Presentation on theme: "Help me help you: Partnering with Sales and Credit NACM Gateways Central Region Credit Conference and Exposition St. Charles Convention Center September."— Presentation transcript:
Help me help you: Partnering with Sales and Credit NACM Gateways Central Region Credit Conference and Exposition St. Charles Convention Center September 19, 2007
Dave Beckel CCE, Credit Manager MiTek Industries, Inc. Larry Pfile International Treasury & Risk Management Anheuser-Busch Companies, Inc.
Primary objective: To build and maintain a strong working relationship between Credit and Sales in order to maximize revenue and company bottom-line income.
To attain this objective…. Use key relationship building techniques Identify how salespeople think and how they approach challenges Build on the common goals Implement actions to strengthen your relationship Communicate more effectively
Goals Sales: Sell! Credit: Collect! (A sale is not a sale until the money is in the bank.)
Credit Research Foundation: Credits role and importance has grown There is a heightened focus toward increasing sales and earnings More emphasis placed on smooth management of the order to cash cycle
Credit Keys to Success Great people Solid policies / procedures / processes Excellent skills / shared knowledge Ongoing support Good systems Strong credit and sales relationship
A focus on Credits efforts: Give the sales team more time to sell Written overview of departments role and responsibility to the company Credit Departments mission statement Outline of the benefits credit provides to the sales team Credit Directory Department policies and procedures Key forms the sales team uses to conduct business with credit
Connect with Sales: Invite sales to walk in your shoes Visit customers together View sales meetings as a unique opportunity to deliver a well-prepared presentation The two greatest assets of a company are their Credit and Sales teams. Sales delivers revenue and credit delivers cash.
Use C.A.S.H. to strengthen your credit and sales relationship: C….Communication A….Appreciation S…..Support H….Honesty
Summary Maximize cash flow and profitability Focus on increase sales and earnings Two greatest assets: Credit and Sales Focus on the similarities: –Characteristics –Processes Communicate! Go the extra mile….and succeed.
Contact information David Beckel, CCE MiTek Industries, Inc P: (314) 851-8591 F: (314) 851-8529 firstname.lastname@example.org Larry Pfile Anheuser-Busch Companies, Inc. P: (314) 577-2444 F: (314) 577-3675 email@example.com