Presentation on theme: "Emergency Management Preparing for Internal and External Emergencies and Disasters."— Presentation transcript:
Emergency Management Preparing for Internal and External Emergencies and Disasters
Definition of an Emergency A sudden, unexpected event requiring immediate action due to a potential threat to health and safety. Joint Commission on Accreditation of Healthcare Organizations (JCAHO) defines an emergency as a natural or man-made event that suddenly or significantly: Disrupts the environment of care Disrupts care and treatment of patients Changes or increases the demand for services
Definition of a Disaster A sudden, unplanned event that makes it difficult, or impossible for a facility to carry out essential activities. During a disaster, the needed resources are greater than those available A facility disaster is an event in which the demand for health services from the event or existing patients, exceeds the ability of the to provide those services. A disaster can occur at any level – local, state, regional, country or multiple countries.
Classification of Facility Disasters Internal Disasters- events that result in loss of resources used for regular activities. Examples: fire, smoke, fumes, loss of utilities, worker strikes, release of chemicals or radiation, hostage situations, or bomb threats External Disasters – events that occur in the community outside the hospital that may effect the facilitys ability to carry out regular activities. Examples: hurricanes, tornados, floods, storms, earthquakes, train derailments, plane crashes, power outages, terrorist attacks, and riots.
Facility Emergency Preparedness Facilities must be prepared to respond to a wide range of emergencies. These events may include natural disasters, terrorist attacks or any other situation that dramatically increases the number of patients who come to the facility needing treatment. Facility emergency preparedness helps to reduce the impact of emergencies and disasters while continuing to provide essential day-to-day services. Preparedness phases include: –Prevention –Response –Recovery –Mitigation
Emergency Management Activities Prevention – activities aimed at avoiding or intervening to stop an emergency from occurring ex. Examining the facility for potential dangers and correcting Mitigation – lesson or eliminate the impact ex. Back-up generator, Planning for likely events Response – address the immediate effects of the emergency ex. Transferring of Patients to Alternate Site Recovery – actions taken to restore normal operations ex. Clean-up operations
Goals and Objectives Ensure safety of employees, staff, visitors Assure availability of dialysis care Protect PHI Mitigate Damage Planning, Sharing of Resources, Building/Equipment/System Changes Expedite return to normal operations Comply with laws and regulations
Emergency Management Plans Easy to understand Functional, flexible and adaptive Consider various views Written and updated annually Comprehensive, All-Hazard Education and Training Adhere to existing standards, requirements Include outside agencies
Creating a Plan Planning Administrative Communications Preparation Record Keeping Security Supplies Transportation Power Water Systems Waste Disposal Recovery
Assumptions when Creating a Plan Dialysis facilities are not usually included in state or local disaster plans Disasters burden outside resources Disasters may interrupt utilities services Communications may be impacted Staffing Shortages Impractical to plan for all emergency types and sizes Acute renal services may be in need
Risk Based Approach to Planning Hazard Vulnerability Analysis 1) Identify Potential Risks/Hazards Internal/External 2) Identify Possible Causes 3) Assign Risk Level (Probability)
Hazard Vulnerability Analysis Natural Disasters Criminal Terrorist Action Civil Disasters Accident Internal Disasters snowstorms hailstorms ice storms tornadoes floods earthquake bomb threat/incident nuclear, chemical or biological attack hostage incident with multiple victims demonstrations riots strikes buses planes multiple vehicle accidents explosions bridge collapse hazardous material spills/events Fire physical damage from natural disasters such as snow storms, ice storms etc utilities failure broken water mains explosions hazardous material spills workplace violence hostage taking infant abduction acts of terrorism
All Hazard Planning All-hazard planning, the foundation of preparedness, is a process that makes certain that each individual, each department and the entire facility is always ready for any type of emergency that might occur. Although each event has specific needs, many of the functions performed remain the same during any type of event.
Plan Activation - Event Levels Alert PhaseMinor ImpactModerate ImpactMajor Impact Pre-disaster activation for alerting necessary staff to stand by in the event they are needed. Administration is immediately notified. Example: Storm Warning Delay in providing daily hemodialysis services. Administration is immediately notified. Example: Storm Suspension of services requiring temporary facility closer. Administration is immediately notified. Coordination with the Orleans/Genesee County Emergency Management Office is immediately enacted. NYS DOH and ESRD Network are immediately notified. Example: Loss of Water, Power This would be an overwhelming disaster requiring immediate facility evacuation and indefinite suspension of services. 911 call initiated Hospital Administration is immediately notified. Coordination with the Orleans/Genesee County Emergency Management Office is immediately enacted. NYS DOH and ESRD Network are immediately notified. Example: Fire, Chemical, Radiological, Biological Event
Problems in Disasters During disasters, problems often occur because hospital and management systems that work well on a day-to-day basis cannot effectively meet the additional needs of the disaster. –Lack of clearly defined leadership and chain of command –Lack of accurate facts and information –Lack of, miscommunication, right amount
Incident Command System Incident commander Logistics Section Chief Planning Section Chief Finance Section Chief Operations Section Chief Liaison Officer Safety/Security Officer Public Information OfficerIncident Command
Possible Emergencies and Associated Components Contaminated Water Supply Loss of Utilities Fire/Water Damage Loss of Communications Supply Shortages Increase in Census/Surge Staffing Financial Concerns
Contaminated Water Supply - May or May Not be Informed - Indicated by water system monitoring. Contact the municipal water supplier/County Health Department for present status of water supply Adjustments may have to be made to your water treatment system Contact water system vendor or manufacturer Water meets EPA requirements or pre-existing quality prior to use Increased Monitoring
Loss of Utilities Generator Calculate Power Requirements Existing transfer switch Power Plan – full or partial load Fuel Plan Monitoring Test Emergency Power (Hospital Based) Bulk Water (could delay recovery phase) Calculate Consumption Connections Suspend Reuse Shorten Treatments Testing/Monitoring
Bulk/Tanker Water at the Facility Typical Water Treatment Systems designs based on EPA MCLs. NYSDOH Certification of Approval for Distribution of Bottle or Bulk Water Verification of compliance with EPA standards for drinking water Testing Records for MCLs Disinfection Records Approved Transportation Container
Fire/Water Damage Damage Assessment Check List (Two Types) Survey Assessment – quick, brief What you Have What you Need What you Lost - Detailed Assessment Physical/Equipment/Supplies Current Condition and Safety Risk Certified for use or service
Communications Loss of Landline Cell Phones – Machine Interference Internet – HAN/HPN Two Way Radio Runners TV/Media Battery Powered Radio
Supply Shortages Days on Hand Dialysis Specific What is required Per/Treatment Emergency Purchase Orders/Cash on hand
Increase in Census/Surge Limited to C of O Rationing of Treatments/Alternate Schedules Supplies, Utilities Consumption PHI Transportation Staffing NYS DOH Waivers?
Staffing Availability Reserves and National Guard staff may be called Travel – Driving Bans Types Needed – Professional, Support Who can do what? Cross Credentialing Providing for staff in sustained operations Nutrition, Health, Rotation, Housekeeping, Family Issues, Incentives, Communication Educate Staff on Home Preparedness
Summary Develop Emergency Management Plans Keep Plan readily available Train, Review, Update Plans to Changing Environment Be active with your local Emergency Management agency (EMO) Mutual Aid Agreements (MOUs) List of local vendors/suppliers/labs for assistance Preventative Maintenance Establish a Decision Making Tree/Center (EOC) Incident Command System
Emergencies Stop Being One When You are Prepared for It