Presentation is loading. Please wait.

Presentation is loading. Please wait.

Firetide Sales Presentation

Similar presentations


Presentation on theme: "Firetide Sales Presentation"— Presentation transcript:

1 Firetide Sales Presentation

2 “Where Lava Meets the Sea”
Hot, unstoppable and leaves a permanent footprint

3 The Company Corporate Structure
Headquarters in Los Gatos, California (Silicon Valley) Advanced research and development in Bangalore, India Sales offices in Singapore, China, Spain, and Sweden Privately held with solid financial backing The leading provider of multi-service mesh networks that enable concurrent video, voice, and data applications for municipalities (public safety and public access) as well as industrial (oil and gas, transportation) networks Hundreds of multi-service mesh networks deployed globally Committed to building a loyal, indirect sales channel A leading contributor to the IEEE mesh standards committee

4 Our Vision Reliable connectivity anywhere
Reliable - We continually strive for quality, performance, and dependability Connectivity - Our core competency—we create products that allow people, devices, and systems to network seamlessly with each other Anywhere - This ultimately ties our vision together with the promise that networks will no longer be limited by barriers related to geography, physical environments, or economics

5 Major WW Market Forces Demand for High Bandwidth Services
Network Surveillance cameras: $600M ’06  $4.2B ’10 US Muni Wi-Fi Spending: $235M ’06  $1.8B ’09 Households w/ home networks 67.6M ’06  152.7M ’10 Video Networked Home Mesh Networking US Muni Wi-Fi Enterprise Access Devices APs, Bridges, Mesh $942M ’06  $2.4B ’10 Mobile phone unit shipments are on a 1B/year run rate WW PC Notebook trends from IDC: 81M units shipped WW in 2006 (Notebooks & ultraportables); Wi-Fi is built-in to pretty much all notebooks Wi-Fi integration will exceed 20% by 2010 Widespread WLAN Controller Dependent APs: $180M ’06  $1.9B ’10 Fixed-Mobile Substitution WLAN, mobile phones: IDC Video: J.P. Freeman Co US Muni: Muni Wireless

6 True multi-service wireless mesh networks
HotPort Mesh networks securely handle concurrent video, voice, and data applications for municipal, public safety and enterprise markets Operates as a distributed switch, combining the services and scalability of Ethernet with the mobility of wireless Patented AutoMesh routing manages network traffic and load to optimize mesh-wide performance and capacity Self-forming and self-healing eases setup and installation, with sophisticated management tools for network tuning, monitoring and control Modular design provides a highly flexible solution that readily integrates with existing infrastructures for lowest total cost of ownership

7 HotFusion Channel Partner Program
Channel Partner Levels Distributors Premier Partners Authorized Partners Comprehensive Channel Support Partner extranet Training Co-op and MDF funds Literature Sales Leads

8 (underground cabling)
Mesh Eliminates Costly Cable Installation Standard network cabling is costly and difficult to install Firetide wireless mesh nodes provide wireless connectivity to any location Mesh nodes automatically locate each other to form the wireless network Internet Workstation (underground cabling) Outdoor Access Point Printer Access Point Internet Gateway Server Switch Surveillance Camera

9 Ubiquitous Ethernet… Pure and Simple
April 1, 2017 9 Ubiquitous Ethernet… Pure and Simple The Firetide mesh operates as a distributed virtual switch to users, but with full routing within the wireless mesh network. Firetide Confidential 9

10 Firetide Differentiators

11 Key Differentiators Software based Radio Management
Control over Bonded and Linear Radio Modes Practical deployment features like link elimination, node recovery Integrated Management Interface Across Products HotView and HotView Pro Modular approach to access and backhaul HotPoint access points need not be co-located with HotPort mesh nodes Scalable mixed networks Backhaul HotPort nodes and Integrated HotPoint access points Standalone HotPoint access points with wired backhaul HotPort mesh nodes and third party access points Mobility HotView Controller Wi-Fi Client Mobility Across Multiple Layer 3 Domains Wireless Infrastructure (mesh) Mobility Across Layer 3 Domains End to end security across backhaul, access, management and control platforms

