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SAP SD Performance Tuning - Xbox and the Need for Speed - Christoph Schuler, Cindi McCutchen SAP Application Support Microsoft Corporation.

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Presentation on theme: "SAP SD Performance Tuning - Xbox and the Need for Speed - Christoph Schuler, Cindi McCutchen SAP Application Support Microsoft Corporation."— Presentation transcript:

1 SAP SD Performance Tuning - Xbox and the Need for Speed - Christoph Schuler, Cindi McCutchen SAP Application Support Microsoft Corporation

2 Agenda SAP at Microsoft – Quick Facts SAP at Microsoft – Quick Facts Why Performance Tuning SAP Service Offerings Project Approach & Best Practices Tuning for Xbox –Changes Implemented –Summary of Results –Lessons Learned

3 Modules implemented: SD, MM, FI, CO, AM, HR, BW, APO 875 GB in a single, central Database; 6 GB/wk growth 2,000 named users; 50,000+ total users > 600 concurrent users; heavy EDI usage sec response time globally (incl. WAN connectivity) 99.9+% availability Platform: SQL Server 2000, Windows.NET server SAP at Microsoft Quick Facts

4 Why Performance Tuning ? Business need for data throughput –Xbox Launch North America, Nov. 01: Peak volumesExistingXboxChange Sales orders / day~ 5, , % Deliveries / day~ 5, , % Sales orders / hour * ~ , ,000 % Deliveries / hour *~ 1, , % * Each order & delivery with 10 line items

5 Why Performance Tuning ? System availability & supportability –Prevention of: Cross-module increase in response time Business disruptions Penalties End user frustration Increased support costs System scalability –Ability to handle future growth

6 SAP Service Offerings Focus on critical SD business processes 50+ recommendations to improve performance Interface Management Technical Solution Optimization (TSO) Now: Solutions Management Optimization (SMO) Business Process Optimization Data Mgmt. & Archiving Jun 00: EDI Interface GBI Interface Sep 00: Sales Orders Backorder Resch. Deliveries Billing Oct 00: FI Archiving

7 Project Approach Project team –Functional –Basis/Technical –Development –Stress Test –Consulting (BUIT & SAP) Project timeline –Driven by business need Repetitive cycle –One item at a time Project metrics –e.g. seconds/document Analysis Test Change

8 Test Best Practices Have an original baseline test Automate tests and standardize your data & configuration Include anticipated new functionality (e.g. routing, allocations) Consider systems external to SAP Make test as realistic as possible ! Analysis Test Change

9 Analysis Best Practices Define your metrics (e.g. sec/doc, response time, etc..) Carefully document results and improvements with each cycle Review results and plan for next changes to be implemented and tested Analysis Test Change

10 Analysis Useful Tools & Transactions Systemwide work process overview – SM66 Workload monitor – ST03 SQL trace - ST05 SQL trace interpreter - SQLR Application analysis – ST14 Table access statistics – ST10 Memory configuration monitor – ST02 R/3 OS monitor – ST06 IDoc monitor – WE05 Gateway Monitor - SMGW Windows PerfMon – CPU utilization Analysis Test Change

11 Analysis Process Overview - SM66 Quick overview of all work processes Look for: –Long-running processes –Stopped processes –Highly utilized servers –Processes accessing the same tables Analysis Test Change

12 Analysis Database Trace - ST05 Important tool to analyze database performance problems Look for: –Most expensive database accesses (Trace Summary) –Repetitive database accesses Analysis Test Change

13 Change Best Practices Changes may include: –OSS notes (> 2,600 performance notes for 4.5B) –ABAP code optimization –Configuration –Technical settings –Hardware –Business process or logic Carefully document changes made Analysis Change

14 Agenda Why Performance Tuning SAP Service OfferingsSAP Service Offerings Project Approach & Best Practices Tuning for Xbox –Changes Implemented –Summary of Results –Lessons Learned

15 Microsoft (SAP System) Tuning for Xbox Sales Order Distribution Warehouse Sales Order (EDI 850) 1 Retailer

16 Tuning for Xbox 1 – Sales Order Processing Switch to parallel processing of inbound IDocs Partner profile change: Immediate to Background (via WE20) Server group configuration with resource parameters (via RZ12) –OSS Schedule program RBDAPP01 Specify packet size and Parallel posting option Deactivate IDoc syntax check Increase of program buffer

