1. Results and Statistics on Questionnaire for Foreign Staff Members Human Resources Services Santiago Osorio Alzate September - 2012

2. Duration of employment with the University of Oulu (so far) 40% Doctoral Students 30% Post Doc6% M.Sc. Students 24 % Others Basic Information

3. Faculties Nationalities Basic Information

4. Recruitment Process 1. Before (or at the very beginning) you started to work at the University of Oulu, were you informed about issues related to your job? (e.g. contract of employment, policies and rules, dress code, etc.)

5. Recruitment Process 2. Information staff wants to receive more in order to facilitate adaptation to new work environment. Top 5: - Leisure time activities information/ What to do in Oulu - How to find proper accommodation information - Bank services information - Guided tour through University + Transportation information + Job training / more job training + Map of the city + Information of other foreigners in Finland + Other 31% - 35% 20% - 30%

6. 3. How did you find the information given to you before you started your job at the University of Oulu? Recruitment Process

7. 4. In your opinion what would you consider you would have needed assistance/ more assistance with? Recruitment Process

8. 5. How did you find the recruitment process at the University of Oulu in general? (e.g. interview, assistance, etc.)

9. Beginning of the Job 6. How do you measure the support that the University of Oulu at large provides for foreign staff members?

10. Beginning of the Job 7. What type of difficulties did you encounter when getting started with your work at the University of Oulu? - Not enough guidance on work practicalities e.g. all the systems, how to do reservations, etc.

11. Beginning of the Job 8. Did you receive training and preparation for the position you were about to fulfill at the University of Oulu? If your previous answer was YES, do you think the training and preparation was:

12. At work 9. Do you know where to look or who to contact in case you have doubts, concerns or problems related to your job? (e.g. working hours, sick leaves, salary, vacations, legal issues, among others) 10. How have you succeeded in adjusting to the work community in general?

13. 11. From the following list of services offered/ sponsored by the University of Oulu to its employees, please mark the appropriate boxes for each of them. At work I know the serviceI use the service I want more information how to benefit from itTotal Health care (Terveystalo) 59 % 36% (48)135 Sport Pass 31 %30 %35% (47)135 Gym 32 %26 %36% (49)135 Staff Bulletin 29 %19 %42% (57)135 Hermes digital newspaper 24 %16 %44% (60)135 Sports events 24 %6 %55% (74)135 Accident insurance (work related) 20 %10 %67% (91)135 Culture day/ Outdoor trip 19 %8 %61% (82)135 Concert/theatre tickets 18 %4 %68% (92)135 Electronic magazines 14 %12 %56% (76)135 Discounts (i.e. at stores and services) 5 %4 %82% (111)135 AVERAGE 53% The more information the merrier! 12. From the following lists of units, please mark the appropriate boxes for each of them. I receive information on the guidelines and up to date issues I do not receive information from this unit I would like to receive more information from this unit Total My own unit 65 %7 %18 %135 IT Administration Services 62 %10 %21 %135 International Services 36 %23 %39 %135 Academic Affairs 27 %31 % 135 Human Resource Services 31 %27 %36 %135 Communication Services 24 %37 %33 %135 Financial Services 15 %44 %36 %135 Project Services 13 %39 %34 %135 Estates Services 4 %49 %29 %135 AVERAGE 31 %

14. At work 13. Would you be interested in having the University of Oulu sponsor events and programs where you could expand your knowledge, meet other personnel, researches, and/ or advisors?

15. Communication at work 14. In your opinion, how do you consider is/are the best way(s) for the University of Oulu and its different units to communicate its personnel on up to date issues? 90%

16. Working at the University 15. What is/are the BEST thing(s) about working at the University of Oulu? 16. What is/are the WORST thing(s) about working at the University of Oulu? - The students

17. Working at the University 17. How likely is it you would recommend the University of Oulu as a great place to work? -Despite the constructive criticism, I really love working here :) -U Oulu is clearly the best Uni in the world, and thus a great place to be. I cannot, to the outside, make any other statement! -Of course the individual has to like science! Also the stuff is mostly very nice! It easy to communicate in English. -I can recommend for quality education but the job prospectus are not that good, after graduation there are hardly any job openings in Oulu and also in Finland. +-

18. Future Plans 18. What are your plans for the future?