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LIBRARIES IN DIGITAL AGE * * * INTERUNIVERSITY CENTRE DUBROVNIK, May 2000 Providing content on the Internet Dr. Sanda Erdelez Graduate School of Library.

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Presentation on theme: "LIBRARIES IN DIGITAL AGE * * * INTERUNIVERSITY CENTRE DUBROVNIK, May 2000 Providing content on the Internet Dr. Sanda Erdelez Graduate School of Library."— Presentation transcript:

1 LIBRARIES IN DIGITAL AGE * * * INTERUNIVERSITY CENTRE DUBROVNIK, May 2000 Providing content on the Internet Dr. Sanda Erdelez Graduate School of Library and Information Science University of Texas at Austin serdelez@gslis.utexas.edu

2 The overview Libraries on the Web Library users and the Web content Types of content on the Web Ensuring the quality of the content The future

3 The explosion of the Web Web sites growth: from 1.6 mil in 1997 to almost 5 mil in 1999 211% change from 1997 to 1999 55% of Web sites are in the US (down from 59% in 1998) 80% of Web sites are in English (down from 84% in 1998)

4 How many libraries are on the Web? Over 4,500 libraries listed in lib-web-cats Over 3,000 libraries from over 90 countries listed in LibWeb In the US, over 500 public libraries In Europe, well over 1000 public libraries in some 30 countries, Finland leads with 247 libraries (EC, 1999)

5 Why provide content on the Web? To provide service to users. To show others what you have. Because everyone else is there.

6 Who are the library users? Traditional vs. new ways of looking at users Users you know and users you dont User you may see in person and users you will never see

7 What is important to know about the users? Their needs and interests The level of their information and information technology literacy Their access capabilities

8 User accessibility issues Libraries and the digital divide Accessibility to those with special needs - Web Content Accessibility Guidelines by W3C - ADA compliance rules - Bobby site, Bobby on NSKBobby siteBobby on NSK Language as an accessibility issue - 80% of Web sites are in English

9 What type of content to provide on the Web Online public access catalogs Commercial indexes and databases Unique elements of library collection Other local resources and services Links to content on the Internet

10 OPACs on the Web -old way - via telnet or tn3270 connection -new way - via graphical user interface on the Web -advantages of a Web-based catalog: -does not require installation of additional software -hyperlink connection to resources, subject headings and the Internet -easy-to-use, familiar interface

11 OPACs on the Web - Examples Single site catalogs: Coeur d Alene Public LibraryCoeur d Alene Public Library, Idaho, USA - Athena St. Charles Publib Library, Illinois, USA - DRA Co-operative projects: BIBSYSBIBSYS - shared library system for all Norwegian University Libraries CROLIST - Croatian Library Network Innovative Interfaces - Millenium

12 Commercial indexes, journals, ebooks Selection of resources Licensing issues Dial-in access v. web-based Indexes v. full text articles and books Examples: –NYPL database accessNYPL database access –Netlibrary (www.netlibrary.com)

13 Unique elements of library collection Content that only you can provide To digitize or not -- that is the question Multimedia projects Examples: –University of Texas - Austin map collectionUniversity of Texas - Austin map collection –The Karpeles Library manuscript collectionThe Karpeles Library manuscript collection –Truman Presidential LibraryTruman Presidential Library

14 Other local resources and services Extensions of traditional library services –checked book status and renewals –updates on new acquisitions Community resources and services –job hunting –relocation –voting

15 Issues in deciding about selecting the content for the Web Technical support and staff resources Time in conversion and development Is it a unique contribution? (nice to have or must have?). Maintaining quality

16 Quality of Content Reengineering criteria that are used to promote information literacy on the Web Establishing authority Accuracy Objectivity Currency Coverage Adapted from Alexander, J. E. & Tate, M. A.Web Wisdom, Web Wisdom (1999)

17 Authority The institutional authority of libraries Authority of locally created content v. content provided by others Give credit to local content creators and inform users about their credentials Inform users what content is provided by external sources and about their authority (e.g., annotate links to external Web sites)

18 Accuracy Provide clues for verification of accuracy, e.g., list of sources used Provide references for external verification in print or electronic format Ensure frequent updates for time sensitive information (hours of operation, fees, policies)

19 Objectivity Be careful for any evidence of bias in the information presented in both locally and externally created content Clearly identify advertising so it can be differentiated from the information content

20 Currency Indicate when information was produced and updated Provide Time stamps on individual pages and page segments (if needed) Provide visual indication of what is new on the main home page

21 Coverage Put yourself in the shoes of your users: –Does the page contain information that is pertinent to your users needs? –How can this information be used? What information and services may be missing? Keep open, proactive dialog with users for feedback and suggestions

22 What good is wonderful content…...when no one can get to it? access speeds server speed...when no one knows about it? marketing library web presence to users and the profession registering with search engines keeping track of who links to your site

23 The future... From libraries on the Web to Library portals... How will libraries complement other Web- based resources -- public and commercial? How will libraries virtual form complement their physical form?


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