Presentation on theme: "FACILITATOR NOTES: The Hearts and Minds safety program was developed by Shell 2002, after years of co-operation with leading universities in Leiden, Manchester."— Presentation transcript:
1 FACILITATOR NOTES:The Hearts and Minds safety program was developed by Shell 2002, after years of co-operation with leading universities in Leiden, Manchester and Aberdeen. The program is being successfully applied in companies around the world.The Hearts and Minds Toolkit assists in creating and maintaining change in the organisational safety culture by involving all staff in managing Health, Safety and Environment.All the tools can be used in short sessions as well as parts of longer workshops.In order to make the workshop materials attractive and fun to use, a lot of attention has been given to the design and colours.The complete Toolkit as well as separate brochures can be ordered via:The Energy institute:All the profits are devoted to further development and updating of the tools as well as on HSSE related academic research.
2 Understanding Your HSE Culture Sample Presentation
4 Understanding Your Culture What?A tool that helps to identify gaps in local HSE culture and agree plans to drive performance improvementWhy?For the welfare of the workers as well as their supervisors we need to achieve Goal ZeroHow?By providing a clear view of both the present and the desired culture, by identifying behaviours that can help to reduce the gap, and by creating a personal Action Plan that leads towards improvement
5 Company Culture A strong culture is where everyone: Values safetyExpects the unexpectedKnows what to doAre open to suggestionsWants to make a differenceBelieves their behaviour makes a difference for othersAnd Managers in particular:Lead by exampleSee the behaviour of others as reflecting their leadership
6 HSE Performance over time Technologyand standardsBehaviourVisible leadership / personal accountabilityShared purpose & beliefAligned performance commitment & external viewHSE delivers business valueHSEManagementSystemsEngineering improvementsHardware improvementsSafety emphasisE&H ComplianceImprovedcultureIntegrated HSE-MSReportingAssuranceCompetenceRisk ManagementIncident rateTime
7 The Safety Culture Ladder PATHOLOGICALwho cares as long as we’re not caughtREACTIVESafety is important, we do a lot every time we have an accidentIncreasing Trust/AccountabilityIncreasinglyinformedPROACTIVESafety leadership and values drive continuous improvement.GENERATIVE(High Reliability Orgs.)HSE is how we do business round hereCALCULATIVEwe have systems in place to manage all hazards
8 Oganisational Characteristics Exercise Read from left to right through the Organisational Characteristics tableTick your current level as you read through the 18 dimensions (more than one tick is possible)Not all descriptions are applicable for all organisational levels
9 Scoring Use the Score Sheet to calculate the overall score What are you areas for improvement?What level of maturity are you aiming for?Compare your scores with others who were rating the same part of the organisationAre the any differences?Where do they come from?
12 How The Culture Feels Personally Read from left to right through the Examples Of How The Culture Feels PersonallyWhat will You do to improve the organisational safety culture?
13 Do you need to rethink your “I...” statements? Are theyAs advanced as you want the organisation to be?Specific – Are you clear what they are going to do?Visible – Could you film it?Different – Is it a change from what you normally do?Realistic – Are you able to do it?Adequate – Do they match your aspired culture level?Measurable – Can you tell what difference they will make?Do you need to rethink your “I...” statements?
14 Personal Action Plan How can you improve? Is your Action Plan SMART: What are you going to do differently?When are you going to start?How are you going to do it?Who will review it?When will the follow up be?Is your Action Plan SMART:Specific?Measurable?Achievable?Realistic?Time based?
15 Full version of this presentation is available to Hearts and Minds customers. Full Hearts & Minds presentations include facilitator notes, extra theory, slides and workshop activities If you would like to purchase any of the brochures in the Hearts and Minds Toolkit, please visit