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Master Data Management in Financial Services Gregg Loos VP Sales MDM October 24, 2008
© 2006 Oracle Corporation – Proprietary and Confidential The Battle of Ulm: whats true? In 1805 Austria and Russia formed Third Coalition against Napoleon. Planned Date for the battle: October 20 th What happened? No Russians Austrian Soldiers: escaped, killed or wounded, and the rest made prisoner French Soldiers: About 6000 killed or wounded. Gregorian vs Julian calendar? 12 day difference. First known data quality problem?
© 2006 Oracle Corporation – Proprietary and Confidential Fragmented Information Increases Risk and is Expensive to manage The value of information increases exponentially as fragmentation is reduced. Ellison s Law
© 2006 Oracle Corporation – Proprietary and Confidential What are banks doing? Consolidate Information Global visibility through a single source of truth Consolidate and standardize key operational data Customers Employees Products Payments Financial Consolidation Organizational Hierarchy Consolidate documents and digital assets Consolidate servers and storage Optimize profitability and performance through common analytics and reporting Insight to Action Business that use a formal, enterprise-wide strategy for Global Data Synchronization will realize 30% lower IT costs in integration and data reconciliation at the department level through the rationalization of traditionally separate and distinct IT projects.
© 2006 Oracle Corporation – Proprietary and Confidential More Competitive, Lower Costs MDM value on the IT Roadmap Deploy Grid Platform Standardize Business Processes Consolidate Applications & Data Standardize Service Platform Optimize Infrastructure Source Application Management Outsource Application & Infrastructure Management Modernize Core Processes Modernize applications while transitioning to a lower cost platform iFlex footprint Insurace footprint Application Modernization Modernize Core Processes Modernize applications while transitioning to a lower cost platform iFlex footprint Insurace footprint Application Modernization Standardize Service Delivery Platform Integration Business Intelligence Business Intelligence Process Management User Interaction Standardize Corporate Services Improve efficiencies and reduce costs: Financial Mgmt Human Capital Mgmt Procurement GRC & Performance Mgmt Facilities & Projects Standardize Corporate Services Improve efficiencies and reduce costs: Financial Mgmt Human Capital Mgmt Procurement GRC & Performance Mgmt Facilities & Projects Standardize Front Office Grow revenue, improve customer retention and reduce cost: Marketing Sales & Service Relationship Mgmt Collaboration Standardize Front Office Grow revenue, improve customer retention and reduce cost: Marketing Sales & Service Relationship Mgmt Collaboration Consolidate Information Improve visibility and reduce cost: Customers Financials Organizations Data Warehouses Documents Consolidate Information Improve visibility and reduce cost: Customers Financials Organizations Data Warehouses Documents
Oracles Banking Footprint Complete, Open, Integrated Corporate Administration Customer Analytics Channel Analytics Marketing Analytics Exec Analytics Funds Transfer Pricing Portal & Dashboards Business Activity Monitoring Business Process Analytics Op Intelligence HR Analytics Customer Insight Performance Management Operational Excellence Analytics Platform ConsolidationBudgeting Procurement Profitability Mgmt Fixed Assets Incentive Comp Product HubOrg Hierarchy HubAccounting HubCredit Risk Hub Master Data Management Customer Data Hub Rich Client F/W AJAX, Web 2.0 Systems MgmtWeb Services MgmtDirectory Services Enterprise Content Mgmt Database (Grid, Memory, Embed) Web Services Orchestration (BPEL) Identity Mgmt J2EE Services, ESB and Rules Engine Access Mgmt Enterprise Technology Profitability Analytics/RAPM ACH Credit Rating POS SWIFT Fed Wire OFAC Market Feeds Check Order Other Systems Retail PlatformTeller Call Center Internet Banking KioskEBPP Private Wealth Mgmt Commercial Team Selling Order Mgmt Internet Banking Security Trading Client Servicing Derivative Pricing CRM & Marketing Lead Mgmt Order Entry Platform Order Entry Platform On Demand Customer Experience Call Center Deposits Loans Payments Cards (Credit / Debit) Investments Core Banking Ledger Leasing Payments Deposits Treasury Trade Finance Asset Mgmt Syndicated Loans Structured Derivatives Lock Box Nostro Recon Investor Services LeasingCustody Mortgages Customer & Business Insight Lifecycle Management SellingMarketingServicingOriginating External Interfaces Projects Risk Based Pricing Economic Capital/RAPM Operational Risk Market Risk Credit Risk ALM SOX Regulatory Reporting Risk Based Decisioning Risk Based Decisioning Risk Management Governance, Risk & Compliance Compliance BASEL II & 1A AML Human Capital Mgmt Enterprise GL Product and Transaction Processors Cash Mgmt Real Estate Savings Loans Core Banking Ledger Compliance & Limits Portfolio Mgmt Trade Processing Performance Mgmt Balance & Positions Fees & Commissions Compensation Clearing & Settlement Oracle Third Party Integration Market Data Reconc iliation Financial Planning
© 2006 Oracle Corporation – Proprietary and Confidential Key Business issues driving MDM in Financial Services Risk & Compliance ie Basel II Complicated process for client On-Boarding Poor customer data integration across operating divisions Disconnected Governance processes for stewarding information High Data Management Costs for reconciliation Inflexible system infrastructure to support Customer Centricity programs ie Account Centric vs Customer Centric M&A!!!
