Presentation on theme: "Presents eZee FrontDesk Easy to use hotel front desk software….."— Presentation transcript:
1 PresentseZee FrontDeskEasy to use hotel front desk software…..
2 Worldwide installations eZee FrontDesk is Installed in 40 countries round the globe as on April 2006.[Australia] [Bahamas] [Brunei] [Canada] [Costa Rica] [Dom. Republic] [Ecuador] [Ethiopia] [Gambia] [Ghana] [Guam] [Guatemala] [India] [Ireland] [Jamaica] [Kenya] [Latvia] [Lithuania] [Malaysia] [Mexico] [New Zealand] [Nigeria] [Panama] [Philippines] [Puerto Rico] [Seychelles] [Sierra Leone] [Singapore] [South Africa] [Spain] [Switzerland] [Tanzania] [Thailand] [Trin. & Tob.] [UK] [United States] [Venezuela] [Vietnam] [Yugoslavia] [Zambia]
3 The `3S` of eZee FrontDesk before getting started…….. SecurityIn this day and age, security is increasingly becoming a top priority for any business software system. eZee FrontDesk provides you with the tools to maintain a secure environment for your financial information and your sensitive guest information.SupportWhen the hotel business is directly linked to the hotel software its crucial to have the 24/7 support. Hospitality Smart has the best support options available at a very competitive rates.StabilityThe software has been tested and approved by 100’s of hotels since Stability of a Company and software product allows us to continue our development of eZee FrontDesk for years to come. We can do so because our software products and design efforts are focused on only the hospitality Industry.
4 The Edge…. Probably THE most easy to use……..!! eZee FrontDesk has been intelligently designed with lots of research on real users of different background to make things simple and easy.Easy room arrangement (Drag & Drop) on the screen just like the real positions of the rooms in the hotelAll rooms are displayed on main screen with color coded room status. One Click OperationsClick on any vacant Room to do the Check-inSame way click on any occupied room to Check Out the guest.No worry for front desk operator turn around…. eZee FrontDesk gets the next one of any caliber, started in just couple of days….
5 The TechnologyTrue 32-bit Windows application designed to run on 98 SE/ME/NT/2000/XP application with network compatibilityFull network support, can connect unlimited number of PC’s to one database for concurrent operationsNo additional database to be purchased by the clients.
6 Clean, Clear and Informative Start-up ScreeneZee FrontDesk
7 Key Features…. One Click Operations Easy room arrangement (Drag & Drop) on the screen just like the real positions of the rooms in the hotelAll rooms are displayed on main screen with color coded room status. One Click OperationsClick on any vacant Room to do the Check-inSame way click on any occupied room to Check Out the guest.
9 Key Features Screen Showcase Reservation Form Reservation feature contains facility like searching, editing and deleting reservations. Basic operations includeSelect Room of your choice from available rooms listPerform rate type and rate related operationsTo check in a reserved room, open it and check in; a two mouse click operation!Block Reservation Dates for Certain Date range or selected dates
10 Key Features Screen Showcase Group Management & OperationsTo complete a group reservation you need to:Select stay duration, complete rate type and rate related operationsSelect rooms to include in the group and make payment if anyReserve or Check-In the group.
11 Key Features Screen Showcase Direct Billing/City LedgerThe software supports unlimited company accounts with credit limit. Overpayments, credits and partial payments are supported. The past data can be adjusted to reflect any change in direct billing folio. Once a guest is checked out, the payment is automatically posted to respective company folio. One can generate company wise folio and bad debt marking facility is also available.
12 Key Features Screen Showcase Multiple ratesupportin single stayThis feature makes our software unique in serving the client in the best way. It is possible that a guest is applied many rate/rate types during his stay. It may be to various packages offered by the hotel. One can do this easily in the following way:Select room where multiple rate type are to be appliedSelect multiple rate linkDivide the entire stay on basis of rate type and offer special rate too if you wish
13 Key Features Screen Showcase Change Room& Rate TypeDuring the stay, guest wants to change the room for any reason. One can do this easily with eZee FrontDesk . Desk clerk simply selects from any empty room to shift the guest. Rates can be changed or the old rates can continue.
