2What is a resume? A personal summary of your professional history and qualifications.Career GoalsEducationWork ExperienceActivities and HonorsSpecial Skills
3Purpose of a Resume To get you selected for an interview Employers get their first impression of your professional standards and talents fromthe resume.What information would you most like to see on a resume if you were on a hiring committee?
4Preliminary Research Find out Check with General job informationDesired qualificationsand skillsKey values and wordsCheck withOne-stop Career CentersInternetTrade journals,magazines, andnewslettersDirectoriesCompany literature
5Identifying Information Put your name, address, phone number, and address prominently at the top of your resume.Avoid using a nickname to identify yourself.Consider including your URL address or fax number if you have one.Use this heading on resume, cover letter, and reference page.KIMBERLY ANN HURST1305 Palmer Drive, #1276West Point, NE 68888(402) 555 – 1706
6Objective An “at a glance” picture of you and your career objective A good objective statement answers the following questions:What position are you applying for?What are your main qualifications for this position?How will these benefit the employer?
7Examples of Objectives For practice, complete the Focusing Your Resume and Cover Letter worksheet:To utilize my [top two or three qualifications, strengths, skills] as a [position title] at [company name]Seeking a [position title] at [company name] using my [top two or three skills, strengths, qualifications]
8Work Experience What goes in this section? Company or organization Location (City, State)Position titleDates of employment/involvementDescriptions of skills, knowledge or accomplishments
9Example Cabinetmaker May 2002 – June 2005 Woodshop USA Anywhere, NE Set up and operated machines, including power saws, jointers, mortisers, tenoners, molders, and shapers, to cut and shape woodstockBuilt 15 furniture pieces, Queen Anne to ContemporaryDesigned, built and installed custom cabinetsDelivered outstanding customer serviceEmployee of the Month: August 2003, January 2005
10Getting StartedUsing the Work Experience worksheet list the provide the following information starting with your most recent position.PositionCompanyDates
11Describing Experiences Use Action Verbs which are more descriptive and powerful.Using the Action verb/Skills lists,go through and place a checkmarks next to all those words that apply to you.Now go back through and place a checkmarks next to words you think employers in your field would want see.Words with 2 checkmark should definitelybe included on your resume!.
12Developing your descriptions Answer the journalistic questions:Who?...With whom did you work?What?...What duties did you perform?Where?... Where did your job fit into the organization?Why?..What goals were you trying to accomplish?When?...What timelines were you working under?How?...What procedures did you follow?
14Guidelines Keep statements brief (under 12 words). Provide examples, quantify when possible.Avoid unnecessary repetition of action verbs.
15Developing your descriptions SampleBefore:Planned activitiesQuestions asked: What kinds?, How?, When?, For Whom?After:Planned arts, crafts, activities, and exercises weekly for physically-challenged children
16Making your descriptions match Column BRecorded OSHA regulated documentsConducted material purchasing and expeditingPrepared weekly payrollProcessed charge ordersColumn ARecording OSHA regulated documentsMaterial purchasing and expeditingPrepared weekly field payrollResponsible for charge orders.
17Selling Your Skills Understated Answered phone Wiped tables ProfessionalActed as liaison between clients and legal staffCreated healthy environment for customers and maintained positive public image
18Education and Training Section Shows that you are capable of learningIncludes:Apprenticeship trainingOn-the-job trainingSpecial workshops andseminarsVocational schoolsColleges
19Example A College in Nebraska Anywhere, NE Associates in Applied Science Degree: Office Skills Technology (May 2005)Project ManagementBusiness PresentationsDocument Processing
20Skills and AbilitiesInclude skills that make you unique, such as computer skills, foreign language skillsBe specific in describing your special skills; name computer programs you know, how long you studied a foreign language
21General Resume Guidelines Limit your resume to one page.Keep a one-inch margin on all four sides.Do not write in paragraphs, use bullets.Use fonts between 10 point and12 point, and avoid fancy fonts.Use 8 1/2” x 11” resume paper in a light color (white, ivory, tan, gray).Print on laser or high quality ink-jet printer.
