2 Contents 1 5 2 6 3 4 Overview Instructor Training Course Design Virtual Learning Tools3Scope and Sequence4EquipmentWe’ll begin with a high-level view of our ITE curriculum. Additional topics include instructor training and equipment required for the course.
4 IT Essentials 5.0 Subtitle: Size 24, Left Aligned A comprehensive overview of computer hardware and software with an introduction to advanced conceptsDesigned for students pursuing careers in IT who want practical knowledge of how different types of computing devices workInteractive learning experience with hands-on labs, assessments that provide immediate diagnostic feedback, Cisco Packet Tracer simulation activities, and virtual learning toolsCompTIA Approved Quality Content; helps students prepare for latest CompTIA A+ certification examsAvailable in Cisco NetSpace with improved learning and teaching capabilities
5 Content Changes in ITE 5.0New course design aligns with CompTIA A+ exam topicsNew and updated contentNew mobile device contentNew client side virtualization skillsExpanded Windows 7 OS topicsIncreased troubleshooting skillsIncreased networking and security skillsUpdated skills review examNew checkpoint exam and practice final examReported errors in prior version correctedUpdated Cisco Packet Tracer activitiesPacket Tracer’s rich simulation environment allows students to experiment with network behavior and develop problem solving and troubleshooting skills
6 ITE 5.0 on Cisco NetSpace ITE 5.0 is available on Cisco NetSpace Users must upgrade to Cisco NetSpace to access course materialsInstructor training classes are only available on NetSpaceBenefits of NetSpace course deliveryCurriculum can be accessed through mobile devicesImproved user interface experienceAbility to control size of font, chapter text area, and media areaCourse management flexibility for instructorsAbility to add course content, including videos, documents, and linksAbility to add assignments and add or modify quizzesAbility to reorder course chaptersCommunication and collaboration tools, including groups, discussion threads, and course calendar with automatic notificationsModifiable quizzes – instructors can edit, reorder, add, delete, and create their own
7 NetSpace Course Navigation From the NetSpace classroom environment homepage, users can navigate the course using buttons on the left and right side of the page. You can launch the course from the Launch Course button or from the Modules link in the left menu.
8 ITE in NetSpace Click chapter links to access chapter content Click shaded part of scroll bar to expand or minimize text and media screensClick each of the course module links to see the course content, labs, activities, and exams.Instructors have the flexibility to modify, add, or reorder the course modules if desired. By clicking the left corner of the module link you can expand or hide a course module.To expand the text screen or media screens, click the shaded part of the scroll bar and drag the screen to your viewing preference.
9 AssignmentsClick 1: Launch CourseInstructors can add links or content as assignments with due datesAssignments also appear in My Tasks area on the homepageClick 3: Launch Content
10 Course SyllabusInstructors can use the Course Syllabus to present the overall course flowDue dates set by the instructor are clearly displayed in the flowDue dates can be reflected on the course calendar as well
11 ExamsExams can be found under Assignments in the left menu. A benefit of offering IT Essentials in Cisco NetSpace is the ability to access course assessments from the classroom environment.
