1. Laura Vost Business Systems Manager Iceland Foods

2. Who we are Iceland; a national food retailer specialising in frozen food Retail principle – Light Up the High Street Operational principles Keep it simple Focus Accept Reality Care Strong social links 2010 £1.5m+ for Help for Heroes 2011 £1.2m for Alzheimers Research UK £1m+ to be raised for ARUK this year

3. Our Existing Desktop >6 years old Fat client local installs Circa 600 desktop & 300 laptop devices Users are based in: Deeside HO Depots (Swindon, Warrington, Livingston & Enfield) Regional offices, field based & some home working Windows XP with MS Office 2002 and Lotus Notes v7 eMail client (Domino v8.5) & IE8

4. Why transform the desktop? Reduce infrastructure complexity Reduce application and desktop sprawl Users suffered an inconsistent user experience Reduce support overheads associated with managing the desktop Reduce barriers to collaboration Users have better kit at home! You see Donkey, desktops are like onions.. …onions have layers

5. What we wanted to achieve Better user experience Increase compliance Provide a platform for the future Meet (or surpass) user expectations Enable collaborative working Decrease logon times!

6. How we went about it We are a Food Retailer Transformation specialist Sought providers & PARTNERS Communication & understanding Our impressions of Centralis Detailed & thorough Quality delivery On time Appropriate best practise

7. Where are we now Foundation desktop delivered & in test Shortly to commence pilot New desktop incorporates AppV infrastructure AppSense XenApp 6.5 & XenApp 5 farms MS Office365