Presentation on theme: "Emilio Vargas hotelier-restaurateur"— Presentation transcript:
1 Emilio Vargas hotelier-restaurateur A life dedicated to the international Hospitality and Restaurant industries helping owners towards profitability!Emilio Vargas hotelier-restaurateur
2 About Emilio VargasResort and Hotel Operations Manager, experienced GM inpre-opening, opening, FF&E , facilites renovation, Training staffFood & Beverage expert troubleshooter,Quality Assurance Auditor,Manager at beach Resorts, city and airport hotels,Business travelers and convention hotels,Lodges located in deserts, mountains and archaelogical sites,Elegant boutique hotels with “extreme attention to details”.The companies I have worked for are located in the Caribbeanislands, USA, Africa and Central & South American countries.
3 ProfileBorn in Peru / USA citizen, English/Spanish bilingual, speaks basic French.Excellent leader, trainer, coach, has developed multi-cultural teams.Very creative, applies lateral thinking approach for problem solving.Manage by objectives and by walking around, not from an office!
4 Competencies Financial, Accounting: Budgets, Profit & Loss statement, Business plans, inventories.Forecasting, Progress reports.New equipment investment.Food & Beverage, management:Innovative Sales, Themed parties.Unusual Service techniques.Develops new restaurant concepts - ethnic, fusion recipes.Yield factors, menu engineering.Comprehensive cost controls, Optimizing troubled costs and reducing operational expenses.Projects, openings, renovation:Architectural design assessment for sensitive Service, highest Productivity, Guest & Staff flows.Expert in FF&E specifications.Quality, Social & Environment:Systems, Audits, Mystery Shopping.Environmental plan, with strong “green” orientation.Social responsibility commitments.
5 Competencies Human Resources: Policies and Procedures, SOP’s, Task development , Job specs, and Training Manuals.Selecting, hiring and personal “hands-on” training entire staff with Conferences, Workshops.Leading intl. Teams during hotel openings.Maintenance:Equipment preventive program,«OneStepAhead» program for rooms and public areas.Marketing, Communications:Marketing, Sales P.P.R.R. Plans,Media relations and promos.Market research and new segments penetration.New technology opportunities.On stage and Power Point presentations for room sales, catering and staff training.Identifying new hospitality trends
6 Accomplishments European Union: a. Five years training & coaching 3,500 hotel and restaurant owners & employees in Honduras. EU funded program.Panama Marriott hotel :a. Started first kosher catering kitchen in the country.b. First year of operation, exceeded 140% sales budget.Honduras Princess hotel :a. Successful hotel opening despite hurricane, we met CPM.b. We reached 25% more occupancy than projected.
7 Accomplishments AECI (Spanish International Coop Agency)/Honduras: a. Implemented QA system for 15 hotels and restaurants.b. Trained owners & staff increasing GSI by 20%.Honduras - Gran Hotel Sula:a. Increased ADR by 65% in my first year as GM.b. Quarterly Food Festivals, results 38% more Food sales.Lagos, Nigeria - Planet One Hospitality Hotel Aimiede:a. Technical input for Ballroom and suites remodelingb. Created new continental restaurant concept.b. Created rooms & catering sales department.c. Created rooms QA system.
8 Accomplishments Dominican Republic - Barceló Garden Beach Resort: a. Started daily vegetarian buffet for 800+ guests.b. F&B GSI increased from 72% to 89% in 4 months.Colombia - Petecuy hotel:a. “live fish” tank, in first 6 months sold 2 years projections.b. increased restaurant Avg. Chk. by 40%, - country’s highest!Ecuador - Gran hotel Atahualpa:a. Created first Catering services in town.b. Table side cooking & wine menu, increased 120% F&B sales.
9 Career History: Ago. 1999 /present HotelConsult : GM – projects in Caribbean islands, Americas, AfricaHotel Planet One, Lagos, Nigeria LinkDeveloped new restaurant Concept,Technical input during renovation of new Ballroom and hotel suites,Created room & catering sales dept.Evaluated and streamlined all management systemsImplemented Quality Control System for Public areas and Rooms.
