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Luis Garratón, Inc. Business Profile.

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Presentation on theme: "Luis Garratón, Inc. Business Profile."— Presentation transcript:

1 Luis Garratón, Inc. Business Profile

2 Index Who we are Our Commitment Our Mission Our Vision Values
Human Resources Organization Healthcare Division Consumer Division Logistics Division Market Scope Leadership Team

3 Who we are Luis Garratón, Inc. (LGI) is a privately owned corporation established in Today, the Company provides services and sales of ethical and OTC pharmaceutical products and consumer goods such as: dry foods, household goods and health and beauty products. LGI also provides warehousing and logistics services. Corporate Headquarters and Warehouse facilities are located in Luchetti Industrial Park, Bayamón , Puerto Rico. Warehouse is 80,000 sq ft., with a controlled temperature area for Rx products. In addition, LGI has a 60,000 sq ft. warehouse facility located in Carolina.

4 Our Commitment We succeed only when we meet and exceed the expectations of our clients. We have a passion for excellence and endeavor to set and deliver the highest standards of service, value, integrity and fairness.

5 Our Mission To market and sell quality products and services through higher standards of performance for the benefit of the companies that we represent, their customers, our employees and the community we serve.

6 Our Vision Establish a solid network with clients and suppliers by
providing full market coverage for their consumers. Excel in the logistics business services providing our clients with a state-of-the-art technology, quality assurance programs and high caliber professionalism.

7 Our Values Our actions are a reflection of our values. For this reason
we engage ourselves to the highest levels of ethical behavior. Client Focus Being committed to our clients, performing whatever it takes to exceed their expectations. Integrity To perform our services with absolute rectitude, transparency and honesty. Team Work Active participation in collaborative efforts to generate measurable and sustainable results to advance our business partners.

8 Our Values Leadership Alignment with our business partners needs, to achieve extraordinary results and support their business growth. Innovation Creative initiatives in our daily performance on behalf of our clients and their customers. Respect A true commitment to respect our Clients, Suppliers, Colleagues and the communities that we serve.

9 Our Values Accountability
To assume total responsibility for the results of our professional performance. Commitment and Absolute Loyalty To fulfill our business and Christian roles in the communities we serve.

10 Human Resources Job Evaluation Policy Reward and Recognition Policy
Areas of opportunities Reinforcement of strengths Reward and Recognition Policy Non-union labor environment Effective communication Open door policy Continuous training Personnel Turnover Minimum Individual Advancement Quality of Life

11 Our Organization

12 HealthCare Division

13 Healthcare Division

14 Our Healthcare Division Services
Product and supplier loyalty, focused on our represented products. Sales & marketing strategies, development and executions. In-store and Pharmacy promotions. Daily visits to physicians’ offices and follow up calls. Sales/Inventory report analysis to determine sales performance and trends. Active participation and support of our partners in trade shows, conventions and outreach events. Rx and OTC products registration in the Puerto Rico Department of Health. Coordination of training seminars for Medical and Sales Representatives. Government Sales: Bids Contracts

15 Our Healthcare Division Services
Marketing efforts targeted to family, gastroenterologists, hematologists, psychiatrists, neurologists, general and internal medicine physicians. Regular visits to community hospitals, PHS Hospitals and drug wholesalers. Direct sales to pharmacies. Key drug wholesalers, top chains and independent stores networking. Medical conferences with health-related professionals to introduce pharmaceutical products and enhance existing ones. Managed Care Support Presentation of new products to insurance companies approvals in formularies (including Health Reform) and proposal negotiations Compliance with Federal and local laws, regulations and rules. Return goods service to customers.

16 Health Care Market

17 Our Business Associates
Among the current, distinguished companies that our Healthcare Division represent are: Procter & Gamble Genzyme Laboratories Glaxo SmithKline JHP Pharmaceuticals MEDA Pharmaceuticals Reckitt Benckiser Shire U.S. Abbott Laboratories PR Inc.

18 Consumer Division

19 Administrative Assistant
Consumer Division VP SALES & MARKETING Consumer Products Sales Supervisor Key Account 3 Brand Manager School Supply Team At Large 1 Assistant Brand Manager Sales Rep 10 Customer Service 2 Merchandiser 5 US Chain Sales Specialist 4 Sales Rep. 6 Administrative Assistant Sales Analyst CHAIN INDEPENDENT

20 Our Consumer Division Services
In-store “planograms” to maximize product exposure. Consistent strategic promotional efforts to support our Brands. Monitor distribution levels to obtain strong market coverage. Periodic business reviews with top chains. Merchandising efforts to support the selling cycles. Market Research to determine product positioning. Active participation in trade shows and conventions. Periodic business reviews with our suppliers to identify opportunities.

