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Emilio Vargas hotelier-restaurateur A life dedicated to the international Hospitality and Restaurant industries helping owners towards profitability!

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Presentation on theme: "Emilio Vargas hotelier-restaurateur A life dedicated to the international Hospitality and Restaurant industries helping owners towards profitability!"— Presentation transcript:

1 Emilio Vargas hotelier-restaurateur A life dedicated to the international Hospitality and Restaurant industries helping owners towards profitability!

2 About Emilio Vargas Resort and Hotel Operations Manager, experienced GM in pre-opening, opening, FF&E, facilites renovation, Training staff Food & Beverage expert troubleshooter, Quality Assurance Auditor, Manager at beach Resorts, city and airport hotels, Business travelers and convention hotels, Lodges located in deserts, mountains and archaelogical sites, Elegant boutique hotels with extreme attention to details. The companies I have worked for are located in the Caribbean islands, USA, Africa and Central & South American countries. 2

3 Profile Born in Peru / USA citizen, English/Spanish bilingual, speaks basic French. Excellent leader, trainer, coach, has developed multi-cultural teams. Very creative, applies lateral thinking approach for problem solving. Manage by objectives and by walking around, not from an office! 3

4 Financial, Accounting: Budgets, Profit & Loss statement, Business plans, inventories. Forecasting, Progress reports. New equipment investment. Food & Beverage, management: Innovative Sales, Themed parties. Unusual Service techniques. Develops new restaurant concepts - ethnic, fusion recipes. Yield factors, menu engineering. Comprehensive cost controls, Optimizing troubled costs and reducing operational expenses. 4 Projects, openings, renovation: Architectural design assessment for sensitive Service, highest Productivity, Guest & Staff flows. Expert in FF&E specifications. Quality, Social & Environment: Systems, Audits, Mystery Shopping. Environmental plan, with strong green orientation. Social responsibility commitments. Competencies

5 Human Resources: Policies and Procedures, SOPs, Task development, Job specs, and Training Manuals. Selecting, hiring and personal hands-on training entire staff with Conferences, Workshops. Leading intl. Teams during hotel openings. Maintenance: Equipment preventive program, «OneStepAhead» program for rooms and public areas. 5 Competencies Marketing, Communications: Marketing, Sales P.P.R.R. Plans, Media relations and promos. Market research and new segments penetration. New technology opportunities. On stage and Power Point presentations for room sales, catering and staff training. Identifying new hospitality trends

6 Accomplishments European Union: a. Five years training & coaching 3,500 hotel and restaurant owners & employees in Honduras. EU funded program. Panama Marriott hotel : a. Started first kosher catering kitchen in the country. b. First year of operation, exceeded 140% sales budget. Honduras Princess hotel : a. Successful hotel opening despite hurricane, we met CPM. b. We reached 25% more occupancy than projected. 6

7 Accomplishments AECI (Spanish International Coop Agency)/Honduras: a. Implemented QA system for 15 hotels and restaurants. b. Trained owners & staff increasing GSI by 20%. Honduras - Gran Hotel Sula: a. Increased ADR by 65% in my first year as GM. b. Quarterly Food Festivals, results 38% more Food sales. Lagos, Nigeria - Planet One Hospitality Hotel Aimiede: a. Technical input for Ballroom and suites remodeling b. Created new continental restaurant concept. b. Created rooms & catering sales department. c. Created rooms QA system. 7

8 Accomplishments Dominican Republic - Barceló Garden Beach Resort: a. Started daily vegetarian buffet for 800+ guests. b. F&B GSI increased from 72% to 89% in 4 months. Colombia - Petecuy hotel: a. live fish tank, in first 6 months sold 2 years projections. b. increased restaurant Avg. Chk. by 40%, - countrys highest! Ecuador - Gran hotel Atahualpa: a. Created first Catering services in town. b. Table side cooking & wine menu, increased 120% F&B sales. 8

9 Hotel Planet One, Lagos, Nigeria LinkLink Developed new restaurant Concept, Technical input during renovation of new Ballroom and hotel suites, Created room & catering sales dept. Evaluated and streamlined all management systems Implemented Quality Control System for Public areas and Rooms. 9 Career History: Ago /present HotelConsult : GM – projects in Caribbean islands, Americas, Africa HotelConsult

