1. Coordinated Management of Meaning
Genevieve Carlson

2. Coordinated Management of Meaning: The Long Definition
“Pearce and Cronen’s coordinated management of meaning: Persons-in-conversation co-construct their own social realities and are simultaneously shaped by the worlds they create. They can achieve coherence through common interpretation of their stories told. They can achieve coordination by messing their stories lived. Dialogic communication, which is learnable, teachable, and contagious, improves the quality of life for everyone.(Griffin, A-1)”

3. Coordinated Management of Meaning: The Short Definition
Every conversation has an afterlife. Tomorrow’s social reality is the afterlife of how we interact today.
Questions We Should Be Asking…
What are we making together?
How are we making it?
How can we make better social worlds?
(Griffin, 67)

4. Coordinated Management of Meaning
Introduced in 1978 by W. Barnett Pearce & Vernon Cronen
Interpretive theory
Critical theory or a theory with a critical edge
Practical theory

5. CMM as a Practical Theory
Offers tools to improve communication
Understand flawed patters on conversation
Identify critical moments of conversation
Suggests ways to talk to make a better social environment
(Griffin, 67-8)

6. CMM as a Practical Theory
Strange Loop
An unwanted repetitive communication pattern
Figure 6-1 Griffin, 68 Courtesy of W. Barnett Pearce

7. CMM as a Practical Theory
What are other examples of a strange loop?
How can this be put to practical use?

8. CMM as a Practical Theory
Strange Loop: Used in therapy

9. CMM as a Practical Theory
Mediation
Questions to ask: why did we come to mediation, what stories are presented about relationships and others, how does that construct one’s identity, do cultural narratives come into play?
Helps describe the reflexive process of action and interpretation that people are co-constructing.
(Griffin, 69)

10. CMM as a Practical Theory
Dialogic Communication
Conversation in which people speak in a manner that makes others want to listen, and listen in a way that makes them want to speak.
Talking through the issues: Example- racial tension in small towns, open forums with facilitators, transform social environment based on the communication that took place at the open forums.
(Griffin, 60-70)

11. CMM as an Interpretative Theory
Social Constructionist:
Language theorist who believe that persons in conversations co-construct their own social realities and are simultaneously shaped by the worlds they create.
M.C. Escher’s Bond of Union

12. CMM as an Interpretative Theory
Social Constructionists:
The experience of persons-in-conversation is the primary social process of human life.
Communication isn’t just a tool, communication literally forms who people are and forms a relationship.

13. CMM as an Interpretative Theory
Social Constructionists:
2. The way people communicate is often more important than the content of what they say.
Logical force: the moral pressure or sense of obligation a person feels to respond in a given way to what someone else has just said or done- “I had no choice.”
Examples?

14. CMM as an Interpretative Theory
Social Constructionists:
3. The actions of persons-in-conversation are reflexively reproduced as the interaction continues.
Reflexivity: the process by which the effects of our words and actions on others bounce back and affect us.
“What are we making together?”
(Griffin, 72)

15. CMM as an Interpretative Theory
Social Constructionists: 4. As social constructionists, CMM researchers see themselves as curious participants in a pluralistic world.

16. CMM as an Interpretative Theory
GROUP ACTIVITY!
Get into groups of 3-4 people
While having a casual conversation about any of the given topics below be aware of how the four ideas of Social Constructionist plays a part of the conversation.
1. How does communication form who you are and your relationships with those around you?
2. How were you communicating? Were you a victim of logical force?
3. How did reflexivity effect your conversation?
4. Where you a participant in the story being created?
TOPICS
Best/Worst Restaurant Best TV Show Best Music Genre
Best/Worst Sports Team Obama vs Romney Evolution

17. CMM as an Interpretive Theory
Management of meanings: we’re obliged to adjust our stories told to fit the realities of our stories lived and vice versa
Stories lived are co-constructed actions that we perform with others
Stories told are the narratives that we use to make sense of stories lived
(Griffin, 73)

18. CMM as an Interpretive Theory
Hierarchy of Meaning:
A rank order of relative significance of contexts-episode, relationship, identity, and culture- that encompass a given story as an aid interpretation.
Every story is embedded within multiple contexts, or frames.
Speech Act: any verbal or nonverbal message as part of an interaction; the basic building blocks of the social universe people create; threats, promises, insults, compliments, etc.
(Griffin, 74)

19. CMM as an Interpretive Theory
Hierarchy of Meaning

20. CMM as an Interpretive Theory
EPISODE
A “nounable” sequence of speech acts with a beginning and an end that are held together by story; an argument, interview, wedding, mediation, etc. (Griffin, 75)
Relationship
A connection, association, or involvement.

21. CMM as an Interpretive Theory
Identity
The condition of staying oneself, and not another.
Condition or character as to who a person or what a thing is.
Culture
Describes webs of shared meanings and values. (Griffin, 75)

22. CMM as an Interpretive Theory
The ranking order of relative significance of these contexts will change from person to person, from situation to situation.
Identity may be the most important overarching context in one person’s modes of communication whereas personal relationships might be more important to someone else.

23. CMM AS AN INTERPRETIVE THEORY
Coordination: The process by which persons collaborate in an attempt to bring into being their vision of what is necessary, noble and good and to preclude the enactment of what they fear, hate, or despise.
Coordination takes place when we fit our stories lived into the stories lived by others in a way that makes life better

24. CMM AS A CRITICAL THEORY
The critical edge of CMM separates communication styles that are harmful form those that are helpful
CMM reminds us that communication has the power to create a social universe of alienation, anger, and malice- or one of community, tolerance, and generosity.
(Griffin, 78)

25. CMM AS A CRITICAL THEORY
Cosmopolitan communication: Coordination with others who have different backgrounds, values, and beliefs without trying to change them.
Why is this important in today’s world?
(Griffin, 78-9)

26. CMM AS A CRITICAL THEORY
Narrow Ridge
A metaphor of I-Thou living in the dialogic tension between ethical relativism and rigid absolutism; standing your own ground while being profoundly open to the other.
“On the far side of the subjective, on this side of the objective, on the narrow ridge, where I and Thou meet, there is the realm of the Between”
(Griffin, 79)

27. An Interpretive Theory
A Critical Theory
A Practical Theory
Critique

28. An Interpretive theory
Lack of clarity has limited CMM’s aesthetic appeal and has a reputation of being a confusing mix of ideas that are hard to pin down.

29. An Critical theory
Depending on the definition of critical theory will depend on if CMM really qualifies. CMM makes clear value judgments about communication patterns but doesn’t unmask how communication can perpetuate the unjust power imbalances in society. CMM still has a critical edge to it which shouldn’t be excluded.
(Griffin, 80)

30. An Practical theory
CMM tools are put into practical use by therapists, mediators, teachers and consultants who have reported positive improvements in their fields by following CMM guidelines. However, there is still more research to be done. CMM is commonly used alongside other forms of communication theory as well.
CMM is not very user friendly- cut and dry, step by step which makes its practicality diminish.
(Griffin, 80)