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© 2012 UL LLC S The EMV Ecosystem An Interactive Experience for the Payments Community Smart Card Alliance Payments Council January 30, 2013 First Time.

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Presentation on theme: "© 2012 UL LLC S The EMV Ecosystem An Interactive Experience for the Payments Community Smart Card Alliance Payments Council January 30, 2013 First Time."— Presentation transcript:

1 © 2012 UL LLC S The EMV Ecosystem An Interactive Experience for the Payments Community Smart Card Alliance Payments Council January 30, 2013 First Time Users – Click to Start First Time Users – Click to Start Returning Users – Click to Resume Returning Users – Click to Resume Copyright © 2013 Smart Card Alliance

2 Instructions on how to use this presentation From this slide forward you should use the mouse for navigation. When the mouse pointer changes to a hand you can click it. All buttons will be clickable and navigate you through the presentation. At anytime you can go BACK, go to the HOME page or EXIT the presentation by clicking on the navigation buttons at the top of the page. Clicking on the Smart Card Alliance logo will provide you with more information about the organization and the contributors to this document. - Click NEXT to proceed Next Copyright © 2013 Smart Card Alliance

3 The Smart Card Alliance Payments Council developed this interactive presentation to provide an educational resource for the payments industry. The presentation shows the full EMV ecosystem, with participants who play roles in EMV issuance, acceptance and transaction processes. Clicking on one of the participants takes you to a page for that ecosystem participant with a description of the participants roles, example organizations that play these roles, and key links with other ecosystem participants. - Click NEXT to proceed Next About this interactive presentation Copyright © 2013 Smart Card Alliance

4 [Please select the EMV ecosystem participant to learn more] EMV Ecosystem Participants Issuance Chip Suppliers Inlay Manufacturers Inlay Manufacturers Card Manufacturers Card Manufacturers Application Providers Application Providers Issuer Processors Issuer Processors Program Managers Program Managers Distribution Points Distribution Points Personalization Bureaus Personalization Bureaus Data Prep & Lifecycle Management Data Prep & Lifecycle Management Card Type Approval Card Type Approval POS Terminal Vendors POS Terminal Vendors Retail System Integrators Retail System Integrators Value-Added Resellers Value-Added Resellers ISOs Terminal Type Approval Terminal Type Approval Issuers Issuer Processors Issuer Processors Acquirer Processors Acquirer Processors Issuer Payment Gateways Issuer Payment Gateways Acquiring Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Standards Bodies Regulatory Bodies Regulatory Bodies Education & Training Education & Training Industry Organizations Industry Organizations Consultants Standards Bodies Standards Bodies Education & Training Education & Training Industry Organizations Industry Organizations Acceptance and Transactions Cardholder Acquirers Click on an EMV ecosystem participant to proceed Exit Copyright © 2013 Smart Card Alliance

5 Back Exit Home Copyright © 2013 Smart Card Alliance Issuance Process: Issuers Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Cardholder Issuer Processors Role Provide payment devices (cards) to customers and manage payment transactions Educate and train cardholders Can also play the role of issuer processor Examples Bank of America Chase Silicon Valley Bank State Employees Credit Union Travelex UNFCU Wells Fargo Key Links with other Participants Cardholders Payment networks Card manufacturers Standards bodies Industry organizations * Key stakeholder linkages are indicated as non-gray boxes

6 Back Exit Home Copyright © 2013 Smart Card Alliance Issuance Process: Payment Networks Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Role Create specifications to ensure the highest level of secure payment transactions and interoperability Operate networks for routing transactions from processors to issuers Operate on-behalf-of (or early data) services for issuers to support EMV migration Examples American Express Discover MasterCard Visa Regional debit networks (e.g., NYCE, PULSE, SHAZAM, STAR) Key Links with other Participants All Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Issuer Processors Cardholder Acceptance and Transactions * Key stakeholder linkages are indicated as non-gray boxes