10 HotelConsult : GM – projects in Caribbean islands, Americas, Africa Ago /presentHotelConsult : GM – projects in Caribbean islands, Americas, AfricaLa Ensenada Beach Resort & Villas, LinkTela, HondurasConceptualization of Service and Productfor this new All Inclusive Caribbean Resort.Recruiting and training all hotel staff,Property MIS selection and F&B software,Created international Marketing Plan,Implemented Hotel Accounting Principles,Created Resort SOP’s.Leading Resort opening process.
11 HotelConsult : GM – projects in Caribbean islands, Americas, Africa Ago /presentHotelConsult : GM – projects in Caribbean islands, Americas, AfricaHotel and Villas Telamar Beach Resort LinkTela, HondurasProperty operational assesment,Management Integral consulting,New Services conceptualization,Future developments,Marketing Plan, new market segments,Designing 2 kitchens and central commisary for food products, full FF&E,Tasks development staff positions,Training Manuals.
12 HotelConsult : GM – projects in Caribbean islands, Americas, Africa Ago /presentHotelConsult : GM – projects in Caribbean islands, Americas, AfricaArab Club, San Pedro Sula, Honduras LinkLuxurious private Club in Central America,FF&E specifications for all F&B equipment,Recruiting and Training entire Club staff,Club MIS software selection,Developed all operational SOP’s,Restaurant and Catering Menu Design,Conceptualization of Flag restaurant,Conceptualization of Cocktail Lounge,Leading the opening process.
13 Career history:Jun.1998/ Jul.1999PRINCESS HOTEL-Imperial Hotels & Resorts, Honduras, 5* LinkGeneral Manager (opening) Staff: 150120 rooms, 6,000 sq.ft. Ballroom, Gourmet restaurant.I was responsible for opening this Deluxe boutique hotel .Supervised building constructionand equipment installation.Recruited international Executivecommittee members.Training the entire staff.Developed Marketing Plan,Sales and Public Relations.Operations annual budget.
14 Career history: Apr.1995/ Jun.1998 FANTASY ISLAND Beach Resort Dive & Marina, Roatan Island, HondurasGeneral Manager Staff: * Link120 rooms, 3 restaurants, 2 beach bars, EP, and AI packages.Worldwide deluxe diver’s destination, annual fishing tournament.Developed staff training modules and retraining program.Implemented annual budget, reports recipes and food controls.Set-up new accounting standards andImproved P&L monthly reports.Started new restaurant, food festivalsand full Prep area for all kitchens.Developed market segments andnew feeders in South America & Europe.
15 Career history: Aug.1993/ Aug.1994 RAMADA RENAISSANCE (Barcelo Capella Beach Resort), D.Republic,General Manager (opening) Staff: * Link275 rooms, 2 themed swimming pools, 3 restaurants, spa, dive shop.Responsible for FF&E selection, receiving and testing.Received the hotel buildings from theconstruction company.Conducted staff recruiting, hiring andpersonally training.Implemented corporate SOP’s.Developed the annual budget.Started Marketing Plan and Sales inEurope, South America.
16 Career history: Feb.1991/ Aug.1993 GRAN HOTEL SULA - C/J Hotels, SPS, Honduras, LinkGeneral Manager Staff: 140115 rooms, 2 restaurants, F&B 24 hours,Successful development of very profitable Seasonal FoodFestivals. Increased 38% Food salesRemodeling standard rooms tojunior suites was able to increaseADR by 65% in my first year as GM.
17 Career history: Dec.1989/ Dec.1990 BAVARO Beach Resort Barceló Hotels & Resorts, Dominican Republic General Manager Staff: Link400 rooms, 2 restaurants, 3 bars, swimming pool, beach sports.Started vegetarian menufor 800+ covers with dailyCaribbean buffet.Food and Beverage GSIimproved from 72% to 89%in 4 months.
18 Career history: Apr.1985/ Oct.1985 CHATHAM BARS INN, Cape Cod, Ma. ”The Leading Hotels of the World” * Staff: 60Maître d’hôtel170 rooms, 2 restaurants LinkStarted weekly clambakesat the beach restaurant;became very popular anda financial success!