17 Tuning for Xbox 1 – Sales Order Processing SD number range buffering Table NRIV - Object RV_BELEG (via SNRO) Local buffering by work process ID Exclusion of sales orgs (OSS note ) ABAP code improvements VA01 user exits Elimination of repetitive table reads Table buffering Monitor access statistics (via ST10)

18 Tuning for Xbox Sales Order 2 Rescheduling Retailer Sales Order (EDI 850) 1 Distribution Warehouse Microsoft (SAP System)

19 Tuning for Xbox 2 - Backorder Rescheduling Cleanup of old orders Program SDV03V02 by plant – daily Evaluation of program SDV03V01 Modification (repair) of SDV03V02 Due to SD number buffering Take order creation date & time into account Custom pre-processing program Dynamic job builder and distribute workload over several processes Utilize standard SAP programs

20 Tuning for Xbox Sales Order Delivery 2 Retailer Sales Order (EDI 850) 1 Distribution Warehouse Ship Order (EDI 940) 3 Rescheduling Microsoft (SAP System)

21 Tuning for Xbox 3 – Delivery (EDI Ship Order) Custom pre-processing program: Dynamic job builder and distribute workload over several processes Utilize standard SAP program (RV50SBT1) Additional index on table VBBE Separation of output from document creation Schedule RSNAST00 to process output Schedule RSEOUT00 to process IDocs and combine into files

22 Tuning for Xbox 3 – Delivery (EDI Ship Order) Deactivate IDoc Syntax Check SD number range buffering Activate shared locking For availability checking group level for ATP (via OVZ2) Evaluate program RVV50R1T (VL10) instead of current DDL Program was evaluated but not implemented Server group functionality is available in SAP version 4.6c

23 Tuning for Xbox Sales Order Delivery Goods Issue Ship Order (EDI 940) Ship Confirm (EDI 945) Shipment Rescheduling Sales Order (EDI 850) 1 Distribution Warehouse Retailer Microsoft (SAP System)

24 Tuning for Xbox 5 – Post Goods Issue ( EDI Ship Confirm) Switch to parallel processing of inbound IDocs via RBDAPP01 Same as sales order processing Table Locking – MVER (OSS Note ) Prevent plant locking Allow IDOC to be reprocessed (from a status 64) instead of going into an error (status 51) Activate Late exclusive enqueue For material movements via OMJI (OSS ) Deactivate IDoc syntax check

25 Tuning for Xbox Distribution Warehouse Sales Order Delivery Billing Goods Issue Invoice (EDI 810) Shipment Sales Order (EDI 850) 1 Ship Order (EDI 940) Ship Confirm (EDI 945) 3 5 Rescheduling Retailer Microsoft (SAP System)

26 Tuning for Xbox 6- Billing SD number range buffering Exclude certain countries due to legal requirements (OSS Note 23835, ) Parallel processing of billing due list Program RV60SBAT, specify Number of jobs Separation of output from document creation Schedule RSNAST00 to process output Schedule RSEOUT00 to process IDocs

27 Tuning for Xbox Additional Changes Implemented ATP server (Available to Promise) Information in OSS note Installed on central instance Tax solution (Vertex) upgrade Use Registered RFC mode (OSS 63930) APO RFC calls (Advanced Planning Optimizer) RFC queue in R/3 spawning ARFC* jobs

28 Tuning for Xbox Summary of Testing Results SD Core Transactions:

29 Tuning for Xbox Summary of Results Xbox Transaction Volume Xbox Transaction Performance

30 Tuning for Xbox Summary of Lessons Learned Utilize SAP/OSS resources Assemble a project team with a wide range of knowledge Only test ONE change at a time Be prepared to spend about 80% of your time testing And learn to hide from the Basis team

31 References SAP R/3 Performance Optimization by Thomas Schneider, Sybex ALE, EDI & IDoc Technologies for SAP by Arvind Nagpal, Prima Tech

32 Questions??

33 Cindi McCutchen & Christoph Schuler Microsoft Corporation or


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