Presentation is loading. Please wait.

Presentation is loading. Please wait.

Experience with an IT Asset Management System Lars Hagge, Jens Kreutzkamp (DESY - IPP) Erwin Deffur, Andreas Gellrich, Björn Schulz (DESY - IT) Deutsches.

Similar presentations


Presentation on theme: "Experience with an IT Asset Management System Lars Hagge, Jens Kreutzkamp (DESY - IPP) Erwin Deffur, Andreas Gellrich, Björn Schulz (DESY - IT) Deutsches."— Presentation transcript:

1 Experience with an IT Asset Management System Lars Hagge, Jens Kreutzkamp (DESY - IPP) Erwin Deffur, Andreas Gellrich, Björn Schulz (DESY - IT) Deutsches Elektronen-Synchrotron, Hamburg CHEP 2003

2 CHEP 2003, San Diego, March Jens Kreutzkamp (DESY): Experience with an IT Asset Management System Agenda Project Overview Architecture Results Experience & Outlook

3 CHEP 2003, San Diego, March Jens Kreutzkamp (DESY): Experience with an IT Asset Management System Agenda Project Overview Architecture Results Experience & Outlook

4 CHEP 2003, San Diego, March Jens Kreutzkamp (DESY): Experience with an IT Asset Management System Why Asset Management? Asset Management is a business discipline management of technical infrastructure DESY introduced an IT Asset Management System In the long term, DESY plans to extend the Asset Management solution accelerators (magnets,...) safety equipment (elevators,...) Where is the documentation of this device? Who is responsible for this device? What is the utilization of this device? Who is the owner of this device? What is the status of this device? Is there experience with this device? What is the total cost of this device?

5 CHEP 2003, San Diego, March Jens Kreutzkamp (DESY): Experience with an IT Asset Management System Mission & Goals software license management matching used and available licenses (Windows computers) procurement of standard resources eg. PCs, monitors, components,... common central repository for IT devices

6 CHEP 2003, San Diego, March Jens Kreutzkamp (DESY): Experience with an IT Asset Management System Data import & migration Test Project Overview Pilot system implementation System evaluation software license management procurement of standard resources common central repository for IT devices System specification Production system

7 CHEP 2003, San Diego, March Jens Kreutzkamp (DESY): Experience with an IT Asset Management System Agenda Project Overview Architecture Results Experience & Outlook

8 CHEP 2003, San Diego, March Jens Kreutzkamp (DESY): Experience with an IT Asset Management System Logical Architecture Transaction server license management central repository e-procurement Repository Name ID Install Date Asset Document Installation Monitor Hard Disk Keyboard Switch RAM CPU Serial Number Computer connected with documentation has components is a has

9 CHEP 2003, San Diego, March Jens Kreutzkamp (DESY): Experience with an IT Asset Management System Physical Architecture Transaction server Repository e-procurement license management central repository Core AMSData ConsumptionData Sources Scanner to determine hardware & software information Intranet IT Experts Core AMS client Administrators Web interface Management Reports Intranet

10 CHEP 2003, San Diego, March Jens Kreutzkamp (DESY): Experience with an IT Asset Management System Agenda Project Overview Architecture Results Experience & Outlook

11 CHEP 2003, San Diego, March Jens Kreutzkamp (DESY): Experience with an IT Asset Management System Results Release 1 (July ´02) license management –complete inventory of IT equipment –initial scan of registered PCs e-Procurement –ongoing test, currently ~10% of DESYs requests Release 2 (March ´03) improved scanning mechanism –scanners controlled by service extended reporting –introduction of Web-Reporting

12 CHEP 2003, San Diego, March Jens Kreutzkamp (DESY): Experience with an IT Asset Management System Installation Report Installation overview per user group Discover version variety e.g. three different MS Project versions in use might cause data exchange problems identification of PCs which needs to be migrated

13 CHEP 2003, San Diego, March Jens Kreutzkamp (DESY): Experience with an IT Asset Management System Analysis of SW Installations 1.5 operating systems/PC Windows NT and DOS 0.2 virus scanners/PC might cause security problems some versions are not detected Software usage Number of installations Software (categorized) Mail clientOfficeOSCADVirus scanner

14 CHEP 2003, San Diego, March Jens Kreutzkamp (DESY): Experience with an IT Asset Management System License Usage Raw data Comparison of used and available licenses Raw data basis: initial scan contains external PCs (~290), policy not fully clear transfer of license points to be implemented –e.g. Windows XP-licenses are also valid for NT Indicator for over- or underlicensing

15 CHEP 2003, San Diego, March Jens Kreutzkamp (DESY): Experience with an IT Asset Management System XP Compliance Recommendation for Windows XP 300 MHz CPU, 128 MB RAM, 1.5 GB free disk space ~16% of the computers are incompliant ~ 370 PCs need to be replaced total estimated HW cost ~300k$

16 CHEP 2003, San Diego, March Jens Kreutzkamp (DESY): Experience with an IT Asset Management System E-Procurement process E-Procurement Ongoing test, currently ~10% of DESYs requests average processing time reduced to 6 days (from ~4.5 weeks) test groups won´t miss the system anymore technical approvals financial approvals users request preparation & delivery

17 CHEP 2003, San Diego, March Jens Kreutzkamp (DESY): Experience with an IT Asset Management System Agenda Project Overview Architecture Results Experience & Outlook

18 CHEP 2003, San Diego, March Jens Kreutzkamp (DESY): Experience with an IT Asset Management System Experience Acceptance improvement deliver results and benefits to customer early –not yet nice but helpful involve critical users early implement the scanner invisible for the user System scope start with a small system concentrate on high priority user requirements Project organization management support (it´s a company wide solution with impact to all divisions and PC users)

19 CHEP 2003, San Diego, March Jens Kreutzkamp (DESY): Experience with an IT Asset Management System Vision & Outlook component of an integrated information management contribute to full life cycle support Prototype for accelerator infrastructure management Please visit poster P37Concepts for Integrating Information Systems Facility Management Asset Management Engineering Data Management

20 CHEP 2003, San Diego, March Jens Kreutzkamp (DESY): Experience with an IT Asset Management System General Purpose Data Model Enables common management of entire technical infrastructure IT devices, magnets, power supplies, vacuum pumps,... Name ID Install Date Responsible Asset Document DrawingCoil Yoke Support Power Supply Maximum Current Maximum Gradient Serial Number Magnet connected with documentation has components is a Name ID Install Date Responsible Asset Document ManualMonitor Hard Disk Keyboard Switch RAM CPU Serial Number Computer connected with documentation has components is a Example for a general purpose data model containing both IT devices (left) and accelerator components (right).

21 CHEP 2003, San Diego, March Jens Kreutzkamp (DESY): Experience with an IT Asset Management System Accelerator AMS Accelerator documentation barcode labeling of accelerator components Mobile devices to support operation & maintenance procedures data export to mobile device local identification by barcode modification of data synchronisation with AMS repository Detailed information (native) Specific information (mobile)

22 CHEP 2003, San Diego, March Jens Kreutzkamp (DESY): Experience with an IT Asset Management System Pilot PDMS Integration AMS Native Client AMS-PDMS Integrator Document from PDMS

23 CHEP 2003, San Diego, March Jens Kreutzkamp (DESY): Experience with an IT Asset Management System Asset DESY Contact Thank you


Download ppt "Experience with an IT Asset Management System Lars Hagge, Jens Kreutzkamp (DESY - IPP) Erwin Deffur, Andreas Gellrich, Björn Schulz (DESY - IT) Deutsches."

Similar presentations


Ads by Google