Presentation on theme: "Luis Garratón, Inc. Business Profile. Index Who we are Our Commitment Our Mission Our Vision Values Human Resources Organization Healthcare Division Consumer."— Presentation transcript:
Luis Garratón, Inc. Business Profile
Index Who we are Our Commitment Our Mission Our Vision Values Human Resources Organization Healthcare Division Consumer Division Logistics Division Market Scope Leadership Team
Who we are Luis Garratón, Inc. (LGI) is a privately owned corporation established in Today, the Company provides services and sales of ethical and OTC pharmaceutical products and consumer goods such as: dry foods, household goods and health and beauty products. LGI also provides warehousing and logistics services. Corporate Headquarters and Warehouse facilities are located in Luchetti Industrial Park, Bayamón, Puerto Rico. Warehouse is 80,000 sq ft., with a controlled temperature area for Rx products. In addition, LGI has a 60,000 sq ft. warehouse facility located in Carolina.
Our Commitment We succeed only when we meet and exceed the expectations of our clients. We have a passion for excellence and endeavor to set and deliver the highest standards of service, value, integrity and fairness.
Our Mission To market and sell quality products and services through higher standards of performance for the benefit of the companies that we represent, their customers, our employees and the community we serve.
Our Vision Establish a solid network with clients and suppliers by providing full market coverage for their consumers. Excel in the logistics business services providing our clients with a state-of-the-art technology, quality assurance programs and high caliber professionalism.
Our Values Our actions are a reflection of our values. For this reason we engage ourselves to the highest levels of ethical behavior. Client Focus Being committed to our clients, performing whatever it takes to exceed their expectations. Integrity To perform our services with absolute rectitude, transparency and honesty. Team Work Active participation in collaborative efforts to generate measurable and sustainable results to advance our business partners.
Our Values Leadership Alignment with our business partners needs, to achieve extraordinary results and support their business growth. Innovation Creative initiatives in our daily performance on behalf of our clients and their customers. Respect A true commitment to respect our Clients, Suppliers, Colleagues and the communities that we serve.
Our Values Accountability To assume total responsibility for the results of our professional performance. Commitment and Absolute Loyalty To fulfill our business and Christian roles in the communities we serve.
Human Resources Job Evaluation Policy Areas of opportunities Reinforcement of strengths Reward and Recognition Policy Non-union labor environment Effective communication Open door policy Continuous training Personnel Turnover Minimum Individual Advancement Quality of Life
Our Organization PRESIDENT EXECUTIVE VICE PRESIDENT FINANCE HUMAN RESOURCES LOGISTICS QUALITY ASSURANCE HEALTHCARE DIVISION CONSUMER DIVISION EXECUTIVE DIRECTOR
Healthcare Division VP PHARMACEUTICAL DIVISION SALES & MARKETING MANAGER MEDICAL REPRESENTATIVES SALES REPRESENTATIVES CUSTOMER SERVICEMANAGE CARE & GOVERNMENT AFFAIRS ADMINISTRATIVE ASSISTANT
Our Healthcare Division Services Product and supplier loyalty, focused on our represented products. Sales & marketing strategies, development and executions. In-store and Pharmacy promotions. Daily visits to physicians offices and follow up calls. Sales/Inventory report analysis to determine sales performance and trends. Active participation and support of our partners in trade shows, conventions and outreach events. Rx and OTC products registration in the Puerto Rico Department of Health. Coordination of training seminars for Medical and Sales Representatives. Government Sales: Bids Contracts
Our Healthcare Division Services Marketing efforts targeted to family, gastroenterologists, hematologists, psychiatrists, neurologists, general and internal medicine physicians. Regular visits to community hospitals, PHS Hospitals and drug wholesalers. Direct sales to pharmacies. Key drug wholesalers, top chains and independent stores networking. Medical conferences with health-related professionals to introduce pharmaceutical products and enhance existing ones. Managed Care Support Presentation of new products to insurance companies approvals in formularies (including Health Reform) and proposal negotiations Compliance with Federal and local laws, regulations and rules. Return goods service to customers.
Health Care Market
Our Business Associates Among the current, distinguished companies that our Healthcare Division represent are: Procter & Gamble Genzyme Laboratories Glaxo SmithKline JHP Pharmaceuticals MEDA Pharmaceuticals Reckitt Benckiser Shire U.S. Abbott Laboratories PR Inc.
