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©Prosci. Used with permission under terms of license agreement. www.change-management.com Change Management Learning Center Change Management Overview.

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Presentation on theme: "©Prosci. Used with permission under terms of license agreement. www.change-management.com Change Management Learning Center Change Management Overview."— Presentation transcript:

1 ©Prosci. Used with permission under terms of license agreement. Change Management Learning Center Change Management Overview and Process

2 ©Prosci. Used with permission under terms of license agreement. Change Management Overview Objective: to enable you to understand the basic framework and background of change management

3 ©Prosci. Used with permission under terms of license agreement. Types of changes Business process design Six Sigma Technology/system upgrades Restructuring Expansion or downsizing Business model changes/new ventures New marketing campaigns Job redesign Changes that impact suppliers Changes that impact customers

4 ©Prosci. Used with permission under terms of license agreement. Primary reasons for applying change management Increase probability of project success Manage employee resistance to change Build change competency onto organization

5 ©Prosci. Used with permission under terms of license agreement. Consequences to avoid project failures productivity loss turnover of valued employees delayed implementation or over-budget disruption to customers and business revenue

6 ©Prosci. Used with permission under terms of license agreement. What is Change Management? Change Management is like Project Management, …but it is the people side of projects Research shows that Change Management is the #1 success factor for project teams Change management is proactively managing the people side of change to achieve the desired business results


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