3 COMPUTER TEAM LTC Paul Goethals Department Computer Officer Mr. Frank Maresco -Information Technology Specialist- Web/Database Network- Java/Database Software- Internal Web/Database- Classroom/Office SupportMs. Donna Swanson Information Technology Specialist- Classroom/Office Support External Web- IASO
4 NETWORKFast Ethernet (100 Mb/sec) in all of Math offices and classroomsWirelessA protocol (poor reception), connect via Odyssey Client Software – Remember “FIPS MODE ON”All changing to Windows managed soon on B/G
5 FACULTY COMPUTERS Currently Intel Distribution Plan Bottom Line Dell Latitude E6420 (Plebe class)Intel Dual Core i5-2520M, 2.5GHz, 3M cache6 GB DDR SDRAM320GB 7200 RPM Sata Hard driveDistribution PlanLongevity – 3 year life cycle rotated out from IETDM2400, E6410 and E6420(both have a camera)Bottom LineAll staff and faculty members have capable systemsAll notebook computers with wireless network accessLaptop computers for faculty
6 CONFIGURATIONAdministrator privileges (This will change soon ) – install own programs and updatesRemote multicast Ghost process for rebuild – catastrophe recoveryStandard Software PackageWindows 7 Enterprise (Not windows as you know it – AGM based)Mathematica 8.0.1Microsoft Office 2007 Professional (Office 2010 available AY2012/13)Micorosoft ExpressionsMcAfee virus protectionMapleRoxio Creater – cd/DVD burning software
7 Available Printers: - all installed change your default – PRINTINGAvailable Printers: - all installed change your default –Thayer 244 (Mail Room)\\USMASVDAMATH005\COLORHP4600PCL - HP Color printer \\USMASVDAMATH005\HP LaserJet 9000 PCL 6 - HP black and white printer***\\USMASVDAMATH005\KonicaTH244 - Konica copier/printer/scannerThayer 240 (Main Office)\\USMASVDAMATH005\HP LaserJet 2300 Series PCL 6 - HP LaserJet 2300 Series PCL 6\\USMASVDAMATH005\HP LaserJet 2300 Series PS - HP LaserJet 2300 Series PSThayer 221 (MA104 Bullpen)*** \\USMASVDAMATH005\KONICATH221 - Konica copier/printer/scanner\\USMASVDAMATH005\Laser221PCL - HP 8000 laser printer, PCL driverThayer 227\\USMASVDAMATH005\HP LaserJet 4Si - HP 4si, PCL driver\\USMASVDAMATH005\HP Color LaserJet 4500 PS - color laser printer, PostScript driver\\USMASVDAMATH005\HP Color LaserJet 4500 PCL 6 - color laser printer, PCL driverThayer 235\\USMASVDAMATH005\KONICATH235 - Konica copier/printer/scannerThayer 226A (MSCE)\\USMASVDAMATH005\COLOR226PS - color laser printer using a PostScript driver\\USMASVDAMATH005\Design226A - HP Designjet 1050C color poster copierPrimarily use printer/copiers (***)– costs us less; finishing optionsMost reliable black and white, plain paper printers: LASERS in 221 & 244Inform us ASAP of any problems
8 EMAIL/CALENDARS Outlook with Office 2007 Suite Mail files (.pst) on host machine, not on server (due to size limitations)D/Math CalendarYou can Forward AKO to USMA.eduAKO Dynamic - explainaddress alias:
9 CLASSROOMSMath Department owns the computers in 29 classrooms; we teach in BSL/EECs/History rooms too.Intel Core 2 Duo 2.3 Ghz 3 Gig Ram- Dell with Panasonic projectorSmartBoards in 8 rooms.Help us keep these machines alive!Report problems to Ms. Donna Swanson/Me
10 SUPPORT “SELF-HELP” CONCEPT PRIORITY OF SUPPORT: (cadets*) You try! (don’t be afraid to break it)Look at the web. (Math INFO page) or new InternalAsk your office mate for help.Come see the computer team members (Frank or Donna).PRIORITY OF SUPPORT: (cadets*)Common Use Equipment (Classrooms, Servers, MSCE Lab)Individual Use Equipment (Office Computers)*We Do Not Fix Cadet PC’s – Goldcoats doWe also don’t fix personal pc’s
11 SERVERS \\usmaedu\apollo\ DEANS Server \\usmaedu\apollo\math\\usmaedu\apollo\math\mathshare\\usmaedu\apollo\math\userdirs\\usmasvdamath005 Print/file Server\\usmaedu\apollo\programsAKA \\usmasvdzapollo2 or \\usmasvdzapolloThis is only a small sampling
12 WEB STUFF Web presence MathINFO for Internal Operations and FAQ New https://portal.westpoint.edu/dean/math/default.aspxSoftware:Browser: Microsoft Internet Explorer 8Design: MS Expression WebYou can install other browsers like FirefoxNO GOOGLE CHROME* DO NOT INSTALL INTERNET EXPLORER 9
13 POLICIES Policy Read/Sign Security Briefing; give to IASO NO file sharing all – music,SKYPE etcNO THUMBDRIVESSystem Administrators access all S&F computersNEC scans network logs for prohibited uses (Warning Screen)SKYPE = reimageBe kind to computer stuff3 to 4 year replacement cycleClassroom equipment used by many people
14 POLICIES Always leave your PC on during the workweek Do not hibernate/Close lid etcPC has to be on for updates and IAVA scansLock the keyboard or log outPlease leave the classroom pc on alsoLock your PC – we provide the lock and are not the ones who secure it to your deskProtect your own data – BACKUP/BACKUP/BACKUP – we have no magic pill to make all okIf You dual boot into another OS – that’s your call and your support – make a friend in EECS – We support Win7/Vista and Office 2007No personal laptops on USMA network …. ONLY GOVERNMENT PURCHASED pc’s permitted … ie: NO MACS/NO IPHONES/NO TABLETS/NO IPADS .. IF caught you are on your own ..
15 PASSWORDRemember your Domain password – you have to change it in 180 daysCURRENT PASSWORD CRITERAThe minimum requirement is a 14-character case-sensitive password.The password will be a mix of uppercase letters, lowercase letters, numbers, and special characters, including at least two of each of the following four types: upper case, lower case, numbers, symbols. Example: x$TloTBn2!12E#wPasswords will not include such references as social security numbers (SSNs), birthdays, USERIDs, names, slang, military acronyms, call signs, dictionary words, consecutive or repetitive characters, system identification, or names; neither will they be easy to guess (for example, mypassword, abcde123456).AND THIS WILL ALL GO AWAY
16 Demonstration Cisco VPN Windows Backup Odyssey Wireless (FIPS MODE) Webmail – get Cac software on AKO“Run as Administrator”
17 CONCLUSION Overall, computing is healthy. Extensive use of web/file resources to share information.Use technology to push our presence into the barracks.Please share ideas/suggestions with us.See Donna S. if you did not get an external USB driveCustomer Service is Number One!