Presentation on theme: "Working with the Local Community to Tackle Graffiti Love Lewisham Nigel Tyrell Head of Environment London Borough of Lewisham."— Presentation transcript:
Working with the Local Community to Tackle Graffiti Love Lewisham Nigel Tyrell Head of Environment London Borough of Lewisham
Working with the Local Community to Tackle Graffiti Educating the public and raising awareness through innovative initiatives and projects Role technology can play in combating environmental crime Love Lewisham – successes and lessons learnt – Making savings and working more efficiently
Graffiti Busters 120 residents trained to remove graffiti – Given Graffiti Buster Kits – 36 Neighbourhood Action Teams Regular Graffiti Buster days Campaigns
My Street Makeovers
Campaigns Getting the Mayor on the telly and in the papers!
Shop a Yob
Campaigns Local Celebrities help to publicise fight against graffiti
Campaigns Local schools take part in refuse-truck poster competition
Campaigns Businesses targeted for high-level graffiti
Campaigns Councillors take part in Graffiti Challenge Day
Campaigns NTL/Virgin Media fund proactive graffiti removal work
Love Lewisham Started in 2004 (as Cam2Web, internal pilot) Launched to public in 2005 New Statesman New Media Award 2006 LGC Awards 2007 – Highly Commended MJ Awards June 2008 – Finalists in 2 Categories
Simple and effective
Love Lewisham Ability to show "before" and "after" pictures Staff can demonstrate what has been achieved Councillors and citizens can see that a problem has been dealt with
Love Lewisham Benefits Environmental issues are now far easier to report. – More staff report problems - fewer issues to irritate residents Open resident/Member engagement – Our response is public and accountable
Love Lewisham Councillors Residents Refuse Workers Police Highways Bloggers Fly-Tip Teams Park Users Groups Sweeping teams Community Groups Enforcement teams Grounds Contractors ALMO Street Wardens Town Centre Managers Housing Associations
Love Lewisham Results Dramatic improvement in the time taken to remove graffiti – From 2.78 days in 2003 (before Love Lewisham) to 0.50 days to complete now
Love Lewisham Results In the same period the number of graffiti removal jobs reported has trebled. – The resources to do the job stayed the same.
Resident Satisfaction Resident Endorsement
Love Lewisham Results Reports of graffiti have fallen by about 30% this year. – Metres removed and the number of jobs has also fallen. Less graffiti has been observed from our own monitoring, down from 18% (05/06) to 9.43% this year Independent monitoring (EnCams) shows a similar trend, down from 16% last year to 9.3% this year.
Resident Endorsement Resident satisfaction with the Councils street cleaning services (BV89) has leapt from the lower quartile to the upper quartile since the scheme was introduced.
Now: Meet in Our Space LoveLewisham.org Customer
Aim: Meet in Shared Space CouncillorsResidents Service ProvidersBloggers LoveCleanStreets.org
Working with the Local Community to Tackle Graffiti Blog: