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T THE DELL-URSINUS COLLEGE PARTNERSHIP FOR UBIQUITOUS COMPUTING Copyright John King, Tim Wilkinson, and Mary K. Gershon, 2001. This work is the intellectual.

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Presentation on theme: "T THE DELL-URSINUS COLLEGE PARTNERSHIP FOR UBIQUITOUS COMPUTING Copyright John King, Tim Wilkinson, and Mary K. Gershon, 2001. This work is the intellectual."— Presentation transcript:

1 T THE DELL-URSINUS COLLEGE PARTNERSHIP FOR UBIQUITOUS COMPUTING Copyright John King, Tim Wilkinson, and Mary K. Gershon, 2001. This work is the intellectual property of the authors. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author. John P. King, Ph.D. Chief Information Officer Ursinus College Mary K Gershon, Tim Wilkinson Account Executives Dell Computer Corporation

2 T ABOUT URSINUS COLLEGE Character: Independent liberal arts Founded: 1869 Location: Collegeville, Pa., 28 miles northwest of Philadelphia Enrollment: 1,334 students Student Demography: 47 percent men, 53 percent women; students from more than 26 states and 20 foreign countries. Average SAT Scores: 1202 Faculty: 137 faculty, 94 percent of full-time faculty hold terminal degree Student/Faculty Ratio: 12:1 Campus: 168 acres, 59 buildings. Endowment: $100.3 million Annual Operating Budget: $34 million (E&G, $28 million) Information Technology Budget (excludes voice): $2.25 million (6.6% of total budget. 8.0% of E&G) Residential character: 95% of students live on campus Academic environment: 14 prestigious honor societies including Phi Beta Kappa After Ursinus: Within five years of graduation, 75 percent of Ursinus graduates enter graduate and professional schools.

3 T URSINUS COLLEGE URSINUS LAPTOP INITIATIVE WHY LAPTOPS? Pedagogical Considerations Enhance Teaching & Learning Through… Presentation & Demonstration Communication Active Involvement Interaction & Collaboration Individualization (Re: Learning Styles) Equity of Access Ubiquitous Access

4 T URSINUS COLLEGE URSINUS LAPTOP INITIATIVE WHY LAPTOPS? Institutional Considerations Competitive Advantage Student Expectations & Admissions Recruitment Faculty Recruitment Student Performance/Experience Tech Resource Availability & Use vis-a-vis Others Individualization (Re: Learning Styles) Technical Support Focus & Infrastructure Issues Standardization Reduce Number of Labs Minimize Obsolescence Risk

5 T URSINUS COLLEGE STUDENT INITIATIVES Source: The Chronicle of Higher Education Subscriber Study, 2000

6 T URSINUS COLLEGE URSINUS LAPTOP INITIATIVE PLANNING 1998-99: Planning Basic Infrastructure Campus Network Classrooms Instructional Technology Tools Laptop Program Model Support/Staffing Funding/Financial Model Commitment to Move Forward Campus Involvement

7 T URSINUS COLLEGE URSINUS LAPTOP INITIATIVE IMPLEMENTATION Summer 1999: Implementation Step One Network Upgrades Building & Network Wiring Laptops Distributed to Full-time Faculty Training/Orientation for Faculty Support/Staffing

8 T URSINUS COLLEGE URSINUS LAPTOP INITIATIVE IMPLEMENTATION 1999-2000: Implementation Step Two Roll-Out Planning for Students Admissions Marketing Discussions with Current Students Instructional Technology Support Development Implement Staffing Plan IT Tools/Blackboard Multimedia Development Resource Center

9 T URSINUS COLLEGE URSINUS LAPTOP INITIATIVE IMPLEMENTATION Summer 2000: Formal Program Kick-off Student Roll-Out Procurement & Support Issues Faculty Conference Keynote Address By David Brown Faculty Break-out Sessions 2000-2001: Re-visiting Vendor Selection

10 T URSINUS COLLEGE URSINUS LAPTOP INITIATIVE RE-VISITING VENDOR SELECTION Student Roll-Out Procurement & Support Issues Initial Vendor/Manufacturer Relationship Transactional New Model/Vendor Evaluation Multiple Vendors Included Initial Vendor/Manufacturer Value/Price-Performance Partnership Opportunities Student Involvement New Partnership with Dell Summer 2001 and forward

11 T URSINUS COLLEGE URSINUS LAPTOP INITIATIVE DELL SERVICES DELL UNIVERSITY PROGRAM Dedicated Account/Project Management Team Local Higher Ed Account Manager Corporate Higher Ed Account Support Custom Factory Integration Rep Corporate Manufacturing/Sales Rep Dell Financial Services Rep Work with Dell Team To…. Identify/Define Long-Range Tech Plan Laptops, Servers, Storage, Maintenance, Financing, Etc.