7 Back Exit Home Copyright © 2013 Smart Card Alliance Issuance Process: Chip Suppliers Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Role Design, manufacture and provide ICs which are integrated on inlays and/or cards Normally will load the operating system (OS) of the chip Examples Infineon Technologies INSIDE Secure NXP Semiconductors Samsung Sony STMicroelectronics Key Links with other Participants Inlay manufacturers Very large card manufacturers (with card integration plants) Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuer Processors Cardholder Chip Suppliers Issuance Acceptance and Transactions * Key stakeholder linkages are indicated as non-gray boxes

8 Back Exit Home Copyright © 2013 Smart Card Alliance Issuance Process: Inlay Manufacturers Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Role Provide card manufacturers with a durable and convenient solution for the manufacturing of the finished cards May or may not load the OS of the chip Examples HID Global Smartrac SPS (Smart Packaging Solutions) Key Links with other Participants Card manufacturers Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Card Manufacturers Application Providers Card Type Approval Issuer Processors Cardholder Inlay Manufacturers Issuance Acceptance and Transactions * Key stakeholder linkages are indicated as non-gray boxes Inlay Manufacturers Chip Suppliers

9 Back Exit Home Copyright © 2013 Smart Card Alliance Issuance Process: Card Manufacturers Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Role Produce smart cards from sheets Load the applications Test the cards for quality issues Package, ship and distribute the cards to personalization bureau Examples CPI Card Group Gemalto Giesecke & Devrient Morpho Cards Oberthur Technologies Perfect Plastic Printing VCT Watchdata Key Links with other Participants Chip suppliers Inlay manufacturers Issuers Standards bodies (EMVCo) Personalization bureaus Card Manufacturers Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuer Processors Cardholder Issuance Acceptance and Transactions * Key stakeholder linkages are indicated as non-gray boxes

10 Back Exit Home Copyright © 2013 Smart Card Alliance Issuance Process: Application Providers Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Role Payment (network) schemes that create product-specific specifications and applications and provide/license applications to issuers through card manufacturers to comply with EMVCo specifications Examples American Express AEIPS, ExpressPay Discover D-PAS Interac MasterCard M/Chip, PayPass M/Chip Visa VSDC, payWave qVSDC Key Links with other Participants Card manufacturers Issuers Standards bodies (EMVCo) Application Providers (EMV) Acceptance and Transactions Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Issuer Processors Cardholder * Key stakeholder linkages are indicated as non-gray boxes

11 Back Exit Home Copyright © 2013 Smart Card Alliance Issuance Process: Issuer Processors Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Role Entities that facilitate card issuance activities on behalf of an issuer such as card enrollment, preparing and sending the card personalization information to the card vendor, and maintaining the cardholder database. The issuer processor may provide only card issuing activities or may provide other ancillary services as well (e.g., web front-end administrative and cardholder account management applications, customer service, settlement and clearing, chargeback processing) Examples First Data FIS Fiserv FSV TSYS Self-processing issuers Key Links with other Participants Issuers Program managers Card manufacturers Personalization bureaus Payment networks Issuer Processors Acceptance and Transactions Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Issuer Processors Cardholder * Key stakeholder linkages are indicated as non-gray boxes

12 Back Exit Home Copyright © 2013 Smart Card Alliance Issuance Process: Program Managers Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Role Typically associated with prepaid card programs, program managers sit between the issuer and the customer and manage most aspects of a co- branded/affinity card program, including marketing and distribution, and either provide or maintain relationships with third-parties for other functions (e.g., transaction processing, websites, call center). The program manager role is not as common for credit and debit card programs but does exist (see the example of the ICBAs Bancard which offers a turnkey credit card solution for agent community banks through its issuing bank TCM Bank). Also known as Group Service Providers / Member Service Providers for credit/debit cards. Examples Card Services for Credit Unions (CSCU) CO-OP Network Independent Community Bankers of America (ICBA) Prepaid program managers (e.g., GreenDot, NetSpend) Key Links with other Participants Issuers Personalization bureaus Card manufacturers Payment networks Program Managers Acceptance and Transactions Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Issuer Processors Cardholder * Key stakeholder linkages are indicated as non-gray boxes

