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Published byDakota Hoare Modified over 8 years ago
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Time In / Time Out Service technicians are now required to save Time Tracker records for each job they do. In technical terms, each Order where Type = Service Order will require the most recently created Service Activity to have at least one associated Time Tracker record.
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Navigate to My Uncompleted Activities and drill in.
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Before clicking Start Work Order, click on the Time Tracker tab.
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Click on the Start button.
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Edit the Start field to the desired start time.
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Click the Start Work Order button.
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Attempt to click the Finish button for the Work Order, but if no Time Tracker records exist then you will get this message.
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Once the Work Order is complete, go to the Time Tracker Tab and click Stop. Edit the stop time if necessary.
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