19 Career history: Feb.1982/ Apr.1985 MARRIOTT Hotels & Resorts I was originally hired by Marriott corp. in Panama, for the Director of Catering position – hotel opening – first Marriott in Central America.Won the “Director of Catering” Award for our sales results in first year.I was the first Executive from that hotel, promoted to work in USA.Director of Catering Monroeville, Pittsburgh, Pa.,Catering Manager City Line, Philadelphia, Pa.,Director of Catering Tampa Intl. Airport, Fl.,Director of Catering (opening) Panama, Rep. of Panama.Catering Manager Atlanta Intl. Airport, Ga.,
20 Career history:Prior hotel and restaurant management – very enlightening and educational experiences:Food & Beverage Director River Park hotel Miami, Fl.Food & Beverage Director Viscount Hotel Miami, Fl.Food & Beverage Director Holiday Inn intl. Airport Pittsburgh, PAHotel General Manager (op) Holiday Inn Plaza, Honduras.Hotel General Manager The Executive hotel, Rep.Panamá.Hotel General Manager Gran Hotel S. Salvador El Salvador.Sales Manager Hotel Petecuy Colombia.Maître d’Hôtel Hotel Atahualpa Ecuador.Hotel Manager Hotel de Turistas Perú.
21 Education:F&B production and Controls, Hotel Design-Development: Cornell University, Ithaca, NY.Director of Catering program/Advanced Managerial Skills: Marriott Intl, Washington, DC.Project Management - Diploma:Architecture Society, San Pedro Sula, HondurasInnkeepers Program- Diploma:Holiday Inn University / Memphis, TNHotel Management Program:ENTURPERU - Lima, Peru.
22 Education: Auditor: ISO 9000/2000 (#831102X): Société General de Surveillance - SGS / PanamaSpecifying Job and Role Competencies:SM Company, HondurasAdvance Hotel Management Program:SENA - Cali, Colombia.Architecture:Peruvian University of Science and TechnologyVisual Arts:National University of Engineers – Peru
23 Education: Ongoing education - online- 2013: Certified Hospitality Educator CHECertified Hotel Administrator CHA, EIAHMA, USA.Computer skills and languages:Microsoft: Word, Excel, Publisher, Visio, Power Point, Access.Project Management: WBS Chart Pro, Project.
24 References firstname.lastname@example.org Mr Mark JACOBSON Vice president C/J hotelsThe Executive Hotel - calle Aquilino de La Guardia, Panamá,PANAMÁ and USACell USA: (561)(954)s:Mrs Pinky VAN DER HANSCommercial Director – Boutique Residence hotel UNICORN -61st. Street, Av. S Lewis, #34, Panamá,PANAMÁTel:Cell:Mrs Lieve COPPINTourism Consultant UEFrancisco del Castillo, 126 – Lima 18PERUTel:Cell:Mrs Isabella ZETTLERF&B Director – The Executives ClubCra. 74 No. 13 A-215 Cali,COLOMBIATel:Cell:Mr Robert FABIANOManaging Director Ritz-Carlton/JW Marriott BeijingCHINATel:Cell:Mr George MASSAFranchise Development Director Hilton Hotels – México.5201 Blue Lagoon Dr. Suite 600, Miami, FL 33126USATel: ,
25 References email@example.com firstname.lastname@example.org Mrs Judy AMADO de MENDEZPresidentMendez Amado & Associates, Inc. Calle 50.PANAMÁTel: /Cell:Mr. Gonzalo AGUIRREProject DirectorOrganization of American States-Small Hotels Project in Central America,COSTA RICATel:Cel:Mr. Edward COUREYResort Development Consultant14919 Pennfield CircleSilver Spring MD 20906,USATel: USA:Tel: DR:Mr. Innocent KUFAGeneral ManagerProtea Hotel Zambezi River - Katima Mulilo,NAMIBIATel.:Cell: ;s:Mrs. Caroline MAPFUMOHead of School - Rainbow Hospitality Business School at RAINBOW TOURISMZIMBABWETel.:Mr. Adekanmi ADESOLAHuman ResourcesPlanet One Hospitality GroupNIGERIATel.:Cell: (234)
26 Thank you! Thank you for your interest in my professional career; If you need more information on accomplishmentsor responsibilities, competencies, skills or references,please, feel free to contact me for details.With the Best Spirit of The Hospitality!Emilio Vargas"you can't improve what you can't measure“(W. Edwards Deming)USA: (786) / (305)Honduras: +(504)Skype: emilio.vargas.hotelier