13 Back Exit Home Copyright © 2013 Smart Card Alliance Issuance Process: Data Preparation & Lifecycle Management Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Role Software used to enhance card management systems to support cryptographic and application data for EMV Services that prepare data for EMV personalization including calculation of card verification values and/or management of keys Services that prepare scripts to make updates to cards (e.g., PIN, risk parameters, suspend) at ATMs or POS terminals Examples All card and personalization bureaus Software providers: Datacard Service providers: Bell ID Cryptomathic First Data FIS Fiserv Gemalto Giesecke & Devrient Oberthur Technologies Thales Key Links with other Participants Issuers Personalization bureaus Issuer processors Data Preparation & Lifecycle Management Acceptance and Transactions Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Issuer Processors Cardholder * Key stakeholder linkages are indicated as non-gray boxes

14 Back Exit Home Copyright © 2013 Smart Card Alliance Issuance Process: Personalization Bureaus Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Role Provide personalization services Data preparation Configuration set-up Fulfillment of personalized chip card, with all paper inserts; preparation for mailing to customer Partner with issuers to: Define card profile, including risk parameters Receive and manage card records and keys to form a personalization record Generate personalization script Perform key management activities for EMV, CVV/CVC, and PINs between card manufacturer and personalization bureau and between issuer and personalization bureau Examples CPI Card Group First Data FIS Fiserv Key Links with other Participants Issuers Issuer processors Card manufacturers Payment networks Standards bodies Personalization (Perso) Bureaus Personalization (Perso) Bureaus Acceptance and Transactions * Key stakeholder linkages are indicated as non-gray boxes Gemalto Giesecke Devrient Oberthur Technologies TSYS Application providers Data preparation Consultants Certification bodies Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Issuance Issuer Processors Cardholder Card Type Approval

15 Back Exit Home Copyright © 2013 Smart Card Alliance Issuance Process: Consultants Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Role Provide technical and business expertise in deploying EMV technology Share global experience and knowledge in all aspects of EMV issuance - from card platforms, to EMV payment applications, key management, configuration, data preparation, personalization and transaction processing Provide training Examples EMV software providers: Barnes, Bell ID, Consult Hyperion, ICC Solutions, UL Transaction Security Payment brands: American Express, Discover, MasterCard, Visa Technology providers: Accenture, Gemalto, Giesecke & Devrient, Morpho Cards, NXP Semiconductors, Oberthur Technologies Consulting firms: Accenture, FIME, independent consultants Key Links with other Participants Standards bodies Card manufacturers Issuers Payment networks Application providers Data preparation Consultants Acceptance and Transactions * Key stakeholder linkages are indicated as non-gray boxes Personalization bureaus Issuer processors Regulatory bodies Program Managers Distribution Points Perso Bureaus Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Issuer Processors Cardholder

16 Back Exit Home Copyright © 2013 Smart Card Alliance Issuance Process: Distribution Points Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Role Deliver personalized EMV payment cards and/or credentials to consumers Direct mail through centralized issuance Mass delivery through centralized issuance – debit, prepaid reloadable Instant issuance – issuer branch, kiosks, unattended automated issuance Over the air – mobile device payment credential delivery Need certification for EMV cards vs. mag stripe cards Examples Direct mail: USPS, courier service Bulk issuance: bank branches, retail stores Instant issuance: bank branches; public areas (e.g., retail locations, airports, special events) Key Links with other Participants Standards bodies Card manufacturers Application providers Data preparation Certification bodies Issuers Cardholders Distribution Points Acceptance and Transactions * Key stakeholder linkages are indicated as non-gray boxes Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Issuer Processors Cardholder