© 2006 Oracle Corporation – Proprietary and Confidential MDM example in Capital Markets: Legal Entity and Credit Risk Master Data Management Key Capabilities of an Oracle Credit Risk Hub: Sourcing and aggregating multiple vendor feeds and internal systems Legal Entity Hierarchy Management Centralization of On boarding and KYC Risk Concentration Analysis Risk Aggregation and Reporting Data Stewardship Integration with Downstream Systems Improve Risk Profiles Reduce Regulatory Capital Rationalize Data Provider Spending Reduce Manual costs Reduce system integration costs ROI Opportunities:
© 2006 Oracle Corporation – Proprietary and Confidential XYZ Bank will benefit by creating an integrated view of Risk….. Fulfills key elements of Basel II compliance Greater accuracy in capital allocation Faster reaction to changes in risk exposure Increased trade execution automation Reduced costs of data management
© 2006 Oracle Corporation – Proprietary and Confidential Oracle Credit Risk Hub Highlights Speed of Deployment (Phase Days) Lowest Risk/Lowest Cost Integration Hub can be leveraged across the Enterprise to include other divisions, entity types (eg.Contacts) Link to Retail Business Manage multiple versions of Customer across business lines ie Operations view, Credit view, Sales view Deep MDM Industry experience Large Oracle Partner channel
© 2006 Oracle Corporation – Proprietary and Confidential Oracle Legal Entity and Credit Risk Hub Trading Desk Collateral Mgmt Limit System Internal Ratings Risk Analysis SFA Call Center ERM …n Legal Entity and Credit Risk Hub Universal Customer Master Data Stewards Business Users Front Office/Customer Facing Applications Enrichment Sources Downstream Applications Data Quality De- duplication Party Data Model Privacy Customer Management Middleware Real-time/near real-time Master Data Real time/ Batch Master Data Scenario Analysis Security Master D&B BANKSCOPE Business Users AVOX Business Features Complete and accurate view of the legal entity to feed risk analysis and other downstream trading systems Aggregate risk exposure and profitability Active monitoring of changes and transactions IT Features Persists master data with references to transactional data Complete metadata management Rules-based configuration Service-oriented architecture Application Integration Foundation Oracle Hub stores relevant counterparty reference data and associates transaction data creating rule based events
© 2006 Oracle Corporation – Proprietary and Confidential Oracle Enterprise Master Data Management The most complete MDM offering in the market today Budgeting Data Governance Oracle Fusion Middleware Analytical MDM Apps Operational MDM Apps Operational Systems Analytical Systems Customer Supplier Oracle Product Hub Oracle Product Hub Financial Oracle / Hyperion Data Relationship Management Oracle Customer Hub Oracle Customer Hub EBS Siebel SAP Custom Apps External Apps External Apps DW BI &Datamarts Planning Financial Consolidation Product Analytical Application Integration Architecture Oracle Site Hub Oracle Site Hub Site New PSFT JDE
© 2006 Oracle Corporation – Proprietary and Confidential Business Process Models Provide foundation for understanding your business Pre-built Processes Connect across applications quickly Enterprise Business Services Reduce the time to deploy and change Enterprise Business Objects Enable any application to plug into processes Application Business Conn. Svc. Application specific service translation and transformation Application Integration Architecture – Composite Business Processes – Beyond Middleware Open Standards Based Foundation Common Objects and Services Pre-built Sustainable Integrations Best Practice Industry Processes Oracle Application Integration Architecture Connector Customer Relationship Management Connector Billing and Revenue Management Service Fulfillment Master Data
© 2006 Oracle Corporation – Proprietary and Confidential Partner Focus for Oracle MDM Focus on working 70% of the opportunities with Partners Implementations drive 2x-5x Services to Software revenue Data Governance and oversight Retail Banking, Wealth Mgmt, Capital Markets Life Insurance, Property and Casualty Payers Partner Enablement program
© 2006 Oracle Corporation – Proprietary and Confidential MDM Resources – Co-Prime Sales Mike RosserGroup Gregg LoosMDM VPSan Christopher DwightBus Jonathan BeinkeMDM Mark BryanMDM RepSan Jim BurkeMDM RepSan Ted CarrollMDM RepNew Tom KightMDM John ParkerMDM Ron SachsMDM Lee JacobsMDM Kevin BuggMDM TBHMDM Rep
© 2006 Oracle Corporation – Proprietary and Confidential MDM Resources - Presales Rick BeckGroup VPSan Bruce Piyush Yogesh Phillip Drew Bryan Gino FortunatoPresalesSan Steve SingletonDirector MDM Soln Architects Dan GageSoln Mike HammondSoln Shirley HoffmanSoln ArchLos Angeles
© 2006 Oracle Corporation – Proprietary and Confidential Other Key DRM Resources David ButlerMarketingSan Pascal LaikMDM Strategy San Manoj TahilianiCDM Verticals San Rohit TandonMDM Dhiman BhattacharjeeMDM ROI Specialist San m Neeraj GokhaleFusion MDM San
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