12 Multi Service Municipal Broadband Connectivity
High performance for voice, video and data services Multi-purpose, multi-user network Simultaneous support for Public Access and Public Safety Networks Dynamic Channel Selection in Multi Radio Environment Rapid network deployment with low CAPEX and OPEX Multi Band Spectrum support on same infrastructure Seamless connectivity for any Ethernet device Seamless integration with wired infrastructures Hospital Mesh Node, Access Point, and Camera Fire Station Ambulance Mesh Node, and Cameras Public Park Police Station Portable Mesh Node and Camera Fire Engine Mesh Node, Access Point, and Camera Police Car

13 Superior Scalability Scalable to 1000 nodes across multiple mesh networks London MeshBridgeTM Multiple mesh segments operate as a single mesh Span any geographic distance by connecting mesh networks via any IP or wide area network Increase capacity by using different radio spectrums and channels Scale existing networks with use of wire where available EthernetDirectTM Extend the mesh to the wired backbone and reduce mesh hop counts Network Gateway Interconnects (NGI) Incremental mesh growth in the number of nodes, available bandwidth and geographic coverage Multi-Channel / Radio Assignment Dual Radio Linear Mode Avoid Path Degradation Additional Flexibility with Multiple Radio Interfaces HotView Pro Internet MeshBridge Connection Singapore EthernetDirect Connection

14 Highest Performance and Capacity
Superior wireless platforms for time sensitive video, voice, and data applications AutoMesh™—Industry’s most efficient and scalable mesh networking protocol Delivers up to 70 Mbps throughput on dual radio bonded mode Sustained 35 Mbps on dual radio linear mode multi hop mesh Delivers up to 35 Mbps throughput on single radio Lowest latency – 1.5 ms per hop – no dropped packets Flow-based routing and redundant available paths ensure fastest mesh throughput at all times under all conditions Outstanding performance management with congestion control, 802.1p QoS, load balancing, static routes, and cost-based bandwidth metrics 32 Mbps throughput 1.5 ms latency per hop (no dropped packets) 24 ms handoff between mobile and stationary nodes – field tested at 90 mph 180 voice call capacity

15 End-to-End Multi-Layer Security
Comprehensive mesh & access controls Firetide Mesh Routing Protocol AES WEP Encryption Packet Filtering Radio Layer Encryption WEP & WPA2 encryption between nodes AES encryption from ingress to egress Payload Encapsulation All Layer 3 IP data is encapsulated and accessible only to Firetide mesh nodes Digital Certificates and MAC Filtering Manufacturing certificates on every node that authenticates with HotView VLANs Segment traffic with secure access control on same physical infrastructure HotPoint AP Security 802.11i, WPA2, 802.1x, MAC access control, VPN tunneling, firewall, NAT HotView Controller Secure tunnels for control and data flow across mesh infrastructure

16 The Firetide Product Portfolio
HotPort 3000 Series Single radio backhaul Indoor and outdoor Low / High Power Separate 2.4, 5 GHz Separate 4.9 GHz public safety spectrum HotPoint 4600 Single radio Outdoor High power 2.4 GHz HotView HotView Pro HotPoint 4500 Single radio Indoor High power 2.4 GHz HotPort 6000 Series Single or dual radio backhaul Single SKU 2.4, 4.9, 5 GHz High power (400 mW) HotView Controller

17 HotPort 6000 Series Mesh HotPort 3000 Series Mesh

18 Multi Radio Mesh Nodes HotPort 6000 series are dual radio mesh nodes that allow multiple applications and services to share the same mesh infrastructure, dramatically reducing capital investment for municipal Wi-Fi, public safety, and industrial networks. The HotPort 6000 mesh has more than twice the throughput of the nearest competitor. It is also 40% more cost effective on a per node basis and provides modular access and backhaul, ensuring that you pay only for what you need.

19 Key Benefits Industry’s fastest and most flexible multi-radio backhaul
Bonded mode for 70 Mbps operation Linear mode for consistent 35 Mbps operation over unlimited hops Indoor and outdoor models (with single and dual-radio options) New enclosure design for integration with HotPoint access points Seamless mobility across multiple mesh networks Co-exist with existing HotPort 3000 mesh networks with MeshBridge

20 HotPort 6000 Series Model Single Radio Dual Radio Indoor 6101 6102
Next Generation Indoor/Outdoor Backhaul Products Single / Dual Radio Backhaul Integrated Tri-band Spectrum Support 2.4, 4.9 & 5 GHz High Power Radio Complete Integration with Access and Control Products HotPort Software Release x HotPoint x HotView Controller x Model Single Radio Dual Radio Indoor 6101 6102 Outdoor 6201 6202

21 HotPort 6200 Outdoor Mesh Nodes
Highlighted Features Worldwide Models (country code dependent power usage) , 4.9 and 5 GHz, 400 mW, Single Radio 6202 – 2.4, 4.9 and 5 GHz, 400 mW, Dual Radio 4.9 GHz Public Safety (USA only): enable Through License DFS Capable Power Rating: VAC 50/60 Hz, 15 VDC LEDs: Power, Radio 1 Mesh, Radio 2 Mesh, Status, Ethernet NEMA 4X weatherproof enclosure with detachable sun shield Three 10/100 weatherproof Ethernet ports. Port 2 and 3 PoE (IEEE 802.3af) Two 5 dBi omni-directional antennas (2.4 GHz & 5 GHz for staging) Certified with optional high gain directional and omni directional antennas Wall or pole mounting bracket included Power accessories

22 HotPort 6100 Indoor Mesh Nodes
Highlighted Features Worldwide Models (country code dependent power usage) , 4.9 and 5 GHz, 400 mW, Single Radio 6102 – 2.4, 4.9 and 5 GHz, 400 mW, Dual Radio 4.9 GHz Public Safety (USA only): Enable Through Software License DFS Capable Power Rating: VAC 50/60 Hz, 15 VDC LEDs: Power, Radio 1 Mesh, Radio 2 Mesh, Status, four Ethernet port LEDs Two 5dBi omni-directional antennas (2.4 GHz & 5 GHz) Four 10/100 Ethernet ports Plenum-rated for mounting in ceilings and optional mounting bracket for wall, cubicle, or ceiling mounting

23 HotPort 3000 Outdoor Mesh Nodes
Highlighted Features International Model 3203 – includes 2.4 GHz and 5 GHz, 25 Mbps, 100 mW Public Safety Model (USA only) 3200/PS – 4.9 GHz for licensed public safety, 100 mW High Power Model (USA only) For maximum range and penetration 3600 – Available in the following configurations 2.4 GHz, 400mW 5 GHz, 400mW NEMA 4X weatherproof enclosure with detachable sun shield Two 10/100 weatherproof Ethernet ports with Power over Ethernet (PoE) (IEEE 802.3af) Two 4dBi omni-directional antennas (for staging) Certified with optional high gain directional and omni directional antennas Wall or pole mounting bracket included New power accessories

24 HotPort 3000 Indoor Mesh Nodes
Highlighted Features Worldwide Model 3103 – includes 2.4 GHz and 5 GHz, 100 mW Public Safety Model (USA only) 3100/PS – 4.9 GHz for licensed public safety, 100 mW High Power Model (USA only) For maximum range and penetration 3500 – Available in the following configurations 2.4 GHz , 400 mW 5 GHz , 400 mW Two 5dBi omni-directional antennas Four 10/100 Ethernet ports Plenum-rated for mounting in ceilings and optional mounting bracket for wall, cubicle, or ceiling mounting

25 HotPort 6200 Accessories Product Antenna Ethernet AC Power DC Power
HotPort 6200 Series N-Type1 3 ports weatherproof, Port 2 & 3 PoE capable (PSC) Internal Power Supply VAC2, Hz, 0.9 A3 15 VDC, 3 A HotPoint 4600 Series N-Type 1 port (PD) Optional External, PoE 16 VDC, 2 A HotPort 3600 Series RPTNC 2 ports, Port 2 PoE capable External 16 VDC, 2.5 A N-Type antenna assemblies for HotPort 6200 series. T-Type antenna assemblies for HotPort 3600 series North America AC Power cable included. International power cables available as optional Luminaire photocell socket power tap available as optional Clawtooth mounting kit, single weatherized ethernet transition cable, removable sunshield included with HotPort 6200 series

26 Flexible dual-radio backhaul
Industry’s fastest and most flexible multi-radio backhaul Proven results* Bonded mode for 70 Mbps Linear mode for sustained 35 Mbps over unlimited hops 200 voice calls per hop in bonded mode. 100 voice calls per hop in linear mode 1.5 ms latency per hop *As tested by VeriWave, Inc.