17 Back Exit Home Copyright © 2013 Smart Card Alliance Issuance Process: Standards Bodies Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Role Ensure physical and logical global interoperability of EMV capable devices and systems: cards, mobile devices, POS systems, ATMs, acquiring networks, issuer host systems Examples ISO – ISO/IEC primary standard for smart cards; ISO/IEC for contactless smart cards EMVCo – payment specifications (security, functionality, interoperability) GlobalPlatform – cross-industry standards and specifications layering payment security and functional requirements over the standards in non-payment telecommunication and identification industry Key Links with other Participants Chip manufacturers Card manufacturers Issuers Payment networks Personalization bureaus Issuer processors Education and training Consultants Application providers Data preparation Card type approval Standards Bodies Acceptance and Transactions * Key stakeholder linkages are indicated as non-gray boxes Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Issuer Processors Cardholder

18 Back Exit Home Copyright © 2013 Smart Card Alliance Issuance Process: Regulatory Bodies Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Role Public authority or government agency responsible for unbiased authority over some area of human activity. For EMV, bank, consumer protection and financial regulatory bodies may be involved. Examples No regulatory body is governing EMV at this point. Key Links with other Participants Not applicable Regulatory Bodies Acceptance and Transactions * Key stakeholder linkages are indicated as non-gray boxes Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Issuer Processors Cardholder

19 Back Exit Home Copyright © 2013 Smart Card Alliance Issuance Process: Card Type Approval Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Role Smart card products EMVCo certifies the hardware security of the chip. The chip manufacturer obtains the certification from EMVCo. The card/chip module supplier is responsible for obtaining certification from the payment brands for the software (OS and payment application) implementation. The payment brands have an established multi-tier certification process setting the requirements and using the services of accredited test labs to perform the testing to ensure compliance. Payment application configuration and personalization Payment brands perform certification/testing of the final configured products before the issuer can start mass issuance. The purpose of this testing is to ensure domestic and international interoperability. Issuer is responsible for obtaining personalization certification from the payment brands but may use the assistance of the entity consulting with the issuer for the configuration and/or performing the personalization. Card Type Approval Acceptance and Transactions * Key stakeholder linkages are indicated as non-gray boxes Click to continue Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Issuer Processors Cardholder

20 Back Exit Home Copyright © 2013 Smart Card Alliance Issuance Process: Card Type Approval Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Examples EMVCo Payment brands Test laboratories: card type approval (see current list on EMVCo web site) Applus+ LGAI Technological Center S.A. (Spain) CETECOM ICT Services GmbH (Germany) Deutscher Sparkassenverlag (Germany) FIME Europe Test Centre (France) FIME Asia Test Centre (Taiwan, ROC) ICT Korea Co., Ltd. (Korea) RFI Global Services (United Kingdom) TUV SUD Japan Ltd. (Japan) Key Links with other Participants Chip manufacturers Card/chip module manufacturers Payment brands Accredited test labs Issuers Card Type Approval Acceptance and Transactions * Key stakeholder linkages are indicated as non-gray boxes Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Issuer Processors Cardholder

21 Back Exit Home Copyright © 2013 Smart Card Alliance Issuance Process: Education & Training Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Role Education for issuer employees on technology, infrastructure, customer service and other topics to support EMV migration Examples See categories for examples. Payment brands Consultants Card manufacturers Processors Industry organizations Standards bodies Key Links with other Participants Issuers Issuer processors Program managers Education & Training Acceptance and Transactions * Key stakeholder linkages are indicated as non-gray boxes Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Issuer Processors Cardholder

22 Back Exit Home Copyright © 2013 Smart Card Alliance Issuance Process: Industry Organizations Role Education for issuers and merchants Facilitation of discussion of EMV migration Government advocacy Industry conferences and networking Examples ATM Industry Association Electronic Transactions Association (ETA) EMV Migration Forum Merchant Advisory Group (MAG) National Retail Federation (NRF) Smart Card Alliance Key Links with other Participants All other categories Industry Organizations * Key stakeholder linkages are indicated as non-gray boxes Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Issuer Processors Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Acceptance and Transactions Cardholder