12 Benefits for StudentsOffers a comprehensive introduction to the IT industryProvides interactive exposure to personal computers, hardware, mobility, and operating systemsLearning by doing: hands-on activities and labs help students become familiar with how to safely and securely install, configure, maintain, upgrade, and troubleshoot computer systemsAnytime learning: course text, assignments, quizzes, and discussions are supported on mobile devicesImmediate feedback on assessment questions helps students monitor progress and reinforces learningHelps students prepare for CompTIA A+ certification examsSupports development of career skills needed to succeed in entry-level IT jobs
13 Who Should Enroll?Students seeking career-oriented, entry-level hardware and software skills to prepare for careers in technical support roles and information and communications technology (ICT)Students who want to gain skills and working knowledge of how computers work, how to assemble computers, and how to troubleshoot hardware and software issuesStudents at many education levels and types of institutions including high schools, secondary schools, universities, colleges, career and technical schools, and non- traditional learning environments such as community organizations
14 Networking Academy Curricula Portfolio CCNPAssessments, Packet Tracer, Aspire, Passport21 to EntrepreneurshipNetwork ProfessionalHealthInformationNetworkingCCNASecurityNetwork SpecialistHealthInformationNetworkingCCNA DiscoveryCCNA ExplorationNetwork AssociateITEssentialsNetwork TechnicianOur current portfolio consists of 14 coursesIT Essentials—covers the fundamentals of computer hardware and software and advanced concepts such as security, networks, and the responsibilities of an IT professional.CCNA Discovery (4 courses) —provides an introduction to networking. It teaches networking based on application and helps students develop foundational routing, switching, and WAN knowledge and experience, which can be applied toward entry-level careers in networking for small and medium-sized businesses.CCNA Exploration (4 courses) —provides an introduction to networking. It teaches networking based on technology. It covers routing, switching, and WAN protocols and theory at deeper levels to help students succeed in networking-related degree programs and a range of professions.Health Information Networking (HIN)—helps students prepare for networking careers in the healthcare industry. CCNP (3 courses) —the CCNP curriculum focuses on the advanced routing, secure wide area access, multilayer switching, and networking management skills required to implement and maintain converged enterprise networks.AssessmentsInnovative online assessments provide immediate feedback to help students and instructors evaluate acquired knowledge and skills.Simulation-Based LearningCisco Packet Tracer provides a simulation-based learning environment that supplements physical equipment with virtual networks and helps students develop critical 21st century skills. Cisco Packet Tracer is a foundational teaching tool for CCNA Discovery and CCNA Exploration, with Packet Tracer activities embedded in the course content. Interactive learning promotes the exploration of networking concepts and experimentation with tools such as Packet Tracer and Flash-based activities to help students develop a greater understanding of networking technologies. Packet Tracer activities are also available for IT Essentials, HIN, and CCNA Security.Gaming in EducationBy integrating aspects of gaming such as virtual worlds, competition, scoring, and challenge levels into the curricula and teaching tools such as the Cisco Aspire game, students feel they are playing, not studying.Entrepreneurial SkillsPassport21 to Entrepreneurship exposes students to entrepreneurship opportunities in networking scenarios through a series of case studies and Cisco Packet Tracer activities that help students develop critical business and financial skillsIT TechnicianStudent Networking Knowledge and Skills14
16 New CompTIA A+ Certification Exams 2009 Edition2012 EditionA+ EssentialsA+ Practical ApplicationNew certification exams were announced in October 2012series exams will be available until August 31, 2013Both the and exams must be passed for CompTIA A+ certificationStudent vouchers are available for 800-series exams through the CompTIA Authorized Partner ProgramTo ensure alignment with certification exams, NetAcad has performed a detailed analyses of the exam objectives from CompTIA
18 Alignment with CompTIA A+ Certification ITE 5.0 Chapterexamexam1. Personal Computer2. Lab Procedures3. Computer Assembly4. Preventive Maintenance5. Operating Systems6. Networks7. Laptops8. Mobile Devices9. Printers10. Security11. The IT Professional12. Advanced TroubleshootingITE 5.0 is a single course with twelve chapters. Chapters are organized by topic, starting with the fundamental topics. Troubleshooting is a topic covered throughout the course, with a summary chapter at the end explaining how it all comes together.
