1. General Event Management

3. General Event Management / GEM Introduction3

4. 4 Complete, sophisticated, easy to use and fully integrated IT solution for the administration of any large event or manifestation in different areas like sports, fairs, conferences etc. GEM application modules are integrated and fully operate in any combination of modules regardless of the number of selected modules GEM can be used for technological management and support of various major events, but the main target of this particular Solution are sport events

5. General Event Management / GEM Introduction5 GEM platform is also targeted for events of varying scale, from small events with couple of hundreds of participants to large ones gathering many thousands of participants Cross platform, extensible, modular, scalable, web-based software solution for successful and reliable managing of large scale sporting and other types of events Enables smoother and more efficient running of the manifestation for organizer

6. General Event Management / GEM Introduction6

7. General Event Management / GEM Modules7 Web Registration Accreditation Badging Event Calendar Accommodation Management Workforce & Volunteers Management Uniform management Arrival & Departure Transportation

8. General Event Management / GEM Modules8 Fees payment Request processing Call center support Catering Management Hotel Booking Ticketing Rate Card Medical services - interface Security services – interface Assets & Material Management Fair Stand Manager

9. General Event Management / Modules Description9

10. General Event Management / Modules Description / Web Registration10 Used by delegation official to register participants over the Internet Organizers distribute username/ password combination to delegations Bulk registration supported (Excel sheet template) Delegations & participants themselves will insert the names and data into the system Significant reduction in the amount of work and time for the Organiser Web Registration

11. General Event Management / Modules Description / Accreditation11 Accreditation Main module Main task to identify the participants who will be attending the Games Holds the information that all other modules will be working with Totaly configurable to support different configuration of Events Categorization & grouping of all participants

12. General Event Management / Modules Description / Badging12 Organizing information on an participants badge in a way that assures all necessary data for security system Printing & delivery of the Accreditation card Access control rights and zone planning Full-color photo Accreditation badge production Badging

13. General Event Management / Modules Description / Badging13 Real-time Accreditation badge creation Batch pre-printing of Accreditation badges Search filter to easily find the desired accreditation cards for printing Print and pick-up scheduling Support for several identification methods (Bar code, RFID) Badging

14. General Event Management / Modules Description / Event Calendar14 Contains schedule of all sport and non sport events of interest Public (participant) & private (organizer) access to Event Calendar Connected to all other applications (Accreditation, Transportation, Arrivals/Departures) All changes in different SOLUTION applications Event Calendar

15. General Event Management / Modules Description / Event Calendar15 Full Event categorization and grouping Full Venues/Facilities categorization and grouping Searching and filtering of data by: Time and date Event category/group Venues/Facilities category/group Event Calendar

16. General Event Management / Modules Description / Accomodation16 Accommodation planning & management An easy way for assigning participants to the accommodation facilities Intuitive graphical interface Authorized user can easily assign participants to accommodation resources Search information about persons, departments, locations, assignments and their dependencies Accomodation

17. General Event Management / Modules Description / Accomodation17 Accommodation facilities management Accommodation facilities blueprints management Accommodation facilities categorization and grouping Facilities resources management categorization & grouping Facilities resource categorization and grouping Accomodation

18. General Event Management / Modules Description / Workforce & Volunteers Management18 Staff management & staff hireing solution Registration of the workforce/ volunteers Assignment of the tasks and schedules to the workforce/ volunteers The registration done via Internet through link on the official Web site The workforce & volunteers will enter all their personal data as well as their profile and skills Workforce & Volunteers Management

19. General Event Management / Modules Description / Uniform Management19 Keep track of uniform quantities calculation, sizes, models… When applying for an Accreditation the applicant should also send information about his/her size for the uniform General calculation of the number of staff, volunteers, officials and other staff to dress LOC will be able based on these inputs to calculate and purchase correctly the amounts, models and sizes Uniform Management

20. General Event Management / Modules Description / Arrival & Departure20 Arrival & Departure

21. General Event Management / Modules Description / Arrival & Departure21 Support the planning and tracking of arrival and departure timelines for individuals and groups Manage the daily schedule of VIPs Initial information about flights and arrival and departure dates of each participant from Accreditations Arrival & Departure

22. General Event Management / Modules Description / Transportation22 Mange all aspects of transportation Keep track of the different vehicles used during the Games Driver management Itineraries of the general vehicles Active and free vehicles and their availability Transportation