23 Back Exit Home Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: Merchants Role Accept EMV cards using payment applications In physical and virtual, online and offline locations That support an array of contact and contactless card types and form factors Add value to point-of-purchase through: Consumer engagement (loyalty / frequency / geolocation programs) Enlightened use of social media that targets consumer preferences Provide cardholder education and training Examples 7-Eleven BestBuy JambaJuice JCPenney McDonalds Shell Oil Walgreens Walmart Key Links with other Participants POS terminal vendors Retail systems integrators Acquirers Acquirer processors ISOs Value-added solution providers Payment networks * Key stakeholder linkages are indicated as non-gray boxes Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Issuer Processors Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Acceptance and Transactions Cardholder

24 Back Exit Home Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: POS Terminal Vendors Role Provide standalone POS terminals and integrated EMV card readers Create EMV-compliant hardware and operating system platforms Maintain GlobalPlatform standards Support single and multiple data elements Examples Castles Technology Equinox Ingenico OTI VeriFone Key Links with other Participants Merchants Retail systems suppliers ISOs Acquirers Acquirer processors Standards bodies (EMVCo) Certification bodies Payment networks * Key stakeholder linkages are indicated as non-gray boxes Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Issuer Processors POS Terminal Vendors Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Acceptance and Transactions Cardholder

25 Back Exit Home Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: Retail System Integrators Role Facilitate interoperability among devices and payment card schemes Maintain GlobalPlatform standards Create infrastructure for payment card processing and ancillary services (e.g., loyalty, authentication, inventory management) Examples Accenture Cubic IBM Radiant Technologies Key Links with other Participants Merchants POS terminal vendors Acquirers Acquirer processors ISOs Payment networks * Key stakeholder linkages are indicated as non-gray boxes Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Issuer Processors Retail System Integrators Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Acceptance and Transactions Cardholder

26 Back Exit Home Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: Acquirers Role A payment network member responsible for signing merchants, acquiring transaction data and ensuring that merchants are paid, including: Underwriting merchants to accept network- branded cards Acquiring transaction data from merchants Providing the means to authorize valid transactions Facilitating transaction clearing and settlement with timely delivery of payment card revenue to merchants minus interchange and related service fees Managing risk, exceptions, refunds and disputes Examples Bank of America Chase Paymentech Wells Fargo Key Links with other Participants Merchants POS terminal vendors Retail systems integrators ISOs * Key stakeholder linkages are indicated as non-gray boxes Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Issuer Processors Acquirers Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Acceptance and Transactions Cardholder

27 Back Exit Home Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: Acquirer Processors Role Entities that process transactions on behalf of acquirers by connecting merchant transactions to payment networks by: Providing the POS device Securely routing transaction from POS device through POS payment gateway to payment network Managing transactions from authorization to clearing to settlement Examples Chase Paymentech Elavon First Data Global Payment Systems Heartland Payment Systems RBS WorldPay (Royal Bank of Scotland) TSYS Key Links with other Participants POS terminal vendors Acquirers ISOs Payment networks * Key stakeholder linkages are indicated as non-gray boxes Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Issuer Processors Acquirer Processors Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Acceptance and Transactions Cardholder

28 Back Exit Home Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: Acquiring Payment Gateways Role Facilitate payment transactions between merchants and processors Securely route transactions from merchant POS devices or other end-points to acquirer processors Provide many-to-many connectivity between point of use applications and processors Provide value-added payment products and services to merchants, ISOs, and other players Examples Apriva Authorize.net eProcessing IP Commerce iPayments PayWare Connect TNS Key Links with other Participants Acquirer processors Acquirers ISOs POS terminal vendors Merchants Consultants Standards bodies * Key stakeholder linkages are indicated as non-gray boxes Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Issuer Processors Acquiring Payment Gateways Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways ATM Suppliers Education & Training Industry Organiza- tions Acquirers Acceptance and Transactions Cardholder Consultants Standards Bodies Acquiring Payment Gateways

