Presentation is loading. Please wait.

Presentation is loading. Please wait.

Speech Privacy System Scott Lauback VP Sales and Marketing Cambridge Sound Management, LLC Mark Szwejczewski Sound Masking Service.

Similar presentations


Presentation on theme: "Speech Privacy System Scott Lauback VP Sales and Marketing Cambridge Sound Management, LLC Mark Szwejczewski Sound Masking Service."— Presentation transcript:

1 Speech Privacy System Scott Lauback VP Sales and Marketing Cambridge Sound Management, LLC Mark Szwejczewski Sound Masking Service

2 Topics Cambridge Sound Management What is speech privacy and why are people concerned about it? How does Oasis improve acoustics in office environments Oasis Speech Privacy System

3 Cambridge Sound Management Developers of Qt Quiet technology TM Decades of experience built into our products –Product spin-off from the fathers of workplace acoustics Acentech / BBN / CSM since 1999 –Our acousticians invented and developed all three previous generations of sound masking technology Headquartered in Cambridge, MA Worldwide network of Premier Resellers Qt Quiet technology is a trademark of Cambridge Sound Management, LLC

4 In the USA, a 10 year research project was conducted to determine the breakdown of the cost of an employee in an office, as shown below. The results also definitively confirmed that an office environment with more privacy and less distractions, had a positive impact on worker efficiency and reduced office operating cost. BETTER PRIVACY = BETTER EFFICIENCY = LOWER COST Economics of Privacy 82% 18% Employees work cost Salary, insurance, education, social fund Operating cost Work stands, energy, daily used materials, media, cleaning

5 - What is speech privacy and why are people concerned about it? - Why is there a demand for speech privacy solutions? - Why is there a problem?

6 Construction Trends Cubicles & Open Plan Trends: –Lower partition height –Lower ceilings –Smaller cubicles –Increased density –Less sound absorption Fiber Glass tile 152 – 182cm 3 x 3 = 9m 2 YESTERDAY TODAY Mineral Fiber tiles 122 – 137cm 1,8 x 2,4 = 4,3m 2 Result: –Reduced cost –Increased distractions –Reduced productivity

7 Construction Trends Private Offices Trends: –Poor sound proofing –Reduced plenum barriers YESTERDAY Result: –Reduced cost –Decreased privacy TODAY

8 Who Benefits from Sound Masking? Many industries: - Healthcare HIPAA) - Finance (GLBA) - Insurance - Legal Any size office New Construction Build-outs and re-designs Existing facilities Many Applications: - Waiting rooms - Office Environments - Call centers - Executive/HR offices

9 1) Reduce distractions in open plan offices Solution: - Sound masking needs to be added throughout the open office area Benefit: - Conversations will be less intelligible and therefore less distracting Cubicle Area Employees dont want to be distracted by the conversations of others

10 CEOs Office Hallway & Cubicles Area 2) Provide privacy for an executives office Solution: - Sound masking needs to be added in the hallway and cubicle area Benefit: - People outside of the office wont be able to hear confidential information The executive doesnt want people outside of her office to hear her private conversations REMEMBER: Sound Masking is for the benefit of the listener, not the talker!

11 3) Provide privacy in a waiting area outside of a doctors office Solution: - Sound masking needs to be added in the waiting room Benefit: - People outside of the office wont be able to hear the confidential conversations Psychiatrists Office Waiting Room The psychiatrist doesnt want people in the waiting area to hear her private conversations REMEMBER: Sound Masking is for the benefit of the listener, not the talker!

12 4) Provide privacy between private offices Solution: - Sound masking needs to be added to both offices Benefit: - Neither party will be able to overhear confidential conversations Bills OfficePauls Office Neither Bill nor Paul want the other to overhear their confidential conversations

13 What is Sound Masking? Adding sound to eliminate sound Counterintuitive… but it works!

14 Demand is Exploding… - Reduce Distractions! - Improve Productivity! - Increase Privacy!

15 Demand Drivers Productivity –Increase focus, decrease distraction Privacy –Healthcare & financial industries mandate protection of client information (HIPAA, GLBA) –All industries must protect confidential conversations Construction trends –Creating a need for sound masking systems

16 Will Any Sound Do? Any sound can cover speech- sort of! –Rain, music, HVAC, etc. –Needs to be too loud to be effective (floodlight to cover the flashlight) –Hot spots cant be avoided Sound Masking uses a specific sound to effectively mask speech - with better results

17 The Sound Masking Sound Same sound spectrum as human speech in order to be effective at masking speech As quiet as possible for the applications Pleasant and unobtrusive Uniform with no hot spots

18 The Practical and Technical Considerations

19

20

21

22 Good Workplace Acoustics The ABCs A bsorb:with sound-absorbent building materials B lock:with walls to the deck and high cubicle partitions C over: with sound masking Sound Masking has the most impact and is the most cost effective solution!