10 La Ensenada Beach Resort & Villas, LinkLink Tela, Honduras Conceptualization of Service and Product for this new All Inclusive Caribbean Resort. Recruiting and training all hotel staff, Property MIS selection and F&B software, Created international Marketing Plan, Implemented Hotel Accounting Principles, Created Resort SOPs. Leading Resort opening process. 10 Ago /present HotelConsult : GM – projects in Caribbean islands, Americas, Africa HotelConsult

11 Hotel and Villas Telamar Beach Resort LinkLink Tela, Honduras Property operational assesment, Management Integral consulting, New Services conceptualization, Future developments, Marketing Plan, new market segments, Designing 2 kitchens and central commisary for food products, full FF&E, Tasks development staff positions, Training Manuals. 11 Ago /present HotelConsult : GM – projects in Caribbean islands, Americas, Africa HotelConsult

12 Arab Club, San Pedro Sula, Honduras LinkLink Luxurious private Club in Central America, FF&E specifications for all F&B equipment, Recruiting and Training entire Club staff, Club MIS software selection, Developed all operational SOPs, Restaurant and Catering Menu Design, Conceptualization of Flag restaurant, Conceptualization of Cocktail Lounge, Leading the opening process. 12 Ago /present HotelConsult : GM – projects in Caribbean islands, Americas, Africa HotelConsult

13 Career history: Jun.1998/ Jul.1999 PRINCESS HOTEL-Imperial Hotels & Resorts, Honduras, 5* Link PRINCESS HOTEL-Imperial Hotels & Resorts, HondurasLink General Manager (opening) Staff: rooms, 6,000 sq.ft. Ballroom, Gourmet restaurant. I was responsible for opening this Deluxe boutique hotel. Supervised building construction and equipment installation. Recruited international Executive committee members. Training the entire staff. Developed Marketing Plan, Sales and Public Relations. Operations annual budget. 13

14 Career history: Apr.1995/ Jun.1998 FANTASY ISLAND Beach Resort Dive & Marina, Roatan Island, Honduras FANTASY ISLAND Beach Resort Dive & Marina General Manager Staff: 170 5* LinkLink 120 rooms, 3 restaurants, 2 beach bars, EP, and AI packages. Worldwide deluxe divers destination, annual fishing tournament. Developed staff training modules and retraining program. Implemented annual budget, reports recipes and food controls. Set-up new accounting standards and Improved P&L monthly reports. Started new restaurant, food festivals and full Prep area for all kitchens. Developed market segments and new feeders in South America & Europe. 14

15 Career history: Aug.1993/ Aug.1994 RAMADA RENAISSANCE (Barcelo Capella Beach Resort), D.Republic, RAMADA RENAISSANCE (Barcelo Capella Beach Resort) General Manager (opening) Staff: 350 5* LinkLink 275 rooms, 2 themed swimming pools, 3 restaurants, spa, dive shop. Responsible for FF&E selection, receiving and testing. Received the hotel buildings from the construction company. Conducted staff recruiting, hiring and personally training. Implemented corporate SOPs. Developed the annual budget. Started Marketing Plan and Sales in Europe, South America. 15

16 Career history: Feb.1991/ Aug.1993 GRAN HOTEL SULA - C/J Hotels, SPS, Honduras,Link GRAN HOTEL SULA - C/J HotelsLink General Manager Staff: rooms, 2 restaurants, F&B 24 hours, Successful development of very profitable Seasonal Food Festivals. Increased 38% Food sales Remodeling standard rooms to junior suites was able to increase ADR by 65% in my first year as GM. 16

17 Career history: Dec.1989/ Dec.1990 BAVARO Beach Resort Barceló Hotels & Resorts, Dominican Republic General Manager. Staff: 460 Link BAVARO Beach Resort Barceló Hotels & ResortsLink 400 rooms, 2 restaurants, 3 bars, swimming pool, beach sports. Started vegetarian menu for 800+ covers with daily Caribbean buffet. Food and Beverage GSI improved from 72% to 89% in 4 months. 17

18 Career history: Apr.1985/ Oct.1985 CHATHAM BARS INN, Cape Cod, Ma. CHATHAM BARS INN, The Leading Hotels of the World 5* Staff: 60 Maître dhôtel 170 rooms, 2 restaurants. LinkLink Started weekly clambakes at the beach restaurant; became very popular and a financial success! 18

