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Standard of the month APRIL National Safety and Quality Health Service (NSQHS) Standard 10: Preventing falls and harm from falls.

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Presentation on theme: "Standard of the month APRIL National Safety and Quality Health Service (NSQHS) Standard 10: Preventing falls and harm from falls."— Presentation transcript:

1 Standard of the month APRIL National Safety and Quality Health Service (NSQHS) Standard 10: Preventing falls and harm from falls

2 Overview of Standard of the Month The National Standards in Action program is about providing high quality, safe patient care and improving the patient experience. Every month will see the launch of Standard of the Month ensuring all staff: – understand the requirements of each NSQHS National Standards – are familiar with relevant policies and procedures – are encouraged to undertake relevant education and quality improvements – prepare for accreditation in

3 Overview of Standard 10 Aim: Reduce the incidence of patient falls and minimise harm from falls for patients in care. 1 Systems for prevention of falls including screening and/or assessing patients for falls risk and having multifactorial falls prevention strategies in place. Ensure that a patients falls risk is recognised promptly and appropriate action is taken.

4 Importance of Standard 10 Falls-related injury is one of the leading causes of morbidity and mortality in older Australians Falls and falls related injuries comprise 80% of injury-related hospital admissions in people aged 65 years and over Older people, in particular, are at increased risk of falls when they enter health care facilities. 30% of falls in hospitals results in injuries The social impact of reduced independence through fear, the potential for loss of independence and the increased burden on families can be significant. 1

5 Importance of Standard 10 Due to an ageing population, if nothing is done to prevent falls injuries in Australia: The estimated cost of falls related injuries will increase to $1,375 million per year in 2051 (was $498.2 million in 2001). The equivalent of 2,500 additional beds will permanently be allocated to treating falls- related injuries by

6 Fall A fall involves a person who for some reason inadvertently drops down to a lower level. (World Health Organisation, 2006). Causes may include: slip, trip, collision, pushing and shoving from another person, or a medical condition 4 The frequency and severity of falls-related injuries increases significantly with age. Younger people at increased risk of falling, such as those with a history of falls, neurological conditions, cognitive problems, depression, visual impairment or other medical conditions leading to an alteration in functional ability

7 Criteria for achieving Standard 10 1.Governance and systems for preventing falls 1.Screening and assessing risks of falls and harm from falling 2.Preventing falls and harm from falls 3.Communicating with patients and carers 1

8 Documentation FRAT – on admission, every 3 days and following a fall/near miss/change in condition Falls prevention strategies must be documented Report falls, adverse events and near misses as incidents – this provides clinical data to monitor the frequency and severity of falls. 1 If its not documented – you did not do it! Document to prove you did everything to minimise the patients risk of a fall

9 Auditing and Investigation Auditing and evaluation of documentation and the health care environment: – Identifies areas of improvements and further allocation of resources and education – Monitors compliance with, and the use of, falls minimisation policy and procedures Falls are reported, investigated and analysed: – With the aim of preventing further falls and harm from falls by identifying risks. – At a ward level, by hospital project teams and at the highest level of governance e.g. fall committees, to identify common causes and trends in fall incidents 1 These evaluation and audit results are communicated to the clinical workforce along with improvement strategies and the timing/structure of re-audits to monitor the effects of these strategies

10 FRAT – Falls Risk Assessment Tool FRAT is used for screening and assessing a patients risk of falls and their potential to be harmed by falls A falls risk assessment must be completed: – within 24 hours of admission – 3 rd daily (acute care settings) – when a patients health status changes – after a fall – prior to discharge. Interventions & fall prevention strategies must also be recorded in the patients care plan and in their clinical notes Also ask patients about the frequency, context and characteristics of any falls over the past year 6 There must regular auditing to ensure the above activities are occurring 4

11 Risk Factors Cognitive & sensory impairment, impulsive behaviour, Pain, Continence problems, Falls history, including causes and consequence (such as injury and fear of falling), Footwear that is unsuitable or missing (shoes need to hold the foot firmly), Health conditions, Medications, Postural instability, mobility or balance problems, Syncope syndrome, Visual impairment, 6 Environment factors including equipment. 7

12 Preventing falls and harm from falls Make the environment safe: If high risk – patient nursed on a Lo-Lo bed at its lowest height If moderate to low risk - the bed is at an appropriate height so the patients knees are at 90 when sitting on the side of the bed Their room is kept free of spills and clutter There is adequate lighting for the patients needs, particularly at night The patient is aware of, and can easily reach personal possessions especially glasses, hearing aids and gait aids Orientate and if required re-orientate patient to surroundings especially bathroom and nurse call bell High risk patients in high visibility rooms Minimise the use of restraints and bedside rails