27 Dual Radio Bonded Mode Radio Bonding
Highlighted Features Radio Bonding Two radios work in tandem as a single radio Increased Throughput in Multi Hop mesh Networks Throughput intensive applications Video Surveillance Radio 1 on one channel and radio 2 on another channel across the mesh Transmit Power Control Per Radio Ethernet Direct - Takes advantage of wired bandwidth to increase overall throughput where available Traffic load balanced on two radios

28 Dual Radio Linear Mode Dual Radio Linear Mode
Highlighted Features Dual Radio Linear Mode Two radios work simultaneously with no performance degradation Municipal Applications Public Safety & Public Access on same network infrastructure Centralized Algorithm Performs Auto Channel Assignment Manual override of assigned channels helps to design flexible optimized networks Works well for linear or “skinny” topologies

29 HotPort Key Features Overview
Radio Management Multi-Level Security Management & Deployment QoS & Traffic Prioritization Performance Node recovery for lost nodes Weak link elimination per radio interface Dynamic Frequency Selection End to end AES and WPA2 on radio interfaces Digital Certificates on all nodes MAC Access Filtering Digitally signed firmware SSID encryption End to end HotView integration Multiple mgmt interfaces SNMP, HTTP, GUI Remote FW upgrades Database support Charting Multiple VLANs per port or trunk Port level QoS & 802.1p queue based QoS Port, VLAN, MAC based rate limiting Static Routes for specific COS Bandwidth Metrics Congestion Control Load Balancing Transmit Rate Control

30 HotPoint 4000 Series Access

31 HotPoint Hardware Attributes
Rugged Enclosure – NEMA 4X/IP67 rated Future-proof, modular design Small & lightweight – < 5 lbs (2.2 Kg) PoE compliant Plenum rated enclosure Consistent with HotPort design Small & lightweight – 2.2 lbs (1Kg) Removable antennas included

32 HotPoint Indoor and Outdoor Access
Highlighted Features Modular solution for indoor & outdoor Wi-Fi networks of any scale – mesh integration or stand alone Fully integrated with HotView and HotView Pro management software Up to 400 mW output power for maximum reach & penetration Rugged outdoor industrial enclosure (NEMA 4X, IP67) & Plenum rated indoor unit Advanced security features: i compliant, WPA2, 802.1x, MAC access control, VPN tunneling, firewall, NAT 802.11e QoS Hotspot features such as Virtual AP, user-based rate limiting enable varied service levels 802.11b/g client access with Turbo Mode

33 HotPoint APs – the Best of Both Worlds
The only Wi-Fi AP that fully integrates with the mesh AND operates stand alone Most flexible architecture - deploys virtually anywhere Operates indoors and outdoors Highest power radio mW for reach and penetration Enterprise class functionality for public and private access Rock solid security Hotspot service features Simplified deployment and management HotView built-in Auto discovery configuration

34 HotPoint Key Features Overview
Flexible Architecture Multi-Level Security Management & Deployment Performance & Range Hotspot Service Control Place for optimal Wi-Fi access (vs. backhaul) Backhaul w/ HotPort mesh or Ethernet Indoor and Outdoor deployment 16 VLANs per AP 802.11i WPA2 encryp 802.1x, RADIUS MAC Access Filtering SSID suppression VPN tunneling & filtering Rogue AP detection Physical AP Grouping Auto AP discovery Remote FW upgrades HotView integration Multiple mgmt. I/F: SNMP, CLI, HTTP 400 mW radio for extended reach and penetration 108 Mbps data rate with Super Mode 802.11e WMM QoS Virtual AP and Virtual AP Groups Intercell/Intra-cell blocking User-based rate limiting Firewall NAT DHCP

35 HotView Management Software

36 HotView Management Software
Intuitive software included with all HotPort & HotPoint devices Provides basic configuration & management functions HotView Pro Provides comprehensive configuration, management & performance tuning functions for mesh nodes and APs Allows management of multiple meshes and enables advanced features Removes the need to launch a separate application Full HotView Pro feature access to the HotView Pro server Integrates mesh administration with SNMP network management tools

37 Comprehensive Mesh Management
Mesh wide management Customization of graphical display and node placement Remote management Security and VLAN set-up Diagnostic tests and tools Software and configuration updates Individual node settings Radio power controls Traffic prioritization