23 What is a Speech Privacy System? An Electro-Acoustic Architectural System that Increases Privacy and Reduces Costs. Proven to be the most cost effective tool available today for increasing privacy Works synergistically with walls, barriers & panels and ceiling tiles Allows informed trade offs between: design / performance / cost

24 Oasis Qt Sound Masking System Control Module: –GREEN : Very low power –Pre-programmed sound –Up to 2800m 2 per control module Emitters: –Miniaturized, omni-directional –Typically installed in ceiling tile –Housing options for all ceiling types Cables & Connectors –Pre-terminated CAT 3 cables –RJ-45 connectors and jacks Paging/Music Module –Adds paging and/or music –Uses same speaker network

25 Oasis Qt TM The Qt Quiet technology TM Difference Oasis Qt and Qt Quiet technology are trademarks of Cambridge Sound Management, LLC Direct Field –for a uniquely uniform sound. No hot spots Pre-programmed sound –for a remarkably unobtrusive experience Plug & Play –for the simplest specification and installation Flexible –for installation in any environment Adapted to paging and music distribution –for fewer system components

26 Ceiling Omni-directional speakers radiate directly into office space below Roof deck Central Generator Direct Field Sound Masking: Generating Sound Where You Need It

27 Installed Emitters Speakers Typical dropped ceiling installation Custom installation on existing structure Enclosure for wooden beams Enclosure for steel trusses

28 How is Oasis Different from the Competition

29 Theirs: In-Plenum Systems Unpredictable, non-uniform sound Hot spots & spill cant be avoided Complicated specification & installation Extensive post-installation tuning

30 Ours: Direct - Field System Oasis Qt is a trademark of Cambridge Sound Management, LLC Consistent, uniform sound No hot spots Simple specification & installation No Tuning Required!

31 Primary Oasis Qt Benefits over The Competition In-plenum Oasis Qt TM The Sound Annoying, hissy and Lauder for equal AI Unobtrusive, pleasant And quieter for equal AI Sound Field Uniformity Moderately uniform Some hot spots Very uniform Spill into Private Offices SignificantNone Installation Difficulty More complexMuch less complex Post Installation TuningRequiredNot required

32 Typical Oasis Qt TM Specification Emitters are laid out on a grid based on ceiling height (a typical 2,74m ceiling) uses a (3,05m x 3,05m) grid Up to 300 emitters per control module One control module per zone (a zone is either private offices or open areas – not both!) Its really that easy! Oasis Qt is a trademark of Cambridge Sound Management, LLC

33 Typical Layout

34 Oasis Qt TM Success Story Phoenix Wealth Management Headquarters, Hartford, CT –National Historic Landmark –15 floors; 5580m 2 –38 zones integrated –Expanded to paging

35 Oasis Qt TM Success Story Michigan Information Technology Center, Ann Arbor, MI - National hub of 2nd Generation Internet - 2 floors, 2790m independently-controlled zones

36 Oasis Qt TM Success Story Williams College Schow Science Library Williamstown, MA - 12,2m ceilings with skylights - Walls of brick, glass, plaster m 2 - Library had been too quiet - Adding sound masking reduced the effect of reverberations and greatly minimized distractions

37 Oasis Qt TM Success Story Bank of America, National Help Line Call Center Boston, MA call center associates m 2 - A highly - productive work environment

38 Oasis Qt TM Success Story Wells Fargo - Speech Privacy System and Paging installed m 2 - Open offices

39 Partial list of End-User Customers Bank of America Boston Scientific Cigna Dental Dana Farber Cancer Institute General Electric Herman Miller Hewitt Husky Canada – Shanghai Keane Corporation Marsh McLennan Mass General Hospital Merrill Lynch MIT Monster.com Northrop Grumman Northeastern University One Beacon Insurance Pella Corporation Shell Oil - Philippines Jones Lang Lasalle Steelcase Wallmart Wells Fargo Wyeth

40 In the USA, a 10 year research project was conducted to determine the breakdown of the cost of an employee in an office, as shown below. The results also definitively confirmed that an office environment with more privacy and less distractions, had a positive impact on worker efficiency and reduced office operating cost. BETTER PRIVACY = BETTER EFFICIENCY = LOWER COST Economics of Privacy 82% 18% Employees work cost Salary, insurance, education, social fund Operating cost Work stands, energy, daily used materials, media, cleaning

41 Can you benefit from a Sound Masking System? If you - Have workers who are distracted by conversations or activities around them Or - Need to improve the confidentiality of discussions among workers / customers Then the answer is YES!

42 Thank you for your attention ! SOUND MASKING SERVICE Mark Szwejczewski, Sales & Marketing Tel Tel/Fax Mob E.


Download ppt "Speech Privacy System Scott Lauback VP Sales and Marketing Cambridge Sound Management, LLC Mark Szwejczewski Sound Masking Service."

Similar presentations


Ads by Google