CHAININDEPENDENT VP SALES & MARKETING Consumer Products Sales Supervisor Key Account 3 Brand Manager School Supply Team 3 Sales Supervisor At Large 1 Assistant Brand Manager Sales Rep 10 Customer Service 2 Merchandiser 5 US Chain Sales Specialist 4 Customer Service 2 Sales Rep. 6 Administrative Assistant Sales Analyst Merchandiser 6
In-store planograms to maximize product exposure. Consistent strategic promotional efforts to support our Brands. Monitor distribution levels to obtain strong market coverage. Periodic business reviews with top chains. Merchandising efforts to support the selling cycles. Market Research to determine product positioning. Active participation in trade shows and conventions. Periodic business reviews with our suppliers to identify opportunities. Our Consumer Division Services
Our Business Associates HBC Boost Humphreys Lanman & Kemp Garden House Labs Ciruelax / Prunelax Konsyl Labs AMO D & G Schering SCHOOL SUPPLY Crayola Bic Pentel Pilot Fiskars Other OTHER CONSUMER PRODUCTS Playskool Merisant Same Westsoy Nissin Soup Pic Corp. Servaas Labs Bar Keeper Friends King Pine STRATEGIC ALLIANCES Gerber 3M Among the current Companies that our Consumer Division distribute are:
Hospitals Government Institutions Community Pharmacies Drugstore Chains Cooperative Buying groups Drug stores Supermarkets Food Clubs Independent Supermarkets Supermarket Chains Mass Merchandisers Department Stores Drug Wholesalers Hardware Stores Doctors United States Military Bases Our Market Scope
Food Wholesalers and Cash & Carry
Logistics Division Organizational Chart PRESIDENT LOGISTICS DIRECTOR MANAGERSSUPERVISORS TEAM LEADERS OPERATORS CUSTOMER SERVICE SUPERVISOR CUSTOMER SERVICE REPRESENTATIVE QUALITY ASSURANCE DIRECTOR EXECUTIVE DIRECTOR
Logistics Division Logistics Division Scope As a third party logistics provider (3PL), LGI specializes in integrated warehousing and transportation services that are scaled and customized to our clients needs.
Logistic Services Receiving & Put away –The proper storage and tracking of inventory ensures delivery times therefore, asset management costs are reduced. Warehousing –LGI has three warehouse facilities in Bayamón, Carolina & Cataño –Security, Temperature control, Cleaning, Pest Control & Employee training are the back bones of the warehouse operations. Dispatching –Pick & pack fulfillment services –Cross docking –Packaging/repackaging Delivery –Our capabilities facilitates the efforts to reach new and existing customers inside and outside of Puerto Rico. –Fleet of over 40 trucks between owned and certified DOT independent truckers. –Customized system of freight transportation –Latest in Delivery tracking technology Returns –Return merchandise processing –Drug Recalls Cycle counts –Customized inventory control management-inventory reporting, cycle counts, physical counts, etc.
Warehouse Management System Design for Consumer and Pharmaceutical Distribution. Radio frequency system. Manage product by lot number and expiration date. Location Management. Full integrated platform that can communicate with: SAP JD Edward Oracle System Cycle Count System. Reserve Inventory of location level. Dangerous Goods Handling. Customer Delivery System. Alert System – notifies via or text message to a mobile device that the product has been delivered
Quality Assurance Program Management Commitment Training Facilities and Equipment Cleaning Pest Control & Maintenance Written Procedures Warehousing and Handling of Inventory Personnel Management Safety Security Record keeping Monitoring Validation Performance Indicator Tracking of Results Responsibilities by third parties
Logistics Division Service Culture –Our primary Organizational principle is its Service Culture. It is a natural way of thinking for all our employees, constantly seeking to meet and exceed our customers and business partners expectations. –Our Service Culture is reinforced in all trainings provided to our employees at all levels of our company. –We also evaluate and reward our employees performance annually.
Logistics Division Partners Consumer & Over the counter products Cooperativa de Farmacias Puertorriqueñas (Coopharma) Cordialsa Boricua Empaques Gerber Products P & G Professional Care (Wella) Vinos Selección WG Group Revlon Kelloggs Rx & Controlled substance products Efficient Laboratories Lanza & Sons. Llorens Pharmaceuticals Portal Pharmaceuticals Repor Labs. Biovail
Strengths Management - Logistics Over 20 years of experience in Logistics Business Quality Control Program Knowledge of Internal Control Sarbanes Oxley requirements Knowledge of Warehouse organizational structure Over 20 transitions of companies to third party logistics
Raúl Rodríguez, CPA President/ CEO As President / CEO, Raúl brings to LGI Inc. an extensive and profound experience in leading top locally owned companies in Puerto Rico. He started his career at Deloitte & Touche and later worked as Vice President of Finance and Administration at César Castillo, Inc. Among the outstanding positions that he has occupied during his career are: Chairman of the CPA Society of Puerto Rico ; Chairman/ Treasurer of the ICPR Junior College Board and Chairman of the Inter-American Accountant Associations Quality Commissions from 2002 to present. Raúl has been the recipient of various professional awards; among them, the Certified Public Accountant of Puerto Rico in As an active community leader, he has volunteered in major civic and sports associations, among other community initiatives. A graduate from the University of Puerto Rico, Raúl holds a Business Administration Degree, with a major in Finance and Accounting. He is a Certified Public Accountant. Raul is also President/ CEO of Droguería Betances. Executive Team
Rafael Rodríguez Vice-President Rafael hold a Business Administration Degree, with a manor in Marketing from the University of Puerto Rico. He started his business career working in a Family Owned business. He was one of the founding members of the Selecto Chains Supermarkets. In 1981, he moved to the US, worked with town Fortune 500 companies Campbell Soup Company and the Miller Brewing Co., a division of Phillip Morris, working as a Sales Representative, Account Manager, Brand Manager and Sales Supervisor. With Grupo Modelo, the manufacturer of Corona Extra, he worked in the International Division managing the Caribbean and the Central American Market.
