Presentation on theme: "Presented by: B.C. Worsley Banking Coordinator 924-4362, On Line Reporting for Credit Cards."— Presentation transcript:
Presented by: B.C. Worsley Banking Coordinator 924-4362, firstname.lastname@example.org On Line Reporting for Credit Cards
Credit Card reporting systems NOVA/MerchantConnect/ViaKlix www.viaklix.com www.merchantconnect.com www.Discovernetwork.com https://home.americanexpress.com/homepage/merchant_ne.shtml
Universitys Credit Card Processor NOVA –Reporting Tools MerchantConnect –for statement information for up to 12 months for both swipe and Web accounts –the only tool for swipe terminal merchants –and transaction detail for up to 30 days Viaklix – for Web users only –Daily settlement –Unsettled batches –Settled batches for up to 12 months
The account number 8xxxxxxxx The Bank number = 5794 5794 Use your UVA email address of choice UVA ID Only one user can have access to an account and, the department must register for each NOVA account number, web and swipe.
Statements for BOTH Swipe terminal users/Web Users and Third Party Vendors This is place to find the monthly fees, chargebacks or equipment trade out charges.
Batch number Batch Date Batch under Paid by merchant = Total of MC/Visa Charges $2,200.00 AmExp and Discover charges Are listed under Paid by Others
Other information available under REPORTS is Daily Settlements/Batches for Past 30 days for swipe users, Chargeback information, and a Transaction search tool. Yours might say Deposits instead of Settlement
The settlement report Is similar to the Web Reporting tool - ViaKlix You can drill down on Any screen by selecting Any BLUE information
Drill down to batch detail Drill down to the Batch Drill down to the card type totals
Is the ONLY reporting tool that will break down the credit card batch into different card types. ViaKlix DOES NOT provide subtotals for MASTERCARD/VISA DISCOVER AMERICAN EXPRESS
Drill down to the individual credit card type transactions
And finally To the Individual transaction detail for the person whos credit card was used. You can identify card type by number. Master Cards begin with the number 5 Visa cards begin with the number 4 Discover cards begin with the number 6 American Express cards begins with a 3 Or, the Card Class
Charge back and retrieval detail Drill down on the case number to the status of the dispute.
Why have access to credit card statement information? A reconciliation tool Discover the source of unidentified charges Determine where a change in a batch total took place Track down a cardholders charge or credit