19 Career history: Feb.1982/ Apr.1985 MARRIOTT Hotels & Resorts I was originally hired by Marriott corp. in Panama, for the Director of Catering position – hotel opening – first Marriott in Central America. Won the Director of Catering Award for our sales results in first year. I was the first Executive from that hotel, promoted to work in USA. Director of CateringMonroeville, Pittsburgh, Pa., Catering ManagerCity Line, Philadelphia, Pa., Director of Catering Tampa Intl. Airport, Fl., Director of Catering (opening) Panama, Rep. of Panama. Catering Manager Atlanta Intl. Airport, Ga., 19

20 Career history: Prior hotel and restaurant management – very enlightening and educational experiences: Food & Beverage Director River Park hotel Miami, Fl. Food & Beverage Director Viscount Hotel Miami, Fl. Food & Beverage Director Holiday Inn intl. AirportPittsburgh, PA Hotel General Manager (op)Holiday Inn Plaza, Honduras. Hotel General Manager The Executive hotel, Rep.Panamá. Hotel General Manager Gran Hotel S. Salvador El Salvador. Sales Manager Hotel PetecuyColombia. Maître dHôtel Hotel Atahualpa Ecuador. Hotel Manager Hotel de TuristasPerú. 20

21 Education: 21 F&B production and Controls, Hotel Design-Development: Cornell University, Ithaca, NY. Director of Catering program/Advanced Managerial Skills: Marriott Intl, Washington, DC. Project Management - Diploma: Architecture Society, San Pedro Sula, Honduras Innkeepers Program- Diploma: Holiday Inn University / Memphis, TN Hotel Management Program: ENTURPERU - Lima, Peru.

22 Education: 22 Auditor: ISO 9000/2000 (#831102X): Société General de Surveillance - SGS / Panama Specifying Job and Role Competencies: SM Company, Honduras Advance Hotel Management Program: SENA - Cali, Colombia. Architecture: Peruvian University of Science and Technology Visual Arts: National University of Engineers – Peru

23 Education: 23 Ongoing education - online- 2013: Certified Hospitality Educator CHE Certified Hotel Administrator CHA, EIAHMA, USA. Computer skills and languages: Microsoft: Word, Excel, Publisher, Visio, Power Point, Access. Project Management: WBS Chart Pro, Project.

24 References 24 Mr Mark JACOBSON Vice president C/J hotels The Executive Hotel - calle Aquilino de La Guardia, Panamá, PANAMÁ and USA Cell USA: (561) (954) s: Mrs Pinky VAN DER HANS Commercial Director – Boutique Residence hotel UNICORN - 61 st. Street, Av. S Lewis, #34, Panamá, PANAMÁ Tel: Cell: Mrs Lieve COPPIN Tourism Consultant UE Francisco del Castillo, 126 – Lima 18 PERU Tel: Cell: Mrs Isabella ZETTLER F&B Director – The Executives Club Cra. 74 No. 13 A-215 Cali, COLOMBIA Tel: Cell: Mr Robert FABIANO Managing Director Ritz-Carlton/JW Marriott Beijing CHINA Tel: Cell: Mr George MASSA Franchise Development Director Hilton Hotels – México Blue Lagoon Dr. Suite 600, Miami, FL USA Tel: ,

25 References 25 Mrs Judy AMADO de MENDEZ President Mendez Amado & Associates, Inc. Calle 50. PANAMÁ Tel: / Cell: Mr. Gonzalo AGUIRRE Project Director Organization of American States- Small Hotels Project in Central America, COSTA RICA Tel: Cel: Mr. Edward COUREY Resort Development Consultant Pennfield Circle Silver Spring MD 20906, USA Tel: USA: Tel: DR: Mr. Innocent KUFA General Manager Protea Hotel Zambezi River - Katima Mulilo, NAMIBIA Tel.: Cell: ; s: Mrs. Caroline MAPFUMO Head of School - Rainbow Hospitality Business School at RAINBOW TOURISM ZIMBABWE Tel.: Mr. Adekanmi ADESOLA Human Resources Planet One Hospitality Group NIGERIA Tel.: Cell: (234)

26 Thank you! Thank you for your interest in my professional career; If you need more information on accomplishments or responsibilities, competencies, skills or references, please, feel free to contact me for details. With the Best Spirit of The Hospitality! Emilio Vargas "you can't improve what you can't measure (W. Edwards Deming) USA: (786) / (305) Honduras: +(504) Skype: emilio.vargas.hotelier 26

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