Presentation on theme: "Copyright Sam Saad 2008 The World cafe is flexible process for fostering collaborative dialogue, Sharing mutual knowledge, and discovering new opportunities."— Presentation transcript:
Copyright Sam Saad 2008 The World cafe is flexible process for fostering collaborative dialogue, Sharing mutual knowledge, and discovering new opportunities for action
Overview Beforehand Should I use a World Cafe'? 2. Set the Context Purpose Participants Parameters 3. Invitations 4. Room Set Up 5. Supplies 6. Finding and Framing Questions Focusing Attention Connecting Ideas Moving Forward During the Cafe Upon Arrival 2. Cafe Etiquette Contribute Your thinking and experience Listen To understand Connect Ideas Listen Together 3. Cafe Round Process 4. Individual Table Hosts 5. Dealing with Tension and conflict 6. Harvesting 7. Making Collective Knowledge Visible Afterwards
1. Should I Use a World Café? Especially useful for Sharing knowledge, stimulating innovative thinking, building community, exploring possibilities around real-life key Issues Conducting in-depth conversation of key challenges and opportunities Engaging people meeting for the first time In authentic conversation Deepening relationships, and mutual ownership of outcomes In an existing group Creating a meaningful interaction between a speaker and an audience When a group is too large for a dialogue circle, and you want all participants to have the opportunity to contribute. When you have adequate time (at least 90 min) Not an optimal choice when You are driving towards an already determined solution You want to convey one way information You are making detailed implementation plans and assignments You have less than 9Omin You are working with a highly polarised, explosive situation You have a group smaller than twelve, where a traditional dialogue circle is more appropriate Before you begin, determine whether you should use a world cafe for your situation Copyright Sam Saad 2008
2. Set The Context Clarify the context Why? Purpose What is the purpose of bringing people together? Name it- in a way that reflects the anticipated outcome Who? Participants Identify who needs to be included Remember, diversity of thought yields richer insights and discoveries How? Parameters Time: How long Cost: How much? Venue: Where? Copyright Sam Saad 2008
3. Invitations Include an initial question or theme that you believe is important to those you have invited- arousing curiosity. Imply that participants will have fun, be engaged, and will learn new things Make it informal, creative, personal and visually interesting Guests should respond immediately knowing this is no ordinary meeting Copyright Sam Saad 2008
4. Room Set Up Remember the power of creating a welcoming environment Comfortable Safe Inviting Room large enough for people to move around without disturbing seated participants Natural light and outdoor view is desirable (if no windows try bring in pot plants) Small round or square tables that can seat 4 or 5 people. Less than 4 often leads to lack of diversity of perspective, more than 5 can limit amount of personal interaction Tables spread out in a slightly random fashion. Not in rows Snacks and beverages available on arrival Informal Table cloths. If not available try blank white paper for participants to draw on Music playing when guests arrive Copyright Sam Saad 2008
5. Optional Supplies 2 pieces of white flip chart paper on each table (or use white table paper cloth) Large Mural or Chart for harvesting and posting collective insights Large white board for the work of the graphic recorder A clear wine glass or mug filled with coloured markers on each table One small vase with sprigs of fresh flowers One small candle is appropriate Additional cafe for the Host Side table for coffee, tea water, drinks etc Name tags Chairs Copyright Sam Saad 2008
6. Finding and Framing Questions Copyright Sam Saad 2008 They need not seek immediate action steps problem solving They invite inquiry and discovery rather than advocacy and advantage You know you have a good question when new ideas and possibilities start surfacing Test questions out with trusted colleagues- try it with different people not just those who 'think' like you Careful thought and attention to Question Creation can produce profound results Single or series of related or progressive questions Characteristics of powerful questions (Remember, this skill improves with practice) Simple and clear Thought provoking Generates energy Focuses inquiry Surfaces assumptions Opens new possibility
Question Examples Copyright Sam Saad 2008 Creating Forward Movement Examples: If we were assured of success in introducing this program on health, what would it look like? When it comes to dealing with these extra demands, what would have to happen for us to move forward on this? Focusing Attention Examples: What do you think when I mention the words, "Reading Groups"? How do you feel when its time to do your assessments? What would a teacher from another school think if they walked into our assembly? What is important to you about the way we run our award nights? Connecting Ideas, and Finding Deeper Insights Examples: What have you heard or seen over the past few weeks discussions on programming options have made an impact on you, and why? What do you sense is the key insight in all of this talk about playground duty What emerging themes are asking to be articulated?
