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Blog.kw.com/livefeed #KWFR #KWRI FOLLOW TALK RSTLMTools to Strengthen Market Center Leadership Georgia Alpizar.

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Presentation on theme: "Blog.kw.com/livefeed #KWFR #KWRI FOLLOW TALK RSTLMTools to Strengthen Market Center Leadership Georgia Alpizar."— Presentation transcript:

1 blog.kw.com/livefeed #KWFR #KWRI FOLLOW TALK RSTLMTools to Strengthen Market Center Leadership Georgia Alpizar

2 #KWFR Presenter 2 Georgia Alpizar Regional DirectorNorth Florida RSTLM: Tools to Strengthen Market Center Leadership

3 Please complete an evaluation form found in the back of your program guide. RSTLM: Tools to Strengthen Market Center Leadership 3

4 Why You Are Here 4RSTLM: Tools to Strengthen Market Center Leadership

5 #KWFR Recruit Select Tools 5RSTLM: Tools to Strengthen Market Center Leadership

6 Assess Your Current Organization Target Outcomes: Gain a solid understanding of: Current organization structureCurrent organization structure Reporting dynamicsReporting dynamics Behavioral strengthsBehavioral strengths Opportunities for growth and changeOpportunities for growth and change 6RSTLM: Tools to Strengthen Market Center Leadership

7 Assess Your Current Organization Tool: Drawing of Organizational ChartTool: Drawing of Organizational Chart 7 Market Center RSTLM: Tools to Strengthen Market Center Leadership Operating Principal MCA Team Leader Reception Investor Group

8 Assess Your Current Organization Tool: Drawing of Organizational ChartTool: Drawing of Organizational Chart 8 Millionaire Real Estate Agent Marketing & Admin Mgr Transaction Coordinator Buyer Specialist Lead Buyer Specialist Lead Listing Specialist Mega Team RSTLM: Tools to Strengthen Market Center Leadership

9 Assess Your Current Organization Tool: Reddies, Greenies, BrowniesTool: Reddies, Greenies, Brownies 9 12345678910 ------------------------------------------------|------------------------------------------------------------- Below Average Average Well Above RSTLM: Tools to Strengthen Market Center Leadership

10 Determine Job Requirements Target Outcomes:Target Outcomes: Define the qualities and specific traits this person will bring to your organizationDefine the qualities and specific traits this person will bring to your organization 10RSTLM: Tools to Strengthen Market Center Leadership

11 Determine Job Requirements Tool: Job ProfileTool: Job Profile Job standardsJob standards Job requirementsJob requirements Behavioral requirementsBehavioral requirements Job narrativeJob narrative 11 Q: Where can I find these documents once Im back at the office? A: On the Toolkit tab at kwu.kw.com/ recruitselect. RSTLM: Tools to Strengthen Market Center Leadership

12 Determine Behavioral Requirements 12 The DISC Behavioral Tendencies LowHigh AggressivenessV1 SociabilityV2 CalmnessV3 ConformityV4 1 2 3 4 5 6 7 8 9 The AVA Tools: RSTLM: Tools to Strengthen Market Center Leadership

13 Determine Behavioral Requirements 13 The Job Activity Rating RSTLM: Tools to Strengthen Market Center Leadership

14 Do the Screening Interview 14 Target Outcomes: Consult with the candidates on DISC results Eliminate poor job match candidates Decide whether to continue with the candidate RSTLM: Tools to Strengthen Market Center Leadership

15 Do the Screening Interview 15 Tools: Job Description DISC Report Notes WEIGH Action Plan RSTLM: Tools to Strengthen Market Center Leadership

16 Reference Check 16 Target Outcomes: Verify information received Verify perceptions, feelings Get objective input Get additional information RSTLM: Tools to Strengthen Market Center Leadership

17 Reference Check 17 Tools: Candidates reference list form Reference check script and notes RSTLM: Tools to Strengthen Market Center Leadership

18 Do the Comprehensive Interview 18 Target Outcomes: Validate behavior Develop total understanding of the person Develop mutual trust and rapport Identify hot buttonsfind out what they want RSTLM: Tools to Strengthen Market Center Leadership

19 Do the Comprehensive Interview 19 Tools: Judgment evaluation AVA report AVA laminate Comprehensive interview questions RSTLM: Tools to Strengthen Market Center Leadership

20 #KWFR Action Training Tools 20

21 The First 100 Days RSTLM: Tools to Strengthen Market Center Leadership21 Tool: Growth/Control Relationship Graph

22 The First 100 Days 22 Tool: Closed Loop Training Model 1. 2. 3. 4. 5. 6. 7. Closed Loop Training RSTLM: Tools to Strengthen Market Center Leadership

23 Identify Training Topics 23 Target Outcomes: Identify scope of topics to be included in in personalized action training plan. RSTLM: Tools to Strengthen Market Center Leadership

24 Identify Training Topics 24 Tools: Key areas of accountability and key tasks Use these to identify training topics for your new team member RSTLM: Tools to Strengthen Market Center Leadership

