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Master Data Management in Financial Services Gregg Loos VP Sales MDM October 24, 2008
The Battle of Ulm: what’s true?In 1805 Austria and Russia formed Third Coalition against Napoleon. Planned Date for the “battle”: October 20th What happened? No Russians. Austrian Soldiers: escaped, killed or wounded, and the rest made prisoner. French Soldiers: About 6000 killed or wounded. Gregorian vs Julian calendar? 12 day difference. First known data quality problem? © 2006 Oracle Corporation – Proprietary and Confidential
Fragmented Information Increases Risk and is Expensive to manage“The value of information increases exponentially as fragmentation is reduced.” Ellison’s Law © 2006 Oracle Corporation – Proprietary and Confidential
What are banks doing? Consolidate Information Global visibility through a single source of truthConsolidate and standardize key operational data Customers Employees Products Payments Financial Consolidation Organizational Hierarchy Consolidate documents and digital assets Consolidate servers and storage Optimize profitability and performance through common analytics and reporting Insight to Action “Business that use a formal, enterprise-wide strategy for Global Data Synchronization will realize 30% lower IT costs in integration and data reconciliation at the department level through the rationalization of traditionally separate and distinct IT projects.” © 2006 Oracle Corporation – Proprietary and Confidential
More Competitive, Lower Costs MDM value on the IT RoadmapDeploy Grid Platform Standardize Business Processes Consolidate Applications & Data Service Platform Optimize Infrastructure Source Application Management Outsource Application & Infrastructure Management Modernize Core Processes Modernize applications while transitioning to a lower cost platform iFlex footprint Insurace footprint Application Modernization Standardize Service Delivery Platform Integration Business Intelligence Process Management User Interaction Corporate Services Improve efficiencies and reduce costs: Financial Mgmt Human Capital Mgmt Procurement GRC & Performance Mgmt Facilities & Projects Front Office Grow revenue, improve customer retention and reduce cost: Marketing Sales & Service Relationship Mgmt Collaboration Information Improve visibility and reduce cost: Customers Financials Organizations Data Warehouses Documents 1 2 3 5 6 7 4 © 2006 Oracle Corporation – Proprietary and Confidential
Oracle’s Banking Footprint Complete, Open, IntegratedThird Party Governance, Risk & Compliance Lifecycle Management Customer & Business Insight Marketing Selling Originating Servicing Risk Based Decisioning Retail Commercial Private Wealth Mgmt Customer Insight External Interfaces Customer Experience Risk Based Pricing Customer Analytics OFAC Call Center Team Selling Order Mgmt Internet Banking CRM & Marketing Lead Mgmt Financial Planning Platform Teller Channel Analytics Economic Capital/RAPM Check Order Internet Banking Kiosk EBPP Security Trading Client Servicing Derivative Pricing Order Entry Platform On Demand Call Center Marketing Analytics Market Feeds Product and Transaction Processors Risk Management Deposits Cash Mgmt Deposits Savings Loans Integration Market Data Performance Mgmt Performance Management Trade Finance Operational Risk Treasury Payments Portfolio Mgmt Balance & Positions Loans Mortgages Exec Analytics Asset Mgmt Syndicated Loans Structured Derivatives Fees & Commissions Profitability Analytics/RAPM Compliance & Limits Market Risk Investments Cards (Credit / Debit) Investor Services Nostro Recon Compensation Lock Box Funds Transfer Pricing Trade Processing Clearing & Settlement Credit Risk Core Banking Ledger Core Banking Ledger Reconc iliation Payments Leasing Leasing Custody Operational Excellence ALM Master Data Management Customer Data Hub Product Hub Org Hierarchy Hub Accounting Hub Credit Risk Hub Op Intelligence Fed Wire HR Analytics Compliance Corporate Administration SWIFT BASEL II & 1A Enterprise GL Consolidation Budgeting Profitability Mgmt Incentive Comp Analytics Platform POS Human Capital Mgmt Projects Procurement Fixed Assets Real Estate Portal & Dashboards Credit Rating AML Enterprise Technology Business Activity Monitoring ACH SOX Rich Client F/W AJAX, Web 2.0 Database (Grid, Memory, Embed) Enterprise Content Mgmt Web Services Orchestration (BPEL) J2EE Services, ESB and Rules Engine Other Systems Business Process Analytics Regulatory Reporting Systems Mgmt Directory Services Web Services Mgmt Identity Mgmt Access Mgmt 6
Key Business issues driving MDM in Financial ServicesRisk & Compliance ie Basel II Complicated process for client On-Boarding Poor customer data integration across operating divisions Disconnected Governance processes for stewarding information High Data Management Costs for reconciliation Inflexible system infrastructure to support “Customer Centricity” programs ie Account Centric vs Customer Centric M&A!!! © 2006 Oracle Corporation – Proprietary and Confidential
