3Laptop Components 100Which three components are interchangeable between desktop and laptop computers?PC ExpressCardHard diskPCI sound cardPrinterScannerUSB flash driveWhat is Printer, scanner and USB flash drive
4Laptop Components 200What is the major difference between laptop and desktop motherboards?Desktops use the AT form factor while laptops use the mini or baby AT form factorDesktop motherboards typically have a standard form factor & are interchangeable while laptop motherboards are proprietaryDesktops have a variety of expansion and RAM slot designs while laptops have standard expansion and RAM slot designsCurrently there is no significant difference in the motherboard form factors for the laptop & the laptops.What is Laptops use baby AT form factor while desktops use regular AT form factor.
5Laptop Components 300Which two laptop ports are used primarily for communication and network connectivity?EthernetModemParallelDVIWhat is Ethernet and modem.
6Laptop Components 400Which two devices can be individually configured to power off after a laptop has been idle for a given period of time?CPUDisk driveFanMonitorWireless NICWhat is Disk drive and monitor.
7Laptop Components 500Which three components are used with USB or FireWire interfaces.CameraAC adapterPC cardPrinterScannerRAMWhat is Camera , printer and scanner
8Which display device integrated into laptops? Devices 100Which display device integrated into laptops?CRT monitorDigital PCI cardDot matrix panelLCD monitorWhat is LCD monitor.
9Devices 200Which type of interface do current laptops use to achieve similar expansion capabilities as desktops.CardBusPC ExpressCardISAPCIWhat is PC ExpressCard
10Devices 300Which internal laptop component may be designed as a hot-swappable device?CPULCD screenOptical driveRAMTouch padWhat is Optical drive
11Devices 400 Which two devices are commonly hot-swappable on laptops? Integrated LCD screenCPU chipPC cardRAMUSB driveWhat is PC Card & USB Drive
12Devices 500 What is meant by a laptop device being hot-swappable? The device does not need a driver to interface with the computer OSThe laptop does not need to be powered off to install or remove the deviceThe device can be connected using more than one type of portThe device can interface with the laptop wirelesslyWhat is The laptop does not need to be powered off to install or remove the device
13Technical Help 100Where can a technician change the power schemes on a laptop running Windows XP?Select Advanced Setting from within the BIOSSelect Power Options from within the Control PanelSelect Power from within Administrative ToolsSelect Configure Power Settings from within Computer ManagementWhat is Select power Options from within the BIOS
14Technical Help 200A digital projector is connected to an external monitor port on a laptop, but the projector indicates that there is no RGB signal. What should the user try first to resolve the problem?Connect the projector to the s-video portPress the function key that will redirect the video output to the external monitorTry a different laptopTry a different projectorWhat is Press a function key that will redirect the video output to the external monitor.
15Technical Help 300Which type of questions would you initially ask to gather information to help solve a client problem?CategoricalClosedDirectedMultiple-choiceOpenWhat is Open questions.
16Technical Help 400What is the correct order to remove a laptop battery?1. Hold the release lever in the unlock2. Power off the laptop3. Disconnect the power cord from the outlet.4. Move the battery lock to the unlock postion.What is 2,3,4,1
17Technical Help 500Which task must be completed first to configure power management states when using Windows XP?APM power management mode must be configured in the BIOS before ACPI can be used to configure powerACPI power management mode must be enabled in the BIOS before Windows XP can be used to configure power managementDisable APM power management mode in the BIOS so that Windows XP can be used to configure power managementEnable ACPI power management mode in the BIOS using Administrative Tools in the Windows Control PanelWhat is ACPI power management mode must be enabled in the BOIS before Windows XP can be used to configure power management.
21Acronyms 400ACPIWhat is Advanced Configuration and Power Interface
22Acronyms 500PCIWhat is Peripheral Component Interconnect
23Potpourri 100Which two characteristics make laptops a better choice than desktop computers?MobilityFunctionalitySizeOS installedCompatibilityWhat is Size and mobility
24Potpourri 200What is the difference between a docking station and a port replicator?A docking station has fewer portsA docking station may have PCI slots for expansion cards and speakersA docking station may have a built-in displayA docking station has a universal connector so that it can be used with all laptopsWhat is Docking station may have PCI slots for expansion cards and speakers.
25Potpourri 300 What is the benefit of using CPU throttling in laptops? It reduces the processing time needed by end-user applicationsIt reduces CPU power consumption and heat productionIt reduces the amount of CPU resources needed by system applicationsIt avoids the need to increase the clock speed of the laptop processor.What is It reduces CPU power consumption and heat production.
26Potpourri 400Which laptop power state should be used to get maximum battery power conservation but allow for the quickest power on of end user application?SuspendHibernateStandbyAwakeWhat is standby.
27Potpourri 500Refer to the exhibit. Which two form factors are supported by the devices shown in the graphic?30-pin34-pin43-pin45-pin54-pinWhat is 34 pin and 54 pin.
28Double JeopardyWhich generation of cell - phone standards was the first to deal with how to send and receive text, photographs, and video?FirstSecondThirdFourthWhat is Third