María Victoria started her career at Ernest & Young. She occupied the positions of the Finance Director for the Puerto Rico Tourism Company, Auxiliary Secretary of Administration & Finance for the Secretary of Transportation & Public Works, President of the Highway Authorities Auctions Committee, Finance Director for the Municipality of San Juan. María Victoria is member of the Finance Analyst Association and CPA Society of Puerto Rico. Graduated from University of Puerto Rico, Magna Cum Laude on 1985, Business Administration Degree with mayor in Accounting. She is certified Public Accountant. Executive Team María Victoria León Freire, CPA Director Financial Department
Elizabeth Garratón, R.Ph. Vice-President Healthcare Division Elizabeth is a Registered Pharmacist, graduated from the University of Puerto Rico Medical Science Campus, 21 years ago. As Vice President of the Healthcare Division of LGI, she leads all the Companys ethical, OTC products marketing, and sales strategies executions. Characterized by a dynamic personality, she was responsible for the outstanding launch of Suboxone® and Subutex® products in the local market, being the first time that a medicine serves as a true alternative for opiate addiction in Puerto Rico. Executive Team
Carlos holds an MBA in Marketing from the University of New Haven in Connecticut. Later, he lead his own Company dedicated to Product Management for 14 years. Previously, he was Brand Manager for Kellogg's and Marketing Manager for Revlon in Puerto Rico. As Vice President of LGI Consumer Division, he is responsible for the strategic planning, marketing and sales of LGI consumer goods. His ability to understand the consumer mindset and uncover the consumer insights has built LGI business to a new level. Therefore, enhancing LGI customers relationships. Carlos Martinez, MBA Vice-President Consumer Division Executive Team
Marisol González Jiménez, Executive Director A proactive and forward thinker, Marisol is a Summa Cum Laude Business Administration graduate of the Interamerican University of Puerto Rico, with 15 years of experience and hands-on knowledge in sales, marketing and operations. An energetic leader, her excellent organizational and motivational skills and business focus earned her the actual role in LGI leadership team. Executive Team
Janette Pérez Brand Manager Executive Team Patience and perseverance are the attributes that mostly characterizes Janette. She has worked her way up at LGI over the past ten years. She started in 1994 as a Medical Representative; by 2002 she became Sales Supervisor, by 2004 Director of our Pharmaceutical Division and by 2005, Brand Manager. She is responsible, among many other things, for monitoring product sales and marketing in drugstores and for the success of Ciruelax® market leading brand and recipient of LGI Top Company Awards in 2002 and 2004, respectively. She is also in charge of several OTC product lines. Janette holds a bachelors Degree in Science with a major in Medical Representative from the Interamerican University of Puerto Rico.
Luis Alicea Emmanuelli Operations Director Luis holds a BBA in Arts with a major in Administration from the Interamerican University. He has been offering Logistics Services for the Pharmaceutical Industry and Consumer for the past 15 years. Luis has participated in several seminars such as Performance & Measurements in Logistics, Physical Inventories & Cycle Counts, Planning and improving warehouse operations and project managements. Executive Team
Enid Blasini Rubero Quality Assurance Director Enid holds a Bachelors Degree in Science in Industrial Engineering from The University of Puerto Rico, Mayagüez Campus. She worked as a Supply Chain Manager for Procter & Gamble for 14 years covering the areas of Purchasing, Inventory Management, Warehouse Management, Inbound/Outbound Transportation, 3PL Management, Quality Assurance and Internal Controls Areas. With her vast experience in all Supply Chain Logistics areas, she is key to the development and implementation of the highest standards on the operational performance as well as on the Quality Assurance and Internal Controls areas of LGI. She is also an expert in SAP on the Purchasing, Warehouse Management and Master data Modules. She has been trained as coach on Developing People, Total Quality Management, Persuasive Selling, 5 Sigma, among many other logistics relevant topics. Executive Team
A graduate of UPR, Bachelor in Science, Chemistry and Math Majors. Worked for IBM as a Systems Programmer, Systems Engineer and Professor in IBMs Educational Center. Strong background in both Systems Analysis and Programming. Has held I/T supervisory positions in the private sector an the banking industry. Joined Luis Garratón, Inc. in 2005 and has played a key role in the implementation of ASW software for the company. Executive Team Magda Delpin IT Manager
Strengths Company 60 years of Market Experience Long term relationship with principals Product Management structure Merchandising support Marketing Support Diversified product portfolio Strong sales force structure Service and Quality Culture High level of professionalism and integrity Long term commitment
With over 60 years of market experience, LGI has the people, the knowledge and the programs to successfully achieve your Company business goals in todays Caribbean marketplace. Lets fuel your growth and success, lets do it with Luis Garratón, Inc! Rev. 7/14/09