23. General Event Management / Modules Description / Fees Payment23 Fees payment application provides basic functionalities for managing fees related to Event On every Event there is a number of different fees that must be paid by participants Fees payment is integrated with other modules and fees are calculated according to user profile entered in accreditation module Fees Payment

24. General Event Management / Modules Description / Request Processing24 Purpose is to provide easy management of various requests from accredited persons Maintenance service requests, catering services requests, extra equipment requests Request status tracking Requests are dispatched by SMS or email Request statistics Request Processing

25. General Event Management / Modules Description / Call Center Support25 Provides call center staff with interface to access all publicly available information related to the event Acts as an access portal for publicly available information from all other application modules Can be easily browsed, searched and retrieved by the call center staff Call Center Support

26. General Event Management / Modules Description / Catering26 Catering providers management Restaurant management Info about food preference from Web registration/Accreditation Meal types management Orders management Delivery management Cost management Statistics & reports Catering

27. General Event Management / Modules Description / Hotel Booking27 Designed to simplify the task of online hotel room booking Allows room inventory management that includes visual attributes for both the hotel and the actual rooms Reservation interface for administrators and authorized users Rooms availability interface Manage data from the Accreditation and Arrivals and Departures modules to facilitate better scheduling Reporting unit of the module supports accounting and cost tracking Hotel Booking

28. General Event Management / Modules Description / Ticketing28 Supports the tickets selling for various types of events May be used for selling tickets in box offices as well as online Supports venue, event and ticket type customization Venue configurability allows multiple seating capacities based on the type of event or the time of day The module can be configured to support permission based constraints so that certain users can only purchase tickets for certain sections/sessions/times Ticketing

29. General Event Management / Modules Description / Rate Card29 To enable delegations, sponsors, broadcasting stations, media and others to buy equipment, services or to rent resources (conference rooms, furniture, video beam...) Rate Card module includes management and time scheduling for resources and services that will be rented Management and approval of delivery Rate Card

30. General Event Management / Modules Description / Medical Service Interface30 Manages all of the medical (and medical-related) provided data Includes information about physicians and available facilities. Provides calendaring application for scheduling medical visits for Participants. Help desk for finding the most appropriate medical facility in case of emergency. Use participants medical-related data from Accreditation database. Medical Service Interface

31. General Event Management / Modules Description / Security Service Interface31 Provide web based interface to security services and authorized security personnel. Aggregates security related data from all other modules (accreditation data, event calendar, workforce, etc.) Allows storing of additional security related information for each participant, group, team, etc. Security Service Interface

32. General Event Management / Modules Description / Assets & Material Management32 Module is used for asset tracking and inventory monitoring. Stock management (reporting on the state of stock, registering input and output before, during and after the event). For asset management, additional functionality is in managing location, quantity and the person in possession of the asset. Assets & Material Management

33. General Event Management / Modules Description / Assets & Material Management33 Stands planning & management An easy way for assigning participants to the expo facilities Intuitive graphical interface Authorized user can easily assign participants to fair resources Search information about persons, companies, departments, locations, assignments and their dependencies Fair Stand Manager

34. General Event Management / Modules Integration34

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39. General Event Management / Live Demo39

40. General Event Management / Conclusion40

41. General Event Management / Conclusion41 Software that have modules for every needed aspects/sector Possibility for software customization based on your needs Involving local companies/industry in many aspects of organization Trainings for employees, volunteers and other staff to work independently on Train the trainer basis

42. General Event Management / Conclusion42 Necessary experts direct on the field Previous successful references that guarantee you next success Transfer of Know How & Technology One of the best solutions and you would be getting it for a lower price

43. General Event Management / Conclusion43 Enhance guests experience – Games quality Increase safety and security level Generate new and higher revenue streams Reduce costs (Infrastructure, Assets) Improve event operations and staff productivity Know-how transfer & increase Reduce the Risks

44. General Event Management / Conclusion44 Successful Event …the foundation for the great image of the host city & country!

45. Q & A General Event Management / Questions & Answers45 Questions & Answers

46. GEM Technology Jurija Gagarina 14n/2 11070 Belgrade Serbia Phone: +381 11 39 87 462 Email: office@gem-technology.comoffice@gem-technology.com www.gem-technology.com General Event Management / Contact46