21 Our Business Associates
Among the current Companies that our Consumer Division distribute are: SCHOOL SUPPLY Crayola Bic Pentel Pilot Fiskars Other OTHER CONSUMER PRODUCTS Playskool Merisant Same Westsoy Nissin Soup Pic Corp. Servaas Labs Bar Keeper Friends King Pine STRATEGIC ALLIANCES Gerber 3M HBC Boost Humphrey’s Lanman & Kemp Garden House Labs Ciruelax / Prunelax Konsyl Labs AMO D & G Schering

22 Our Market Scope Independent Supermarkets Supermarket Chains
Mass Merchandisers Department Stores Drug Wholesalers Hardware Stores Doctors United States Military Bases Hospitals Government Institutions Community Pharmacies Drugstore Chains Cooperative Buying groups Drug stores Supermarkets Food Clubs

23 Our Market

24 Discount Stores

25 Dollars Stores

26 Supermarket Chains

27 Membership Clubs

28 Food Wholesalers and Cash & Carry

29 Independent Supermarkets

30 Logistics Services

31 Logistics Division Organizational Chart
PRESIDENT LOGISTICS DIRECTOR MANAGERS SUPERVISORS TEAM LEADERS OPERATORS CUSTOMER SERVICE SUPERVISOR CUSTOMER SERVICE REPRESENTATIVE QUALITY ASSURANCE DIRECTOR EXECUTIVE DIRECTOR

32 Logistics Division Scope
As a third party logistics provider (3PL), LGI specializes in integrated warehousing and transportation services that are scaled and customized to our client’s needs.

33 Logistic Services Receiving & Put away
The proper storage and tracking of inventory ensures delivery times therefore, asset management costs are reduced. Warehousing LGI has three warehouse facilities in Bayamón, Carolina & Cataño Security, Temperature control, Cleaning, Pest Control & Employee training are the back bones of the warehouse operations. Dispatching Pick & pack fulfillment services Cross docking Packaging/repackaging Delivery Our capabilities facilitates the efforts to reach new and existing customers inside and outside of Puerto Rico. Fleet of over 40 trucks between owned and certified DOT independent truckers. Customized system of freight transportation Latest in Delivery tracking technology Returns Return merchandise processing Drug Recalls Cycle counts Customized inventory control management-inventory reporting, cycle counts, physical counts, etc. 33

34 Warehouse Management System
Design for Consumer and Pharmaceutical Distribution. Radio frequency system. Manage product by lot number and expiration date. Location Management. Full integrated platform that can communicate with: SAP  JD Edward  Oracle System Cycle Count System. Reserve Inventory of location level. Dangerous Goods Handling. Customer Delivery System. Alert System – notifies via or text message to a mobile device that the product has been delivered

35 Quality Assurance Program
Management Commitment Training Facilities and Equipment Cleaning Pest Control & Maintenance Written Procedures Warehousing and Handling of Inventory Personnel Management Safety Security Record keeping Monitoring Validation Performance Indicator Tracking of Results Responsibilities by third parties

36 Performance Indicators
On-time deliveries Dispatch productivity Dispatch accuracy Shipment accuracy Receiving Inventory accuracy Cycle Count Inventory variations Claims Damages

37 Logistics Division Service Culture
Our primary Organizational principle is its Service Culture. It is a natural way of thinking for all our employees, constantly seeking to meet and exceed our customers and business partners expectations. Our Service Culture is reinforced in all trainings provided to our employees at all levels of our company. We also evaluate and reward our employees performance annually.

38 Logistics Division Partners
Consumer & Over the counter products Cooperativa de Farmacias Puertorriqueñas (Coopharma) Cordialsa Boricua Empaques Gerber Products P & G Professional Care (Wella) Vinos Selección WG Group Revlon Kellogg’s Rx & Controlled substance products Efficient Laboratories Lanza & Sons. Llorens Pharmaceuticals Portal Pharmaceuticals Repor Labs. Biovail

39 Strengths Management - Logistics Over 20 years of experience in
Logistics Business Quality Control Program Knowledge of Internal Control Sarbanes Oxley requirements Knowledge of Warehouse organizational structure Over 20 transitions of companies to third party logistics

40 Executive Team Raúl Rodríguez, CPA President/ CEO
As President / CEO, Raúl brings to LGI Inc. an extensive and profound experience in leading top locally owned companies in Puerto Rico. He started his career at Deloitte & Touche and later worked as Vice President of Finance and Administration at César Castillo, Inc. Among the outstanding positions that he has occupied during his career are: Chairman of the CPA Society of Puerto Rico ; Chairman/ Treasurer of the ICPR Junior College Board and Chairman of the Inter-American Accountant Associations Quality Commissions from 2002 to present. Raúl has been the recipient of various professional awards; among them, the Certified Public Accountant of Puerto Rico in As an active community leader, he has volunteered in major civic and sports associations, among other community initiatives. A graduate from the University of Puerto Rico, Raúl holds a Business Administration Degree, with a major in Finance and Accounting. He is a Certified Public Accountant. Raul is also President/ CEO of Droguería Betances.

41 Executive Team Rafael Rodríguez Vice-President
Rafael hold a Business Administration Degree, with a manor in Marketing from the University of Puerto Rico. He started his business career working in a Family Owned business. He was one of the founding members of the Selecto Chains Supermarkets. In 1981, he moved to the US, worked with town Fortune 500 companies Campbell Soup Company and the Miller Brewing Co., a division of Phillip Morris, working as a Sales Representative, Account Manager, Brand Manager and Sales Supervisor. With Grupo Modelo, the manufacturer of Corona Extra, he worked in the International Division managing the Caribbean and the Central American Market.

