Presentation on theme: "Doing Business: Belgium & the Netherlands, the difference compared"— Presentation transcript:
1 Doing Business: Belgium & the Netherlands, the difference compared Andreas ter Woort
2 Who am I ? So… What's the point…? Name: Andreas ter WoortNationality: Dutch“if you ain’t Dutch, you ain’t much!”So… What's the point…?House: WindmillWhere: Below sea levelCloths: Wooden shoes and traditional dress
24 Which culture is a) the most “Consensus” seeking b) the most “Decisive” ?NLSWEDENJAPANUKBELGIUM
25 Which culture is a) the most “Consensus” seeking b) the most “Decisive” ?NL14SWEDEN5JAPAN95UK66BELGIUM54
26 Bungee Jumping: Certain or not? 4. Dealing with UncertaintyBungee Jumping: Certain or not?
27 Which culture requires a) most structure and detail b) least structure and detail?NETHERLANDSBelgiumCzech Rep.GBGERMANY
28 Which culture requires a) most structure and detail b) least structure and detail?NETHERLANDS50Belgium94Czech Rep.71GB35GERMANY65
29 Action & Implementation American / UKDutchActionBelgiumGermanyTime
30 Manager's role varies across cultures Source : André Laurent2030405060107080 % Percentage in agreementGreat BritainSwedenNetherlandsUSADenmarkSwitzerlandBelgiumGermanyFranceItalyIndonesiaJapan101718232738444653667378171823“It is important for a managerto have at hand precise answers tomost of the questions that hissubordinates may raise abouttheir work”2738444653667378
31 Implication for communication Between Netherlands& Belgium Respect / Dis-respect for HierarchyRules / General guidelinesFormality / Act normalPerformance versus performance…
33 Practical tips for Belgians Be less directPay a lot more attention to non-verbalReady to spend more time on relationship buildingDo not keep talking when there is silence. Give it some timeWhen the communication breaks down, try to solve it bilaterally or through an intermediary
34 Practical tips for Dutch Be less directDo not make jokes. Really…Ready to spend more time on relationship buildingRespect hierarchyListen (in other words, shut up for once!)Detail, detail, detail (also legal!)
35 “Everything that irritates us about others… can lead us to an understanding of ourselves.” Culture is both comfortable and transparent - we swim in it everyday and don’t notice it - until someone different comes along.Carl Jung
36 Want to know more? Visit: www.culturematters.com Thank you!Culture is both comfortable and transparent - we swim in it everyday and don’t notice it - until someone different comes along.