14 Key Features Screen Showcase ExpenseManagementThe software supports account payable and account receivable transaction recording. If hotel pays for any services and the hotel requires a reports on it, the software can generate the account payable reports.
15 Key Features Screen Showcase Quick check-in throughidentification card swipeIn the busy hours of check out, check in, usually desk clerk finds little time to complete guest information. Our software has come out with a fast solution. The data can be captured through guest’s identity card or driver license with a swipe card reader directly without keying. This avoid any typo error too.
16 Key Features Screen Showcase ComprehensiveUser ManagementIn case of a multiple user environment or where the guests are served by different desk clerks, it is necessary to prevent all user form doing everything or viewing all the data. eZee FrontDesk facilitates with various levels of privileges to perfectly define who can do what or who can view what.
17 Key Features Screen Showcase House KeepingThe software allows to schedule housekeepers based on projected occupancy using the built-in scheduler. It can handle multiple groups and rooms can be assigned and reports can be printed for assigning tasks. So it would be easy for a desk clerk to verify if some housekeeping work is done or pending.
18 Key Features Screen Showcase Extended HelpeZee FrontDesk provides you with a complete instructive guide which will help you to get to know our system better and to manage in the best possible way its different applications and options. Help Module contains information on the following topics: table of contents, index, search and favorites. Allowing its users to search information about different topics, eZee FrontDesk reduces significantly the time and the expenses necessary to solve any potential problems.
19 Features Overview Main Features Hotel status from main screen with easy Check in Check OutGuest Room ReservationGroup Management/ OperationsDirect Billing/ City Ledger Database and OperationGuest Photo can be taken at various events like Check in, Check out, PaymenteZee FrontDesk is available on Local Area NetworkGuest can be assigned different Room Rent and Rate TypeComprehensive User Management to control/restrict User FunctionsIntegration with Magnetic Reader to check in using Driving license or ID CardEasy Room Rent Management at any juncture of the Guest StaySimple Back up and Restore Database Operations for Data SecurityTransaction management with insert, delete & restore featureExpense Management with Account Receivable and Account PayableCredit Card Payment Authorization (Open credit card transaction)Hotel Configuration Viz. Room Rate, Rate Type, Amenities, Desk Clerk etc.House Keeping Module for better Room ControlLost Item and Found Item RegisterContinued >>
20 Features Overview Main Features Facility to record Guest Message and Message Delivery intimation to Desk ClerkEasy to Use Address Book for Contact ManagementFacility to Export Reports in HTML, Word and XLS formatReminder Feature for Desk Clerk to set Reminder for own/ other Desk ClerkAbility to set up Seasonal Rates for HotelAllows Payment transaction in Multiple CurrencyFacility to set up individual special rates for each Travel AgentAbility to keep track of Business Source for Marketing Department
21 Features Overview Other Important Features Password Protected Daywise Data blockingEasy to Locate, retrieve and Edit Past Guest FolioFlash room features to filter certain roomsLate check outsSoftware may be configured at any time without impacting past rental dataUNDO room status facility with ReportsUNDO/Void Checking/Check out, with Audit ReportGuest database with advance search, export & import facilityAutomatic and Manual data backGuest HistoryInterface to change Room Status in bulkWeed out trouble customers by marking them as DNR (Do Not Rent)Room Blocking for any transactionExtended Help on each and every functions and screensHotel Software eZee FrontDesk
22 Features Overview Reports eZee FrontDesk has more then 200 reports available.Charts for better representation of dataDaily Collection, Revenue and Rooming List ReportsDaily Guest Balance ReportDaily Guest Arrival ListGuest Folio and ReceiptsDirect Billing FolioCity Ledger and Aging ReportHotel Statistics ReportNight Audit ReportsMonthly Sales ReportMonthly Credit Card ReportMonthly Other Charges ReportMonthly Statistics ReportHouse Keeping ReportsGuest Stay SummaryMonthly Travel Agent Commission ReportCharts for better representation of dataReports can be customize on certain levelPassword protected reportsSummary reports for the exact picture of the property at a particular timeReceipt or Folio printingFlexible automatic invoice printing if desiredCustom Reports Available in Demand