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1 Copyright © 2013 Tech Mahindra. All rights reserved. 1 Contract Management Solutions
2 Copyright © 2013 Tech Mahindra. All rights reserved. What is Contract Lifecycle Management? Contract Lifecycle Management (CLM) is the capability to manage multiple legal document types through each stage in the contract lifecycle and transact across operational processes. Contracts (Buy/Sell/IP/) Licensing / IP Non-Disclosure Agreements Others Contract Lifecycle Management Plan Search Create / Draft Negotiate Approve Capture / Store Audit / Comply Transact Modify / Terminate Analyze & Optimize Enterprise Data Hierarchies Administration
3 Copyright © 2013 Tech Mahindra. All rights reserved. Contract Management Value The Business Case Enhance Creation / Drafting Reduce Cost Enhancement Reduce Application Support Costs Search for Contract Details Improve Contract Data Accuracy Improve Contract Performance Total CLM Value Opportunities Increase Productivity Decrease IT Maintenance & Support Costs Improve Quality & Controls Top Benefit Areas Reduced time for approvals when non-standard terms are integrated into the automated approval workflow Streamlined parallel and sequential approval hierarchies for SOWs Reduced time to find agreements and associated contract details Reduced time supporting contract inquiries Reduced time finding SOW information Reduced time re-entering contract details Reduced time creating contracts due to integrated templates and T&Cs Reduced time creating/drafting SOWs Improved data integrity between contract data and downstream systems Improved tracking of contract changes Improved consistency of contract terms Improved use of standard terms Reduce FTE support for ongoing enhancements Packaged software releases provide future enhancements Elimination of annual support and maintenance for CMS Streamline Approval Process Eliminate CMS Pipeline Project Costs Cancellation of current CMS pipeline projects Improve Margin Protection Enhance Order to Contract Linkage Improved integration between deal master and contract information Improved visibility to contract discounts
4 Copyright © 2013 Tech Mahindra. All rights reserved. Our Understanding: Contract Management Efficient contract creation and management process resulting in lesser off-contract buying Contract Management Process Key Features 1.Contract Authoring-2-Approval Business Specific Templates Different Hierarchical Types Delegation of Approval Multi-Currency Inter-Company Contracts Rule driven approvals Delegation of Approval DFS Automated Contract Creation 2.Contract Visibility Role management by Positions Access Control Contract Visibility Global or Regional 3.Contract Management Default on transactions Spend accumulation and reconciliation Expiration by Time and Spend Limits Milestone Tracking Notifications by user choice Various amendment types Reporting by different criteria Contract Authoring/Creation Contract Negotiation Contract Approval Contract Creation Contract Management (Compliance & Control) Creation of new contract Amend Existing contract Manage Documents & Tasks Create Contract Request in ACC Rule based Approvers Additional Approvers (Optional) Contract Creation Contract Repository Optionally send to ERP Auto Approval Default Contracts Accumulate Spend Notifications/Trac king/Reports Auto Approval Publish
5 Copyright © 2013 Tech Mahindra. All rights reserved. Tech Mahindra Spend Management Practice Our Capabilities in Contract Lifecycle Management Contracts (Buy/Sell/IP/) Licensing / IP Non-Disclosure Agreements Others Contract Lifecycle Management Plan Search Create / Draft Negotiate Approve Capture / Store Audit / Comply Transact Modify / Terminate Analyze & Optimize Enterprise Data Hierarchies Administration Proposed servicesCapabilitiesExperience Enablement of Contract Management Module Integration Services Loading of legacy contracts Contract Process Management Contract Compliance and reporting New site rollouts Training Services 25 + Member Contract Mgmt Team Experience in delivering both Buy Side and Sell side contracts Working knowledge on products like Ariba, Emptoris, Symfact and SAP Currently 5 member Emptoris team specializing on Emptoris contract mgmt (Dicarta) For a Large Indian steel conglomerate - implemented of Ariba Contracts For US based Pharmaceutical Major – Support Emptoris Contract Mgmt For Indian Defense implemented – Implemented bespoke contract management solution For a UK based large telecom major. – Managing contract mgmt process
6 Copyright © 2013 Tech Mahindra. All rights reserved. ConsultingImplementation Application Support Contract Mgmt Process Support Marquee Customers in Contract Management
7 Copyright © 2013 Tech Mahindra. All rights reserved. 7 Case Studies in Contract Management NABScotiaBarclays US Based Life sciences Custome r Industry BFSIO&GSteelM &E Life Sciences SteelBeverages Lifescienc es Telecom Type of Partnership Strategic Partner Implementa tion Partner Strategic Partner Implementa tion Partner Strategic Partner Turnkey Solutions Provider Duration of Engagement 0.5 years6 months1 year5+ years1.5 years6 Months7 Months7 months7 years Team Size Onsite: Offshore 30: :9050:5035:65100:025: 7520:8010:90 Delivery Locations US Hyderabad US & India Hyderabad and Hazira US and Hyderabad Belgium and Hyderabad Luxembourg Bangalore, Hyderabad US, UK, Hyderabad UK, India Value Proposition Business Process Study, Implementation and Support of contract Mgmt Application Implementatio n, Upgrade and Support of Contract Mgmt Process and Application Process Reengineering, Implementation of Ariba 9r1 Contract Management ADMS – Contract Management Implementatio n of complete Suits of Ariba 8.2.x spend management Contract Mgmt Process Reengineerin g, Package Evaluation Cost Savings, Sourcing and Contract Mgmt Upgrade Cost Savings, Contract mgmt Process Support Technologies /Applications Ariba Contracts Workbench and Compliance Ariba Contract Workbench and Compliance Ariba 9r1 Spend Management Suite Ariba 8.x Contract Workbench and Compliance, SAP Ariba 8,2,x webmethods SAP Evaluated Ariba, SAP, Emptoris, Ivalua Ariba 9r1 Spend Management Suite Upgrade from Ariba 7.x to Ariba 8.x BT CMS – Proprietary and SAP Key Highlights Developed Vendor Scorecard and performance mgmt system in intg with CMS Managing around 20,000 Contracts, Automated contract loading process Enabled both buy side and sell side contracts for steel business. Managed around 100 service contracts Involved in enabling and Managing $ 150 M USD Contracts Streamlined and redesigned pre-contract and contract mgmt processes globally In progress – Providing Hybrid integration (Upstream- Downstream) Developed auto migration tool for migration Managing $20 B USD worth of contracts and 6000 suppliers
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