19 IT Essentials 5.0 Course Design Delivered in Cisco NetSpace, with improved user interface and learning environment features and functionality12 chapters and chapter examsApproximately 600 assessment items1 skills review exam, 1 checkpoint exam, 1 practice final, 1 final exam, 1 skills-based assessment, and 2 practice exams for CompTIA A+ certificationApproximately 180 hands-on labs and activities8 Cisco Packet Tracer activities and new mobile operating system (OS) simulator toolCompTIA Approved Quality Content - aligns with CompTIA A+ certification examsNew translated versions will be based on 5.02 A+ practice certification exams will be available in the February 2012 timeframe
21 IT Essentials 5.0 Course Outline Course Chapters and GoalsCh. 1Introduction to the Personal ComputerGoal::Describe a personal computer systemCh. 7LaptopsGoal: Describe how laptops are constructed, basic configuration, maintenance, and troubleshootingCh. 2Lab Procedures and Tool UseGoal: Demonstrate safe lab procedures and proper tool useCh. 8Mobile DevicesGoal: Describe operating systems, basic configuration, maintenance, security, and repair for mobile devicesCh. 3Computer AssemblyGoal: Assemble a desktop computer from compatible components and upgrade a computer system to meet requirementsCh. 9PrintersGoal: Demonstrate range of procedures required for printersCh. 4Overview of Preventative Maintenance and TroubleshootingGoal: Explain the basic rules of preventive maintenance and the troubleshooting processCh. 10SecurityGoal: Explain importance of security, describe procedures, and perform security measuresCh. 5Operating SystemsGoal: Install, upgrade, navigate, and troubleshoot various operating systemsCh. 11The IT ProfessionalGoal: Describe the communication and related skills needed by an IT professionalCh. 6NetworksGoal: Describe, create, and maintain a networkCh. 12Advanced TroubleshootingGoal: Perform advanced troubleshooting procedures on computers, operating systems, laptops, printers, and networks
22 IT Essentials 5.0 Course Objectives After completing the course, students will be able to perform the following tasks:Define information technology (IT) and describe the components of a personal computerDescribe how to protect people, equipment, and the environment from accidents, damage, and contaminationPerform a step-by-step assembly of a desktop computerExplain the purpose of preventive maintenance and identify the elements of the troubleshooting processInstall and support the Windows 7 operating systemUpgrade or replace components of a laptop and printer, based on customer needsDescribe the features, characteristics, and operating systems of mobile devicesConfigure computers to connect to an existing networkImplement basic hardware and software security principlesApply good communications skills and professional behavior while working with customersPerform preventive maintenance and basic troubleshootingAssess customer needs, analyze possible configurations, and provide solutions or recommendations for hardware, operating systems, networking, and security
23 For More InformationLatest documents are posted on the IT Essentials Resources page on Cisco NetSpaceIT Essentials Scope and SequenceIT Essentials FAQsIT Essentials DatasheetIT Essentials At-A-GlanceIT Essentials Overview PresentationPromotional video available on IT Essentials course overview pageVisit CompTIA for A+ certification information
25 ITE 5.0 Equipment Requirements HardwareOne gigabyte (GB) RAM (Windows 7 32-bit) or Two GB RAM (Windows 7 64-bit) (2 x 512 MB or 2 x 1GB suggested)Some labs will require one module of RAM to be uninstalled or the simulation of a faulty module for troubleshooting purposes.1 GB is the minimum requirement to run the full functions of Windows 7 ProfessionalSoftwareMicrosoft Windows 7 Professional (Media CD)Additional Items/ResourcesOne Internet connection for Internet searches and driver downloads (this could be the instructor's workstation)One printer or integrated printer/scanner/copier for the class to shareOne Linksys wireless router/switch or equivalent for the class to share, Linksys model WRT E2500NDG NETLAB+ can be used to complete the majority of labsComplete list available on Equipment Lists by Curriculum pagePurchase enough separate components or complete computers to meet the minimum specifications as outlined. The Lab PCs must only be capable of installing the required operating systems in a timely manner; they are not required to run at commercial speeds or perform processor-intensive applications such as complex graphics.It is acceptable to use older machines as Lab PCs. Please keep the machines and components consistent, if possible.
26 Typical Lab LayoutLab size of students for hands-on lab activitiesRecommend ratio of 1 Lab PC per studentSome lab activities require the student Lab PCs to be connected to a local network2 instructor workstations1 connected to Internet to search for and download filesOther instructor workstation used for hands-on lab demonstrationsFor the best student learning experience, we recommend a typical lab size of 12 to 15 students and a ratio of one Lab PC per student. A ratio of one Lab PC per two students is the minimum acceptable for the hands-on lab activities. Some of the lab activities require the student Lab PCs to be connected to a local network.The computer lab should also include two instructor workstations. One instructor workstation should be connected to the Internet to search for and download files. The other instructor workstation can be used for lab demonstrations.The student Lab PCs will be in various states of assembly and repair and are therefore not suitable for accessing the curriculum.
