Prioritizing Maintenance Work By C. Paul Oberg, President EPAC Software Technologies, Inc.
PRIORITY SYSTEM Why is a Priority System Necessary ? Provides a means for evaluation of activities and backlog Effective means of communicating importance Provides an effective decision making tool
PRIORITY SYSTEM Why is a Priority System Necessary ? Organize needs in a hierarchical fashion based on an agreed upon set of criteria Eliminates squeaky wheel Helps optimize the use of resources
PRIORITY SYSTEM To be an effective and lasting decision making tool, the Priority System must have the respect of: Maintenance Customers Maintenance Management Maintenance Trades
PRIORITY SYSTEM The priority system should be based on quantifiable, comprehensive and understandable criteria such as: Facility/Equipment capacity utilization Profitability of facility/equipment Quality of downstream facility/equipment affected Incremental maintenance costs if work is deferred
PRIORITY SYSTEM The priority system should be based on quantifiable, comprehensive and understandable criteria such as: Quality costs if work is deferred Additional maintenance labor if work is deferred Potential safety hazard if work is deferred
PRIORITY SYSTEM Upon closer examination, we can separate criteria into two generic classifications: Asset Type Type of Work
PRIORITY SYSTEM Ranking Index for Maintenance Expenditures (RIME) Developed by Albert Ramond & Associates, Inc Most widely used maintenance priority system Two factor priority system comprised of: Asset Type Type of Work Priority
PRIORITY SYSTEM Ranking Index for Maintenance Expenditures (RIME) Asset Type x Type of Work Priority Arithmetic: The product of these two factors give an index of the relative importance of the maintenance work to both facility/production and maintenance management. The process of establishing the relative importance of priority of a maintenance job is known as RIME.
PRIORITY SYSTEM Who is best able to qualify these criteria ? Asset Type ? - Maintenance - Maintenance Users Type of Work ? - Maintenance Management
PRIORITY SYSTEM RESPONSIBILITIES Facility/Production Management must identify and classify: Equipment Buildings Facilities Systems Maintenance Management has the responsibility of defining and classifying: Type of Work
PRIORITY SYSTEM With all but one of his people on maintenance jobs, the maintenance manager has two jobs left to do. Which shall he/she assign the remaining person to and be confident that an appropriate decision has been made? JOB ARebuild a spare fan motor JOB B Conduct Preventive Maintenance on a pick-up truck which is infrequently used
PRIORITY SYSTEM X RIME Calculation Asset Type Value x Type of Work Value = RIME JOB A 7 7 49 JOB B 6 X 954
MAINTENANCE ANALYSIS Trend Analysis provides insight into… u Are we putting the emphasis on the right jobs based on departmental backlog and completed job history ? u Should our staffing be redistributed from Area 1 to Area 2 based on comparative backlog, size and importance ? u Are our preventive and corrective maintenance programs effective based on the trend of backlog importance ?
MAINTENANCE ANALYSIS Trend Analysis provides insight into….. u Are we doing more or less important work than previous ? u Should overtime/ outside resources be adjusted based upon size and importance of backlog ? u Should department A focus more on preventive and/ or corrective maintenance based on importance of the jobs requested and completed ?
MAINTENANCE ANALYSIS Using RIME to Evaluate Maintenance Trends Backlog trends Work Completed Trends Level of Service
MAINTENANCE ANALYSIS Average RIME: Weighted Average base upon trade hours: RIME X HOURS = RIME HOURS JOB: A JOB: B JOB: C JOB: D 42 X 24 = 1008 54 X 18 = 972 90 X 34 = 3060 72 X 18 = 1296 TOTALS: 94 6336 Average RIME = Total RIME Hours = 6336 = 67.4 Total Hours 94
MAINTENANCE ANALYSIS Current Level Trade Analysis Level 1 Low Average RIME 0 to 40 Level 2 Moderate Average RIME 40 to 80 Level 3 High Average RIME 80 to 100
MAINTENANCE ANALYSIS Current Level Trends Analysis
MAINTENANCE ANALYSIS JOBS COMPLETED AVERAGE RIME Level Slope Interpretation and Possible Action HIGHUP Dangerously high level of emergency and breakdown occuring. Increased maintenance manpower levels with emphasis on PM/CM during non-operating periods should be considered until the level has been reduced to moderate. HIGH FLAT OR DOWN The level of emergency and breakdown work is too high. Continued emphasis on PM/CM and increased manpower levels should be considered.
MAINTENANCE ANALYSIS JOBS COMPLETED AVERAGE RIME Level Slope Interpretation and Possible Action ModerateUP The Overall level indicated a satisfactory mix of work, while the upward slope indicates an increase in emergency or preventive main- tenance jobs. This cannot be determined without specific data. Overtime should be used to control the level of backlog hours. Moderate FLAT Current mix of work is good. With the slope being flat, the only concern is the size of the backlog.
MAINTENANCE ANALYSIS JOBS COMPLETED AVERAGE RIME Level Slope Interpretation and Possible Action Moderate DOWN The Current level indicates a good mix of work. However, the downward slope indicated less meaningful work is being requested and worked. This situation will lead to a potential manpower reduction position.
MAINTENANCE ANALYSIS JOBS COMPLETED AVERAGE RIME Level Slope Interpretation and Possible Action LOW UP, FLAT The Current level indicates an improper mix of low priority jobs being worked. This condition will exist for one or both of two reasons: 1. Improper scheduling of priority work. Check the backlog trend for level and slope. 2. An excessive manpower level is capable of using all work request regardless of priority level. Review manpower level for possible reduction. s s
MAINTENANCE ANALYSIS LONG RANGE TREND ANALYSIS The jobs completed average RIME line should be higher than the backlog average RIME line. The slope of the backlog line should be either flat or negative relative to the slope of the job completed line. Meaning…………..
MAINTENANCE ANALYSIS s …..The higher priority work is being scheduled and completed first. LONG RANGE TREND ANALYSIS The jobs being added to the backlog are of equal or lower average RIME than jobs being completed. Continuation of these conditions will lead to an operating position where maintenance requirements will be excessive.