38 HotView Pro - MultiMesh
Highlighted Features Live monitoring and management for large enterprise and service provider networks Centralized management Integrated management for access points with wired and wireless backhaul Monitors and manages: MeshBridges EthernetDirect Management database Optimization of external gateway bandwidth

39 HotView Pro - MeshBridge
Highlighted Features Enables multiple mesh networks to form a single LAN or WAN Can be over any IP-routable connection, regardless of distance or media, so meshes can span geographic distances Allows diversity within the overall network environment by providing interoperability between meshes operating on different radio spectrums and channels Allows to break down large municiapl networks to small zones IP addresses, VLANs, and traffic prioritization are propagated throughout all meshes Used to connect HotPort 6000 and HotPort 3000 meshes HotView Pro Mesh 2 5 GHz Internet MeshBridge Connection Mesh 1 2.4 GHz

40 HotView Pro - EthernetDirect
Highlighted Features Direct wired connection between two HotPorts within a mesh Connect two or more segments of a mesh Securely tunnel across a wired domain to extend the mesh Takes advantage of wired bandwidth to increase overall throughput Works well for linear or “skinny” topologies London HotView Pro Internet MeshBridge Connection Singapore EthernetDirect Connection

41 Network Gateway Interconnects (NGI)
Internet 802.16d WiMax Satellite Connection DSL Connection NGI Network connections can be added wherever they are available to enhance mesh capacity. Internet

42 HotView Pro - SNMP Management
Highlighted Features Manage mesh within integrated management systems (IMS) such as HP OpenView or IBM NetView Customize mesh management interface with an IMS Leverage the experience of the large community of SNMP users

43 QoS and Traffic Prioritization
Highlighted Features VLANs enable mesh traffic to be divided for smaller working groups or specific applications Create multiple virtual LANs (VLANs) on a port or trunk basis or access points QoS can be set by Ethernet ports or 802.1p priority field values – per mesh node Static Routes can be established for specific class of traffic WMM supported on HotPoint nodes VLAN 2 VLAN 1 Quality of Service, Bandwidth, and Static Routes QOS is an advanced mesh option that can be enabled mesh wide. QOS can be selected based on Ethernet ports or 802.1p priority field values on per-node basis. If port priority is selected, Ethernet ports can be assigned High, Medium or Low priorities. If 802.1p priority is selected, priority field values can be mapped to High, Medium and Low To control bandwidth, one of the 28 values between 64 Kbps and 100 Mbps can be specified for wireless links and wired links. AutoMesh now allows you to declare a route for a specific class of traffic. A static route is a flow between a source node and a destination node with zero or more intermediate nodes. Static routes fall back to a dynamic route if the Static Route is down because of a down link. In all cases the best paths are selected between source and destination based on the following metrics • Capacity of each link • Link types • Hop count • Retransmission count on each link HotPort Wireless Mesh Network

44 Performance Enhancement Features
Performance enhancements enable up to 70 Mbps throughput Bandwidth metrics Improves overall throughput by selecting optimal transmission paths Congestion control Mitigates traffic congestion on a per flow basis during high network utilization Node QoS Optimizes video and voice applications by prioritizing mesh traffic by Ethernet port or by 802.1p priority field values on a per port basis Load balancing Balances traffic across the mesh with flow-based routing to optimize aggregate throughput and increase network performance Link elimination Allows a HotPort link to be removed from the mesh network in poor or crowded RF environments Static routes Ensures the highest possible performance between any two HotPort nodes by establishing a direct link between them Broadcast containment Improves overall mesh bandwidth by containing broadcasts in a single mesh or multiple contiguous meshes Transmit rate control Reduces transmissions in poor RF environments by locking transmissions in at a lower rate to ensure constant throughput

45 System Security Features
System and NMS security enhancements ensure end-to-end, multi-level access control to the mesh network: ESSID encryption Prevents unauthorized viewing of node ESSIDs, even with network monitoring tools such as NetStumbler or AirMagnet WPA2 Provides standards-based 256 bit encryption over the radio, on top of the end-to-end AES mesh encryption Signed Certificates Prevents unauthorized HotPort nodes to connect to the mesh Digitally signed upgrades Requires that HotPort nodes check the signature of the firmware prior to upgrading Strict password controls Require all network administrators to use strong pass­words, and locks out users after repeated unsuccessful login attempts Default ID lockout Possible brute-force attacks are thwarted through the HotView option of redefining default user IDs

