1. Philippine e-Government Master Plan
Information and Communications Technology Office - NCC (Philippines)
National IT Industry Promotion Agency (Korea)

2. AGENDA Background / Objective / Scope Vision and Strategy
Implementation Strategy
Recommendation for Success
Action Plan

3. I. Background / Objective / Scope
I. Project Overview
I. Background / Objective / Scope
Background
Strengthening the Philippine e-Government
For alignment of services with government process
For providing the effective & efficient services to the citizen
For maximum utilization of the e-Government Fund
For strengthening the e-Government infrastructure
Objective
Build the blueprint of the future e-Government Master Plan that will lead to the innovation of government work processes, better public service to both businesses and citizens, and promote citizen participation
Master Plan Scope
Subject : Infrastructure, G2G, G2C, G2B
Time period : 2013 – 2016 (4 years)

4. e-Government Vision & Mission Strategy and Initiatives
II. Vision and Strategy
e-Government Vision & Mission
Strategy and Initiatives

5. 1. e-Government Vision & Mission
II. Vision and Strategy
1. e-Government Vision & Mission
Future Image

6. 1. e-Government Vision & Mission
II. Vision and Strategy
1. e-Government Vision & Mission
Vision
A digitally empowered and integrated government that provides responsive and transparent online citizen-centered services for a globally competitive Filipino nation.
Mission
To provide efficient, responsive and transparent online services for the Filipino people through the integrated and optimum use of information systems and technologies throughout the government.

7. 2. Strategy and Initiatives
II. Vision and Strategy
2. Strategy and Initiatives
The strategies are required to be categorized into the core building blocks of e-Government system such as G2C, G2B and G2G.
G2C : Provide citizen-oriented services
G2B : Provide transparent and rapid services to businesses
Goal
To build the effective system that provides the online citizen-oriented services to the entire citizens through diverse channels using ICT
Goal
To provide integrated information and services to every industry in the country and enhance the enterprise competitiveness through the rapid and transparent G2B service
Project
Government Portal, e-Election & Voting System, NID, e-Tax, Medical and Health Information System, Government for Foreigner Information System, e-Agriculture, e-Community, Social Security System
Project
Business Portal, Philippine Business Registry
G2G : Interconnected and efficient government
Infrastructure : Favorable ICT infrastructure and
legal framework
Goal
To computerize and standardize the government administration process and share the administration information among the government agencies to enhance efficiency and effectiveness
Goal
To fulfill the requirements for realizing
e-Government which are expanding nationwide ICT infrastructure, strengthening ICT education, and installing favorable laws and organizations.
Project
E-Document & Archiving System, GEA, National Disaster & Safety Management System, Criminal Justice Service System, Government Performance Monitoring System, NID, GeoPortal
Project
Enterprise Architecture, IT HRD, Government Integrated Data Center

8. 2. Strategy and Initiatives
II. Vision and Strategy
2. Strategy and Initiatives
Hierarchical structure

9. III. Implementation Strategy
e-Government Roadmap
Legal Framework
Organization

10. Method of Project Priority Evaluation
III. Implementation Strategy
1. e-Government Roadmap
Method of Project Priority Evaluation
In order to set priority, each project is evaluated based upon the seven parameters such as: As-Is, To-Be, Gap, Degree of Importance, Degree of Urgency, and Effectiveness of Government Innovation and Ease of Implementation.
Prioritization is important for the following reasons.
It helps the Government achieve suitable resource allocation among investment options
Analytical assessment accompanied with prioritization is useful for creating a linkage between expected outputs of projects and program level objectives.
The estimation of expected effects and costs requires the assessment of demand for e-services, since deviation in demand, both in term of the volume and speed of uptake, causes the change in the expected value generated by a given activity.
The focus it brings to gauge the level of demand among user group (citizens, businesses and civil servants) will lead the way to stakeholder participation and consultation, which is critical in reducing the occurrence of supply-driven projects.

11. Building blocks of e-Government (model)
III. Implementation Strategy
1. e-Government Roadmap
Building blocks of e-Government (model)

12. Roadmap of Philippine e-Government
III. Implementation Strategy
1. e-Government Roadmap
Roadmap of Philippine e-Government

13. 2. Legal Framework Ideal model of legal framework Legal Framework
III. Implementation Strategy
2. Legal Framework
Ideal model of legal framework
On Informatization promotion
e-Government Act
On disclosing administration information
On S/W Industry Promotion
On online digital contents promotion
On automation of trading
On intellectual property Rights
Legal Framework
ICT Industry Promotion
Informatization Promotion
Act on Resolution for Digital Divide
On protection of digital information
On e-Signature
On Protection of Telecommunication Secrecy
On network usage promotion and information protection
ICT Infrastructure Construction

14. To-Be Model of e-Government Organization
III. Implementation Strategy
3. Organization
To-Be Model of e-Government Organization
The “To-Be model” of digital government organizations through the result of benchmarking and other outcomes.

15. IV. Recommendation for Success

16. Organizational Factor Task and Project Factor
IV. Recommendation for Success
Success factor
Success factors
Organizational Factor
Strong standing of the implementing agency
Organizational and institutional systems that allow effective and continuous implementation of the e-Government plan regardless of change in regimes
Managing Factor
Advancing communications network based on forecast of future demand
Fostering domestic ICT workforce by expanding participation of domestic ICT industry
Task and Project Factor
A policy on building strong Infrastructure has to be crafted
More emphasis on mobile e-services
For the Overseas Filipino Workers (OFW), portal site has to be built as soon as possible
Geo-Portal system is important and basic system for the future, so more strong empowerment needed and assisted by e-Government Steering Committee
PKI and e-Signature have to be introduced and adopted in all e-transactions for more secure e-Government services
For increasing efficiency and effectiveness in public administration, there is a need to introduce e-Document system and Digital Archiving system as soon as possible.