25 Identify Training and Milestone Tasks 25 Target Outcomes: Prepare a plan of activities Sequence training topics in a custom/personalized 100 day program RSTLM: Tools to Strengthen Market Center Leadership

26 Identify Training and Milestone Tasks 26 Identify training activities and key milestones to accomplish during the first 100 days RSTLM: Tools to Strengthen Market Center Leadership Tools

27 The KASH Talk 27 Target Outcomes: Close the training loop Identify areas or growth/challenge for specific job competencies Identify how you can help enhance the learning experience Strengthen your relationship RSTLM: Tools to Strengthen Market Center Leadership

28 The KASH Talk 28 Tools: KASH Model Knowledge Attitudes and Beliefs Skills Habits RSTLM: Tools to Strengthen Market Center Leadership

29 The KASH Talk 29 Tools KASH worksheet Hold feedback sessions regularly using the KASH Worksheet RSTLM: Tools to Strengthen Market Center Leadership

30 The 4-1-1 Session 30 Target Outcomes: Review p rior week's activities and progress toward goals Set next weeks goals and activities Consult with team member to close the loop Strengthen relationship RSTLM: Tools to Strengthen Market Center Leadership

31 The 4-1-1 Session 31 Tools: 4-1-1 Goal Worksheet RSTLM: Tools to Strengthen Market Center Leadership

32 Red Light/Green Light Evaluation 32 Target Outcome Evaluate team member's fit for the job Address concerns/stop (red light) or Reinforce/continue Action Training (green light) RSTLM: Tools to Strengthen Market Center Leadership

33 Red Light/Green Light Evaluation 33 Tools: Red Light/Green Light evaluation worksheet RSTLM: Tools to Strengthen Market Center Leadership

34 #KWFR Lead Motivate Tools 34

35 Goals, Priorities, Strategies 35 Target Outcomes: Specify the goals and priorities for your organization Bring focus to your leadership activities Reinforce/continue Action Training (green light) RSTLM: Tools to Strengthen Market Center Leadership

36 Goals, Priorities, Strategies 36 Tools: 1-3-5 Goals, Priorities, Strategies (GPS) 1Big Goal or Outcome Objective 3Major Priorities for that Goal 5Strategies to Achieve Each Priority RSTLM: Tools to Strengthen Market Center Leadership

37 Monitor Critical Path Dials 37 Target Outcomes: Complete the necessary actions to achieve pre-set objectives Qualitatively indicate how well activities are completed RSTLM: Tools to Strengthen Market Center Leadership

38 Monitor Critical Path Dials 38 Tools: Critical path dials worksheet Use the worksheet to set the dials for the roles you choose RSTLM: Tools to Strengthen Market Center Leadership

39 Monitor Critical Path Dials 39 Tools: Critical Path Over Time JanMarMayJulySeptNovFebAprilJuneAugOctDec max avg min 6 8 10 RSTLM: Tools to Strengthen Market Center Leadership

40 Quadrant View 40 Target Outcomes: Objectively evaluate team Determine productivity and potential RSTLM: Tools to Strengthen Market Center Leadership

41 Quadrant View 41 Tools: High Potential, High Productivity High Potential, Low Productivity Low Potential, High Productivity Low Potential, Low Productivity Potential Productivity RSTLM: Tools to Strengthen Market Center Leadership

42 Performance Wheel 42 Target Outcomes: Construct an achievement team RSTLM: Tools to Strengthen Market Center Leadership

43 Performance Wheel 43 Tools: Attitudes Authority Responsibility Knowledge Skills Habits 10 RSTLM: Tools to Strengthen Market Center Leadership

44 ID the Issue/Outcome Framing 44 Target Outcomes: Uncover the real problem Put focus on solutions RSTLM: Tools to Strengthen Market Center Leadership

45 ID the Issue/Outcome Framing 45 Tool Tools: Excellent questions What do you think the real problem is? What do you want? When do you want it? How will you know that you have it? When you get what you want, what else in your life will improve? What resources do you have available to help you with this? Etc. RSTLM: Tools to Strengthen Market Center Leadership

46 Putting the Tools to Use 46 On the Toolkit tab at kwu.kw.com/recruitselect kwu.kw.com/actiontraining kwu.kw.com/lead/motivate Where can I find these tools once Im back at the office? RSTLM: Tools to Strengthen Market Center Leadership

47 Downloads To download a free copy of this presentation, go to www.familyreunion.kw.com/downloadsTo download a free copy of this presentation, go to www.familyreunion.kw.com/downloads www.familyreunion.kw.com/downloads 47 RSTLM: Tools to Strengthen Market Center Leadership

48 blog.kw.com/livefeed #KWFR #KWRI FOLLOW TALK Thank You! Please complete an evaluation form found in the back of your program guide. To download a free copy of this presentation, GO TO: www.familyreunion.kw.com/downloads

49 blog.kw.com/livefeed #KWFR #KWRI FOLLOW TALK


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