7. Upon Arrival As a host be available to welcome people as they arrive Direct them to refreshments As start time nears, invite them to their seats Explain the purpose of the cafe Go over logistics Briefly go over the process Go over your role Attend to any pre-activity apprehensions and questions Copyright Sam Saad 2008
8. Café Etiquette You may choose to draw participants attention to a Cafe Etiquette Chart, or any other chart that clarifies expectation for the group Avoid being heavy handed with 'shoulds and 'shouldn't'- just encourage! Copyright Sam Saad 2008
9. Café Round Process Typically, a World cafe consists of 3 rounds (20-30 min each). To start a round, introduce the question/so These may be displayed on a board for the whole group, or on individual tables on cards/charts. It is important that people have the opportunity to constantly refer back to the question as a visual reference. If participants want clarification of the question, respond accordingly, but avoid leading them in any particular direction towards an answer. During each round, the participants respond to the question/s presented. There is not set way to go about doing this. This usually takes form organically. Encourage participants to doodle and draw on the paper table c1oth/ flip chart provided. As time approaches the end of a round, give the participants ample warning At the end of each round, ask each table to nominate a 'table host', who remains seated at that table. The others move to another table in a random fashion. Copyright Sam Saad 2008
10. Individual Table Hosts Copyright Sam Saad 2008 Talking Objects Talking objects may be used if necessary. It may be passed around in order, or it may be picked up when people are ready to speak, returning it to the centre of the table when complete. Talking objects are most useful when there is a perceived need for slowing a conversation down and deepening it. The designated table host welcomes the new participants to the table, introduces herself and asks for introductions (if appropriate ). The host usually begins by sharing the essence of what transpired previously. The travelers then add connections and ideas from their previous tables. Remind the host to encourage everyone's contributions- even and especially if that contribution runs contrary to the emerging line of thought. to another table in a random fashion. The individual host encourages speakers to speak to the centre of the table, and not to just one other person, which can create an atmosphere of exclusion. Short but timely periods of silence may need to be encouraged to allow space for people to digest new Ideas, and for patterns to emerge and surface in 'language' form.
The Art of Table Hosting Copyright Sam Saad 2008 It is NOT your role to run or lead the conversation. All participants including you are on equal footing. Keep one foot in the conversation (as a participant) and another outside the conversation (as an observer) to encourage Café Etiquette. Why? As participants become engaged in the content of the conversation, it is often difficult to give attentive to contextual factors that often arise. As table host, you are mindful of these other factors in play, and make appropriate contributions as the need arise. Tips for Table Hosts If you find that the conversation is getting negative and bogged down, try saying… What will it take for us to move forward on this? Lets pause and reflect for a moment- perhaps theres something we are missing? How might a child, teacher, parent, or other stake holder respond to what we are saying? Lets place that in holding space for a moment, move our attention onto something else, and come back to it later with fresh pairs of eyes? If you are feeling that the conversation is getting too abstract or general, try saying… What are some examples of this? What might this look like in your school? If you feel the conversation is being dominated by individuals, try saying …. John, we havent heard your perspective yet. Lets speak to the centre of the table, rather than exclusively to another Feel free to express yourself through drawing If you sense disagreement is creating confusion, try saying…. Are you saying…? (Clarify through paraphrase) Are you saying this applies to all schools or some schools? Are you saying this is impossible, or from your experience just unlikely? (Clarify through qualification) What is it about this that is important to you? (Clarify values) If you sense the conversation is lacking direction or cohesion, What is the underlying theme thats trying to emerge here? What connections can we uncover? How can we build on that?
11. Dealing with Tension and Conflict Copyright Sam Saad 2008 What I heard you say that I appreciate is.. What I heard you say that challenges my thinking is... To better understand your perspective I'll like to ask you is.... Cafes often surface differences of opinion and understanding, which is part of the ability of the cafe to generate new insights Such differences can foster energy and excitement or... Anxiety and dissention In dealing with conversations that get really stuck, encourage participants to use the following statement stems...
12. Harvesting After the rounds are complete, all present engage in a whole group conversation to share collective discoveries. These are NOT for formal reporting or analytical summaries, but a time for mutual reflection. Before beginning the harvesting session, give participants a moment or two (quiet time is encouraged) to reflect and jot down notes, pictures etc. Ask anyone in the room to share briefly a key idea, theme or core question that has real meaning for them personally. Solicit additional ideas and insights, making sure you balance these with moments of silent reflection It is often in those moments of deep silence that flashes of insights occur These key ideas are recorded visually on a large chart/board Copyright Sam Saad 2008
13. Making Collective Knowledge Visible Here are some ideas on how make the emerging ideas more visible and more sustainable.. Graphic Recorder During the harvesting session, the Graphics Recorder graphically represents the essence of what is being said Table Cloth Gallery Tour Provide an opportunity for all participants to wander around and look at what has been recorded. Table Cloth Mural Table clothes are placed side by side to make a large mural, and 'hung' on a wall where employees can browse at their convenience during the following week back at work Post your Ideas Each participant records one key insight on a post it note and sticks it on a board. Create Idea Clusters Record ideas in related clusters to help the group build a useful framework for moving forward with the new ideas. Create a Story Create a flow map or story book which shows a progression that typifies the evolving journey for the group Copyright Sam Saad 2008
14. Afterwards Encourage participants to clear a space for themselves to reflect on what was important and meaningful to them. Key Ideas can be posted in a Holding Space in an appropriate common room. A holding space is a designated visual space for the displaying of key words/phrases/pictures/symbols that help sustain the leraning that has been germinated. The Holding Space acts as a physical metaphor to encourage people to create a mental holding space where ideas are suspended. Hanging. Incubating... In due time our unconscious mind processes these ideas in a way that emerges in a language form......subsequently leading to a string of practical ideas on how to move forward on issues. Copyright Sam Saad 2008