MDM example in Capital Markets: Legal Entity and Credit Risk Master Data ManagementKey Capabilities of an Oracle Credit Risk Hub: Sourcing and aggregating multiple vendor feeds and internal systems Legal Entity Hierarchy Management Centralization of On boarding and KYC Risk Concentration Analysis Risk Aggregation and Reporting Data Stewardship Integration with Downstream Systems ROI Opportunities: Improve Risk Profiles Reduce Regulatory Capital Rationalize Data Provider Spending Reduce Manual costs Reduce system integration costs © 2006 Oracle Corporation – Proprietary and Confidential
XYZ Bank will benefit by creating an integrated view of Risk…..Fulfills key elements of Basel II compliance Greater accuracy in capital allocation Faster reaction to changes in risk exposure Increased trade execution automation Reduced costs of data management © 2006 Oracle Corporation – Proprietary and Confidential
Oracle Credit Risk Hub HighlightsSpeed of Deployment (Phase Days) Lowest Risk/Lowest Cost Integration Hub can be leveraged across the Enterprise to include other divisions, entity types (eg.Contacts) Link to Retail Business Manage multiple versions of Customer across business lines ie Operations view, Credit view, Sales view Deep MDM Industry experience Large Oracle Partner channel © 2006 Oracle Corporation – Proprietary and Confidential
Oracle Legal Entity and Credit Risk HubBusiness Features Complete and accurate view of the legal entity to feed risk analysis and other downstream trading systems Aggregate risk exposure and profitability Active monitoring of changes and transactions Front Office/Customer Facing Applications Business Users Call Center SFA Trading Desk …n ERM Enrichment Sources D&B Real-time/near real-time Master Data Data Stewards Oracle Hub stores relevant counterparty reference data and associates transaction data creating rule based events Legal Entity and Credit Risk Hub Universal Customer Master BANKSCOPE Real time/ Batch Master Data Middleware Data Quality De-duplication Party Data Model Customer Management Privacy AVOX Real-time/near real-time Master Data IT Features Persists master data with references to transactional data Complete metadata management Rules-based configuration Service-oriented architecture Application Integration Foundation Collateral Mgmt Limit System Internal Ratings Risk Analysis Scenario Analysis Security Master …n Business Users Downstream Applications © 2006 Oracle Corporation – Proprietary and Confidential
Oracle Enterprise Master Data Management The most complete MDM offering in the market todayNew Data Governance Operational Systems Analytical Systems Analytical MDM Apps Operational MDM Apps Siebel New EBS DW SAP Customer Supplier Product Site Financial Analytical BI &Datamarts PSFT Planning JDE Oracle / Hyperion Data Relationship Management Oracle Customer Hub Oracle Product Hub Oracle Site Hub Financial Consolidation Custom Apps External Apps Budgeting Application Integration Architecture Oracle Fusion Middleware © 2006 Oracle Corporation – Proprietary and Confidential
Application Integration Architecture – Composite Business Processes – Beyond MiddlewareOracle Application Integration Architecture Business Process Models Provide foundation for understanding your business Pre-built Processes Connect across applications quickly Enterprise Business Services Reduce the time to deploy and change Enterprise Business Objects Enable any application to plug into processes Application Business Conn. Svc. Application specific service translation and transformation Best Practice Industry Processes Pre-built Sustainable Integrations Common Objects and Services Open Standards Based Foundation Connector Connector Connector Connector Customer Relationship Management Billing and Revenue Management Service Fulfillment Master Data © 2006 Oracle Corporation – Proprietary and Confidential
Partner Focus for Oracle MDMFocus on working 70% of the opportunities with Partners Implementations drive 2x-5x Services to Software revenue Data Governance and oversight Retail Banking, Wealth Mgmt, Capital Markets Life Insurance, Property and Casualty Payers Partner Enablement program © 2006 Oracle Corporation – Proprietary and Confidential
MDM Resources – Co-Prime SalesMike Rosser Group VP Chicago Gregg Loos MDM VP San Fran Christopher Dwight Bus Dev Austin Jonathan Beinke MDM Rep Mark Bryan Jim Burke Ted Carroll New York Tom Kight Atlanta John Parker DC Ron Sachs Lee Jacobs Rochester Kevin Bugg Denver TBH © 2006 Oracle Corporation – Proprietary and Confidential
MDM Resources - PresalesRick Beck Group VP San Fran Bruce Hamman Presales Seattle Piyush Ruparelia Charlotte Yogesh Sharma Detroit Phillip Nifong Dallas Drew Wilson Bryan Lester Gino Fortunato Steve Singleton Director MDM Soln Architects Atlanta Dan Gage Soln Arch Columbia Mike Hammond Bridgewater Shirley Hoffman Los Angeles © 2006 Oracle Corporation – Proprietary and Confidential
Other Key DRM ResourcesDavid Butler Marketing San Diego Pascal Laik MDM Strategy San Fran Manoj Tahiliani CDM Verticals Rohit Tandon MDM Refs Chicago Dhiman Bhattacharjee MDM ROI Specialist Neeraj Gokhale Fusion MDM © 2006 Oracle Corporation – Proprietary and Confidential
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