28 ITE 5.0 Instructor Training Requirements ITE 4.0 or 4.1 instructorsNo instructor training requiredReview of instructor resources recommendedNew ITE instructorsRequired to complete training through an Instructor Training Center (ITC)Must successfully pass skills-based assessmentInstructor Fast Track option available to those with prior subject matter knowledgeFast Track enrollment prerequisites (one or more of following):Hold a current, valid CompTIA A+ certificationFormal evidence of one year of recent experience in computer repair fieldFormal evidence of having taught two classes in the subject area
29 Instructor Resources Instructor Resources Resource Description LocationInstructor Resource SpotlightWebpage with links to helpful instructor resourcesOfferings > IT Essentials > IT Essentials 5.0 Instructor Resource SpotlightAre You Ready for ITE 5.0?Activity to bring awareness to technology changes in ITE 5.0NetSpace Home > View Instructor CoursesOverview PPTPresentation explaining high level concepts, changes, and site navigationIT Essentials resources folder (link available on IT Essentials page and Instructor Resource Spotlight)Release NotesDetailed description of changes from previous versionITE 5.0 Teaching PPTExplanations and tips for teaching course topicsITE 5.0 Planning PPTOne presentation for each chapter covering objectives, teaching analogies, and best practicesInstructor ChecklistChecklist to assist instructors as they prepare to teach a courseSkills-Based Assessment1 zip file with eleven separate assessments for instructors to assign as one exam or individually
30 Preparing for ITE 5.0 in Cisco NetSpace 1. Prepare2. Become Aware3. TeachTutorialsInstructor PowerPointsPartner communicationsCommunitiesComplete “Are You Ready?” activity to learn about technology updatesOpen classes and start teaching ITE 5.0
32 Virtual Learning Tools Two standalone tools are provided with the curriculum in the IT Essentials resources folderVirtual DesktopVirtual LaptopDesigned to supplement classroom learning and provide interactive learning opportunitiesBoth provide a virtual “hands-on” experience where physical equipment access is limitedEnable students to virtually disassemble and reassemble desktops and laptopsThe following slides demonstrate the Virtual Laptop introductory tutorialThe Virtual Laptop and Virtual Desktop are standalone tools designed to supplement classroom learning and provide an interactive “hands-on” experience in learning environments with limited physical equipment. Hands-on labs are still an essential element of the course.
33 Virtual Laptop Tutorial Or click the Skip button to go directly to using Virtual LaptopClick the arrow to view the brief tutorial
34 The Three ModesStep-by-step instructions for removing and installing componentsLearn modeSelf-check for understandingThe three modes of the Virtual Laptop Tool:Learn Mode walks you through the removal and installation of select components of the laptop.Test Mode allows you to remove and install select components without any assistance.Explore Mode gives you information about many features and components of the laptop.Test modeInformation about laptop features and componentsExplore mode
35 Aligning and Installing Components Some components need to be properly aligned before you can install them. Alignment of components is only required in the Learn Mode and in the Test Mode.When a component requires alignment, the alignment tool pops up automatically. Click the clockwise and counterclockwise buttons to turn the component until you believe it is properly aligned. The Install button looks like an arrow pointing down. Click the Install button to install the component. If the component is not properly aligned then the Install button will show a red X. If the component is aligned, then clicking the Install button will begin the animation of the installation of the component. Once a component is properly installed, it will be grayed out on the antistatic mat.
36 Learn Mode: External Cables Layer The last layer is the External Cables Layer.External cables connect the docking station to the monitor, mouse, keyboard, USB devices, Ethernet, and AC power.To successfully complete this layer, you will connect the monitor cable, the keyboard cable, the mouse cable, the USB cable, the Ethernet cable, and the power cable to the docking station.