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Relation Beyond Service

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Presentation on theme: "Relation Beyond Service"— Presentation transcript:

1 Relation Beyond Service
Pavan Enterprises Relation Beyond Service

2 Relation Beyond Service
AGENDA Company History Quality Certifications India Network Products and Services Industry Solutions India Fashion Logistics Solutions Key Account Management 2

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OUR GUIDELINE Our Corporate DNA - FAMILY irst, people first ll about the customers, always aking it work better, everyday nnovation and entrepreneurship ive sustainability ou and Me! F A M I L Y The core of who we are resides in the fact that we have always been and remain to this day a family owned company... 3

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Corporate History ... with 141 years of experience, we continue to grow and forge partnerships… Successors PavanEnterprises, rebuild the company PavanEnterprises represent 1st generation ownership PavanEnterprises opens first international office in Bangalore Worldwide Logistics opens in the USA PavanEnterprises opens new warehouse in Bangalore & Chennai & Mumbai wins “Global Provider of the Year” opens offices in India and Fareast 2009 2006 2004 1988 2012 PavanEnterprises launches the global IT platform HELIOS 4

5 Members of the Main Board
Relation Beyond Service Members of the Main Board Value Creation PavanEnterprises, a privately held, financially stable, experienced partner We constantly strive to develop better, more efficient ways to do business through: Fast Decisions Customer Focus State-of-the-art IT Solutions Entrepreneurship at all Levels Personalized Solutions Sustainability Our focus: sustainable development 5

6 Relation Beyond Service Pavan Enterprises India

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India Network In India since 23rd Nov 1988 1 Regional office , 8 Branch offices 123 personnel including 15 sales personnel Customized solutions for logistics and supply chain requirements Multimodal transportation services Automated business processes using fully integrated IT tools. Executing customs clearance in all major ports

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Our Expertise Products, Services & Industry Solutions 8

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Products and Services Relation Beyond Service 9

10 Air Freight Keeping you ahead around the clock and around the world
Relation Beyond Service Air Freight Keeping you ahead around the clock and around the world Regular consolidation Global Preferred Carriers Strategic Gateways Punctual pick up and delivery Handling of Heavy and/or Dangerous Goods Packaging, Crating and short term warehousing Customs clearance services Import, export , trans-shipment & Cutsoms Clearance. 10 Air Partners

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Major International Airports - India “Strategically located across all major international airports in India”. Major International Airports 11

12 Relation Beyond Service Key Customers - Airfreight
Fashion Healthcare Automotive Others 12

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Sea Freight Benefit from strong ties spanning all seven seas NVOCC Consolidation services with Pelorus Ocean Line * Project and Break-bulk Cargo * Buyer’s consolidation* Import / export stuffing & de-stuffing station Customs brokerage Cartage and Inland freight by truck or rail Warehousing, Storage and Transportation Export Packaging and Crating Fixed and flexible schedules on all major routes Complete Documentation * Only in BOM 13 Ocean Carrier Partners

14 Relation Beyond Service Major Seaports in India
“No shipment is too large or too heavy for PavanEnterprises Sea Freight. As an international logistics service provider, we work together with all premium shipping companies on all ocean ports.” Gate way BOM- NHV & DEL Gateway MAA Gateway CCU 14

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Brokerage Services Making the complex Customs process simple and fast. 58 personnel Own Custom Clearance License One Stop Shop (Door to Door services) Expertise in Customs rules, schemes ,classification & regulations Excellent relationship with Customs/Govt Agencies Well Versed with handling of second hand capital goods Support Services for 100% EOU/SEZ/STPI/EHTP Support customer with Pavan Enterprises Implants in order to maintain statutory records on needs & Chargeable basis. 15 TRANS ASIA SHIPPING SERVICE & TRANS ASIA LOGISTICS PVT. LTD., A Subsidiary Company of Pavan Enterprises