29 Back Exit Home Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: ISOs Role Third-party resellers of an acquiring processors services ISOs must be aware of and communicate and educate the changes to their merchant account clients. ISOs often provide the POS terminal for small and medium-sized businesses and will need to work with the merchant to replace the existing terminals with EMV-capable terminals. Not unique to EMV, ISOs, along with acquiring banks, assume much of the liability and risk as they underwrite the merchants. Examples There are thousands of ISOs representing acquirer processors; no single ISO is of significant size. Key Links with other Participants Acquirer processors Merchants * Key stakeholder linkages are indicated as non-gray boxes Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Issuer Processors ISOs Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Acceptance and Transactions Cardholder

30 Back Exit Home Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: Payment Networks Role Act as network processor and switch for credit and debit transactions Provide applications for contact and contactless Operate networks for routing transactions from processors to issuers May operate on-behalf-of (or early data) services for issuers to support EMV migration May serve as issuer processor Examples (Credit and/or Debit) American Express Discover JCB MasterCard NYCE PULSE SHAZAM STAR Visa Other regional debit networks * Key stakeholder linkages are indicated as non-gray boxes Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Issuer Processors Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Acquirer Processors Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Acceptance and Transactions Cardholder Issuer Processors Issuer Payment Gateways Click to continue

31 Back Exit Home Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: Payment Networks Key Links with other Participants Acquirers Acquirer processors (indirectly through acquirer member of which the processor is a member service provider) Issuer processors Issuer payment gateways * Key stakeholder linkages are indicated as non-gray boxes Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Issuer Processors Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Acquirer Processors Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Acceptance and Transactions Cardholder Issuer Processors Issuer Payment Gateways

32 Back Exit Home Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: Value-Added Resellers Role Not ISOs, but entities that provide POS software/hardware to various merchant categories (e.g., the food service industry, hospitality industry) Developers of custom POS software solutions that read track data, form the authorization request and send it to the acquirer/processor Interface can be with developers POS system or another suppliers. Examples ACI Apple Micros IBM NCR Oracle Wincor Nixdorf Key Links with other Participants Acquirers Merchants ISOs POS terminal suppliers Acquiring gateways * Key stakeholder linkages are indicated as non-gray boxes Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Issuer Processors Value-Added Resellers Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Acceptance and Transactions Cardholder

33 Back Exit Home Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: Issuers Role A financial institution that issues a customer account that is tied to network- branded EMV card and/or payment device – credit, debit or prepaid. Very few issuers self-process but rely instead on third-party processors and card personalization bureaus. If self-processing, must be sure that its processing software supports authorization request responses for EMV originated transactions Examples Many banks are in the process of issuing EMV cards. Eventually all issuers will convert to EMV as more and more merchants convert. Key Links with other Participants Issuer processors * Key stakeholder linkages are indicated as non-gray boxes Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Issuer Processors Issuers (Acceptance) Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Acceptance and Transactions Cardholder

34 Back Exit Home Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: Issuer Processors Role Facilitates the response to the authorization request from the merchant on behalf of the issuer Examples First Data FIS Fiserv FSV Prepaid Galileo Prepaid TSYS Key Links with other Participants Issuers Payment networks Merchants Acquirers Acquirer processors * Key stakeholder linkages are indicated as non-gray boxes Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Issuer Processors Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Acceptance and Transactions Cardholder

35 Back Exit Home Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: Issuing Payment Gateways Role Conduit from the card network to the issuer processor where a third party processor is involved in a prepaid card program Ensure third party issuer processor acquires appropriate responses from both ends during an authorization request Securely route transactions from card network to the issuing platform (issuer processor or issuer) Role can be as an independent gateway or can be offered by the issuer processor American Express is excluded from this as they do not allow third parties to program manage or issue cards Examples eFunds/FIS Star Processing Inc. U.S. Bancorp Key Links with other Participants Payment networks Issuers Issuer processors * Key stakeholder linkages are indicated as non-gray boxes Program Managers Distribution Points Perso Bureaus Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Issuer Processors Issuer Payment Gateways Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Acceptance and Transactions Cardholder