42 Executive Team María Victoria León Freire, CPA Director
Financial Department María Victoria started her career at Ernest & Young. She occupied the positions of the Finance Director for the Puerto Rico Tourism Company, Auxiliary Secretary of Administration & Finance for the Secretary of Transportation & Public Works, President of the Highway Authorities Auctions Committee, Finance Director for the Municipality of San Juan. María Victoria is member of the Finance Analyst Association and CPA Society of Puerto Rico. Graduated from University of Puerto Rico, Magna Cum Laude on 1985, Business Administration Degree with mayor in Accounting. She is certified Public Accountant.

43 Executive Team Elizabeth Garratón, R.Ph. Vice-President
Healthcare Division Elizabeth is a Registered Pharmacist, graduated from the University of Puerto Rico Medical Science Campus, 21 years ago. As Vice President of the Healthcare Division of LGI, she leads all the Company’s ethical, OTC products marketing, and sales strategies executions. Characterized by a dynamic personality, she was responsible for the outstanding launch of Suboxone® and Subutex® products in the local market, being the first time that a medicine serves as a true alternative for opiate addiction in Puerto Rico.

44 Executive Team Carlos Martinez, MBA Vice-President Consumer Division
Carlos holds an MBA in Marketing from the University of New Haven in Connecticut. Later, he lead his own Company dedicated to Product Management for 14 years. Previously, he was Brand Manager for Kellogg's and Marketing Manager for Revlon in Puerto Rico. As Vice President of LGI Consumer Division, he is responsible for the strategic planning, marketing and sales of LGI consumer goods. His ability to understand the consumer mindset and uncover the consumer insights has built LGI business to a new level. Therefore, enhancing LGI customers’ relationships.

45 Executive Team Marisol González Jiménez, Executive Director
A proactive and forward thinker, Marisol is a Summa Cum Laude Business Administration graduate of the Interamerican University of Puerto Rico, with 15 years of experience and hands-on knowledge in sales, marketing and operations. An energetic leader, her excellent organizational and motivational skills and business focus earned her the actual role in LGI leadership team.

46 Janette Pérez Brand Manager
Executive Team Janette Pérez Brand Manager Patience and perseverance are the attributes that mostly characterizes Janette. She has worked her way up at LGI over the past ten years. She started in 1994 as a Medical Representative; by she became Sales Supervisor, by Director of our Pharmaceutical Division and by 2005, Brand Manager. She is responsible, among many other things, for monitoring product sales and marketing in drugstores and for the success of Ciruelax® market leading brand and recipient of LGI Top Company Awards in and 2004, respectively. She is also in charge of several OTC product lines. Janette holds a bachelor’s Degree in Science with a major in Medical Representative from the Interamerican University of Puerto Rico.

47 Luis Alicea Emmanuelli Operations Director
Executive Team Luis Alicea Emmanuelli Operations Director Luis holds a BBA in Arts with a major in Administration from the Interamerican University. He has been offering Logistics Services for the Pharmaceutical Industry and Consumer for the past 15 years. Luis has participated in several seminars such as Performance & Measurements in Logistics, Physical Inventories & Cycle Counts, Planning and improving warehouse operations and project managements.

48 Enid Blasini Rubero Quality Assurance Director
Executive Team Enid Blasini Rubero Quality Assurance Director Enid holds a Bachelor’s Degree in Science in Industrial Engineering from The University of Puerto Rico, Mayagüez Campus. She worked as a Supply Chain Manager for Procter & Gamble for 14 years covering the areas of Purchasing, Inventory Management, Warehouse Management, Inbound/Outbound Transportation, 3PL Management, Quality Assurance and Internal Controls Areas. With her vast experience in all Supply Chain Logistics areas, she is key to the development and implementation of the highest standards on the operational performance as well as on the Quality Assurance and Internal Controls areas of LGI. She is also an expert in SAP on the Purchasing, Warehouse Management and Master data Modules. She has been trained as coach on Developing People, Total Quality Management, Persuasive Selling, 5 Sigma, among many other logistics relevant topics.

49 Executive Team Magda Delpin IT Manager
A graduate of UPR, Bachelor in Science, Chemistry and Math Majors. Worked for IBM as a Systems Programmer, Systems Engineer and Professor in IBM’s Educational Center. Strong background in both Systems Analysis and Programming. Has held I/T supervisory positions in the private sector an the banking industry. Joined Luis Garratón, Inc. in 2005 and has played a key role in the implementation of ASW software for the company.

50 Strengths Company 60 years of Market Experience
Long term relationship with principals Product Management structure Merchandising support Marketing Support Diversified product portfolio Strong sales force structure Service and Quality Culture High level of professionalism and integrity Long term commitment

51 Let’s fuel your growth and success,
With over 60 years of market experience, LGI has the people, the knowledge and the programs to successfully achieve your Company business goals in today’s Caribbean marketplace. Let’s fuel your growth and success, let’s do it with Luis Garratón, Inc! Rev. 7/14/09


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