13 Preventing falls and harm from falls Identify less obvious risk factors: Review medication, particularly high-risk medications such as sedatives, antidepressants, antipsychotics and centrally acting pain relief Measure postural blood pressure Organise routine screening urinalysis to identify urinary tract infections Full patient assessment e.g. dehydration, pain, blood tests for hyponatraemia, remove unnecessary attachments asap e.g. IDC, IVT, etc Encourage physical activity as inactivity increases the risks of loss of conditioning and reduced functional capacity

14 Preventing falls and harm from falls Ensure falls prevention is maximised: Do roundings hourly (establish a care plan for bowel and bladder function), especially for high risk patients 7 Allow patients time to adjust to changes in positions, promote leg exercises (pointing their toes down) to encourage venous blood supply. Encourage patients when ambulating – hold head high and focus eyes ahead, tuck pelvis under torso, position feet a shoulder width apart, gently tighten stomach muscles. Utilise all appropriate equipment e.g. low-low beds, concave mattresses, chair sensors, bed sensors, floor mats, hip protectors, non-slip mats, etc.

15 Preventing falls and harm from falls Instruct the patient how to use aids e.g. 4WF, etc and check their understanding after instruction Minimise the use of restraints and bedside rails Consider vitamin D supplementation as a routine management strategy for mobile older patients If patient is moderate to high risk – orange falls risk sign must be placed above their bed Appropriate referrals to PT, OT (with home assessments), dietician, continence nurse, pharmacist, etc.

16 Preventing falls and harm from falls Moderate to high risk patient: A high falls risk must be documented on the Patient Alert Form 00 Remember to regularly reassess FRAT score If a patient falls from a low-low bed in its lowest position onto a floor mat and no injury occurs, document in the clinical progress notes but a Riskman is not required Fall mats only to be used at night time. Remain with patient in the bathroom. Best practice is to use more than one technique to prevent falls (constantly assess the effectiveness and appropriateness of each strategy)

17 Preventing falls and harm from falls Fall prevention strategies that have been identified but have not been implemented must have the reason for non-implementation documented in the patients progress notes & reported to the nurse in charge All falls prevention and harm minimisation interventions, planned and current, should be included in verbal handover Handover should include any inpatient falls or near misses Falls risk, actual falls and risk minimisation strategies must all be documented in PFMS

18 Restraints Category 1 restraints – Are when limb(s)are secured to a bed or trolley – Prescribed by an authorised medical officer/psychiatrist, sectioned under the mental health act – Contact Dr Peter Lange before initiating category 1 restraints Category 2 restraints – bed rails (unless transporting the patient), tilting/tub chairs, lap belts, concave mattress, mittens (found in APU storeroom) – Nurse in charge can initiate category 2 restraints but must report without delay to authorised medical officer/psychiatrist. Release restraints every 2 hours Document the release of the restraints and limb observations on the mechanical restraint order and observation forms Mechanical restraints must be used as a last resort and in the least restrictive manner. The reasons for the use of the restraints and the ongoing plan must be documented in the medical notes. 9

19 Communicating with patients and carers The brochure Tips to prevent falls and keep you safe in hospital and further education regarding falls minimisation strategies must be given to patient/family/carer on admission during completion of FRAT. Educate using the brochure. Brochures are available also in Italian, Arabic, Chinese, Turkish, Vietnamese, Greek and Polish Nursing staff are required to document in the clinical progress notes that this education has taken place and that the brochure has been given to the patient or carer Patients, families and carers are informed of the identified risk of falls. They are encouraged to engage in developing individualised prevention strategies/plans.

20 Communicating with patients and carers Discuss the need for hip protectors (and the fact that the family will need to purchase these - 3 pants for $166) Family members can help reinforce advice from staff and institute the strategies suggested e.g. new shoes, OT home assessments, use gait aids for all transfers and mobilisation, etc. Family members can help by staying with the patient if they are confused, and advise staff when they are leaving Families are especially important if the patient is not able to communicate in english - also utilise interpreter services Promote patient independence and improve their physical and psychological functioning

21 Communicating with patients and carers Overall, individuals at risk of falls and their carers should be offered written and verbal information about: Measures to prevent further falls, How to keep motivated to undertake exercises and balancing strategies Where to obtain further advice and assistance How to cope if they had a fall, how to summon help and prevent a long lie. 6