46 Ease of Deployment Deployment enhancements simplify installing and managing a HotPort and HotPoint network Node statistics Especially useful during installation and antenna alignment, the HotView refresh button allows users to refresh the statistics with out waiting for the minimum 300 seconds Selectable upgrades Allows the selection of specific mesh nodes for upgrade rather than automatically updating all nodes Auto node recovery Enables the recovery of a mesh node if it should become “lost” due to power failure DFS Standby Gateway Server Ensures seamless failover from standby to active by deploying Gateway Servers and Network Gateways Interconnects in a redundant configuration

47 HotView and HotView Pro Comparison
Management & Control HotView HV Pro Concurrent Administrators One Multiple Node Statistics & Fault Log When Active Persis- tent Mesh/Node Configuration Settings Yes Background Image Import Inventory Management Database / Export SNMP Management Web-based Client Flexible Deployment HotView HV Pro Extended Range Yes Mesh Software Upgrade HotPort/Public Safety (4.9 GHz) Node Statistics Node Recovery Selectable Upgrades MeshBridge Integration Gateway Server Redundency NGI(s) & Gateway Servers Maximum Security HotView HV Pro Virtual LANs Yes AES/WPA2/WEP Encryption & Access Control ESSID Encryption Signed Certificates

48 HotView and HotView Pro Comparison
Performance & Scalability HotView HotView Pro Class of Service Traffic Prioritization Yes 802.1p based QoS Congestion Control Link Elimination Transmit Data Rate Control Bandwidth Metrics EN link speed Transmit Power / Multi-Hop / RSSI Threshold Static Route Assignments Broadcast Containment Load Balancing MultiMesh Management EthernetDirect MeshBridge Integration Gateway Server Redundency NGI(s) & Gateway Server Internetworking

49 HotView Controller

50 HotView Controller Industry’s First Controller Software for Mobile Wireless Networks – Centralized Control and Distributed Network Intelligence Distributed functions Edge based intelligence Inter node communication and coordination Dynamic route selection and optimization Controller for mesh networks that provides platform for advanced deployment and control of wireless infrastructure and Wi-Fi access Hardware independence Services Platform for future

51 HotView Controller - Mobility
Multi-Service Infrastructure Mobility HotPort & HotPoint Mobility across multiple IP domains High Speed Seamless and Secure Client roaming across multiple subnets Continuous video security surveillance on any moving vehicle such as police cruisers, fire trucks, buses, and trains Uninterrupted Wi-Fi access on public transportation vehicles for traveling hotspots Portable and mobile network services on public transportation, first responder vehicles, fork lifts, and cranes Mobile command centers for public safety first responders including police, fire and other emergency personnel

52 Unmatched Mobility Enables a new breed of mobile applications for public safety and mass transit Seamless roaming of mobile mesh nodes with no handoff delay and zero packet loss Dual radio allows dedicated radio for periodic scans Smart algorithms for scan on single radio Real time video and high-quality voice on moving vehicles Support for mobile WiFi clients Field tested at 90 mph between mobile and stationary nodes with 24 ms handoff Seamless roaming of mobile mesh nodes with 24 ms handoffs and zero packet loss and no handoff delay Enables real time video and high-quality voice on moving vehicles creating a new breed of wireless mobile networks for mass transit and public safety applications 24 ms handoff between mobile and stationary nodes – field tested at 90 mph Internet Gateway Security Monitors

53 HotView Controller - Mobility

54 Network Growth / Investment Protection
Software based model – field upgrades via HotView Pro User ports towards mesh and network ports towards corporate network Controller to controller communication Failsafe solution – port level redundancy Gateway server integrated Centralized policy management Auto Provisioning CPE and Client Power Control

55 Best-in-class Customer Support &Training

56 Best-in-class Service Programs
Educational Services Technical Services Customer Support Standard Product Webinars Installation Support Product Warranty Premium Certification Training On-Site/Off-site Engineering ASP Program Ext. Warranty

57 Customer Support Services
Extended Warranty One year warranty comes with the hardware One year extension offered Cost – 10% of hardware list price Authorized Service Partner (ASP) Program Packaged services to match all customer requirements Priority Access Support Set (PASS) - 24/7 Technical Support Firetide on-line services Service Spares Program Advanced replacement Professional services Repair services Educational discounts