12 T URSINUS COLLEGE URSINUS LAPTOP INITIATIVE DELL SERVICES DELL UNIVERSITY PROGRAM Project Management Support Evaluation & Image Build Units Scheduling/Mile-Stones Procurement Service/Maintenance Custom Factory Integration Imaging Restore CD for Custom Image Asset Tagging

13 T URSINUS COLLEGE URSINUS LAPTOP INITIATIVE DELL SERVICES DELL UNIVERSITY PROGRAM Premier Page Student, Parent & Staff Purchases Additional Institutional Purchases Reports Dell Financial Services Leasing Refresh/Turn-In Support

14 T URSINUS COLLEGE THE DELL-URSINUS PARTNERSHIP Model Selection: Latitude C500 Celeron 700 Mhz 14.1inch XGA Active Matrix Display 128 MB RAM Integrated 10/100 Ethernet, 56K Modem Two Spindle 10 GB HD & Swappable/Modular CD, Floppy Touch Pad & Track Stick

15 T URSINUS COLLEGE THE DELL-URSINUS PARTNERSHIP Custom Image Microsoft Campus Agreement Windows 2000,Office 2000, Publisher, Front Page, Etc. Internet Tools (Adobe. Real Player, Etc.) Windows 2000,Office 2000, Publisher, Front Page, Etc. Specialized Software (Derive, Etc.)

16 T URSINUS COLLEGE THE DELL-URSINUS PARTNERSHIP Dell Selected 06/01/2001 Model Specifications Confirmed Project Management Team Confirmed Project Schedule Determined Weekly Status Meetings Scheduled

17 T URSINUS COLLEGE THE DELL-URSINUS PARTNERSHIP Custom Factory Integration Process Two Units for Image Build Received 06/08/2001 Project Details Confirmed 06/14/01 Custom Factory Integration Services Agreements signed 06/21/01 Initial Technical Specifications for Image Build Received 06/22/01 Custom Image on HD Sent to Dell 07/03/01 along with ID Plates/Asset Tags Technical Specifications Revised 07/06/01 based on image

18 T URSINUS COLLEGE THE DELL-URSINUS PARTNERSHIP Custom Factory Integration Process Engineering Development for Image Install Started 07/11/01 Test with Hardware Components & Peripherals Test Placement of ID/Asset Plate Validation Hard Drive/Image Sent to Ursinus 07/25/01 Image Tested 7/27/01 Image on HD with Required Changes Sent to Dell Updated HD/Image Received, Tested & Accepted 08/02/01 Pilot Manufacture of Laptop Completed 08/02/01 Custom Restore CD Developed First Article Laptop Received, Tested & Accepted 08/03/01

19 T URSINUS COLLEGE THE DELL-URSINUS PARTNERSHIP Fall 2001 Laptop Roll-Out Manufacturing Of Ursinus Laptop Begun 08/09/01 First Laptops Arrive at Ursinus 08/13/01 Ursinus Staff Customizes Units for Individuals Name Laptop & Add to Windows 2000 Domain Network Log-On and Exchange Mail Set-Up

20 T URSINUS COLLEGE Ursinus Staff Customizes Units for Individuals

21 T URSINUS COLLEGE Ursinus Staff Customizes Units for Individuals

22 T URSINUS COLLEGE

23 T Ursinus Staff Customizes Units for Individuals

24 T URSINUS COLLEGE URSINUS LAPTOP INITIATIVE LAPTOP DISTRIBUTION TO STUDENTS Orientation Sessions (With Dell Participation) 5 Sessions of ~80 Students Each Introduction & Program Overview Responsibilities & Policies Break-Out Into 4 Smaller groups of 20-25 Laptops Labeled for Individual Students Printer & Ursinus Resource CD Hands-On With Laptops Feature Overviews Plug In Cables, Swap Modular Peripherals Boot Up, Log In Desktop, Navigation & Software Overview Outlook & Blackboard Overview

25 T URSINUS COLLEGE

26 T

27 T

28 T THE DELL-URSINUS PARTNERSHIP Continuing Relationship On-going Contact & Follow Up from Dell Reps Dell Desktop, Server & Storage Initiatives Planned Development of Planning, Roll-Out and Distribution/Orientation Guidelines Dell Fly-In At Ursinus College

29 T URSINUS COLLEGE

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