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Published byDakota Hoare Modified over 8 years ago
Time In / Time Out Service technicians are now required to save Time Tracker records for each job they do. In technical terms, each Order where Type = Service Order will require the most recently created Service Activity to have at least one associated Time Tracker record.
Navigate to My Uncompleted Activities and drill in.
Before clicking Start Work Order, click on the Time Tracker tab.
Click on the Start button.
Edit the Start field to the desired start time.
Click the Start Work Order button.
Attempt to click the Finish button for the Work Order, but if no Time Tracker records exist then you will get this message.
Once the Work Order is complete, go to the Time Tracker Tab and click Stop. Edit the stop time if necessary.
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