22 Falls Management When a patient falls, call for assistance, inform nurse in charge, do not move them until assessment has been carried out by a RN. Treat unwitnessed falls as if the patient has hit their head. Assessment: neurological observations and BGL, assess for obvious injuries. Consider potential injuries to head, neck, bruising, soft tissue, fractures, non-observable injury. If patient has not hit their head and has no obvious injury or pain, assist patient back to appropriate position i.e. Bed or chair. Monitor vital signs half hourly for 2 hours. If the patient has an obvious injury, localised pain, or suspected or confirmed that patient has hit their head - consider potential injuries when moving patient and utilise appropriate equipment e.g. scoop board.

23 Falls Management For any confirmed or suspected (in an unwitnessed fall) that the patient has hit head - monitor neuro obs half hourly for 4 hours. inform and have patient reviewed by medical officer. Liaise with medical officer for appropriate tests i.e. X- ray, CT 4 Report to medical officer if patients condition deteriorates post fall at any stage (eg. Decreased conscious state, behavioural changes and/or headache). Special consideration of heightened risk in patients on; warfarin, aspirin, asasantin, clopidogrel, clexane, heparin. Medical officer or nurse in charge to notify next of kin/family and registrar/consultant (open disclosure)

24 Falls Management Document details of the incident, actions taken and notification of Doctor and carer in the clinical progress notes. Falls logo sticker in the progress notes, and patients level of falls risk (re-evaluation). All falls must be reported on riskman – asap or before the end of the day. Incident report includes the answers to – who, what, when, where, how and why. Any falls incident must be handed over to oncoming staff, and a referral made to the appropriate Allied Health professional if required. 4

25 Falls Management If a patient falls 3 times within 24hrs or 3 times during an admission episode; – In hours, the nurse in charge should contact the Divisional Director, Nursing and Operations or Facility Manager – After hours the nurse-in-charge should contact the bed manager/after hours coordinator. If a patient dies as a result of a fall, the following people must be notified: the treating team senior Medical Officer NUM the patients nominated next of kin (or representative) the Coroner Director of Nursing Divisional Director Risk and Patient Safety Manager

26 Staff Responsibilities Falls prevention education package (available via the training space icon on the MH intranet homepage) annual learning competency. Where possible attend monthly falls minimisation forums held on high falls risk wards/areas i.e. APU Be familiar and comply with the hospitals manual handling policy and cervical spine guideline (from Trauma services). Manual handling should be eliminated in all but life threatening situations. Know where and how to obtain policies and procedures on ipolicy 8

27 Staff Resources Policies, procedures and or protocols (based on best practice guidelines including from the National Preventing Falls and Harm from Falls Best Practice Guidelines 2009) are available. Education and orientation resources for staff 1 APU FRAT interventions cue cards APU CNEs in-service regarding FRAT scoring MH intranet > accreditation > standard 10: preventing falls and harm from falls – fact sheets are available regarding falls i.e. Appropriate shoes for patients.

28 Falls resources will be saved in one location on the Intranet. MH Intranet

29 Staff to complete Mandatory Training review almost completed Mandatory Education

30 Any questions, comments, feedback? By Emily Nielsen (CNE, CNS) 2013, revised 2014

31 Reference list 1.Australian Commission on Safety and Quality in Health Care. Safety and Quality Improvement Guide Standard 10: Preventing Falls and Harm from Falls (October 2012). Sydney. ACSQHC, Australian Commission on Safety and Quality in Health Care. Safety and Quality Improvement Guide Standard 10: Preventing Falls and Harm from Falls – Fact Sheet. NSW. 3.Melbourne Health. Tips to prevent falls and keep you safe in hospital. Flyer. Falls Committee. Executive Director, Nursing Services and Allied Health. Reviewed June From ipolicy. 4.Melbourne Health Policies, Procedures and Guidelines. Falls minimisation. Jul From ipolicy.

32 Reference list 5. Dr Gareth Goodier – Chief Executive – to all staff National Institute for Health and Care Excellence. Falls: assessment and prevention of falls in older people. Issued June guidance.nice.org.uk/cg Australian commission on safety and quality in healthcare. Preventing falls and harm from falls. Best Practice Guidelines for Australian hospitals Melbourne Health Policies, Procedures and Guidelines. Patient manual handling procedure. 2 may MH

33 Next month - May: Standard 3: Preventing and Controlling Healthcare Associated Infections


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