Presentation on theme: "HOW TO AVOID A FUNERAL CRISIS BEFORE IT HAPPENS"— Presentation transcript:
1HOW TO AVOID A FUNERAL CRISIS BEFORE IT HAPPENS A Consumer Awareness Workshop
2Can a funeral cause a crisis in a family? We are here to talk about ways to keep it from happening!I am not any kind of expert on funerals or funeral planning. Everest is…
3I have provided index cards for your questions. At the end of this session write your questions on those cards with your name and how you would like me to contact you and I will get the answers to your questions.
4NO ONE IS IMMUNE! Let’s Face It… Death can come at any time for anyone When the Death of a Loved One Occurs…
5Our world is turned upside down Our logical thinking is destroyedDecisions have to be made quickly concerning funeral arrangementsUsually within a 24 hour period of time
6Who Will Make These Decisions… Burial or CremationSelection of a Resting PlaceType of Funeral Service, if anyVisitation, if anyType of Casket or UrnEmbalmingOpen or Closed CasketReligious or SecularParticipantsSelection of Funeral HomeHow much to spendObituary
7The Worst Possible Timing… Obviously the worst time to make those decisions is at a time of emotional distress
8This Situation is Avoidable! However…This Situation is Avoidable!HOW?
9complicated, and expensive life event HAVE A PLANThis workshop is about an easy, unique, and simple solution to what can be a difficult,complicated, and expensive life event
10Why Plan Ahead?What are the top 2 reasons consumers prearrange their funeral each year?“Makes it easier on my family”“Ensures that my wishes are carried out”Source: Artisan Research & Communication Inc., Survey March 2012
11Funeral ArrangementsA funeral is one of the most expensive life events.What about college? Not everyone goes.What about a wedding? Not everyone gets married.But all of us in this room will have some type of funeralYou are making significant financial decisions at a time when you are:under considerable time pressuresemotionally distraught and vulnerable
12Funeral ArrangementsOver 100,000 Canadians pre-arrange their funerals each year88% believe that it’s better to pre-arrange their own funeral* How many of you would agree with that?Yet only 10% of us have made any such arrangements.* Could that be some of you?Most people know they should but they don’tSource: Artisan Research & Communication Inc., Survey March 2012
13TUIT What’s that? Funeral Arrangements Most people know they should but they don’t…. Because they never get a….What’s that?TUIT
14Not being able to afford it! Funeral ArrangementsWhat is the #1 concern of consumerswhen making funeral arrangements?Not being able to afford it!Source: Artisan Research & Communication Inc., Survey March 2012
15Consumer Dissatisfaction Consumers feel strongly about traditionalfuneral homes:59% - “Funeral Homes do not offer good value for the money”57% - “Funeral homes cannot be trusted during their time of need”Source: Gelb Consulting and Greenfield Online Survey
16You can avoid high pressure sales tactics with knowledge! Things to Think AboutYou can avoid high pressure sales tactics with knowledge!Please understand I am not saying that funeral homes are not trustworthy. They are running a business so their goal is to remain profitable and sometimes in the quest for that goal some people may feel taken advantage of.
17How Much Does A Funeral Cost? Funeral / Memorial serviceCasket / containerEmbalming (if requested)VisitationGrave spaceBurial vaultTombstone or markerInscription on tombstone or markerCremation FeeUrnObituary noticesFlowersCharitable DonationsMemorial booksPrayer cardsThank you cardsInternet memorialTravel (out of town guests)Legal expensesLimousinesA Gathering, Reception, or Wake?
18Therefore…What do I actually need?What are the costs?
19How much does a typical funeral cost? QuestionHow much does a typical funeral cost?Burial __________Cremation __________
20How to Save Money Consider a direct cremation and memorial service Embalming is optional in most instancesAvoid purchasing an urn if you don’t need one a simple container is included in the cremation feeShop around, prices vary greatly for the same services
21How to Save MoneyBring along a friend who does not have emotional tiesDon’t spend money to impressKnow the right questions to ask!!!!!!!! Ask for the funeral home’s price list. It says to the funeral director that you are an informed consumer.
22Where to go from here???Decisions need to be madeYou have 3 options
23Funeral Planning Options Go to a funeral home and “prepay” your funeralPurchase “Final Expense” life insuranceDo Nothing
24Prepaying with a Funeral Home Locked into that funeral homeMoney you pay is actually buying an insurance policy or is put into a trust accountDifficult to price shop unless you visit funeral home after funeral home
25Purchase “Final Expense” Life Insurance Bare-bones life insurance policyNo support or guidance for your familyDoes not pay in time for funeral expensesHave to wait for death certificateFuneral home wants to get paid now
26Do Nothing Most popular and easiest choice Leaves your family to cope with arranging and paying for your funeral under the worst of circumstancesNo time or information to make informed decisionsFuneral, burial or cremation expenses due immediately
27No one in the funeral industry is on the side of the consumer, until… Consumer’s ConcernsOne of the most expensive purchases of a lifetimeComplex decisions made under the worst of circumstancesEmotional duressTime pressureNo one in the funeral industry is onthe side of the consumer, until…
28Insurance Agency of Canada Inc. IntroducingThe Everest PackageWhole Life Insurancefrom Western LifePLUSEverest ServicesAvailable throughWorld Financial GroupInsurance Agency of Canada Inc.
29Who Will Make These Decisions Burial or CremationSelection of a Resting PlaceType of Funeral Service, if anyVisitation, if anyType of Casket or UrnEmbalming?Open or Closed CasketReligious or SecularParticipantsSelection of Funeral HomeHow much to spendObituaryYour family, with the help and guidance of your Everest Consumer AdvocateOne call does it all !!!
30Consumer Advocacy Services Independent, unbiased, expert funeral planning advice They work for YOU and Your Family - not for the funeral homeCan be used at any funeral home anywhereThey coordinate claims payment on insuranceBeneficiaries receive payment in as little as 48 hoursMonies can be used for anything
31Consumer Advocacy Services Independent, expert funeral planning advice Customer gains control24 x 7 Everest AdvisorAssistance with all funeral related issuesPlanning Conference with a Licensed Funeral DirectorPlanning Guides and checklistsInformation stored and maintained in a secure data warehouse
32Consumer Advocacy Services Independent, expert funeral planning advice PriceFinder℠ DatabaseOnly nationwide database that includes actual pricing from over 24,000 funeral homes across Canada and the United StatesProduces a 7-page report on demand at everestfuneral.caSearch and compare local funeral homes by using your postal code and a kilometre radius
33What Everest is not: Everest is NOT a funeral home Everest does NOT have a network of funeral homes it deals withEverest does NOT sell funeral goods or servicesEverest does NOT sell funeral pre-arrangementsEverest does NOT receive commissions or profit in anyway from a client’s decision
34“Everest was a phenomenal experience.” - June R. “I might very well have picked a funeral home that charged thousands more than what I paid and certainly would not have known or had the energy to shop for the best value on my own.” Joan H.“Everest was a phenomenal experience.” June R.“Our advisor saved us a good sum of money after her discussions with the funeral home and cemetery.” Carol J.Everest Client– June R.