & banqueting

4 C & B sites Large and Small Microsoft Dynamics NAV
Solution Platform Hotels Large and Small Leisure SPA C & B sites Large and Small Multi Location Restaurant Fine dining Fast food Take Away Coffee Shop, Clubs, bars CME Hotel PMS Solution CME Hospitality Solution Microsoft Dynamics NAV Microsoft Databases (MS-SQL etc) Microsoft operating Systems

5 Solution Overview Reception Booking Conference Housekeeping
Maintenance Concierge Backoffice Administration

6 Reception Check-in Check-out New Reservations Quick Folio In-House
Reservation Overview Floor Plan Lost & Founds

7 Booking Room Reservations Conference Reservation Reporting & Overview
Individuals Groups Table reservation Conference Reservation Conferences Meetings Events Reporting & Overview

8 Groups & Conference Group overview Room management Hotel Room
Conference Room Food & Beverage Equipment Invoicing Room management Layout Pricing Availability

9 Housekeeping Housekeeping Resource planning Cleaning loop
Change management Status reporting via TV/Phone system

10 Maintenance Maintenance To do list Blocking Schedule tasks

11 Concierge Lost and found Phonebook Pick up Baggage service Register
Delivery Phonebook In-house use Pick up Baggage service

12 Backoffice Statements Shifts Inventory Day-end statement per shift
Cash control Corrections Support more than one open statement at a time Shifts Unlimited number of shifts Per department Inventory Statistics Reporting

13 Administration Setup PMS Conference General Property
Auxiliary Equipment Job Scheduler Shifts

14 SPA Appointment scheduling
Priority, gender restrictions & modality settings pr. Therapist/Rooms Links to CME PMS Point of sale integration for maximum financial security Links to Dynamics NAV CRM module (optional)

15 Hospitality Solutions ERP and Point of Sale Integration

16 Dynamics ERP modules General Ledger Sales & Marketing Purchase
Chart of Accounts Budgets Journals Sales & Marketing Customer Accounts Sales orders / Invoices Contact management Purchase Vendor management Purcase orders & Invoices Items & Inventory Resources Capacity & planning Jobs hours & costing Human resources Salary (*) & absences

17 ERP Integration PMS Statement posting
Internal Dynamics NAV transactions No file transfers Same Database platform Same application platform To General Ledger Sales entries Tax/VAT entries Payment Entries To Customer accounts Room charges Additional charges To Inventory Minibars Additional purchases Inventory costing

18 Point of Sale Point of Sale Multiple Sales stations
OPOS support Touch Screens Keyboard option Multiple GUI Layouts Default layouts Customized layouts Any screen size Multiple languages On buttons On Items Set by staff/customer Multiple hardware settings Standard Opos drivers Not fixed to specific HW Graphical support On items On Restaurant layouts Multiple tenders Currencies EFT / Cards Multiple Sales stations Restaurants Bars Retail

19 Room charging at POS Charge Entire bill Partially On-line entry
No danger of missing entries at check-out Lookup guests and room status from POS Use Room key for swipe or enter room number Setup Limits for Room charges Charge to Conference reservations directly

20 Hospitality Solutions
External Devices

21 Interfaces Comtrol For more information Pay-TV Telephone Key locks
Safty box For more information

22 Hospitality Solution Center
Custom made solutions

23 Developing / customizing
100% Integration with MS Dynamics Built-in Development environment Standard Modules (Accounting/CRM) Localize Local business rules/laws Add-on modules Add new Nav functionality Customize Add Specialized functions Minor adjustments Form / Views Reporting

24 Customize using... The internal IT department
The local service provider The CME Support Team Simple application language (NAV) 100 % Microsoft platform Product with worldwide coverage

25 Sample of Hotel and Hospitality References

26 Sample of Hotel and Hospitality References

27 Chain control Choice hotels Scandinavia Complete solution 150 hotels
rooms 7.900 employees Complete solution Hotel management Restaurants Retail activites Conference mngmt. Accounting / ERP

28 ...using the restaurant module
Dolly Dimples – over 100 restaurants (on-line setup) Largest Pizza chain in Norway Required on-line system and option for off-line when needed Centralized call center for all restaurants Accounting services to frenchises Multiple legal entities, frenchises Complex offer / promotion requirements 8000 orders pr. Day / 182 on-line users / 1500 cashiers

29 Thank You !

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