17. Success factors Measuring Factor
IV. Recommendation for Success
Success factor
Success factors
Measuring Factor
Government has to emphasize more on reducing digital gap
e-Government project monitoring, progress assessing and managing the performance has to be carried out by monitoring progresses regularly and step by step
Establish a system that assesses usage status after the completion of the project, and compares performance against the original plan, and reflects the assessment result to the future projects
Assessment of performance against original plan for aggressive and continuous progress of the project is required and implementation of an accurate incentives / remuneration system is to be thought based on performances

18. V. Action Plan Strengthening e-Government Security
Electronic Document and Archiving System
Government Portal
Enhancement of Government Information Network
e-Community Center
National Disaster and Safety Management System
G4B (Automation for Business Activities)
IT Governance Development
GIDC (Government Integrated Data Center)
Critical National Database Construction
G4F
WORKNET
Procurement System
e-Agriculture
Government Enterprise Architecture (GEA)

19. 1. Strengthening e-Government Security
V. Action Plan
1. Strengthening e-Government Security
The National Cyber Security is the central point of government for identifying, preventing and responding to cyber-attacks and threats. In collaboration with the private sector and the military sector, it will improve warning systems and response time to security incidents and protect critical national infrastructures.
2. Electronic Document and Archiving System
The system that supports the document life cycle from creation to disposal & archiving. The system has the input from the document creators which is processed with the well-defined steps with the support of document management entities such as documents, metadata repository, and messages, and multimedia files..
3. Government Portal
The Government Portal is a single window lined with e-Government, information providing system, and operation infrastructure in order to maximize efficiency/productivity and provide rapid/high quality administration services to citizens. One website helps to reduce the cost (money/human resource/space) compared to operating separate websites. Also it helps the customers easily find administration services through just one website.

20. 4. Enhancement of Government Information Network
V. Action Plan
4. Enhancement of Government Information Network
“The Government Information Network” is the physical network of data that interconnects the State institutions to high speeds, with a secure and high quality configuration of the service. The main purpose of establishment of the government communication network is to obtain the efficient implementation of the e-Government, which includes establishment of national administrative network needed for computerization of regional administration.
5. e-Community Center
The “Electronic Community System” establish self-sustainable local communities that are capable of continuous growth by creating information network environments and improving the income of local residents through e-commerce in agriculture, fishing and tourism.
6. National Disaster and Safety Management System
“National Disaster and Safety Management System” is the system that is used by police, fire and rescue and other similar organization to dispatch resources to handle incidents (disaster).
7. G4B (Automation for Business Activities)
Providing the Single Gateway to support business competitiveness from establishment of companies to operation, it provides one-stop administration service in portal. Business complaints handled, Company established services for Preliminary founders, Home-based establishment, Business contents batch service, and solution for corporate difficulties Electronic document distribution, support consulting, and information about business announcements.

21. 8. IT-Governance Development
V. Action Plan
8. IT-Governance Development
This project diagnoses the current state of HR related IT resources and restructure as well as establish IT governance based on well trained IT specialists. As such, this project will seek to strengthen IT functions, restructure IT organizations and train IT experts in order to achieve IT governance that will promote innovation.
9. GIDC (Government Integrated Data Center)
Government Data Center provides a single facility to house the hardware, software and staff. It would be physically secure (guarded premises with controlled physical access) and protected against natural disasters (fire, floods, earthquake etc.) and malicious attack. It would provide 24/7/365 service levels (adequate monitoring staff, backup hardware, etc.) and should be equipped with redundant environmental controls.
10. Critical National Database Construction
This project works on NID, real-estate, vehicle and statistics data information. To register data, there are some solutions: one is offline to gather data through registration form, the other is online to collect data through devices, digital camera, fingerprint live scanner, etc. Collecting all demographic data (include voter) and fingerprints of people registered to have ID card in the whole country and collecting all real-estate and vehicle data.

22. 11. G4F 12. WORKNET 13. Procurement System 14. e-Agriculture
V. Action Plan
11. G4F
The “Government for Foreigner (G4F) System” is aimed at improving convenient business service with a one-time business registration which can be applied to all administration services requiring a business registration certificate.
12. WORKNET
It provides online information and services to job seekers as well as employers. Jobseekers can receive information on vacancies as well as training opportunities, register with the online and, if needed, get offline service visiting Job Centre. It also offers online test - on job attitudes and vocational interests. It aims to be a "hub" for jobseekers providing vacancy information from all public and private employment agencies.
13. Procurement System
Through the establishment of a Single Window Government Procurement System the entire process register as contractor ➔ bid on public project ➔sign contract agreement ➔ receive payment for services - takes place via the Internet. The procurement process is open to the public and simplifies government procurement through an Internet-based solution. The GePS solution makes government processes transparent and expands the e-commerce platform.
14. e-Agriculture
E-Agriculture System delivers information about agricultural production and consumption to the people in need of the information such as to farmers, distributers, suppliers and consumers via the Internet. It provides information such as agricultural production, distribution, technology and management. And it also facilitates trade and exchange among areas for developing agricultural economy.

23. 15. Government Enterprise Architecture (GEA)
V. Action Plan
15. Government Enterprise Architecture (GEA)
The GEA provides a unified information standard at the central government with its various departments. The extension the features of EA to local governments would be done in next phase. It also bridge the level by defining services and work procedures of each agency and the relationship between current conditions of ICT and future tasks.

24. Thank you
Juli Ana E. Sudario