58 Customer Support Services
Training & Education Technical documentation available with all products Wireless mesh certification course offered by Firetide Cost – $895 per person Repair & Maintenance Program Dedicated Customer Support Engineer (CSE) for the city Ability to initiate RMA requests via phone, web, Accommodate overnight replacements with ASP Program or service impacting issues Customer input to assign severity to every issue Escalation process touches Firetide engineering team based on severity Telephone Support Normal warranty support covers business hours Enhanced support available via ASP Program

59 Applications & Case Studies

60 Surveillance Networks
Multi-Service Connectivity for Multiple Markets Surveillance Networks Campus Connectivity Temporary Networks HotZone Access Hospitality Warehousing Industrial Education Municipalities

61 Public Safety Networks
Hospital 4.9 GHz mesh nodes to ensure maximum availability for emergency first responders and other public safety personnel. Ideal for both permanent installations and deployment of portable and mobile wireless networks for emergency and surveillance purposes. Fire Station Ambulance Public Park Police Station Portable Mesh Node and Camera Fire Engine Police Car

62 Rockford Housing Authority
Crime Deterrence; Monitoring from Police Vehicles Second largest public housing authority in Illinois located in a high crime district Firetide mesh nodes and video surveillance cameras were mounted together in a bulletproof enclosure on 4 properties Highly visible police emblem and flashing police light immediately reduce crime and theft Benefits: With network infrastructure 80% less compared to cabling, RHA was able to afford more cameras, and therefore increase coverage "Immediately after the cameras were installed, crime and loitering diminished immensely, and both our residents and employees are feeling safer." Lewis Jordan Executive Director of the Rockford Housing Authority

63 Dallas Downtown Business District
Crime Deterrence and Investigation Business and entertainment district faced a surge of crime activity Firetide mesh nodes and video surveillance cameras cover 30% of downtown Video feeds aggregated at police headquarters for 24- hour monitoring Benefits: Fast deployment; Increased surveillance coverage without substantially increasing police staff “Wireless mesh enabled quick setup of the network without a complete overhaul, while providing excellent bandwidth and security for video streams.” Tom Lawrence Deputy Police Chief, Dallas PD

64 Warehousing and Industrial Networks
Connectivity for inventory management, RFID systems and access control Network is easily reconfigured for changing warehouse floor layouts Equip moving vehicles with mesh nodes to communicate wirelessly for dispatch and inventory control Internet Monitoring Station WI-FI Coverage Internet Gateway

65 Sunlight Service Group Ltd
LAN Extension for Critical ERP Project Need to deploy network infrastructure in 100+ year old plants with no wiring infrastructure How do you deploy new workstations, with network connectivity, in un-cabled areas, without disruption to the workplace? Firetide mesh nodes deployed in 4 facilities to provide reliable wireless connectivity; plan to extend to 50 plant over time Benefits: Improved staff efficiency and reduced cost; Rolled out ERP system without disrupting operations "We chose Firetide mesh because it is simple and quick to implement and can easily be extended or moved. It often costs less to install than cabling." Jeff Roberts Applications Support Manager, Sunlight

66 HotZones Deploy multiple APs within the mesh to create many Hotspots within a greater Hotzone. Overlay public and private mesh – same infrastructure handles different needs. Local WISP Coffee Shop Library Park

67 Singapore Nationwide Wi-Fi Network
Free Wi-Fi with Premium Options Government-funded Wi-Fi network for residents and visitors Indoor and outdoor network to accessible in all public places. Benefits: Seamless indoor and outdoor operation; Flexible access and backhaul infrastructure for optimized performance; “Future-proof” network for VoIP, video and municipal services.” "More than anything, we wanted a partner, not a supplier, somebody to think with us, to suffer with us through the hard times and to learn together for an even better service.” Ken Chua CEO, iCELL

68 Temporary Deployments
Disaster relief sites Conferences Trade shows Narcotics surveillance Construction sites Concerts Sporting events Races Festivals Fairs Carnivals Outdoor Access Point Internet Gateway Laptop Surveillance Camera Access Point

69 Thank You!


Download ppt "Firetide Sales Presentation"

Similar presentations


Ads by Google