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Sea- Air Combined advantages of air and sea freight More affordable than direct air freight and faster than sea freight Intermodal transport system Deadlines held and freight rates reduced Best routes between points of departure and destination Available on all main routes from Asia to Europe or US via hub in Dubai or in Vancouver Cooperation with reliable carriers 16

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Contract Logistics & Consulting Developing and implementing tailor- made logistics solutions along the supply chain Product Offering Warehousing Distribution Value Added Services Sectoral Capabilities Current Presence & Reach IT Capability Client List / Testimonials Pavan Enterprises Approach Relation Beyond Service 17

18 Relation Beyond Service Global Web Portal Access…
24/7 availability Real-time reporting Secured Access Global Web Portal Access… 18 PavanEnterprises Information Tool – HIT Tracking and Tracing Purchase Order Management Warehousing: Inventory Management Air & Sea: Interactive Reporting Global Transparency – PE Chain Our Supply Chain Tool for integrated services Data Warehouse – DWH Material-In-Transit Reports Volume Reports Financial Reports

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Industry Solutions – India Automotive Logistics Individualized automotive logistics solutions for procurement, production and distribution Fashion Logistics Tailor-made solutions for your fashion logistics needs Healthcare Logistics Ultra-careful handling to the most stringent shipping standards Renewable Logistics Our commitment and interest in this sector extends far beyond the specialized products and services we offer for the renewable energy industry. 20 Project Logistics No matter where your cargo originates; our experienced team will organize everything you need to move.

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Passion for Fashion PavanEnterprises India Fashion Logistics 21

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Garments / Textiles Shoes Accessories Fabrics/Leathers Functional Apparels Furnishing Textiles Our Sectors Fashion Logistics 22

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Fashion Logistics Tailor-made solutions for your fashion logistics needs Hanging garments (bar/ string hanging) Packaged goods Climate-controlled storage units Event monitoring and KPI reporting Tailored and integrative IT tools Value added services such as warehousing, preparation of goods, pick & pack, quality control, distribution to POS eCommerce & integrated fulfillment solutions 23

24 Industry Solution Cycle
Industry Knowledge Effective Customer Care Capture New trends & Customer needs Solution Development Excellent Offer Creates attraction Setting the industry benchmark Relation Beyond Service 24

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Business & Solution Strategy Member of the Board Headquarter Global Logistics Manager Customer Global Product Manager PavanEnterprises Industry Pavan Enterprises Worldwide Logistics Management Business & Solution Strategy Regional Logistics Manager Customer Country Management Customer Country Management / Nominated Account Manager Regional Product Manager PavanEnterprises Industry Operation Management IT Division IT Division / PCO HWL Business & Solution Strategy HFL Customer 25

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Key Account Management Relation Beyond Service 26

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Understanding Customer Requirements …… An empowered single point of contact General product know-ledge with easy access to expertise Industry knowledge Global, regional and local structures Strategic and proactive Implementation people in the sales process Globally consistent implementation approach Timely and sufficient resource allocation Global & regional performance management and consistent KPIs Local operations interface Proactive issue resolution Contracted service levels are maintained Pro-actively improve productivity and reduce cost Understanding of their supply chain Identify solution that can make their supply chain more efficient and effective Supply Chain Consultants as part of the sales process Globally consistent solutions offer Customer Relationship Implementation KAM BPMQ Solution Design Cell Relation Beyond Service 27

28 Relation Beyond Service Operational Solution – Account Management
Strategic and operational customer business management. Strategic outlook on business development and value-add opportunities. Service Level Agreements (SLA) Execution, Compliance, Review 28

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We are Unique… Very Flexible and service oriented company We are a solution-oriented and develop strategies for our clients from a single source. Dedicated and nominated Fashion team Global Fashion Competence Competitive Rates Long term experience in handling and transportation of hanging garments in air and sea freight Well Known fashion forwarder with good references. Relation Beyond Service 29

30 Thank you for your attention! Relation Beyond Service
Visit us online at: Relation Beyond Service 30

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