36 Back Exit Home Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: Consultants Role Provide technical and business expertise in deploying EMV technology Share global experience and knowledge in all aspects of EMV acceptance - from POS EMV kernel to payment transaction messaging, issuer scripting and EMV host transaction processing Examples EMV software/tools providers: Barnes, ICC Solutions, UL Transaction Security Payment brands: American Express, Discover, MasterCard, Visa Technology providers: POS and ATM vendors Consulting firms: FIME, freelance consultants Key Links with other Participants Merchants Retail systems integrators Acquirers Acquirer processors Payment networks Issuer processors Issuers * Key stakeholder linkages are indicated as non-gray boxes Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Issuer Processors Consultants Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Acceptance and Transactions Cardholder

37 Back Exit Home Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: Standards Bodies Role Ensure physical and logical global interoperability of EMV capable devices and systems: cards, mobile devices, POS systems, ATMs, acquiring networks, issuer host systems Examples ISO – ISO/IEC primary standard for smart cards, ISO/IEC for contactless smart cards EMVCo – payment specifications (security, messaging, interoperability) GlobalPlatform – messaging specifications, key management Key Links with other Participants Merchants POS terminal vendors Retail systems integrators Acquirers Acquirer processors Issuer processors Issuers ATM suppliers * Key stakeholder linkages are indicated as non-gray boxes Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Issuer Processors Standards Bodies Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Acceptance and Transactions Cardholder

38 Back Exit Home Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: Terminal Type Approval Role Perform Level 1 and Level 2 testing and approval of POS devices Perform additional brand-specific contactless testing of POS devices Examples EMVCo American Express, Discover, MasterCard, Visa Testing laboratories: terminal type approval (see current list on EMVCo web site) Applus+ LGAI Technological Center S.A. (Spain) Beijin Unionpay Card Technology Co., Ltd (China) CETECOM ICT Services GmbH (Germany) CETECOM MOVON Ltd (Korea) ELITT (France) FIME Europe Test Centre (France) FIME Asia Test Centre (Taiwan, ROC) ICT Korea Co., Ltd. (Korea) RFI Global Services (UK) TUV SUD Japan Ltd. (Japan) TUV SUD Product Service Ltd (UK) VOB-ZKD (Germany) Key Links with other Participants Merchants POS terminal vendors Acquirers Acquirer processors Accredited test labs Payment networks Standards bodies * Key stakeholder linkages are indicated as non-gray boxes Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Issuer Processors Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Education & Training Industry Organiza- tions Acquirers Acceptance and Transactions Cardholder Standards Bodies

39 Back Exit Home Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: Industry Organization Role Education for merchants, ISOs, acquirer processors and others on technology, infrastructure, customer service and other topics to support EMV migration Examples See categories for examples Payment brands Consultants Processors POS terminal vendors Retail systems integrators Industry organizations Key Links with other Participants All other categories * Key stakeholder linkages are indicated as non-gray boxes Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuance Issuer Processors Education & Training Acceptance and Transactions Cardholder Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers

40 Back Exit Home Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: Industry Organizations Role Education for issuers and merchants Facilitation of discussion of EMV migration Government advocacy Industry conferences and networking Examples ATM Industry Association Electronic Transactions Association (ETA) EMV Migration Forum Merchant Advisory Group (MAG) National Retail Federation (NRF) Smart Card Alliance Key Links with other Participants All other categories * Key stakeholder linkages are indicated as non-gray boxes Industry Organizations Issuance Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Acceptance and Transactions Cardholder Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuer Processors