22Resume Writing Tips Use simple, everyday language. Give examples. Be positive and enthusiastic.Be honest, don’t exaggerate.Don’t mention salary or wages.Don’t list personal references.Double space between sections, and single space within sections.
23Electronic Resumes Email attachment, entered online, or scanned Use a “plain text” formatEliminate all text formattingLeft justify all textImportant to use key words
24References Mary Delinsky Position title XYZ Company 123 Millard Avenue Include the names, addresses, and phone numbers of your references.Always ask permission before you include any information on your reference sheet.Give your references a copy of your resume so they will be prepared to talk to employers.This is a separate page.Mary DelinskyPosition titleXYZ Company123 Millard AvenueOmaha, NE(402) 494 – 3723
25What Is a Cover Letter?A cover letter expresses your interest in and qualifications for a position to a prospective employer.
26What Should My Cover Letter Accomplish? Your cover letter should introduce the main points of your resume.It should also help you to “sell” your qualifications to the prospective employer.
27Inside Address Address your letter to a specific person who is hiring. If unknown, send to a specific position, such as Director of Human Resources.DateEmma MarkleyHuman Resources DirectorSt. Luke's Medical Center729 South PaulinaSomewhere, NE 68612Dear Ms. Markley:
28Introductory Paragraph Your first paragraph should:Get the reader’s attention, stimulate interest, and be appropriate for the job you are seeking.Make your goal clear to readers.Preview the rest of your letter. Highlight the qualifications you will discuss throughout the letter.
29ExampleMy knowledge of public relations and proven communication and leadership skills make me a strong candidate for the position of Media Relations Coordinator that was posted on
30Goals of the Body Paragraphs Highlight your strongest qualifications for the position for which you are applying.Demonstrate how these qualifications will benefit the employer.Refer employers to your enclosed resume.
31Detailing Your Experience Show (don’t tell) employers your qualifications.Include specific, credible examples of your qualifications for the position.Use numbers, names of equipment you've used, or features of a project that may apply to the job you want.
32ExampleAs a banking representative at Bank One, I provided quality customer service while promoting the sale of products to customers. I also handled upwards of $20,000 a day and was responsible for balancing the bank’s ATM machine.
33Using Active Language—Don’ts Don’t be vague in your descriptions.Don’t use weak verbs such as endeavored, tried, hoped, and attempted.Don’t use sexist language such as chairman and manpower.Vague: I worked as a ramp agent at AirOne.Weak: I attempted to attract customers.
34Using Active Language—Do’s Use concrete words to describe your experience.Use present tense to discuss current activities and past tense for previous job duties or accomplishments.Be as specific as possible in descriptions; list dollar amounts and figures when you can.Vague: I worked as a ramp agent for AirOne. Specific: As a ramp agent, I assisted in loading baggage, oversaw fueling the aircraft, and stocked commissary items on the aircraft.Weak: I attempted to attract customers.Strong: I initiated a program to attract customers to Pizza Hut, which resulted in a 5% increase in sales for the month of June.
35Concluding Your Letter Conclude by asking for a personal interview.Be flexible regarding a date and time for the interview.Be specific about how the interviewer should contact you.Include a thank you.I would welcome theopportunity to discuss these and other qualifications with you. If you are interested, please contact me at (317) any morning before 11:00 a.m., or feel free to leave a message.
36Organizing Your Letter In general, cover letters should be no longer than one typed page.Organize your body paragraphs to emphasize your strongest and most relevant qualifications. Only include the two or three strongest qualifications from your resume.Make it easy for readers to scan your letter by beginning each paragraph with a topic sentence.
37Mailing Your Letter With Your Resume Coordinate the design of your letter with the design of your resume.Be sure to send both to prospective employers; they both reveal different kinds of information about you.
38Key Points to RememberAppeal to company values, attitudes, goals, projects, etc.Elaborate on the information in your resume.Provide evidence of your qualifications.Proofread carefully for grammatical and typographical errors. The cover letter and resume should be error-free.
39QUESTIONS For further assistance contact: NE Workforce Development or your local college/university