41 Back Exit Home Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: ATM Suppliers Role Upgrade of ATM terminals to support contact and/or contactless EMV chip transactions Both hardware and software must be certified for EMV acceptance Examples Diebold Fujitsu NCR Tidel Triton Wincor-Nixdorf Key Links with other Participants ATM operators Certification bodies Payment networks (debit) * Key stakeholder linkages are indicated as non-gray boxes ATM Suppliers Issuance Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Acceptance and Transactions Cardholder Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuer Processors

42 Back Exit Home Copyright © 2013 Smart Card Alliance Acceptance and Transaction Process: ATM Operators Role Responsible for contracting with ATM suppliers to provide an EMV-compliant ATM terminal Provide consumers with ability to do banking activities Examples Financial institutions Independent operators (e.g., Cardtronics) Key Links with other Participants Cardholders ATM suppliers Payment networks (debit) * Key stakeholder linkages are indicated as non-gray boxes Issuance Terminal Type Approval Retail System Integrators Value- Added Resellers ISOs POS Terminal Vendors Issuers Issuer Processors Acquirer Processors Issuer Payment Gateways Acquiring Payment Gateways ATM Suppliers Consultants Standards Bodies Education & Training Industry Organiza- tions Acquirers Acceptance and Transactions Cardholder Program Managers Distribution Points Perso Bureaus Data Prep & Lifecycle Management Consultants Standards Bodies Regulatory Bodies Education & Training Industry Organizations Chip Suppliers Inlay Manufacturers Card Manufacturers Application Providers Card Type Approval Issuer Processors

43 Back Exit Home Copyright © 2013 Smart Card Alliance Smart Card Alliance About the Smart Card Alliance The Smart Card Alliance is a not-for-profit, multi-industry association working to stimulate the understanding, adoption, use and widespread application of smart card technology. The Alliance invests heavily in education on the appropriate uses of technology for identification, payment and other applications and strongly advocates the use of smart card technology in a way that protects privacy and enhances data security and integrity. Through specific projects such as education programs, market research, advocacy, industry relations and open forums, the Alliance keeps its members connected to industry leaders and innovative thought. The Alliance is the single industry voice for smart card technology, leading industry discussion on the impact and value of smart cards in the U.S. and Latin America. Smart Card Alliance Payments Council Member Contributors Special thanks go to Dori Skelding, Chase Card Services, who led this project. Member contributors included: Click to continue

44 Back Exit Home Copyright © 2013 Smart Card Alliance Smart Card Alliance About the Payments Council The Smart Card Alliance Payments Council focuses on facilitating the adoption of chip-enabled payments and payment applications in the U.S. through education programs for consumers, merchants, issuers, acquirers/processors, government regulators, mobile telecommunications providers and payments service providers. The group brings together payments industry stakeholders, including payments industry leaders, merchants and suppliers, and works on projects related to implementing EMV, contactless payments, NFC-enabled payments and applications, mobile payments, and chip-enabled e-commerce. The Councils primary goal is to inform and educate the market about the value of chip-enabled payments in improving the security of the payments infrastructure and in enhancing the value of payments and payment-related applications for industry stakeholders. Council participation is open to any Smart Card Alliance member who wishes to contribute to the Council projects. Copyright Notice Copyright © 2013 Smart Card Alliance, Inc. All rights reserved. Reproduction or distribution of this publication in any form is forbidden without prior permission from the Smart Card Alliance. The Smart Card Alliance has used best efforts to ensure, but cannot guarantee, that the information described in this report is accurate as of the publication date. The Smart Card Alliance disclaims all warranties as to the accuracy, completeness or adequacy of information in this report. This resource does not endorse any specific product or service. Product or service references are provided to illustrate the points being made. The EMV ecosystem described in this resource is based upon Smart Card Alliance Payments Council research and analysis as of publication time. Any changes or updates will be communicated in future publications on the EMV Connection web site (http://www.emv-connection.com), as needed. Trademark Notice All registered trademarks, trademarks, or service marks are the property of their respective owners.


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